Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Pdh on October 22, 2006, 02:39:30 pm

Title: snapped pole
Post by: Pdh on October 22, 2006, 02:39:30 pm

broke my 45 ecolite brodex pole yesterday had it about 7months i wonder if brodex can sort this out for me or am i going to have to diy it?do thy come with a warrenty?

Title: Re: snapped pole
Post by: abacus on October 22, 2006, 02:52:12 pm

Hi
 you can useually buy new sections and replace I keek some fibreglass sheets and resin fo repairs untill the new section comes

regards grant

Title: Re: snapped pole
Post by: Pdh on October 23, 2006, 08:12:25 pm

spoke to brodex today only get a 3 month warrenty so going to have repair it myself or pay them 120 quid for them to do it. 800 pound pole 3 month warrenty have to remember that and use them hard for the first 3 months.

Title: Re: snapped pole
Post by: Moderator David@stives on October 23, 2006, 08:15:54 pm

Pdh

Dont take no for an answer , everything you buy has a 12 mointh warranty by law,

And must be fit for the purpose it was bought for.

Title: Re: snapped pole
Post by: John Walker on October 23, 2006, 08:21:44 pm

Quote from: Dave @st-ives on October 23, 2006, 08:15:54 pm

Pdh

Dont take no for an answer , everything you buy has a 12 mointh warranty by law,

And must be fit for the purpose it was bought for.

Yep - I agree - have a chat with your local CAB office

Title: Re: snapped pole
Post by: freshwater on October 23, 2006, 08:56:37 pm

I think the 12 months only applies to domestic products.

steve@freshwatersystems.co.uk

Title: Re: snapped pole
Post by: Pat Purcell on October 23, 2006, 09:00:19 pm

Dont know if it applies over there but if you bought it with a credit card then they may extend the warranty for you

Title: Re: snapped pole
Post by: Johnboyfree on October 23, 2006, 09:11:11 pm

Quote from: freshwater on October 23, 2006, 08:56:37 pm

I think the 12 months only applies to domestic products.

steve@freshwatersystems.co.uk

Spoken like a True Retailer ;D ;D...Does this mean that whatever I buy for my Business,
e.g. Poles,pumps etc.dont allways have a 12 month Guarantee.....I just assumed they would....
Nice to know ::)

Title: Re: snapped pole
Post by: wightsurf on October 23, 2006, 09:25:22 pm

the law states that it has to be fit for the purpose , ie what is the standard life of a product and thats it's . 12 months is the norm but if push comes to shove you can get more i think it's the 1986 sale of goods act or something like that

Title: Re: snapped pole
Post by: Pdh on October 31, 2006, 04:57:29 pm

 fixed it myself its now a 44ft pole.saved myself 120 quid they wanted to charge me for the repair.

Title: Re: snapped pole
Post by: Alex Gardiner on October 31, 2006, 05:10:58 pm

Hi PDH,

how did it snap? was it standard use or were you shutting a window with it. The only time I have ever snapped a pole has been pushing shut a window or jamming it in a balcony rail (1 month old!!) and hence has never been covered under the Sales act!

Alex

Title: Re: snapped pole
Post by: stuart@skypole on October 31, 2006, 06:53:52 pm

warrantte covers general wear and tear,

read all small print on there terms and conditions of sale prior to purchase.

rgds
stuart