Clean It Up

UK General Cleaning Forum => General Cleaning Forum => Topic started by: cavanagh_matthew@y on September 12, 2006, 07:38:59 pm

Title: price increases
Post by: cavanagh_matthew@y on September 12, 2006, 07:38:59 pm

hi all just a quick question,
do most cleaning companies that have had customers for more than 2 years but the price up after that period?

regards

matt

Title: Re: price increases
Post by: Lesley J on September 14, 2006, 10:09:40 pm

I do. not all like it, some terminate the agreement, and its the ones that can afford mostl , even though they have the best tv system in the world, the Jaccusi in the garden, a top opf the range car in the drive and a villa in spain etc. etc, the OAP who struggles on a pension is usually ok with it, but makes me feel so guilty.

Title: Re: price increases
Post by: cavanagh_matthew@y on September 14, 2006, 10:28:51 pm

ye its mostly like that with people with wealth.
but wasnt sping abt domestic cleaning was on the lines of commercial contracts.

Title: Re: price increases
Post by: Fox on September 15, 2006, 06:22:45 am

You should increase your prices on a yearly basis to commercial customers.

Title: Re: price increases
Post by: cruciblecleaning on September 16, 2006, 06:27:46 pm

Hi Matt,

Realistically every year stuff gets more expensive, that's inflation for you.  So prices have to increase in line with inflation and any other direct costs increases (NMW for those who only pay that for example) otherwise they are actually being cut year on year.  If you show your customers a costed explanation of the increase taking into account inflation and any other cost increases then I think you'll find they are more happy than if you just say it's gone up by, say, 5%

Cheers

Andrew