Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: vangaurd on August 15, 2006, 12:36:46 pm

Title: community centre
Post by: vangaurd on August 15, 2006, 12:36:46 pm
just had a call from a lady who is in charge of a community centre
she } can you call and clean carpet
me) what size is it
she )pretty big
me )do you want me to call and give you est )
she no thats ok just need it cleaned .
what do we do in these circumstances ?
Title: Re: community centre
Post by: John Kelly on August 15, 2006, 01:32:12 pm
Tell her you need to see it. How else could you price it.
Title: Re: community centre
Post by: vangaurd on August 15, 2006, 02:15:08 pm
called her back , its no problem just clean it , your ad sounds very professional .
Title: Re: community centre
Post by: Doug Holloway on August 15, 2006, 03:08:17 pm
Hi Vanguard,

I would say it will cost between £2.90 and £2.10 a square metre , which hopefully she will reply thats O.K.

If when you are finished at £2.90 per metre she says ,'oh I didn't think it would be that much', you can say well I did say between x and y and as it was dirty it's the higher figure.

Obviously the numbers are up to you.

Cheers

Doug
Title: Re: community centre
Post by: calmore on August 16, 2006, 12:25:13 pm
I'd agree. Quote a per metre price over the phone.

Also, if the job turns out well pin one of your flyers to the notice board..a lot of people use community centres and you may get extra work off the back of this job.
Title: Re: community centre
Post by: carpetclean on August 16, 2006, 12:53:59 pm
in these circumstances i give a quote over the phone on condition there are no surprises and so far i have never had a problem except one Asian chap who said his carpets were reasonable clean and when i got there they were humming and had not been vacuumed for weeks stains everywhere  but still did the job at a higher price
Title: Re: community centre
Post by: AnnaGrant on August 18, 2006, 10:53:15 pm
Hi

From you conversation with the lady, it seems to me that she is  just looking for someone to come and clean it ,

we have had a few jobs like that  all you get asked is "when can you do it " . That is all they care about, we  normally just get told to send the invoice in .

Never had a problem,  Council areas can be good as its not the person that you talk to that pays for it. They just need it done ASAP.

Anna
Title: Re: community centre
Post by: Steve Chapman on August 19, 2006, 11:09:52 am
we do lots of cleans for local authorities and they never ask the price, which often means they don't care, they just want it done properly and normally really soon.

we send the invoice in and get paid, it's as simple as that!

No probs so far!

In fact once we made a mistake on an invoice and they paid us £300 more than the real price 8)

of course we rectified it later ;)

regards steve
Title: Re: community centre
Post by: darren_metcalfe on August 19, 2006, 11:13:03 am
I am with you guys just get on and do it....although give an indication on a price per square metre.  I am the same seem to be getting more and more people who just want it done asap.

Daz