Clean It Up
UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: maxcarpets on November 11, 2006, 08:48:27 pm
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OK guys I know alot of you champion ALLYEC and I can see why, However! I am a bit wary, this is why.
When I brought my first set up an Elite DL plus everything I needed to get started back in 1987 from Ashcombe Distributors I paid my 5K got the equiptment was booked in for my training, arrived at set time but POP! gone!
Luckily I found a local CC prepared to help with training & advise, then went on a different course, everything going great then BANG! pump gone, no Ashcombe, no spares. I really was not impressed with the whole thing I was treated badly! Got your money, tuff luck! I would be interested to know the link between ALLTEC & Ashcombe because up until now I have avoided to business with them because I still have a bitter taste. If anyone knows what happened, please let me know.
Regards
Justin
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same company alltec just there new name cus ashcombe name bust, as far as i know, i belive they did sell steamway truckmounts then fell out with steamway so stopped selling them left the new owners of steamways in phoo as they was the only distributers in uk. correct me if im wrong.
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So it wasnt only me then! I was so P off that I spent all that money paid 5K CASH! for my kit promised the earth within 1 WEEK GONE so here I am with all this gear and not a clue what to do with it! !987 but still tastes bad
Cheers
J
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Justin
I buy my euipment from Alltec and have never had a problem,
Chris in the service department is the tops, can and will fix most things for you.
Customer service girls are good, Kara has come back and sorted out everything again.
I'm sure that if you speak with Robert he will bend over backwards to make you a happy customer again.
People either love Robert and Alltec or they dont, I dont think their is any middle ground. Helped me a lot when I was getting started.
They dont like negative so give them a call.
Cheers
Neil
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Hi Neil,
It is my intention to contact them, but once bitten and all that! I really was left up that creek without a paddle at the time.
Regards
j
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Hi Guys,
Ashcombe was run by Lloyd Owens who went under during the recession.
Alltec were a seperate business who were offered the rump of Ascombe for not very much so they took it, this all happened many years ago.
I have found Alltec offer very good customer service.
Cheers
Doug
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" Once bitten "
This is a pretty astonishing comment after 20 odd years and based on a false assumption, as Doug has shown.
To harbour a grudge like this is very sad and casting doubt on the credibility of an ethical company is criminal.
You should have gone to Robert Saunders, at the time and found out the true situation, still can't get my head around the £5000 for a portable 20 years ago.
That would equate to around £12000 plus at todays costs
robbie
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I've dealt with alltec for a number of years and find the service exellent, not the cheapest, but then I would sooner them not be, and so be able to turn a profit to keep supplying me! ;D
All the best
John
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My reason for this posting was to find out the connection between the two companies. It wasnt to slag ALLTEC off. I was aware that it is a different Co just wanted to know the story. My once bitten comment was meant if it was the same directors. 5K was spent on Elite DL, Scrubba, Solvent cleaning machine all chemical, etc etc etc Please dont take it personnel, I'm sure you wouldnt have been that happy either.
Cheers
J
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Also , Robbie I did try to find out what had happened as I said, however no one was their to answer any questions I had.
Cheers
J
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I don't hold a grudge ( not quite 20yrs ) just would like to know this history before I dealt with them.
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Just suggesting , that it's taken an awful long time to raise the subject and it might have been more subtle, to simply ask...............does anyone know what happened to Ashcombes rather than appear to implicate a third party.
I trust you managed to overcome the problems and built a successful business!
robbie
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my dad bought an elite DL back in 1987, the same year as it happens, i believe the scrubber was almost as much as the machine, i think it was around 3.4k for both, its supprising how little prices have changed. the elite DL was sold by me a year or two ago, still working fine!!
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I dont think that I did implicate a third party, just wasnt happy with the way I was treated. Never mentioned it before because I refused to deal with ALLTEC in the past. However, I have seen that it does look like a good company now and I am aware that alot of you speak highly of them. So I thought it might be time I give them a try.
Cheers
J
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alltec are a rip off, i paid £120 for vac motors from them for years till i found out woodbridge sell them for £50.
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OOOPS!! Now look what I've started!
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My understanding is that Alltec purchased the fibreglass moulds and little else from the Aschcombes administrators after they went bust.
As for their spares, Trevor Ives, who serviced my Alltec Pro Plus, would only buy spares direct from Alltec as they gave a better warranty. Over many years, I've had both Vacs and pump replaced at almost one year old. These are for genuine Lamb Amteck/Flojet items. I suspect that the lower cost items from WCS as mentioned are pattern parts.
Safe and happy cleaning :)
Ken
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I think where the confusion has set in both Ashcombe and Alltec have Farm Addresses.
Although I only went to Ashcombe once I think it was a different farm but I could be wrong. It was dark.
What happened to Lloyd Owen,
it appears Extracta bought the rights to his Manual and Letters.
Shame about people going bust but regretably a lot of us lost our Houses and bossiness During the Thatcher years.
It was a price well Worth paying. John Major 1991
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Ashcombe was in Ely. It is sad that people go bust. I wonder if Lloyd & his brother still have the planeI was told the were in shotly after going pop?
J
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I think you should take your head out of the sand Ian
It's an awful lot more difficult, to pay your way under the present regime and I won't bother to go on about the massive indirect taxation, state of roads, schools, hospital service.
We are on meltdown in many aspects of our society and none of it was caused by M Thatcher
robbie
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Agree with Robbie on this, wait until the next recession, yes Major got it wrong, Black Wednesday and all that, but this one will be much much worse, my guess 18 to 24 months!
Regards,
Rob
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I`ve not really had any problems with ALLTEC and found their service to be just fine. Took delivery of my Aqua 40 plus last year, it had a faulty motor but they sent a replacement within 24 hrs. Had another vac let go with just 1 weeks warranty left, I called them, there were no ifs buts or why's Chris just said theres one on its way!!!! Even ordered switches because of bulb failiures and they were covered under warranty !!!! Good service indeed. Buy a new car......... bulb goes...............I'm sure it wouldn`t be covered under warranty.
Yes they're a little expensive for some things, but you get what you pay for.
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Craigp
Why do you think you are being " ripped off "
What happens when you get your van, or car, or anything else serviced, don't you take it to premises which cost vast sums of money to operate.
The retail price charged in an industry, reflects the cost of running the whole business with a profit margin, otherwise the business would cease trading, pretty quickly.
Some businesses trade from low cost premises and offer the minimum, of service or seek to operate at a high volume of turnover. Retail prices for goods or services will normally reflect the trading style.
In the c/c industry there are high profile companies who need expensive marketing, because they're high profile and their charges reflect, this.
Are they " ripping off " their clients
robbie
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an interesting point is that the alltec aquas being sold now still use the same mold as the elite DL well over twenty years ago, so there not spending on development thats for sure.
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Not strictly true Craig... I think you will find that Alltec have designed some quite different and in some cases quite unique machines over the years...Do you recall the 'Millenium'
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yes the 4 vac monster, that you need a fork lift to move, i'll give them this there scrubber 15" is brillent, heres mine bought in 1995 cost £1,800
do they still sell it ??
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I no its a whole different subject but give me Thatchers Britan over Blairs Britan anyday!
J
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We agree on something Max'
robbie
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Brown's Britain could be far worse ::)...sorry should have said 'will more than likely be far worse'
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does 'Little Britain' sound better?
Yeah but no but maybe?
Shaun
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Robbie,
Glad to see you have recovered.
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What interests me here is the fact that you guys in Britain can actually deal direct with Alltec in the first place. The situation here in Ireland both North and South is somewhat different as Alltec will only supply through one single distributor and will not deal with any of us directly. I remember emailing Robert perhaps five years asking him to quote me for a new machine. No reply ever since. I am not in the least concerned however as I have sourced much better equipment and chemicals since then.
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WITH YOU FINTON ON THAT
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Ian
I'll never get back to the level of work, I managed, prior to my heart stopping me in my tracks quite litterally.
Even at 60, I reckon I'd greater stamina than most 30 year olds and was still capable of a 24 hour shift, followed by a couple of jobs the following day.
The heart problem has absolutely nothing to do with overwork, but is partly genetic, partly our historic diet containing too much salt, sugar and animal fats.
In theory, I really shouldn't be doing c/c work at all, but I have a young family, with all the usual expenses.
best wishes
robbie
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hi i have two alltec advantage and never had a
problem with them.i also have the big beast of
a millenium alltec .same again never had to
contact alltec never had a problem.i have a
t/m now so only use them now and then.still
good bits of kit.