Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: marc on April 17, 2007, 11:19:12 pm
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hi alex have just unpacked my supa lite my no 8 is stuck in the yellow tube please advise best way of unsticking thanks marc
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I did exactly the same (I bet you pushed it the wrong way). After much swearing I stood mine on end and filled the loose end with wd40 between the pole walls and left it for a couple of hours. When I came back I found some plastic pipe of the right diameter I think it was a waste pipe connecter and gently tapped the pipe through the tube. It worked for me but be very very carefull. Alex won't be far away so I'm sure it's not new to him.
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Hi Marc
As the manual says
'Inside the all yellow section you will find 3 other sections, slide out sections No. 5, 6, 8
Make sure you pull these from the slightly larger bottom end. The number 8 section may need pushing out from the opposite end.'
To push the No 8 out from the opposite end (smaller end) you may need something to push with. I would use something like the blunt end of a wooden pencil.
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Alex, all sorted on the Goosneck etc thanks. Parcel coming your way. ;)
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have put wd40 on it but it seems that one end is wedged tight the other end you can see the other pole but that is the end you dont want to push ,when i was unpacking the poles they all slid out it wasnt a case of pushing the wrong way i have not had a chance to push this one yet i have tried a pencil alex but it just seems to not want tp move marc
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this happened to mine once i used my socket set one of the sockets in a socket set should fit the diameter of the pole perfectly put this in the hole and you can push very hard and it wont do any damage mine came out easily, hope this helps.
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HI Marc,
Send your telephone number to this email alex@agardiner.co.uk and I will ring you back, I'm sure we can get it sorted fairly easily.
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The bit you can see is the bit you need to pull I expect. Whatever you use be very carefull because the walls are wafer thin and pretty sharp. I tried a bit of wood and it just splintered. If you tap it out the blank you use needs to be just the right size and relatively soft so not to damage the tube. I very lightly massaged the tubes untill the wd40 could be seen just starting to weep from the tight end. Suggest you don't try anything too drastic or it could cost a small fortune. Stick with Alex he's a top bloke.
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thanks for all your help would not budge ,have sent it back to alex so hopefully he will sort it ,cant wait to use it now marc
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have left a mesage on your answer machine but the pole was not picked up thursday or friday please could you send me out a no 8 section some time monday thanks very much my no is 07771723668 if you need to contact me
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Hi Marc
The couriers had details on Wednesday for a pick up on Thursday 19th. Kirsty will chase them up on Monday. In the meantime, we will send out a section No 8 to you Monday which should reach you on Tuesday.
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thank you very much alex marc
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no 8 pole arrived today unpacked it and guess what its BROKEN cant belive my luck will be giving you a call ion morning alex as the other sections were not picked up
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Hi Marc
What a catalogue of disasters. I have emailed this information to Kirsty so that she can sort it out for you.
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hi alex will try and call kirsty thursday tried today but kept getting answer machine the couier tried to pick up the poles today but from my home address not my delivery address i have put this other no 8 in with the other two so they and all go back together . marc
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hi alex any news on when my poles will be sent out i put in another two poles that were stuck with the poles that went back to you marc
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Hi Marc,
We still have not received the poles back yet, must be the Bank Holiday delay with the couriers. We will turn them around and back out to you in about 10 minutes once we have them.
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Alex
When I received my supalite each end had some white powdery stuff on it. What is that as I'd to put some more on as it stops the jamming after use.
thanks
Tim
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Hi Tim
It is a thin film of sprayed on PTFE. You should have a can of it in with your Super-Lite. If you are missing this can, please let me know.
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have they arived jet alex ?? marc
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Not yet. :(
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hi alex the no 10 and no 7 poles turned up this morning BOTH broken have left a message on your answer machine but it said you were away please would you or kirsty contact me, is it just me or have you had other problems with shipments i did notice that fragile was not put on the packet when you sent the first one out it said handle with care and fragile etc etc it looks like some think has been dropped on the tube was going to do an important job on saturday but looks like i will have to wait even longer have you heard from a n c about the poles that were sent back is there any way of getting any think sent to me tomorrow package with fragile on it etc etc and may be use another company other than a n c ,i await your response marc .
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hi alex the no 10 and no 7 poles turned up this morning BOTH broken have left a message on your answer machine but it said you were away please would you or kirsty contact me, is it just me or have you had other problems with shipments i did notice that fragile was not put on the packet when you sent the first one out it said handle with care and fragile etc etc it looks like some think has been dropped on the tube was going to do an important job on saturday but looks like i will have to wait even longer have you heard from a n c about the poles that were sent back is there any way of getting any think sent to me tomorrow package with fragile on it etc etc and may be use another company other than a n c ,i await your response marc .
I did do some part-time work in the warehouse of a courier company a few years ago. Let's just say that with the amount packages that go through such places and with the slavedriver mentality of some managements, I'm sometimes astonished that so many parcels get through intact.
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Marc,
I will ring you. The tubing is 5mm thick wall, how did they manage to crush that?
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All sorted. Replacements on their way. That's it for me - See you all in a fortnight!
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dont know if you are signing in from where ever you are but nine days on and nothing has arrived for me alex cant remember when i ordered the pole end of march beg of april but have lost quite a lot of money now through not being able to use this pole feel like just sending it back to you or just chucking it out should of gone for a telescopic pole i know you said it all insured but what about from my end every time i see a (a n c) van now it makes me mad i joked about picking it up but may be i should off
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I should chuck it out- I'll even take it to the skip for you just send it to me to dispose of.
;)
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dont buy fishing poles to clean windows. Lesson learned.
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nowt wrong with fishing poles. Chucked my extender into the back of my garage today that lasted five weeks before it was worn out.
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Dave, post 26 and 28 seem to conflict ?
Maybe as This is a help question to Alex, we others shouldnt get involved while he is not here to defend himself.
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Dave, post 26 and 28 seem to conflict ?
Maybe as This is a help question to Alex, we others shouldnt get involved while he is not here to defend himself.
jeff, i think dave was pulling his leg in post 26 ;) as in he wanted it for a spare :P
tony