Clean It Up
UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Dan Williams on August 17, 2007, 09:08:37 pm
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Hello everyone
The reason I am asking this is because I bumped into another carpet cleaner the other day in a hotel and he was just washing, nothing else and I know alot of cc do just wash especially if they have not got proper training. Most of my customers I ask about the last cc and they say he did not have a rake or spray and he was in and out.
Am I being fussy???
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I can remember Mike Halliday saying he was asked to clean a new but clean suite and he just washed with plain water exactly what was needed and what the customer wanted.
You have to adapt to what needs doing.
Shaun
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Dan same answer as Shaun.
You need to do what is nec for the job in hand and that may be vac,prespray,aggitate/pile lift,extract,groom,protect or it could be just straight extraction with a chemical feed.
You make a decision on each job based on the carpet type,backing,fitting,soilage,age,customers expectations and price.
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same as first 2 answers ;)
we are called into remove dirt, if I can remove all the dirt with just a vacuum should I continue with a wet wash?
I've often cleaned full empty houses and used different approaches in each room, some get the works others just get vacced. As long as you explain to the customer what you are going to do then its OK.
Mike
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Thank you too all of you who took part in the poll and thank you for your input ;D
Very nice
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If you ever want to have teams of people cleaning carpets that you have trained, then it's important to be consistant.
I have procedure manauls that spell out exactly what process must be followed, from mixing the chemicals, identifying the carpet type, how to greet usty, everything.
Nothing is left to guessing. If there are stains that cannot be removed with my standard chemicals, no one is allowed to experiment except myself.
Find a method that suites you and allow only small amounts of deviation.
e.g. Vacuum or not to vacuum, deploy blowers or not
Jeremy
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the "woodman method"
After a lot of practise and re-jigging methods of use I think I have cracked how to really use M-Power to its best effect, of course you might disagree
I find that once agitated in a light mist again over the top and leave while you do other things helps.
If used in conjunction with another system the end results can be quite outstanding.
Any way my M-Power procedure is as follows;
1) Vacuum,(a lot), pull out furniture,beds etc, vacuum everywhere.
2) Spot clean procedures as normal if required.
3) Apply M-Power and agitate across carpet using roto and pad,finish off around edges with sebo,
4) Place furniture back in postion You do not need to move the furniture again No further cleaning in these areas is necessary.
5) Leave dwelling for 10-15 miinutes longer is ok if needed.
6) Spray mist Tex (or whatever system you use so long as its non residual and wool safe etc) roto over/extract exposed areas only.
7) Inspect, post spot and dress pile.
8) Ask client to walk though with you,collect payment.
Why use two systems I hear you ask ?
Because its the most effective way I have found of using it, with fantastic end results, its beats Texatherm on its own and it beats M-Power on its own.You can do the same method by following the early procedure then extract clean exposed areas only, with M-Power in the tank or another non-residual.I have done both and both work.
On some occasions the second procedure has not seemed necessary as the carpet looks fine but I do it any way as it makes me feel better,sad I know
The beauty of the system and M-Power is that it will self neutralise after you have gone, the carpet carries on cleaning its self in effect and of course the drying times are very low.
Because furniture does not need moving again you can move pretty quickly from room to room once the prep-work has been done.
I like to pull out as much furniture as possible and vac behind and M-Power clean, thats TV's,double beds, units, pianos whatever, unless directly instructed by the client to leave it, it gets moved.
I can safely move on then to the main exposed areas and concentrate on them using the two system method above.
At the end your client would have had a low moisture, environmentally friendly carpet clean with no soil attracting residue left behind and all the nasties destroyed in the process.
Test it,try it, I would like to know how you get on.
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Hi Ian,
I understand you are quite taken to this system and seem to recommend it alot one change i would make is to do stage two after stage three. Reason being is m-power along can tackle so many variety of stains so why make your job harder by doing the spot/stain removal first. This is how i use to work when i used detergents but since changing over to m-power i find it does alot of the work for you and the spot/stains that it doesn't get rid of i then treat individually i also find them easier to remove this way as the m-power acts as a carrier.
Just my views though.
regards
matt
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How many g's in agitate ?
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Loads if you do it well enough and charge a high price ;D
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Also see my post from yesterday, very similar
http://www.cleanitup.co.uk/smf/index.php?topic=44929.0
Hope this helps Dene
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Hello everyone
The reason I am asking this is because I bumped into another carpet cleaner the other day in a hotel and he was just washing, nothing else and I know alot of cc do just wash especially if they have not got proper training. Most of my customers I ask about the last cc and they say he did not have a rake or spray and he was in and out.
Am I being fussy???
hi when i wash i pre spray, agitate, wash, then rinse/deodorise then groom. we have some cc s where iu am ( we call them wash and goes ) they cause a lot of problems
first they charge stupid prices one charges £12 for one room
£20 for too try explaining to a customer that the job they do is second rate most do not believe you, secondly every one must have been told once you clean a carpet it gets dirty again very quickly, good chance if you don't rinse and these wash and goes up here do not, there is also one of them that has damaged carpets on at least three occasions i know off. try and get him back he has a 0845 number and no address on his bill. this only give the legitimate cc s a bad reputation
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lol well let me see, i turn up plug machine in ,turn pump and vacs on, spray carpet ,vacum up , hold me palm out and its filled notes, drive off to the next one , av i bin doing someting wrong for last 12 years ?
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How many g's in agitate ?
A good answer would have been the same number as in bu**er off.