Clean It Up
UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Mark Betts on August 30, 2004, 02:27:57 pm
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Strange thing happened this morning.
I recieved a phone call this morning (bank holiday) from an irate lady enquiring why I had not turned up at 9am for the arranged appointment to clean her kitchen carpet !!!!!
After asking her a few questions it worked out that she had booked one of the local "Half Price" for 2 weeks merchants from a local book. But by coincidence 2 days after I delivered one of my leaflets to her house.
So she got me mixed up with him and called me to bollock me for not turning up.
So I gave her the number of the "half price" merchant and left her to it.
Now knowing that this guy is ultra unreliable I called her 15 minutes later to make sure she was ok. Yes she said I have called him and he got the time wrong blah blah blah he is coming at one o clock.
Then 30 minutes later she phones me back saying that as I had been so helpful could I come next week and clean her lounge carpet and also her neighbours carpet !!!!!
So from one good deed I got 2 jobs ;D ;D
Now the moral of the story is that if I had slagged the other guy off saying he was unreliable etc etc would I have got the two jobs from her?
I doubt it.
"Be Nice To People" and you will be rewarded.
Mark
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I agree...i was called to do a survey for a respectable and lovely asian couple on friday..bearing in mind that have a skin-head and look like grant mitchell..which probably frightened the life outa them, i made an extra effort to be extremely courtious and friendly. I spent 40 mins doing that survey, explaining just about every process in detail...by 10.30 that evening, i had 2 of their friends contact me to do their carpets...It does pay to conduct yourself in an appropiate manner.
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You can grow your hair
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dont want to! it makes me look younger ;D
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Mark,
So what about the email I sent you about 400 years ago. ;) any chance of a response!! ;)
I am nice to you!! so reward me!! ;)
Phil
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There'll be a few on here shaving their heads 2 night now
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Shaven Heads !!!
Living where I live I could say a lot about Shaven Heads, but to keep me out of trouble "al keep mi gob shut".
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could be worse- could wear a burrberry baseball cap..or a hood and sunglasses!....anyway, it may have its advantages, such as intimidating the clients into accepting the quote 8)...only kidding
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Mark
How did you know it was the same ½ price person, have you only got one in your neck of the woods I have about 3 in area for two weeks?
You are right about popping at your competitors it dose not show you in a good light.
Scott is right apart from Grant Mitchell, wife/family and friends tell me I’m the most intimidating person the have met but putty in the customers hands.
I need a shave 3 days plus a number 1 that way it dose not show the bald bits!
Len
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Len
Because she told me the publications it was in and I had a copy in my house, he advertises "2 weeks" on half price deal EVERY MONTH !!!!
;D ;D
Mark
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Mark
Just like my local high street Sale!!!!!!
Had the shave waiting till next week for the number one barber doesn’t give discount in school holidays. ;D
Len
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Len
Do what I do.
Asked barber how much for haircut? He said £6.00
I said How much for a shave? He said £3.00
I said "Well shave me head then "
Mark
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Mark
You got me on that, very logical thinking!
Len