Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: vangaurd on January 21, 2007, 11:51:14 am

Title: tea stain
Post by: vangaurd on January 21, 2007, 11:51:14 am

i have just charged £54.00 to remove a tea stain that took only 5 mins to remove !  was i being a bit cheeky the guy was ok with the price
when he phoned i was a bit drunk so i thought what the heck give him a big price and see what happens

Title: Re: tea stain
Post by: Liahona on January 21, 2007, 11:56:56 am

Of course its not cheeky. Either do it as a favour for an existing client or it should be a minimum charge anyway. My minimum is much more than you have charged so I would say the client of yours got a deal, best, Dave. P.S. If it took an hour to do would you have charged anymore? If the answer is no then again you have given a good price for a good job.

Title: Re: tea stain
Post by: the red carpet on January 21, 2007, 12:02:34 pm

Iv just stuck my minimum up to £59 and so far had no problems the last 4 jobs have all been fine with it

Title: Re: tea stain
Post by: stevegunn on January 21, 2007, 12:19:01 pm

£54 or a new carpet let them do the maths.Alot haven't got accidental cover on their insurance

Title: Re: tea stain
Post by: John Kelly on January 21, 2007, 12:35:48 pm

There's usually a 50 or 100 quid excess anyway.

Title: Re: tea stain
Post by: craigp on January 21, 2007, 12:49:55 pm

i would have charged £45 (my min) but i would have said to customer you may as well pay bit more and have the whole lounge done.

if they argue about the min charge for just a stain, tell them you cant make a living out of just stain removal.

we got bills to pay like everybody else.

course supply and demand will play a part, the busier you are the more you'll have to charge, as you dont really want that crap sort of job when you got real good paying ones to carry on with.

Title: Re: tea stain
Post by: matt jones on January 21, 2007, 08:31:28 pm

Would have to agree with you craig, What is the point in just removing one stain i charge my min call out and tell them they would be better of getting the whole room done, i mean you got to set up your equipment anyway so why not.
matt

Title: Re: tea stain
Post by: calmore on January 21, 2007, 09:32:17 pm

Always tell 'em that if you remove just the stain, they'll end up with a clean patch on a dirty carpet and might show up under certain lighting conditions. Far better to have the whole carpet cleaned etc..etc.

Do the same with people just wanting the hall carpet cleaned. Point out that the stairs will still be dirty anc might stand out against a clean hall carpet.