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UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: stevegunn on January 25, 2007, 02:51:15 pm

Title: Getting Paid
Post by: stevegunn on January 25, 2007, 02:51:15 pm
I'm having trouble getting paid for a couple of commercial jobs I did in November,I was speaking to a builder who told me about a web company who you pay a couple of pounds to and they send an official looking letter to the company.It was sometime ago so I cannot remember the address anybody on here use them or head of anything similar??
Title: Re: Getting Paid
Post by: craigp on January 25, 2007, 03:08:13 pm
https://www.moneyclaim.gov.uk/csmco2/index.jsp
Title: Re: Getting Paid
Post by: stevegunn on January 25, 2007, 03:21:16 pm
Thanks Craig
Title: Re: Getting Paid
Post by: craigp on January 25, 2007, 03:30:36 pm
no probs Steve,

dont know if you have used/familar with this goverment website,

but you can fill out the form in 10mins online, cost £60 might depend on the amount claimed im not sure, in a few days a letter will go to the company saying pay up in 14 days or go to court (it wiil add the fee you have already paid), to defend there reason for not paying.

trust me they'll pay you quick, they cant ignore the courts.

if they pay up, phone the court to drop the action.
Title: Re: Getting Paid
Post by: J. Deans on January 25, 2007, 03:33:04 pm
Absolutely agree Craig.

I was owed £720 from one contractor since last May.
Put my claim in online in October (cost £80)
3 days later got call saying "there was no need to do that!"
Recieved cheque about a week after that (including £80 costs)
Withdrew claim - quick and simple!
Still cleaning for them - but payments always on time now!

Another contractor was 2 months late in paying £1,630 owed.
Simply called them to let them know I had filed the claim online and would submit it in 7 days.  Cheque within the 7 days!
Awesome!
Title: Re: Getting Paid
Post by: jasonl on January 25, 2007, 04:49:35 pm
One line never fails, " I dont need the money, however you need to pay it", the first person to speak after that , whether you or the debtor, loses.
Title: Re: Getting Paid
Post by: the red carpet on January 25, 2007, 06:07:05 pm
Even though i know it can be a pain waiting if you only done them in november, were only in jan now and dont forget we have had christmas in between so there not that late really.

Iv waited longer than that and still got paid no probs, unless you really have a feeling that you aint never gona get it i wouldnt worry just yet
Title: Re: Getting Paid
Post by: stevegunn on January 25, 2007, 06:11:22 pm
Even though i know it can be a pain waiting if you only done them in november, were only in jan now and dont forget we have had christmas in between so there not that late really.

Iv waited longer than that and still got paid no probs, unless you really have a feeling that you aint never gona get it i wouldnt worry just yet

I offer 28 days by agreement there was no agreement in place and the jobs were the beginning on November so they are late
Title: Re: Getting Paid
Post by: Robert Watson on January 25, 2007, 06:38:24 pm
Too right their late.
Waiting on £400 for one done in Nov. £80 for another, work done 14th Nov. 4th phone call to her tommorow. She`s going to get it tight. No more Mr nice guy  ;D
Rab
Title: Re: Getting Paid
Post by: Andy Foster on January 25, 2007, 06:52:39 pm
Don't put up with the 'Christmas' line as a reason for not getting paid...
Christmas is 4 days (including New Year) of bank holidays, and there is no excuse for making you wait for your money because they can't cover their accounts departments between the 2 events.

If you want something doing and agree to pay someone for doing it, then you should be prepared to pay them on time.

If you didn't pay your mortgage on time they would not accept the 'Christmas' excuse, why should we?

Sorry for the rant, maybe I need another valium!!!
Title: Re: Getting Paid
Post by: Robert Watson on January 25, 2007, 06:59:01 pm
Well said Andy.
It`s the hassle of having to phone them that adds to your stress,
that's why you need the vallys.
Wonder if we could sue????????????????
Title: Re: Getting Paid
Post by: AquaMagic on January 25, 2007, 09:13:31 pm
If working for commercial, i

Get the invoice in the post the same day if possible.
Wait 30 days and if no payment, i send a STATEMENT showing all outstading invoices with due dates and i highlight the overdue ones in RED.  (this is good becuase of you have done work since the invoice you are chasing up the account people sometimes pay em all in one go)

If i dont hear any thing within 3 days from sending the letter i call my Contact and ask if they deal with the accounts or if not ask to speak to the acoidiots people, allways try to speak direct to accounts and cut out your contact who will just be an unessicarry link in the chain, this isnt allways possible and sometimes yout contact can be usefull, but ive found more times than not its best to speak to accounts direct as they have all the information, ask them who looks after ACCOUNTS PAYABLE, ask if they do payment run's and if so which dates in the month (this will help you predict when you will get paid on any future invoices and also let you work out if your invoice was missed in a payment run), ask when they will pay and also offer to supply BAC's details, it all seems to be going to BAC's nowadays and only takes 3 days to clear, better than a Cheque.  If you still cannot get payment then follow the steps in the prevois posts, there are plenty of Debt recovery companies out there who are only too happy to add thier fee and chase up the money for you.  Golden rule is not to sound like you are ASKING for your money and dont let accounts sound like they are doing you a favour, if it has got to the stage where you need to chase them up they OWE you a speedy resolution, after all you have been patient enough to wait 30 days for your money then send them a reminder and call them, you wouldnt do this for a domestic customer would you, i know i wouldnt dream of leaving without payment.  Hope this helps.

Dene
Title: Re: Getting Paid
Post by: Shaun_Ashmore on January 25, 2007, 10:25:57 pm
I like it when they want 30 days credit on a small job.

I tend not to bother with those, I do say that I will not invoice for less than £100 and the said job may be only £60, they either pay on day or don't have me.

Can't be doing with chasing payments as well as cleaning carpets.

Shaun
Title: Re: Getting Paid
Post by: DK on January 25, 2007, 10:26:45 pm
We factor all accounts through Royal Bank Of Scotland,basically we get paid within 24 hours after any commercial job done,then the customer basically owes the bank the money,it does cost a little bit but i dont chase nor worry about getting paid.It gives you peace of mind.We have just completed a two week job today,Ill have the money for that tomorrow. If you want any info let me know.

Regards

David
Title: Re: Getting Paid
Post by: Mike Osbourne on January 25, 2007, 11:30:05 pm

DK,

So are you saying if the customer doesn't pay the company lose out not you?
Title: Re: Getting Paid
Post by: Chris R on January 25, 2007, 11:48:19 pm
When you put in your quote give a discount for settlement on completion of the work.

25% ?

Obviously the discounted price is your normal price.   :)

 ;)
Title: Re: Getting Paid
Post by: Len Gribble on January 26, 2007, 02:52:02 am
Steve

Was it a sub job or direct (don’t like subbing I’ve not been paid scenario but more like cash flow problems ;D)


Craigp

trust me they'll pay you quick, they cant ignore the courts shouldn’t you put smiles after this statement. 8)

DK

I assume you factor this in? ;D

Len
Title: Re: Getting Paid
Post by: stevegunn on January 26, 2007, 05:46:42 am
Len

Jobs were direct local builders  ::)
Title: Re: Getting Paid
Post by: DK on January 26, 2007, 07:14:02 am
Mike

If you dont get paid RBS deal with it there way with letters,phone calls etc.It saves me sitting down chasing all the people that dont pay.Its a great system to have a healthy cash flow.

David
Title: Re: Getting Paid
Post by: Neil Grainger on January 26, 2007, 08:06:58 am
I do a number of commercial jobs and always insist on payment on complettion.

Clean all the Carpets in HSBC Banks in my area and insisted that they pay on completion. Its to much of a headache to worry about 1 month, 2 months and 3 months credit.

Coming from a backgroud of working for Bluechips they will always try and drag it out but do always have the facility to pay on completion. You need to find out who deals witht the Accounts in each business and then talk to them. Most of the time they understand what you are and that cashflow is all important. The Department manager does not care if you get paid, he just wants his/her area clean. Once thats done he forgets about you and it becomes accounts problems.

My terms are pay on completion or up front, If they dont agree that dont get the work done. I find the most respect my open stance on this and think that he moust be good if he can turn away work.

Bitten once so never will do it again.
Title: Re: Getting Paid
Post by: Cleaning Resource on January 26, 2007, 09:40:17 am
If you go to citizens advice they have solicitors who will write you up a letter for £20
or even just going to any solicitor they will send a letter for you for less than £80.
Title: Re: Getting Paid
Post by: vangaurd on January 26, 2007, 10:30:55 am
hi   steve the process i have to go through, is to waite 60-90 days m8 ! have always been paid