Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: fishman on September 21, 2006, 03:35:38 pm
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I would like your comments on whether or not you work outside in wet weather, i hear some guys clean in the rain, does this affect the clean or not? has anyone found that customers dont like it? your replies and comments will be invaluable!
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We only do commercial, so yes we do. Domestics I am quite shore will moan...depends on your price I suppose :)
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I recently received a cheque in the post from a customer. Attached to the cheque was a "Post It Note" with the following:-
"Thanks Steve, of course it rained before I got home, but still great!"
It had actually rained for most of the time that I was cleaning!
We clean in light rain and have also cleaned in a few periods of heavy rain.
There were some initial concerns from some customers but once they'd seen the results .......
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Hi fishman.
Explain to a customer you have bills to pay so if you can work you do. Your customers will get used to it so carry on, i do.
They wont you regular & reliable so they cant have it both ways.
Macc
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Cheers fellas, as usual good solid advice, i can now face the doorstep on collection night with confidence come rain or shine !
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I don't think many of my customers would be too pleased about me doing their windows in the rain. Its one of the big problems when you have a round that is fairly full because you can't just re-schedule.
A lot of my customers need to be phoned in advance to let them know I am coming.