Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: cleaning co on October 05, 2006, 06:13:27 am

Title: how do they keep going ?
Post by: cleaning co on October 05, 2006, 06:13:27 am
hi, this year i hav priced lot work against a chemdry price and av got every job for  example yesterday had to qoute for 3 bedrooms,h/s/l,living and dining room my price 170 no vat  chemdry 550 plus vat !  not knocking them as i would like to get that sort of price, but if i get every job i qoute againts them how do they make it pay ? do they do lot of comm and insure work ?
also i dont even look at jobs just over the phone but they drive around to qoute these jobs, and at 170 i will do very nicely out of it
 your thoughts please
gary
Title: Re: how do they keep going ?
Post by: Paul Kettless on October 05, 2006, 08:37:12 am
I think you will find that Chemdry are connected within the insurance industry somehow.

I was insured with Norwich Union, and instructed CD to attend my property, and clean after flood damage.  The operator told me on the day of the clean that I should be pushing for replacement, as I will get it no problem.  Therefore, he would just given them the once over, as they have to attempt to clean first.   I asked his charge, and he advised £4.75 m2 to insurance companies, and then proceeded to bodge my carpets with a puzzi 100.
Needless to say, I now have mew carpets..... ;)

Regards
Paul
Title: Re: how do they keep going ?
Post by: carpetclean on October 05, 2006, 08:43:51 am
you should have reported all that to the insurance company involved . its clowns  like this that cost the rest of us thousands in higher insurance premiums each year . The apathy is appalling
Title: Re: how do they keep going ?
Post by: jasonl on October 05, 2006, 08:52:39 am
The operator can earn about £60 for that visit, I regularly did 6 or 7 a day like that, thats how they keep going!
Title: Re: how do they keep going ?
Post by: bpb on October 05, 2006, 08:57:56 am
The majority of franchises concentrate on insurance work - dealing with fire and water damaged properties - from which they can make very good money.
They do get accidental damage claims to deal with carpets and upholstery after spillages etc. - but most of the franchises see these as a pain as they don't make the profits they do from fire and water damage. They just do them because they have to, as part of their agreement with the master franchise.

Some franchises - not many - concentrate purely on domestic work.

Many people will pay the chem-dry prices because they think they will get a better service due to the size of the organisation and the fact that they have heard of them before, brand image etc.

I didn't think their quote would be quite as high as 550 - maybe around 350.

Paul,
If it was flood damage and water from an external source, the carpets would be written off anyway from a Health & Safety point of view.
Title: Re: how do they keep going ?
Post by: craigp on October 05, 2006, 08:58:45 am
£550 for a 3 bed! thats got be the highest ive heard of, ive heard of £420 for a 3 bedrooms (around furniture) stairs and a rug which i done for £120, i wonder how they do it too Gary.

the insurance work must carry them :-\ very rare i even see them in demestic, i see the local fast tracker more than  CD and theres about 5 CD covering my area.
Title: Re: how do they keep going ?
Post by: cleaning co on October 05, 2006, 11:25:34 am
yes it was 550 ive seen the qoute on paper
Title: Re: how do they keep going ?
Post by: Mike Osbourne on October 05, 2006, 11:30:41 am

Maybe it's the way my brain works, but I'd be thinking I'd have got the job at  £300 and they'd think they saved £250. ;)
Title: Re: how do they keep going ?
Post by: Ian Gourlay on October 05, 2006, 11:39:33 am
Interesting about the Puzzi. I saw a chem Dry chap using one once and could not believe my eyes.

Title: Re: how do they keep going ?
Post by: cleaning co on October 05, 2006, 11:42:15 am
prob not because at 550 they prob thought they were being ripped of
Title: Re: how do they keep going ?
Post by: STEVE PARKIN on October 05, 2006, 12:56:31 pm
i did a quote when i was working for servicemaster for a L shaped lounge,  quoted £90, client asked if i had worked it out correctly as she had quote from chem-dry and was £300, this was about 8 years ago, mind you client did have 2 top of range BMW's parked on drive maybe the governed the price quoted :o