Clean It Up

UK Window Cleaning Forum => Frequently Asked Questions & Useful Resources => Topic started by: markgrocock on October 05, 2006, 09:29:31 pm

Title: Getting Their Money
Post by: markgrocock on October 05, 2006, 09:29:31 pm

I am just starting out and trying to build my round up.  I really would like to avoid having to go out collecting in the evenings.  With some customers I have arranged for them to leave the money under a plant pot but had also thought about putting self addressed envelopes through the door.  Does anyone have experience of either of these methods, and how successful are they?

Title: Re: Getting Their Money
Post by: reah on October 06, 2006, 08:00:52 am

There are loads of old posts covering this.
One this week.
Type it into the search bar.
Reah

Title: Re: Getting Their Money
Post by: simbag on October 06, 2006, 06:22:35 pm

Unless it is really secure, don't allow your customers to leave cash around.

I had one customer who left £40 cash outside, and it wasn't exactly visible to passers by either, but you guessed it, it went missing  :o :o. Thing is, customer hadn't told me that she was leaving it out for me, so when she had a card through her door telling her she owed me £40. She wasn't best pleased as you can imagine. Made it very difficult to speak to her, and for some reason I almost felt guilty, but at the end of the day I didn't tell her to leave it out, so not my responsibility. Harsh, but true.

Title: Re: Getting Their Money
Post by: Grafters Cleaning Services on October 06, 2006, 07:23:51 pm

SAE works well for me

Title: Re: Getting Their Money
Post by: dougster on October 07, 2006, 10:30:12 pm

I have used s.a.e since day one as i work rurally and do lots of miles.I also stamp on the inside of the envelope saying, Regarding Windows cleaned on         with thanks         and price, this has always worked for me .       

Title: Re: Getting Their Money
Post by: craig jwc on October 12, 2006, 09:47:42 pm

I don't leave SAE but tell them that if they aren't in to post it on.
I have told them that because i am flexable with payments (up to 3 cleans) i don't think they mind paying postage.
Any new customers i get i just tell them that all my customers post payment if they aren't in and only have 2 customers that i have to chase.
I am dropping these very soon.

Craig