Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Alan Brooker. Aqualink Carpet Care on December 09, 2006, 10:02:12 pm

Title: Curtain Cleaning Lesson
Post by: Alan Brooker. Aqualink Carpet Care on December 09, 2006, 10:02:12 pm
Always, always ALWAYS do the proper test prior to commencing curtain cleaning!
I recently cleaned a cotton moire suite using ms and hwe through a drimaster handtool. Perfection.
 
Curtains at both ends of the lounge made from exactly the same fabric so after thorough kirby dry vacuum I gave them the same treatment (DIDN'T DO A SHRINK TEST >:( >:( >:(!!!) 
Despite receiving £180 for the curtain clean, It's cost me £125 to have them completely taken apart and remade to the original length. All for the sake of not carrying out a 2 minute shrink test.
The suite is fine, the cushions are wedged in place - theres definately no shrinkage there.
Fortunately they're nice folk and they've already booked in next years clean on their brand new Ryalux throughout ;)
Alan
Title: Re: Curtain Cleaning Lesson
Post by: CATMAN on December 09, 2006, 10:53:46 pm
Alan,

On curtains there is no need to perform a shrink test, as all items such as this are liable to shrinkage for which there is a BS Standard. No care label and its owners risk. Care lable and they shrink means they haven't been tested to the standard, which means the client should return them to the seller, . Either way, I don't pay for shrinkage.

The standard for this is 3% shrinkage

Take them to Johnsons its 5% Morrisons 4%

Regards

CATMAN
Title: Re: Curtain Cleaning Lesson
Post by: maxcarpets on December 10, 2006, 09:49:50 am
Solvent clean
Title: Re: Curtain Cleaning Lesson
Post by: Alan Brooker. Aqualink Carpet Care on December 10, 2006, 10:18:21 am
Thanks for your comment. I had the allowable shrinkage down as 5 - 7%. Either way, if your client has expensive furnishings, someone's got to clean them so why lose the business to another company next time round.
The reason I chose to swallow the £125 bill so readily is because the whole problem was down to a lack of care on my part. Responsibility - If you know how to do something properly and choose not to you should at least be willing to accept the consequences ... especially when you stamp a money back customer satisfaction guarantee on your inspection sheet.
Ho-hum   ::)
Title: Re: Curtain Cleaning Lesson
Post by: NigelD on December 10, 2006, 12:27:10 pm
Alan

Sorry if this a dumb question, but, how do you do a shrink test?

Nigel
Title: Re: Curtain Cleaning Lesson
Post by: Alan Brooker. Aqualink Carpet Care on December 10, 2006, 01:20:53 pm
Four pins two inches apart to form a square. Spray area with cleaning solution and dry with a hairdryer on its coldest setting. When dry re-measure the area.
Simple - Thats why there's no excuse not to do it.
Title: Re: Curtain Cleaning Lesson
Post by: Derek on December 10, 2006, 02:47:36 pm
Didn't you lose the Moire design?
Title: Re: Curtain Cleaning Lesson
Post by: Alan Brooker. Aqualink Carpet Care on December 10, 2006, 07:22:13 pm
Hello Derek,
No I didn't, but where the client had previously taken the curtains and cushion covers to the dry cleaners it had all but disappeared. I discovered that it had a bold moire finish on the upholstered framework and the Roman blind that hadn't been dry cleaned.
The Moire was the reason why I chose to wet clean. Am I not correct in this decision? I'd be glad for your feedback. (Incidentally the water temperature was hand hot.
Alan
Title: Re: Curtain Cleaning Lesson
Post by: idealrob on December 10, 2006, 10:40:17 pm
how big were the curtains ?  £180 is a lot of money

robert t
Title: Re: Curtain Cleaning Lesson
Post by: ColinFitch on December 10, 2006, 10:44:53 pm
Hi Alan,

I was going to ask the same question as Derek B.
Out of interest was the job in North London?

Regards..colin
Title: Re: Curtain Cleaning Lesson
Post by: Derek on December 11, 2006, 07:58:25 am
Alan

Normally the Moire pattern will disappear quite quickly on the traditional Moire silk fabric when either wet or dry cleaning (the manufacturers are putting this fabric on some dining chair seats!)

The Polyester fabric with a printed Moire design will wet clean well without loss of pattern definition
Title: Re: Curtain Cleaning Lesson
Post by: craigp on December 11, 2006, 08:36:47 am
how do curtains get dirty ?

should only be dust. removable by dry vacuum.
Title: Re: Curtain Cleaning Lesson
Post by: Alan Brooker. Aqualink Carpet Care on December 11, 2006, 10:29:39 am
Cotton Moire. £8.50 per M sq. both sides.
Title: Re: Curtain Cleaning Lesson
Post by: Alan Brooker. Aqualink Carpet Care on December 11, 2006, 10:31:25 am
how do curtains get dirty ?

should only be dust. removable by dry vacuum.

You are kidding right? :o
Title: Re: Curtain Cleaning Lesson
Post by: Derek on December 11, 2006, 05:09:37 pm
I think he is Alan.... ;)
Title: Re: Curtain Cleaning Lesson
Post by: NigelD on December 11, 2006, 05:34:01 pm
Alan,

Thanks for the info on shrinkage test. I always steer away from cleaning curtains in case they shrink. Now I may be tempted to try them. :)

Regards

Nigel
Title: Re: Curtain Cleaning Lesson
Post by: Karl Wildey on December 11, 2006, 08:47:44 pm
Going back a few posts.

solvent clean, I thought that it was now illegal to solvent clean curatins in clients houses, can anyone confirm?

Title: Re: Curtain Cleaning Lesson
Post by: Alan Brooker. Aqualink Carpet Care on December 11, 2006, 08:53:44 pm
Not that I'm aware. We would have been advised by the powers that be (trade bodies and insurance companies etc.) if that were the case. Always use with caution and consideration though.
Alan
Title: Re: Curtain Cleaning Lesson
Post by: idealrob on December 11, 2006, 09:28:28 pm
i have cleaned tens of pairs of these curtains in a drycleaning machine(Johnsons/Sketchley) type and never has the pattern been removed. I would negotiate a good rate with a good local independent dry cleaner and take the curtains there. I think you would be able to get about £1.50 a sq metre trade price.

robert t
Title: Re: Curtain Cleaning Lesson
Post by: Shaun_Ashmore on December 11, 2006, 10:42:22 pm
I've had the hardest negotiations ever with my Dry cleaning shop ;D

She always wins.

Shaun
Title: Re: Curtain Cleaning Lesson
Post by: Alan Brooker. Aqualink Carpet Care on December 11, 2006, 11:39:45 pm
i have cleaned tens of pairs of these curtains in a drycleaning machine(Johnsons/Sketchley) type and never has the pattern been removed. I would negotiate a good rate with a good local independent dry cleaner and take the curtains there. I think you would be able to get about £1.50 a sq metre trade price.

robert t
Drycleaners price by weight ..... aaaarrrgghhhhhhh :'( :'(  Try working out that conversion ::)
Title: Re: Curtain Cleaning Lesson
Post by: idealrob on December 13, 2006, 09:56:52 pm
We along with most others now dry clean by sq metre. But if its by weight, go somewhere else, or by a set of fishing scales from Argos for £3.50 and weigh 1 curtain  and multiply by how many curtains

robert t
Title: Re: Curtain Cleaning Lesson
Post by: craigp on December 13, 2006, 10:29:35 pm
how do curtains get dirty ?

should only be dust. removable by dry vacuum.

You are kidding right? :o

no, im not really, a customer of mine been making curtains for years she too said she cant see that they should need a wet clean, its just dust. which a vac will remove.
Title: Re: Curtain Cleaning Lesson
Post by: Alan Brooker. Aqualink Carpet Care on December 14, 2006, 01:12:12 am
 ;D ;D ;D ;D ;D Why are you doing this job again? ::) ;D ;D ;D ;D ;D
Title: Re: Curtain Cleaning Lesson
Post by: craigp on December 14, 2006, 08:42:51 am
true ;)

i might start doing curtains. ;D
Title: Re: Curtain Cleaning Lesson
Post by: HQCS (John Kastrian) on December 14, 2006, 04:47:27 pm
Just taken some kitchen curtains to the dry cleaners from a rental prop.
They were so greasy they were standing up on their own :)
No amount of vacuuming would have cleaned them.
Your customer that makes curtains obviously has no idea that most people these days live like Pinky and Perky.
If curtains are left for years which is normally the case,they cannot be cleaned by vacuuming alone,you may remove some of the dust but they will still be dirty.
John
Title: Re: Curtain Cleaning Lesson
Post by: Alan Brooker. Aqualink Carpet Care on December 14, 2006, 07:39:05 pm
Pinky and Perky?!?  :-\
Title: Re: Curtain Cleaning Lesson
Post by: HQCS (John Kastrian) on December 14, 2006, 11:50:14 pm
For those that are not quite as old as some of us,Pinky and Perky were-

Two little pigs :)
Title: Re: Curtain Cleaning Lesson
Post by: Karl Wildey on December 15, 2006, 04:28:53 pm
Not all dust is dry, atmosphere vary and so does the stuff in it, sticky and dry dust.

Still think you are not allow to dry clean on-site any more
Title: Re: Curtain Cleaning Lesson
Post by: Alan Brooker. Aqualink Carpet Care on December 16, 2006, 12:51:45 am
Well in that case I broke the law today and earned £184 for just over 2 hours curtain cleaning in the process ;D
Title: Re: Curtain Cleaning Lesson
Post by: BRSL on December 16, 2006, 02:54:21 pm
whilst on the subject of curtains forgive me but im going off on a bit of diffrent subject, I clean a few but had a pair a while back that the lining had gone mouldy, cleaned them and came up nice custy happy but couldent shift the mould, already had discussed with custy so not a problem so she said ill have a go myself with some milton babby bottle steraliser, warned against it but went back recently to do some carpet and had a look at the curtains, perfect not a mark on them no fading I was very impressed does any one use this method and how safe is it  ???

James
Title: Re: Curtain Cleaning Lesson
Post by: NigelD on December 16, 2006, 06:24:59 pm
What hand tool do you use when cleaning curtains?

Nigel