Clean It Up
UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: gwrightson on June 25, 2007, 02:07:59 pm
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well completly rained off, >:( cant step outside for a second with out get drenched so thought i would show you some pics of a custys rooms :)
first the rooms she wanted cleaning , a bedroom , and a small lounge.
then the kitchen, which i just had to take a pic of, after she asked me if i would like a cup of tea ???
and believe me it was worse than it looks in the pic, discarded take way cartons, prob a number of weeks old, old food everywere , etc etc.
so when asked if i would like a drink, I politly said , its ok Ive just had my lunch ;D , but she still insisted i had one, and I still insisted I was ok ;D
How the hell could she fight here way through to make a cuppa was beyond me.
What would you have done?
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Hi
Whoa! what is that on the bedroom carpet, looks like they have taken a dump?
Tea? pass!
Regards
Martin 8)
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I hope you were paid well! :o
Got any after shots?
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i think the carpet was mistaken for pink andrex toilet paper .
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I quoted £100 per room ,
this was to just clean the areas i could see, I told her i was not moving any thing ,and all i was doing was giving it a once over, she accepted this....... to my amazment, and i also made sure i used her vacuum :D which happen to be a tub vac , quite hand really ;D No way was my vac coming out of the van.
As for after pics, well I didnt want to be hanging around , and the results although a vast improvment were not spectaculer
Geoff
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Ok, lets not get giddy on pricing. Firstly that lounge carpet could quite easily be cleaned after all the stuff was dumped on the sofa. So lounge carpet £95.00. The bedroom, bearing in mind the state £65.00, The stain due to the probable nature :o £125.00.
I would invoice her a very fair £285.00 for lounge and bedroom and allocate myself about two hours.
Matt
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I think i would've walked :o
Just out of interest what was that stain on the bedroom carpet :o
regards
steve
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A biological warfare outfit would of been handy :o
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One day, a prospect, customer or perhaps someone from their family will come across this sort of post on one of our industry's forums and they'll recognise the rooms etc. Then they will read the derogatory remarks from all over the country from people they've never met or heard of.
How much ill feeling towards individuals and our industry will this create?
I think that the way that this topic has been conducted is out of order.
How would you feel about strangers talking about your loved ones in this way?
Safe and happy cleaning :)
Ken
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I agree with Ken,did you get permission to post the pics on the forum you could leave yourself wide open for legal action against you if you did not gain customers permission.
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so now it appears I need permission to post pics ,
do me a favour , Im sure lots on here including Steve and Ken have posted on here , as for making derogatory remarks , not exactly derogatory, just pointing out some of the situations .
Now I wonder if the press ever get permission to publisise ??
Geoff
ps. Im forgetting that obviously some on here are the mighty than the thou :)
Geoff
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Did you have one of them walkers crisps? ::)
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Geoff
I don't have a problem with any of the text in your posts, but by attaching the pictures and subsequent derogatory remarks by others, it all becomes personal to an unnamed person.
If it was my mothers home, it would be in order for me to tell her the house was a tip, but like most of us, I would be very defensive if others said the same.
I was not considering the legal implications of this issue but that could be another complication. I don't know where the law stands on the issues raised by Steve, but I wouldn't be surprised if there were legal implications.
Safe and happy cleaning :)
Ken
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Personally can't se anything wrong with it. Its amazing how some people live. This is a cleaning forum and can't see why you can't post pics of jobs carried out, especially bad ones as long as the persons aren't actually identified.
However I would never post pics of a trauma scene as these are usually something which has caused great grief to the families and should remain private, unlike some of the American prats who plaster them all over their websites.
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When you have a testimonial from a customer you get them to sign it to say you can use it in your marketing stuff same with pics.
Who owns stuff online?
One of the most common misconceptions about the internet is that all material on it is freely available to the public.
Just like the real world, every image, sentence, and audio or video clip belongs to someone, and if you use it without permission you are breaking the law.
The high profile cases in the media are usually about pirated online music or videos but that doesn't mean that you can freely copy text and pictures.
Taken from http://www.bbc.co.uk/webwise/askbruce/articles/cool/law_1.shtml
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If you take a picture of work you have carried out then that picture belongs to you doesn't it? not the person who owns the item pictured.
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Thought I recognised it.
That's Clive Ware's house! :)
Phil
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If you take a picture of work you have carried out then that picture belongs to you doesn't it? not the person who owns the item pictured.
That's the grey area yes the pic belongs to you but you still need permission to use it
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Steve is right. I have some professional legal training in this arena (in a past life) and the rules regarding the internet are exactly the same. Tread carefully. And wilst I think it unlikely that the sort of people Ken is talking about will see this post he is again right in saying it paints a poor picture of us as professionals. That said, it's hard to not to look and be amased how some people live.
p.s. Steve, no good with those two at Ascot but made it up with Manduro as I put a sum amounting to what is probably a days earnings for you on it so came out well up. More importantly the old man had a great day out and told me that he was so proud to have a Son like me (tears welling etc.)
Pete
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as long as no-one is named...the onus would be on the person to prove it is their house...not a solicitor in the land would bother their backside pusuing something like that...
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There have been loads of pictures of dirty carpets on this forum and no doubt some of the customers would be mortified to see them on public display, but the fact is this is a cleaning forum and the pictures are directly related to issues that arise when cleaning.
I don't think there was any direct attempt to be malicious or personal, it shows the sort of thing we are up against as carpet cleaners and the unbelievable situations we find ourselves in.
There were no people in the photo and to be honest it could of been one of millions of homes!
Taking pictures is a normal part of the carpet cleaning business, as is making comments on what the staining might be. - obviously some jobs are more shocking than others!
regards
steve
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Ken what happens if one of your customers flicks across to 'that' picture that you sent in to C'talk a few years ago?
I'm sure the local vicar or the play group leader would take things rather more seriously when you next come to visit especially if there are children about.
I think we have to put things into context here guys.
Respectfully
Shaun
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Within our Care business, we have a very clear, legal and moral obligation, to client confidentiallity and to protecting / respecting their dignity, there is no such restriction, or obligation in the c/c industry, unless working for a Local Authority, or similar.
rob
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I don't think that some of you are reading what I have written.
Geoff's original post was factual and professional in style. The pictures could possibly identify the householder, but the topic had been presented well.
We then have comments such as: "looks like they have taken a dump?", "i think the carpet was mistaken for pink andrex toilet paper." and " A biological warfare outfit would of been handy"
This sort of comment is not becoming of an industry or individuals who tryto present a professional and caring image. It is mocking an individual who chooses to be untidy, has obviously had, or a member of the household has had, an embarrasing accident and perhaps doesn't appear to have the same standards as many of our customers. But we are all cleaners, and if we choose to accept an invitation to clean carpets and furnishings in conditions like these, then that's what we'll do. I still believe that it would be wrong to mock the customer.
As for THAT picture, well, what can I say? The photo of me wearing my heavy duty nitrile gloves originally illustrated an article I did about health and safety and how it was important to protect yourself. It was an illustration, if you like, which was the reverse of the protection many techs use, after all, you wouldn't want to be "exposed" to even the mildest of carpet cleaning solutions dressed like that would you? The picture was no more revealing than many I have seen in the national press, which were used as reference at the time. Quite a few people in my local community have seen the picture and have accepted it in good humour. Unfortunately, nobody was envious :( Plus, I wasn't mocking anybody, but having a laugh at my own expense.
Safe and happy cleaning :)
Ken
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All seems a mountain out of a molehill to me. :-\
p.s. yes very funny phil!!
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drink from that sink?? :o
probably got the cure for most illness's growing in that house somewhere! :-X
how do people live like that?? ???
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Pictures taken in public places are the copyright of the photographer. The same on private property is very different, it then belongs to the owner of the property, intrusion can be trespass, beware!
Trevor