Clean It Up
UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Paul Simpson on January 26, 2007, 05:46:28 pm
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Doing a job tomorrow lounge, dining room, hall, stairs & landing. Customer wanted stain guard but says it is a Wilton in the lounge and didn't think you could stain guard a Wilton.
Never heard this before myself and told her so but said I would confirm it.
Anyone heard this before?
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hi ya we protect a lot of proper Wiltons through our in house protection scheme and never had a problem probably comments came from a badly informed retailer, however if its a belgian Wilton take care me hearty's unless you need a new carpet for your own lounge... Simon
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I agree with Simon.
Check the fibre content of the carpet in question and make sure that you read carefully the instructions on the product as to treating carpets made of that particular fibre.
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Will do. Thanks for the reply guys.
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i wouldnt have thought a b/w would need protection any way , would it??
Geoff
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It would Geoff,
BW are polyrop which are oil attracting, trying to remove oil based stains can be difficult on these.
A soil resistant application can be of some benefit using water based fluorochemical.
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I also thought and have read alot of about there being no need to protect polypropylene carpets as they are basically bomb proof when it comes to staining. Im so glad people know what they are talking about notttttttttttt. By the way i'm not having ago at you woodman so please don't take offence as i know what your saying. It's just really starting to annoy me, there are alot of confused carpet cleaners around not really sure about this and that because no one knows what and who to believe.
matt
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Same here. I was told on a course somewhere along the line that you DONT stainguard Belgian Wiltons/Axminsters.
Another thought. Is right you dont stainguard Chinese rugs? I was told not to by someone.
Chris
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Because of polypropolene's non/little absorbancy properties protectors have trouble 'locking on', I once spoke to a Guardsman rep and he said that it can track off PP in an average of 2 weeks.
Shaun
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Woodman point taken,
but surly the make up of polyprop alone gives protection initself :-\
I would have thought that the custy would be just throwing money down the drain " well into the c/c pocket" ;D if they were paying for protection
Geoff
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Just read your post Shaun ,
I see what your are saying and can see the reasons you have pointed out,
so do we protect a b/w if asked? or do we go ahead and protect?
I know I have always suggested not to have protection on b/w
geoff
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I personally don't, but depends on you and the customers circumstances ie having it cleaned before a party, well it would propably last long enough for the cheque to clear.
Shaun
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Several points raised;
BW can be soil protected with water based protector it will run down the pile (BW are solution dyed) and coat the tuft when dried , although as mentioned results on high traffic areas are some what limited.
Caution has to be exercised as you could shrink the carpet if over applied, which is why a lot of CC shy away from it.
BW should not have a silicone based protector applied this will atract soil not repel it and will be very difficult to remove.
They are not bomb proof as some might think, they crush badly (if you have come across an olefin berber you will know what I mean) where the legs of furniture stand and it is impossible to restore, heat fuses the pile together, so drag furniture across it and you could score the pile.
Many cc have left connector impressions on the carpet when working at high heat, this also is not removable, so beware and they love oil so when used in dining rooms etc oil based spills tend to stay just when you have told the client it will come out becasue every mark does on a BW :-[ . You are made to look a fool.
In high traffic areas they loose their lustre very quickly and dull due to abrasion (friction again, they hate it).You clean it and it seems you have made no impression at all and the client is dissapointed, the carpet is clean it just looks dull.
This is where knowing what you are cleaning is important and the client must be told of the limitations before hand.
However, I don't totally hate it ::) BW are very soil resistant ( not proof) to moisture stains and bleaches, if you have a client with dogs or cats that like to pee indoors, then they should have this carpet and it can be installed commercially, all carpet installations have to be fire resistant now days some are just better than others ;)
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I think if you look at an earlier post Simon referred to carpets made in Belgium as well as what we refer to as Belgiam Wiltons, hence my reply about checking the pile content.
Just because you see mention of a Belgian Wilton carpet doesn't automaticaly mean a polypropylene pile carpet. The Traditional Belgian woven carpet has a predominently Wool pile as against the Polypropylene B/Was we know it.
Some protectors are applied to Polypropylene pile B/W carpets to give them a resistance to oil based stains that is why you will see some B/W carpets that have been mill treated.
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Yes I am aware of that Derek,
It was geoff who asked about BW (polyprop)
See you in Sailsbury , young man ;)
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Try placing a carpet fibre in a cup of water. Squidge it about a bit and leave it 5 mins.
If it sinks it means it absorbs liquid. If this is the case then a stain guard will "take".
If the fibre floats it means it won't absorb liquid. If this is the case then there is little point applying stain guard as it won't be absorbed into the fibre and won't offer any protection.
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I see what your are saying and can see the reasons you have pointed out,
so do we protect a b/w if asked? or do we go ahead and protect?
If you are asked to protect a polypropylene Wilton tell the customer that they'd be wasting their money.
You'll lose out on the price of protecting the carpet but the customer is more likely to trust your advice and ask you back. "He's an honest bloke, he didn't charge me for something I don't need" sort of thing.
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Sorry Trevor ...I was referring to earlier posts...I knew you knew ::)
Where's Salisbury? ;)
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Druid country I believe, Derek
They keep strange hours down there,should be fun though ;)
Ok, all you chaps who don't want to protect polyprops because you think you will be doing your customers a dis-service, send 'em to me,
I will quite happily take their cash and your client while showing what a terrific service they are getting from their new carpet cleaner. 8)