Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Trademark WC on July 12, 2007, 05:10:50 pm

Title: WFP and soap
Post by: Trademark WC on July 12, 2007, 05:10:50 pm

Hi all

What soap do you water fed pole guy's use? I have been using gg3 for past year or 2 and I would like to know what you lot use?

I heard some people talk about squgee off and sorbo? are these ok to use with wfp? or are they as bad as fairy.

Cheers

Rob
Title: Re: WFP and soap
Post by: Russell Macdonald on July 12, 2007, 05:12:32 pm
 ???

Only pure water.  ::)
Title: Re: WFP and soap
Post by: Trademark WC on July 12, 2007, 05:19:24 pm

I know that, I mean on ground floor windows, stair cases, first cleans that maybe wfp in future without having the grief of spot like you would if you used fairy.

Also for dipping and soaking the brushes.

Rob
Title: Re: WFP and soap
Post by: Russell Macdonald on July 12, 2007, 05:24:12 pm
It's the same as upstaires mate, plenty of scrubbing & rincing.

It's not the soap that only causes spots, its cleaning out the top of frames.

Ground floor windows are alot easier on first cleans.

Macc
Title: Re: WFP and soap
Post by: Trademark WC on July 12, 2007, 05:40:05 pm

Thanks for response Macc but I don't think you understand what I mean.

Its not for first cleans I said that in general, ie some people including me when windows are filthy dip the brush in a bucket of gg3 and then scrub them up. gg3 can  be used in alot of ways, people soak there brush heads overnight in pure water and they also use it to clean windows traditional and it doesn't have an adverse affect as using fairy would if you used it in the same way.

So what Im basically saying can you use the sorbo glide or squgee off in the same way as you would gg3??

make sense?

rob
Title: Re: WFP and soap
Post by: Russell Macdonald on July 12, 2007, 05:59:10 pm
Some on here do squegee off down stairs but i have not so i suppose the answer is yes.

I would not do that because the custy would always want that.

Sorry mate i misunderstood you.

Hope that helps.

Macc
Title: Re: WFP and soap
Post by: Clive McDonald on July 12, 2007, 06:10:49 pm
You've probably been doing it longer than me trademark, and i am a little confused by what you say.

What i do is avoid soap, on a really dirty first clean i will use a applicator on a pole and water, the result is quite dirty, i scrub sills and any obvious dirt etc. Then I wfp.

WFP gets dirt off better than it does soap.

A downstairs wfp job is better than trad, IMO, and many customers agree. I realise you have a different opinion.
Title: Re: WFP and soap
Post by: Sir Squeaky on July 12, 2007, 06:20:27 pm
A downstairs wfp job is better than trad, IMO, and many customers agree.
Far more customers don't agree.
I don't either.
There's no comparison to a clean shiny dry window.

I use wfp because I want to make more money and have an easier job.

I squeegee some downstairs windows, especially the room the customer is sat in, as leaving it covered in water is embarassing.
It doesn't look finished.
Title: Re: WFP and soap
Post by: nat on July 12, 2007, 06:27:19 pm
A downstairs wfp job is better than trad, IMO, and many customers agree.
Far more customers don't agree.
I don't either.
There's no comparison to a clean shiny dry window.

I use wfp because I want to make more money and have an easier job.

I squeegee some downstairs windows, especially the room the customer is sat in, as leaving it covered in water is embarassing.
It doesn't look finished.
you just don't have faith in the WFP do you squeaky? far more customers DO agree it just needs to be in the right hands

i agree that when a blade is used by a competant person the results are good, but WFP in the right hands is just as good the system will leave the frames 10 times as good as a cloth. i use WFP on all outsides apart from one commercial where the pole just agitates a lot of dirt at the top of one window so it ain't worth it.

Is this heading in the direction of another WFP Vs Trad thread ::) ;D
Title: Re: WFP and soap
Post by: Russell Macdonald on July 12, 2007, 06:42:41 pm
As Nat said " confidence", it comes with time.

I got shot of my customers that moaned, now i have on the whole a great customer base. I can only think of one that i'm waiting for him to moan & hes gone.

I did it today but his mrs always trys to pay as she knows he pi55es me off big time, oh well, may be next month but she loves Wfp.

Macc
Title: Re: WFP and soap
Post by: Sir Squeaky on July 12, 2007, 07:38:43 pm
I'm perfectly competent with wfp.
I trust it most of the time.
I can do a fine job with it, but it still doesn't look as good as a dry window.

There's no getting away from that fact.

I lost my second-biggest job today because of the pole. >:(

Thought everybody said it would get me more work.
Bullocks. ::)
Title: Re: WFP and soap
Post by: Chris Cottrell on July 12, 2007, 07:45:29 pm

I lost my second-biggest job today because of the pole.


Thats not good .... care to say more squeaks

Chris
Title: Re: WFP and soap
Post by: matt on July 12, 2007, 07:47:27 pm
Squeaky

dont you read the posts, you only get to earn a million with "certain brand systems"

oh and you havent had your van sing written yet, that'll pull in a few thousand K ;)

 ;D ;D ;D



Title: Re: WFP and soap
Post by: Bobs Window Cleaning on July 12, 2007, 07:48:47 pm
Chris

       Did you ring that Guy re windows?
Title: Re: WFP and soap
Post by: Chris Cottrell on July 12, 2007, 07:50:45 pm
Yes I did hes said he'd call me back last night but never did .. thought he might call today but no .. oh well

Chris
Title: Re: WFP and soap
Post by: Pittmonkey on July 12, 2007, 07:51:05 pm
I don’t understand Squeaky, you are in a great position. You are an experienced Trad cleaner with the added bonus of being able to use WFP. Rather than loose a big customer why not revert back to how your customer prefers it?

Wayne
Title: Re: WFP and soap
Post by: Bobs Window Cleaning on July 12, 2007, 07:55:14 pm
Ok Chris

              Worth a try.

Bob
Title: Re: WFP and soap
Post by: Sir Squeaky on July 12, 2007, 07:57:28 pm
Thats not good .... care to say more squeaks
It's the home of an actress and her knighted husband.
No-one anyone would have heard of, mind.

They hadn't been done with the pole until last month, as they were having work done.
I warned the housekeeper it may only be 98% perfect first time, and I had to tell them I couldn't remove a sticky label that the builders had left on a dormer window. ::)

I got an answerphone message today saying I was no longer "required"
Maybe some of the old windows leaked, maybe I left runs I don't know.
Old georgian sashes aren't good wfp candidates.

It's job I that Ian used to do for 10 years or so, then when bought some work off him I carried on doing it as one of mine.

So basically they've had the same people for 20-odd years. :(
Title: Re: WFP and soap
Post by: Sir Squeaky on July 12, 2007, 07:58:50 pm
I don’t understand Squeaky, you are in a great position. You are an experienced Trad cleaner with the added bonus of being able to use WFP. Rather than loose a big customer why not revert back to how your customer prefers it?

Wayne

I don't have a ladder small enough to fit in the van, and that would mean going back to scrubbing georgians.

That's how I got my injury which encouraged me to get wfp.
Title: Re: WFP and soap
Post by: Chris Cottrell on July 12, 2007, 08:00:03 pm
Bod

He said he had a weeks work in Mulbarton & half day in L Stratton at about £100 a day .. think I may have peed him off abit when I said I normaly do twice that a day, didnt mean it to sound bad but its fact so .. well

Anyway ??

Chris
Title: Re: WFP and soap
Post by: Chris Cottrell on July 12, 2007, 08:03:38 pm
Thats not good .... care to say more squeaks
It's the home of an actress and her knighted husband.
No-one anyone would have heard of, mind.

They hadn't been done with the pole until last month, as they were having work done.
I warned the housekeeper it may only be 98% perfect first time, and I had to tell them I couldn't remove a sticky label that the builders had left on a dormer window. ::)

I got an answerphone message today saying I was no longer "required"
Maybe some of the old windows leaked, maybe I left runs I don't know.
Old georgian sashes aren't good wfp candidates.

It's job I that Ian used to do for 10 years or so, then when bought some work off him I carried on doing it as one of mine.

So basically they've had the same people for 20-odd years. :(


Shame when people dont give it more than 1 try, cause i think even some of the worst windows come good eventually
Title: Re: WFP and soap
Post by: Pittmonkey on July 12, 2007, 08:12:32 pm
If this is a decent priced job I’d be inclined to ring them and explain how they are a long and valued customer and anything they were not happy with you would try and put right for them. Even if they don’t accept your service you will know what the problem was and possibly learn from it.

Wayne

P.S Sorry Rob looks like this thread has been hijacked
Title: Re: WFP and soap
Post by: Clive McDonald on July 12, 2007, 08:29:28 pm
I'm sorry to hear you lost your good/biggest job squeaks.

I do a big old georgian one and it comes up well(to my surprised relief), as do any old leaded that i have done. I've had my share of disasters and complaints though.

From your post you seem to deal with the housekeeper, and not the actual householder.

I believe that you have a perfect right to get mr or mr's actress on the phone and say that you have been cleaning their windows for twenty years both as an employee of someone else , and on your own behalf. You could point out that you have given good service, been honest, and discreet over this period. You deserve a bit more than an answer phone message.

I think you've got an excellent chance of getting this back if you can bypass the housekeeper.

As regards what Matt says, yes your van should be signwriten but if you haven't got the money that can't be helped. Mines brilliant , fantastic, but it hasn't got me any work yet. In theory though it should and I think you agree with that.

I always get the sence with you squeaky that you rubbish WFP, If you go around telling people (the housekeeper for instance) that it's crap then you can't expect them to be supportive.
Title: Re: WFP and soap
Post by: NWH on July 12, 2007, 08:35:21 pm
If you don`t have confidence in WFP as someone mentioned earlier today i do think that your customers can sense it for sure,if you have a customer that thinks it dosen`t work do just 1 small window inside after you`ve done the outside just to prove them wrong,they`ll never question you again.
Title: Re: WFP and soap
Post by: Sir Squeaky on July 12, 2007, 09:16:28 pm
Grrrrr!!!! >:(

I do have confidence in it (at least to my customers).
I always act "You'll love this" sort of fashion to new ones.

I used to be a salesman. I know what I'm doing.

It's not my fault if I've got a load of sceptical whingers.
I said this would happen before I got wfp, but everyone told me customers love it. ::)

They don't.
I've had about 10 people out of 200-odd who genuinely seem impressed.
Title: Re: WFP and soap
Post by: DASERVICES on July 12, 2007, 09:26:29 pm
You will find that those type of windows leak, have a few myself and have had to them trad.
Title: Re: WFP and soap
Post by: niceandclean on July 12, 2007, 09:38:30 pm
I had sceptical whingers, and like you i was a salesman for 11 years, but thier sceptisim turned into, "You were right they are much better"!! I did not loose one customer on the change over, and all new customers cant belive this new to the market system to clean windows!! ;D I always explain how the system will clean and always leave explination letters wether the customer is home or not. Its all about how you go about selling it to your customer, you have to have faith in any product or service you sell. To be honest i dont really care if it does a better job or not, im only in it for the money making side of things.  
Title: Re: WFP and soap
Post by: groundhog on July 12, 2007, 11:52:20 pm
I totally agree with you Squeaky, the customers definately prefer the finish they get from trad, thats why I do most downstairs trad, especially if the customer is in, keep em happy thats what I say ;D
Title: Re: WFP and soap
Post by: macmac on July 13, 2007, 12:15:56 am
The problem with you squeeks is you listen to the wrong advise. You were fed a load of bu****it when you first considered wfp & you fell for it. I personaly tried to tell you the downsides of wfp & got slated for it when i was actualy trying to help you. If you go back & read your post about getting your new van you will see, then you can ask all the posters on it why you arn't earing 2k a week, or why all your customers dont love wfp, or why you havent replaced all the wingers with top paying new accounts, or why you havent expanded into a massive wfp empire. etc. etc.
As i said ages ago in one of your first wfp considering posts. take good advise, honest advise & dont just follow the sheep.  ;)
You could have easily got the sticker off by the way.

tony
Title: Re: WFP and soap
Post by: niceandclean on July 13, 2007, 12:29:08 am
I totally agree with you Squeaky, the customers definately prefer the finish they get from trad, thats why I do most downstairs trad, especially if the customer is in, keep em happy thats what I say ;D

You want to come and speak to some of my customers, think you will get a different answer!!
Title: Re: WFP and soap
Post by: edd on July 13, 2007, 11:44:13 am
HEY this is a soap thread!!!!!! >:( >:(
I use Evans neutral hard surface cleaner being neutral it cleans in
half the time with excellent results and no spots with hardly any more rinsing
TFR on con roofs but only when needed do I use soap we also use the same soap to clean trad so we keep a bottle in trad pockets at all times
not lost any custys all mine love the results and safety of wfp must be the hot water ;D ;D