Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: niceandclean on June 20, 2007, 08:04:44 pm

Title: X Tel Pole
Post by: niceandclean on June 20, 2007, 08:04:44 pm
Does anyone have one of these? Im looking at a 34ft one, it says on Gardiners that its weight is 3.15kg, a Facelift carbon is 3.08kg. It seems a cheap and fairly light pole for £126.00!!
Title: Re: X Tel Pole
Post by: clean team on June 20, 2007, 08:19:27 pm
there graaaaaaaaaaaaaate  light as hell and really smooth but they are only 30ft they count 4ft as you ???
Title: Re: X Tel Pole
Post by: Alex Gardiner on June 20, 2007, 08:21:03 pm
It is a cheap and light pole for the money but nowhere near as stiff as the Facelift.  The 34ft Facelift is only 31' 5".
Title: Re: X Tel Pole
Post by: niceandclean on June 20, 2007, 08:25:19 pm
Most of the work i have is second floor stuff, but i do have third floor and those windows set right back over conservatories, i use my 18ft glass fibre for the hard to reach windows, but i have to get a step ladder out as its not long enough. So my question is, would it be light enough to use all day??
Title: Re: X Tel Pole
Post by: niceandclean on June 20, 2007, 08:27:04 pm
Alex it also says on your site you do a 30ft and 34ft?? Are these the actual lengths of the pole??
Title: Re: X Tel Pole
Post by: niceandclean on June 20, 2007, 08:37:26 pm
there graaaaaaaaaaaaaate  light as hell and really smooth but they are only 30ft they count 4ft as you ???

How long have you had the pole? Do you use it everyday??
Title: Re: X Tel Pole
Post by: john tomkins on June 20, 2007, 08:41:52 pm
there graaaaaaaaaaaaaate  light as hell and really smooth but they are only 30ft they count 4ft as you ???

If that's true then they should be had up under the "trade descriptions act" I'm only a midget ;D
Title: Re: X Tel Pole
Post by: john tomkins on June 20, 2007, 08:49:36 pm
Just looked on Gardiners website and is states the 30ft  extended length is
29ft 6in... thats close enough for me.

Alex......when are you getting the 18ft x-tels in?
Title: Re: X Tel Pole
Post by: Alex Gardiner on June 20, 2007, 09:15:01 pm
Hi John,

As you noticed our website clearly states under each pole the exact extended height of the poles on sale. We believe that our customers should know exactly the height of pole they are buying.

We should be getting the 18ft X-Tel poles in on Monday of next week. I personally feel that this will be a very popular pole, I certainly will be putting one in both of our work vehicles.

Niceandclean,

I would not want to use this pole for all of my work as it is still a lot heavier than the 18ft size. It would actually slow you up during your days work. It is always more time efficient to have a smaller pole that will do 80% your work and save the bigger poles for only when needed. However it certainly is light enough to use on just the odd property if needed.

When I started 6 years ago I used to use a 6 section 30ft Universal pole that weighed about 5 kg for most of my work! When I wasn't using that I would use the 8kg 45ft Universal. Thankfully such times have passed and the choice of poles now is much wider and lighter.
Title: Re: X Tel Pole
Post by: SherwoodCleaningSe on June 20, 2007, 09:31:27 pm
I have a 6 section 30 foot universal pole and I can't wait to upgrade from it, every time I have to use it I feel like I pop one out.  Alex you must have been a He-man using one of those all day.  ;)

Simon.
Title: Re: X Tel Pole
Post by: john tomkins on June 20, 2007, 09:31:36 pm
Alex,
What impresses me about the 18ft is the 4 x 4ft 6in sections. Ideal for any tight access where you wouldn't wanna be swinging a 6 footer about ;)
Title: Re: X Tel Pole
Post by: jouk45 on June 20, 2007, 09:58:51 pm
alex, could you email me please,when you have time  thanks
Title: Re: X Tel Pole
Post by: niceandclean on June 20, 2007, 10:57:19 pm
Alex, do you know what the length is of the 34ft X Tel closed? Also when is the 18ft available?
Thanks
Title: Re: X Tel Pole
Post by: john tomkins on June 20, 2007, 11:34:01 pm
Also when is the 18ft available?
Thanks

You obviously haven't read 4 posts up ::)
Quote
    We should be getting the 18ft X-Tel poles in on Monday of next week
Title: Re: X Tel Pole
Post by: niceandclean on June 20, 2007, 11:47:20 pm
Ha ha, thanks!!  ;D
Title: Re: X Tel Pole
Post by: Grafters Cleaning Services on June 20, 2007, 11:56:10 pm
i've been using a 24ft for about 2 months now, got to say it's the best pole i've had, very durable not to heavy but a bit whippy when fully extended.
Title: Re: X Tel Pole
Post by: *foxman on June 21, 2007, 01:09:24 am
It's only whippy if the the pole hasn't been set up right, take the sections out and measure where the tape is, if it's under 250mm it needs adjusting
Title: Re: X Tel Pole
Post by: paul mather on June 21, 2007, 07:23:58 am
All you guys who say this pole is great are you talking about the Fibre Glass version or the Carbon Fibre/Glass Fibre Hybrid as there is a big difference in price.
Title: Re: X Tel Pole
Post by: clean team on June 21, 2007, 07:51:20 am
there graaaaaaaaaaaaaate  light as hell and really smooth but they are only 30ft they count 4ft as you ???

How long have you had the pole? Do you use it everyday??

we use our 30ft and 34ft on every thing all day
Title: Re: X Tel Pole
Post by: clean team on June 21, 2007, 07:53:08 am
Just looked on Gardiners website and is states the 30ft  extended length is
29ft 6in... thats close enough for me.

Alex......when are you getting the 18ft x-tels in?

my 34ft is only 30ft so alex have you sold me the wrong pole? :o
Title: Re: X Tel Pole
Post by: Alex Gardiner on June 21, 2007, 08:31:00 am
Hi Cleanteam,

You say you are using a 30ft and a 34ft, was that from us? What length is the 30ft one? How many sections does the 34ft one have?

A pole of each size from each batch were measured accurately when they came in to us. There may slight differences in each pole.

Email me your name and phone number and I will give you a ring to sort this out.
Title: Re: X Tel Pole
Post by: Luke Johnson on June 21, 2007, 09:53:13 am
Alex, I never got the email about the superlites, try sending it again, must be something wrong, but please put my name down for the 24ft telescopic superlite!
Title: Re: X Tel Pole
Post by: jeff1 on June 21, 2007, 11:27:31 am
I use the Carbon Fibre/Glass Fibre Hybrid and my Boss who is  5' & disabled can use it, I'm sure you guy's out there can, There the corgies conkers in my mind. ;)
Title: Re: X Tel Pole
Post by: Moderator David@stives on June 21, 2007, 03:13:40 pm
Alex

Have you got my new pole yet, if not how long will it be ?

Dave
Title: Re: X Tel Pole
Post by: Alex Gardiner on June 21, 2007, 03:24:23 pm
Hi Dave,

The European factory backlog has slightly delayed our production run, so we now have been assured that we will have the Super-Lite 2 on our shelves by the end of July. There is a small chance that they may reach us sooner, be assured that we will let you know if this is the case.

Alex
Title: Re: X Tel Pole
Post by: NWH on June 21, 2007, 04:59:47 pm
That superlite 2 is that the modular one.
Title: Re: X Tel Pole
Post by: Alex Gardiner on June 21, 2007, 05:17:37 pm
It is and we are very pleased with the end result. Tougher, lighter, more adaptable and better packaged.

They will be a lot more affordable to the customer as well, as we are investing in a large production run of them bringing into play greater economies of scale.
Title: Re: X Tel Pole
Post by: niceandclean on June 21, 2007, 05:39:23 pm
Sorry Alex, what is the length of the 34ft pole when closed? Also my 18ft pole has now had it. Im not working till wednesday, if i called the office tommorrow and paid over the phone, would you be able to get me an 18ft X Tel pole to me by then if you are getting them monday?
Title: Re: X Tel Pole
Post by: Alex Gardiner on June 21, 2007, 06:14:48 pm
Hi niceandclean

The office is closed all day tomorrow but if you leave your details, will ring you back on Monday morning.  Until we have the X-Tel poles in our warehouse I would hesitate to offer you a guarantee of getting one on Wednesday.  It's more likely that we would be able to deliver one to you on the Friday of next week, but again I won't know for sure until Monday.

The closed height of the 34ft is 5 ft 9 inches as is the smaller 30 ft.
Title: Re: X Tel Pole
Post by: NWH on June 21, 2007, 06:19:27 pm
Whats the weight of that pole compared to my 24ft carbon facelift please if anyone knows.
Title: Re: X Tel Pole
Post by: Alex Gardiner on June 21, 2007, 06:29:50 pm
The  24ft carbon Facelift pole weighs 1.411 kg without a glass fibre handle or 1.5kg with the glass fibre handle. It is is 21' 3" long when fully extended and 6' 10" long when retracted (not including a gooseneck)
Title: Re: X Tel Pole
Post by: niceandclean on June 21, 2007, 06:43:06 pm
Hi niceandclean

The office is closed all day tomorrow but if you leave your details, will ring you back on Monday morning.  Until we have the X-Tel poles in our warehouse I would hesitate to offer you a guarantee of getting one on Wednesday.  It's more likely that we would be able to deliver one to you on the Friday of next week, but again I won't know for sure until Monday.

The closed height of the 34ft is 5 ft 9 inches as is the smaller 30 ft.

Ok, thanks for being honest, i will give you a call monday morning as i need to sort something out  asap, also want the 34ft pole. What time do you open??
Title: Re: X Tel Pole
Post by: Alex Gardiner on June 21, 2007, 07:31:25 pm
9 am.  If the telephone isn't answered, do leave a message and contact number and you will be called back ASAP.
Title: Re: X Tel Pole
Post by: niceandclean on June 21, 2007, 07:43:27 pm
Excellent, thanks Alex. And thanks to everyone for the advice!