Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: the red carpet on September 20, 2006, 08:22:59 pm

Title: customer database
Post by: the red carpet on September 20, 2006, 08:22:59 pm

How do you keep records of who you have cleaned for, and when there next due?

There must be some kind of decent computer program about, i want to compile a mailing list that will also let me list details of customers like if there price conscious or if i liked them etc. So i could just pick a specific group to target at any one time.

Is there a database i can get that will remind me when to send a reminder letter to customers?

Title: Re: customer database
Post by: HolmansUKLTD on September 20, 2006, 08:25:37 pm

Microsoft outlook is pretty good, i send out news letters every 2 months now and they work a treat :P

Title: Re: customer database
Post by: *paul_moss on September 20, 2006, 08:26:11 pm

Red
Look in the last post on money matters.

Title: Re: customer database
Post by: the red carpet on September 20, 2006, 08:31:03 pm

Cheers Paul, i saw your post thats what prompted me to ask.
Trouble is i dont understand all this computer stuff to much, do you have this program?

If so what are its main benifits?

Is there something designed specifically for cc's anywhere?

Title: Re: customer database
Post by: *paul_moss on September 20, 2006, 08:42:06 pm

Hi Red
I dont know of any just for c/c.
You can do a pretty good data base with microsoft word if your ok on the computer.
The quick books pro is a good user friendly accounts managment programme that covers evey aspect of your business.It has pre done templates and you can set it up quite quick.Most accountants use it so you can copy them your end of year accounts easily.

Best system I have seen in years and I know a few c/c who use it.

Title: Re: customer database
Post by: stevegunn on September 20, 2006, 08:42:18 pm

http://www.castlebrooksoftware.com/index.htm

Title: Re: customer database
Post by: nick p on September 20, 2006, 09:07:47 pm

hi
i use microsoft access very good you can put what you want and mail merge with it just type one letter and print of 100 copys or as many as you want with all the address added

cheers nick

Title: Re: customer database
Post by: the red carpet on September 20, 2006, 09:15:56 pm

Yeah i see this one Steve, are you using?

Title: Re: customer database
Post by: stevegunn on September 20, 2006, 09:30:50 pm

just trying it but so far so good

Title: Re: customer database
Post by: the red carpet on September 20, 2006, 09:39:19 pm

Cheers Steve,
Im downloading it now so will see.
How long you been trialing it?

Ps, aint forgot your e-mail or anyone elses for that matter.
But got about 10 private e-mails to get through and struggling for time.

Title: Re: customer database
Post by: stevegunn on September 20, 2006, 09:40:53 pm

about 3 weeks now seems straight forward

Title: Re: customer database
Post by: the red carpet on September 20, 2006, 09:51:10 pm

And its best features are?

ps, hows the leaflets going?

Title: Re: customer database
Post by: Pristine_Cleaning on September 20, 2006, 11:21:18 pm

I us a product called contact plus personal.  I think you can download a trial copy on www.contactplus.com.

It allows me to keep all the details of my customers, set a follow up date to contact them, record what I cleaned for them, send them all a letter or reminder etc etc.  It is fully customisable to your needs.

Its worth a look.

Hope this helps.

Regards

John