Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Colin_Glenn on March 29, 2007, 09:08:45 am
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I have noticed over the past couple of months more and more customers missing out the windows every other month or "forgetting" to leave the gate open or leave money out. :(
I have been working the same estate for 8 years now and have never had a real problem. But lately I have been getting some customers causing problems who, in the past, have always been great. :-\
I'm wondering if it might have something to do with the interest rate rises as it is a big development very near to North Circular, A train Station, a tube station and three main bus routes, so prices are high for these houses. ???
It isn't causing a big problem because I have a bit of extra work just in case this sort of thing happens.
Has anyone else noticed a similar trend?
Colin
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I have noticed over the past couple of months more and more customers missing out the windows every other month or "forgetting" to leave the gate open or leave money out. :(
I have been working the same estate for 8 years now and have never had a real problem. But lately I have been getting some customers causing problems who, in the past, have always been great. :-\
I'm wondering if it might have something to do with the interest rate rises as it is a big development very near to North Circular, A train Station, a tube station and three main bus routes, so prices are high for these houses. ???
It isn't causing a big problem because I have a bit of extra work just in case this sort of thing happens.
Has anyone else noticed a similar trend?
Colin
I have had four customers asking to reduce the frequency in recent weeks. I would rather risk losing them and replacing with people who want them cleaned each time. I currently give a 6 weekly service. I'm only prepared to go to 12 weekly for much larger and better priced jobs.