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UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: pwcleaning on January 23, 2007, 09:27:36 pm

Title: word of warning
Post by: pwcleaning on January 23, 2007, 09:27:36 pm
Ive only just started in the window cleaning game. I done a little canvassing myself but in the end i decieded to go to a company which canvasses new rounds.

I spoke to the company which told me they charge double the monthly income of the round. ( which i thought was good compared to other companies )

I only asked for £1000 of work as i could put the other work i had with this. They come back with a figure of £1750 to pay. Which i was pleased with.

It only took a couple of days and they handed over a book with all the address in. The problem started when they left and i looked through the book....

Some of the address were incomplete or writing i couldnt understand. A few people have cancelled ( which was expected )

The worst.....  I cleaned someones house today but they werent in. When i went back tonight they told me they didnt have a window cleaner and didnt want one. So i called some of the other people on the list and one told me that the address was wrong and they never actually agreed to have the windows cleaned in the first place.

I still owe them £100 but with a loss of £75 ( Which could be more ) What do you think i should do?
 
Title: Re: word of warning
Post by: Mike_G on January 23, 2007, 09:33:45 pm
Speak to them see what they say it might be a genuine error, and pay for the work the have got you but no more than that.
Title: Re: word of warning
Post by: niceandclean on January 23, 2007, 10:16:00 pm
What my canvassing company does is book the new work in for me when they are signed up. I give them the days for the following week that i can do and they just book it all in for me. I try and have a whole day, like a sat to just do all the first cleans. They also get the householders mobiles and where they can the email addresses. Not had any problems so far, touch wood.
Title: Re: word of warning
Post by: eddie d on January 23, 2007, 10:31:18 pm
who do you use niceandclean?
Title: Re: word of warning
Post by: niceandclean on January 23, 2007, 10:45:17 pm
Round builders, i got there details off here about 4 months ago, all women ( very fit as well i must say :) ) canvassing team. Had no problems with them, get a list by email of all the customers they have signed up with all there details and the special requirements, what access is like at the property ect ect, and what the customer is like, if you know what i mean??
Title: Re: word of warning
Post by: chrismroberts on January 23, 2007, 11:49:08 pm
Hmmm... the being "very fit" no doubt helps when canvassing. Not that I'm saying us blokes are shallow  :P If only I was "very fit"... LOL
Title: Re: word of warning
Post by: niceandclean on January 23, 2007, 11:53:42 pm
Hmmm... the being "very fit" no doubt helps when canvassing. Not that I'm saying us blokes are shallow  :P If only I was "very fit"... LOL

Ha ha, well i have only met the boss and another, very pretty women! So i suppose that does help!
Title: Re: word of warning
Post by: seanmcshane on January 24, 2007, 06:23:52 am
sounds like doorknockers to me by the pricing. They have a good reputation and as far as I know, they replace any customers who drop out or change their mind so they should do the same where a mistake has been made.
Give them a call.
Title: Re: word of warning
Post by: Paul Coleman on January 24, 2007, 07:19:04 am
sounds like doorknockers to me by the pricing. They have a good reputation and as far as I know, they replace any customers who drop out or change their mind so they should do the same where a mistake has been made.
Give them a call.

I think I remember these ladies advertising their service on here.  I may remember wrongly but if I am correct, they once worked for or were trained by doorknockers but ended up branching out on their own.
Title: Re: word of warning
Post by: Central Window Cleaners on January 24, 2007, 09:51:27 am
Does anyone have doorknockers details as I would be interested in some more work.
Title: Re: word of warning
Post by: Paul Coleman on January 24, 2007, 10:16:24 am
Does anyone have doorknockers details as I would be interested in some more work.


According to an online business directory it is:-

07862 271852

http://www.doorknockers.4t.com


The website doesn't seem to be loading at the moment.
Title: Re: word of warning
Post by: Central Window Cleaners on January 24, 2007, 10:57:34 am
Do you have the details for the women who do the round building as well please?
Title: Re: word of warning
Post by: Paul Coleman on January 24, 2007, 03:39:06 pm
Do you have the details for the women who do the round building as well please?

Sorry.  No I don't.
Title: Re: word of warning
Post by: niceandclean on January 24, 2007, 05:54:40 pm
Quote

I think I remember these ladies advertising their service on here.  I may remember wrongly but if I am correct, they once worked for or were trained by doorknockers but ended up branching out on their own.
Quote

Gemma from round builders told me that she did work for Paul for 2 weeks, her ex boyfriend also did some work with them.

Central, the woman's name is Gemma, there email is roundbuildersuk@hotmail.com and her mobile is 07704 187580. I have not used doorknockers or any of the others, but i can vouch for round builders, top priced work, i get mails of the customers at the end of every night with special instructions attached, what the customer in her opionion is like. I have not had one cancel yet in the 4 months i have been using them, but she will replace if need be. And like i said, fit girl, ha ha!! ;D


Title: Re: word of warning
Post by: pwcleaning on January 24, 2007, 06:00:50 pm
I spoke to the company. They didnt really want to know :(
Failed to tell me the times and date of all the work >:( I keep getting phone calls of people asking why i didnt show up today :(
Title: Re: word of warning
Post by: niceandclean on January 24, 2007, 06:03:58 pm
Well thats what your paying for isnt it??
Who is the company that you are using?
Title: Re: word of warning
Post by: pwcleaning on January 24, 2007, 06:26:22 pm
i know, wish i had used another company now :(

I thought that it was a good price. I suppose you get what you pay for.

Some companies i spoke to asked for four times the monthly income. I was trying to start on a budget.

learnt my lesson now though :(
Title: Re: word of warning
Post by: Fast 1 * on January 24, 2007, 06:35:18 pm
who were they?
Title: Re: word of warning
Post by: pwcleaning on January 24, 2007, 07:00:05 pm
I dont think I should say at the moment. They may have lost me money but I don't want to do the same to them.
If things don't work out I might reconsider the window cleaning business, I wanted to earn money not lose it, and this has left me out of pocket.
Title: Re: word of warning
Post by: Fast 1 * on January 24, 2007, 07:47:33 pm
put it down to experiance mate

Have you got much out of it?
Title: Re: word of warning
Post by: niceandclean on January 24, 2007, 08:15:09 pm
I thought most of the round building companies charged twice the amount, unless you were selling an established round?
Title: Re: word of warning
Post by: pwcleaning on January 24, 2007, 08:17:23 pm
yeah, ive got about £500-600 left. Ive got some in essex but i dont want to drive 40mins to get there, in the summer it will be ok because i can get the all finished in a day but at the mo it takes two day to complete :(
Title: Re: word of warning
Post by: niceandclean on January 24, 2007, 08:26:04 pm
Im a bit confused, so you have had a round built where you really didnt want it to be built?
Title: Re: word of warning
Post by: pwcleaning on January 24, 2007, 08:39:09 pm
nah, i had a round built in my area, but most have cancelled or dont ant a window cleaner. The work in essex which is 40mins away was some previous work i already had. I dont mind the drive to do the work, its collecting the money if there not in.
Title: Re: word of warning
Post by: niceandclean on January 24, 2007, 08:46:47 pm
Oh right, sorry. I have never collected money after a clean, i either get the customer to leave the money out or pop a sae through the door for them to post you the money. I would still keep on at the company that sold you the jobs, they are not being very fair. Which company was it? If you are looking for a company for the future, give round builders a call, Gemma will look after you!
Title: Re: word of warning
Post by: ok cleaning on January 24, 2007, 09:13:03 pm
if someone has done wrong to you i think we sould all be awere of who and where they are from
Title: Re: word of warning
Post by: KarlJones on January 24, 2007, 11:44:49 pm
Quote
I spoke to the company. They didnt really want to know Sad
Failed to tell me the times and date of all the work Angry I keep getting phone calls of people asking why i didnt show up today Sad

So let us get this right.  They built you a rubbish round and on top of that did not tell you where half the places were.  No proper contact details either.

If they were bothered about you telling us their name they would have sorted your problem out.  But they are not bothered, they must not care what you say or to whom you say it to. so tell us.

Title: Re: word of warning
Post by: pwcleaning on January 25, 2007, 12:36:37 pm
called another house today to confirm the time and date which was worth £120.

The answer i got was 'sorry we never aranged anything we were just given a quote' ???
Title: Re: word of warning
Post by: pjulk on January 25, 2007, 12:43:49 pm
Did you get anything in writing because if it was me i would be taking them to small claims court.

Because to me thats classed as theft.


Paul
Title: Re: word of warning
Post by: niceandclean on January 25, 2007, 01:06:43 pm
Did you get a reciept for the money you have given them, and what the money you were giving them was for? I get a reciept with all the customers details on, so i know what jobs i have paid for! I think you should name the company, just in case someone else gets caught out!!
Title: Re: word of warning
Post by: steveaqua on January 25, 2007, 01:27:31 pm
called another house today to confirm the time and date which was worth £120.

The answer i got was 'sorry we never aranged anything we were just given a quote' ???
sounds like you've been ripped off! i wouldn't take to kindly to that.

i think you should give out the name of the company, even if there are two sides to the storey it gives people awarness of people in our industry so that if they go to use them they can tread carefully before the same happens to them.

come on let us know i think its the sensible thing to do ;)
Title: Re: word of warning
Post by: Fast 1 * on January 25, 2007, 03:26:21 pm
i know who it was.

I met the lad today,to sell some work to him

Title: Re: word of warning
Post by: pwcleaning on January 25, 2007, 03:34:56 pm
I did get a reciept for the money with both of their signatures on.

Taking them to court would cost me even more money :(

im just working out how much money i gave them to what work i have got left. They work on a basis of double the monthly income, but they cost me under that? i gave them cash, it was £100 short, they asked me to put the money in there bank account tomorrow ???
Title: Re: word of warning
Post by: J. Deans on January 25, 2007, 03:55:55 pm
Hi James,

Don't worry about the cost of going to court too much (as long as you are sure you are in the right) From what I can gather about the value of your claim, it will cost you somewhere in the region of £100. (which you get back when you win)

Go to: https://www.moneyclaim.gov.uk/csmco2/index.jsp

A recent post I made in RE: Getting Paid:

I was owed £720 from one contractor since last May.
Put my claim in online in October (cost £80)
3 days later got call saying "there was no need to do that!"
Recieved cheque about a week after that (including £80 costs)
Withdrew claim - quick and simple!
Still cleaning for them - but payments always on time now!

Another contractor was 2 months late in paying £1,630 owed.
Simply called them to let them know I had filed the claim online and would submit it in 7 days.  Cheque within the 7 days!
Awesome!

Title: Re: word of warning
Post by: pjulk on January 25, 2007, 04:01:24 pm
Quote
I met the lad today,to sell some work to him

Fast 1 is it someone who lives fairly close to our area's and has posted on here a few time but has not posted for a week or so.
and is not a regular on here

Trying to work out who it is.


Paul
Title: Re: word of warning
Post by: J. Deans on January 25, 2007, 04:02:35 pm
Oops!
Link not working!
Investigating.

Fixed!
Title: Re: word of warning
Post by: pjulk on January 25, 2007, 04:12:58 pm
Try this
https://www.moneyclaim.gov.uk/csmco2/index.jsp
Title: Re: word of warning
Post by: Fast 1 * on January 25, 2007, 04:15:54 pm
Quote
I met the lad today,to sell some work to him

Fast 1 is it someone who lives fairly close to our area's and has posted on here a few time but has not posted for a week or so.
and is not a regular on here

Trying to work out who it is.


Paul
I think there from Southhampton.I am such a grass ;DThats all im gonna say
Title: Re: word of warning
Post by: pjulk on January 25, 2007, 04:17:25 pm
Not who i was thinking of then

Paul
Title: Re: word of warning
Post by: Rounddevelopers on January 25, 2007, 05:06:35 pm
   


     Paul i think you are probably thinking of me mate. I have never had any dealings with PWcleaning
     
     and by the sounds of it, i bet he wishes he did.
   
    I guarantee my work and replace any jobs that cancel up to 2 cleans. Ive just finished building

    a round in Milton Keynes for a satisfied firm and strive to meet peoples requirements.

    Anyone who wants to deal with a professional canvassing firm please feel free to contact me. 
   
     
Title: Re: word of warning
Post by: pwcleaning on January 25, 2007, 05:27:19 pm
How much do you charge (roughly)

This has left me out pf pocket. Had plans to replace the money i had spent on setting up costs back in a few months but now i havent got the work.
Title: Re: word of warning
Post by: niceandclean on January 25, 2007, 05:39:59 pm
So who was it?? The only companies i know are door knockers, round builders and round developers?
Title: Re: word of warning
Post by: KarlJones on January 25, 2007, 06:12:04 pm
well I think we have all figured out who it was. by process of elimination.
Title: Re: word of warning
Post by: steveaqua on January 25, 2007, 06:14:10 pm
who is it then Karl or am i just thick! ;D
Title: Re: word of warning
Post by: pwcleaning on January 25, 2007, 06:26:02 pm
 ;)
Title: Re: word of warning
Post by: Bobs Window Cleaning on January 25, 2007, 06:27:13 pm
Thats them off my list :o
Title: Re: word of warning
Post by: Rounddevelopers on January 25, 2007, 06:30:48 pm
 

    Have a look on my website PWcleaning for pricing, im only down the road from you. Sorry to hear you were

    dealt with badly.   
Title: Re: word of warning
Post by: pwcleaning on January 25, 2007, 06:43:04 pm
I've been on your website, looks really impressive. I'd like to take up your services, perhaps in a month or so once I've got a bit more sorted financially and settled with the work I have.

How flexible are you with payment? The other company was £100 deposit and the rest in cash upon handing me the work.
Title: Re: word of warning
Post by: KarlJones on January 25, 2007, 07:45:54 pm
{quote]It was 'w.com' They seemed friendly and geniune enough but the finsh product was poor.
Quote

Nice one mate!  By doing this you have saved other window cleaners some money. 
Title: Re: word of warning
Post by: Rounddevelopers on January 25, 2007, 08:17:07 pm


    Thanks PWcleaning, dont take any money up front but ask for full payment on handover of computer

    sheets whch gives as much information as possible, regarding access issues and things like loose

    dogs running around in the garden, last thing you want is a Rottweiller greeting you without         
   
    a warning! 
   
   Did that firm you used not give any guarantees as to the legitimatcy of the work they found

    you? 
Title: Re: word of warning
Post by: niceandclean on January 25, 2007, 08:20:51 pm
Yes well done P.W. You should not have to pay anyone up front for a round though, only pay when you have all the customers names and addresses in black and white. Agree terms and conditions and make sure you get that in writing also!
Title: Re: word of warning
Post by: pwcleaning on January 25, 2007, 09:10:57 pm
feel a little bit silly now, but trying to get it all sorted, me and my partner have slowly been trying to sort this mess out. been ringing around tonight, yet more people that didnt confirm and we pretty much had to sell it to some of them! which is what i paid them con artists for!  >:(

Hopefully by saying the company name no one else will be caught out.

Quote
Did that firm you used not give any guarantees as to the legitimatcy of the work they found you?

well the only guarantees have been addresses and phone numbers, but i trusted that it was all legit.

If anyone has any work around kent that they want to sell for a reasonable price i'd be interested


Title: Re: word of warning
Post by: niceandclean on January 25, 2007, 09:43:18 pm
Well you have done the right thing to name them. If you use another canvassing company make sure you call all of them and go with the one that you feel you can trust. They all do a test night, get them all to do a test night, meet all the people in person, look at the quality of work that they get you on the individual nights. Alot will tell you that they can get 200 plus worth of jobs a night, its not down to the quantity of the work they get, its the quality. As i am in no rush for alot of work in one go, i have them working a night or two every other week, but i get quality work, and so far have had no cancelations!!
Title: Re: word of warning
Post by: pjulk on January 26, 2007, 12:08:32 am
Quote
Paul i think you are probably thinking of me mate. I have never had any dealings with PWcleaning

Hi Rounddeveloper.

I will come clean i did think it was you but only as we were not told and you are the closest one to him.
But im glad you cleared that up and i bet i was not the only one thinking that also.

Im glad its not you as i may want some canvassing doing later this year and was thinking of you as your close to me.

Paul

Title: Re: word of warning
Post by: pjulk on January 26, 2007, 12:18:53 am
Hi PWcleaning

I dont know if you have seen Fast 1's post but he has £90 of work in higham going for £100 and will take you round an introduce you to the customers.

Paul
Title: Re: word of warning
Post by: Rounddevelopers on January 26, 2007, 02:47:19 pm
 

    Paul, im glad PWcleaning cleared that up and if either of you fellas want some work in the future 

   
    please give me a call on 07773327155 and as im only in Bexleyheath i could come and have a chat

   
    with you to see exactly what you are looking for to alleviate any fears you may have about the

   
    service. Paul i also hope you get some good news about your health.
   
Title: Re: word of warning
Post by: pwcleaning on January 26, 2007, 04:10:28 pm
I will give you a call monday ;D
Title: Re: word of warning
Post by: pjulk on January 26, 2007, 08:52:21 pm
Hi rounddeveloper.

I will give you a ring soon just need to get find the right employee and sort my present work.

But i will be ringing thats guaranteed as i hate canvassing and will need some done before long if things go the way i hope.

I have kept your number.

Paul
Title: Re: word of warning
Post by: pwcleaning on January 27, 2007, 01:35:43 pm
I wrote an email to the company explaining the whole thing. I asked if we could keep things in writing (email) rather than talking over the phone.

I recieved an email back saying that they cant understand why this has happened and when was i going to send the £100 i owed them :o

They asked me if i wanted any other work of them they will do i a bit cheaper than normal :o :o :o

Do you think i have ground to go to a small clams court?
Title: Re: word of warning
Post by: paul saunders on January 27, 2007, 01:58:45 pm
Perhapse you should email them a link to this topic.............. then see what they have to say.  :o
Title: Re: word of warning
Post by: AuRavelling79 on February 16, 2007, 10:36:24 am
Well that's lovely then.

I truly hope that James/pw cleaning had the result he was looking for. I notice he isn't posting here any more - I wonder why?

Isn't it good when people/companies talk to each other promptly and don't raise frustrations by ignoring one another after deals have been made and money has changed hands?

 :-\