Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: David_Annable on April 04, 2007, 05:12:49 pm

Title: Bait & Switch
Post by: David_Annable on April 04, 2007, 05:12:49 pm

Hi

Does Bait & Switch actually happen in the UK ?

I know it goes on in the USA, but i have personally never come across it in the country.

Dave

Title: Re: Bait & Switch
Post by: Graeme@Access on April 04, 2007, 08:11:53 pm

Hi,

I did have one client who told me that her mother in law had a CC come in on £28 and leave with over £300.  Apparently there were several "complications" with the job that he had to charge more for.

I guess it does go on, but is not as common as the fear pitchers would make you believe.

Graeme Thurston
Access Cleaning Solutions

Title: Re: Bait & Switch
Post by: davep on April 04, 2007, 08:20:24 pm

I had a flyer advertising rooms 'from £9'  thats a kind of bait?

Title: Re: Bait & Switch
Post by: Alan Brooker. Aqualink Carpet Care on April 09, 2007, 12:59:52 pm

It might not be called bait and switch in this country but I can assure you that it does go on. In town area's not so much in the leafy suburbs (people with thier heads screwed on).

Chavs advertising to potential chavs ;D

Title: Re: Bait & Switch
Post by: steve k on April 09, 2007, 01:25:27 pm

so everyone in a town is stupid and dishonest... :o :o

Title: Re: Bait & Switch
Post by: Alan Brooker. Aqualink Carpet Care on April 11, 2007, 05:25:18 pm

Not everyone ..... Just those within half a mile of McDonalds ;D

Title: Re: Bait & Switch
Post by: steve k on April 11, 2007, 10:34:59 pm

as a representative of the country set, you really come across as so intelligent... :-X

Title: Re: Bait & Switch
Post by: David_Annable on April 11, 2007, 10:43:24 pm

Hi

In my 15 years experience bait & switch has never been mentioned by a customer.

I find that the CC that advertise low prices actually charge low prices and work to a reasonable standard.

Dave

Title: Re: Bait & Switch
Post by: Shaun_Ashmore on April 11, 2007, 10:58:13 pm

I don't think that we are 'clued up' as much as the Yanks they are born to sell, if we advertise a cheap price we tend to go and do the job or sell the product at that, stupid really but we are sold/told by Media or day to day advertising that cheap or cheaper is wonderful everywhere you go cheap is your friend and offers you more for your money.

Value for money is better than cheap, you can get what you want without cutting corners or missing off what you really want, but it is a bit harder to sell against the flow of cheap, cheaper, cheapest, 50% off etc.

Shaun

Title: Re: Bait & Switch
Post by: woodman on April 12, 2007, 04:35:53 pm

Hi David

Don't confuse low ticket priced cleaners with bait & switch the two are very different.

i have no doubt there are very low priced cleaners out there that actually only want to charge low prices in the hope of volume on the other hand other cleaners operate the low price (bait) with the sole intention of upping the price once in (switch) .

I have countless examples of bait & switch merchants and one company that Trading Standards sued that operated soley on bait & switch,

Its very much alive and kicking in this country and has been for a very long time.