Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: The Jester of Wibbly on July 03, 2025, 11:04:08 am

Title: What would you do.
Post by: The Jester of Wibbly on July 03, 2025, 11:04:08 am
I made the mistake of forgetting to take my large bottle of water with me on Monday.   

As we are aware it was a really hot day.    I had a very large property to do first thing, very rural out in the sticks with nothing else around .  The job takes 3 hours to do.   

I am surprised how many customers never bother to offer a drink particularly in this dangerous heat including this one.  He treats his dogs better.

I approached the customer who was wondering about his land to ask politely if I could have a glass of water.   He snoberly said NO and walked off.  I was gob smacked and plodded on dehydrated and flaked out.  I was tempted to just pack up and go, but I would have lost out on the work I had already done.

Should I dump or keep?  Remember it's a big contract.  What would you do?

( Oh, and I don't like to risk drinking from my water tank either)
Title: Re: What would you do.
Post by: NBwcs on July 03, 2025, 12:30:30 pm
Dump
Title: Re: What would you do.
Post by: Jay Le Huray on July 03, 2025, 01:07:35 pm
that's very rude of him,    I would dump.
I always offer workmen a drink regardless
Title: Re: What would you do.
Post by: dazmond on July 03, 2025, 01:09:00 pm
I made the mistake of forgetting to take my large bottle of water with me on Monday.   

As we are aware it was a really hot day.    I had a very large property to do first thing, very rural out in the sticks with nothing else around .  The job takes 3 hours to do.   

I am surprised how many customers never bother to offer a drink particularly in this dangerous heat including this one.  He treats his dogs better.

I approached the customer who was wondering about his land to ask politely if I could have a glass of water.   He snoberly said NO and walked off.  I was gob smacked and plodded on dehydrated and flaked out.  I was tempted to just pack up and go, but I would have lost out on the work I had already done.

Should I dump or keep?  Remember it's a big contract.  What would you do?

( Oh, and I don't like to risk drinking from my water tank either)

Remember your water bottle next time!😄👍

No point cutting your nose off to spite your face if the jobs well paid...

Customers can be strange.....
Title: Re: What would you do.
Post by: AuRavelling79 on July 03, 2025, 03:04:49 pm
Absolutely dump.
Title: Re: What would you do.
Post by: SB Cleaning on July 03, 2025, 04:38:07 pm
Wasn't there a outside tap to have a slurp from? Failing that I would of drank the pure water if i was that dehydrated ;D
Title: Re: What would you do.
Post by: Slacky on July 03, 2025, 05:48:30 pm
What’s the job worth?
Title: Re: What would you do.
Post by: deeege on July 03, 2025, 06:58:12 pm
Don’t forget your water bottle and don’t ask the miserable old fool for a drink again. If it’s a well paying job I’d keep it.
Title: Re: What would you do.
Post by: colin bird on July 03, 2025, 08:03:38 pm
Without a shadow of doubt I would sack him,what really annoys me about people with money is that clearly think there better than us working people just because they have money,what I often find with wealthy people is that they are rude,ingnorant,and have no manners.
That type of person wants to own you and your family and call all the shots.

I would tell him to fxxk off and poke his job up his rude ignorant arsx

Just my opinion not saying I’m right

And on bonfire night put a banger in his letter box
Title: Re: What would you do.
Post by: colin bird on July 03, 2025, 08:05:02 pm
What’s the job worth?

No money cant buy me ,mate especially at 64 years old,unless she’s young blonde slim 36 dd and loaded then I  may give her a chance and see how she performs using my a pole
Title: Re: What would you do.
Post by: windowswashed on July 03, 2025, 09:17:30 pm
Normally women offer a drink on hot days but men tend to be less thoughtful of dehydration on hot days.

Stinking rich people are very nice people, it's the ones who think they have money with flashy car and up to their eyeballs in debt who are full of themselves, disrespectful of others.
Title: Re: What would you do.
Post by: CleanClear on July 03, 2025, 09:44:12 pm
My first instinct is that i would not of asked. Given his rather sh***y reply i'd also reckon i would of second guessed that coming and defininatley not asked. He's probably never been friendly or concerned or even passed the time of day i'll bet.

Oh, and i'd just carry on and do the job. I wouldn't lose (presumably) a good paying job because i forgot to take water with me on a hot day.
Title: Re: What would you do.
Post by: bravo20 on July 03, 2025, 09:53:00 pm
10% price increase
Title: Re: What would you do.
Post by: Spruce on July 03, 2025, 10:47:09 pm
We clean the windows of a customer who is now well off. It's a big job and we have never been offered a drink by her. It's just the kind of person she is.

She used to have a couple of cleaners cleaning inside the house on the same day we were there and she always made them coffee at some point during the morning.
We were there for 2.5 hours (x2) every 4th Friday.

But that's ok. We bring our own water/coffee so we don't need her charity.

I wouldn't dump the job because of her attitude towards us plebs.
Title: Re: What would you do.
Post by: NBwcs on July 03, 2025, 11:20:30 pm
There's a big difference between not being offered a drink and actually refusing to give you one, particularly when you were polite enough to specifically ask for water. I would have walked off the job, its the principal of the thing. Its only money. I wouldnt dream of turning down a request for water from someone doing a job for me.
Title: Re: What would you do.
Post by: dazmond on July 04, 2025, 01:39:00 pm
What’s the job worth?

No money cant buy me ,mate especially at 64 years old,unless she’s young blonde slim 36 dd and loaded then I  may give her a chance and see how she performs using my a pole

We are cleaning to make money. Running a business. If the job is well paid there is absolutely no sense in sacking it off....

No need to take it so personally. We all have some stuffy customers that are selfish and rude but I'll still take their money all day long 💰

I always look on the flipside too....the good customers far outweigh any of the selfish ones...

Same when I lose money(for whatever reason). I think of all the times I've saved money or got a bargain and I find it evens itself out over the years.
Title: Re: What would you do.
Post by: KS Cleaning on July 04, 2025, 03:03:17 pm
Irrespective if it was a £10 job or a £100 job that would be an instant dump. Disrespectful twat!
Title: Re: What would you do.
Post by: AuRavelling79 on July 04, 2025, 03:42:49 pm
What’s the job worth?

No money cant buy me ,mate especially at 64 years old,unless she’s young blonde slim 36 dd and loaded then I  may give her a chance and see how she performs using my a pole

We are cleaning to make money. Running a business. If the job is well paid there is absolutely no sense in sacking it off....

No need to take it so personally. We all have some stuffy customers that are selfish and rude but I'll still take their money all day long 💰

I always look on the flipside too....the good customers far outweigh any of the selfish ones...

Same when I lose money(for whatever reason). I think of all the times I've saved money or got a bargain and I find it evens itself out over the years.

I'm not self employed just for money. I'm self employed so I can choose (grammar  ;D) for whom I work.

In the old days I would have flounced (remember that anyone?  ;D) out of there on the spot.

Now I'm mellower I would wait until I got paid and simply not returned.

If he asked me where I was I would explain that I only work for customers that can afford to provide a drink of water.
Title: Re: What would you do.
Post by: Stoots on July 04, 2025, 04:43:03 pm
I cant believe anyone would refuse to give you a drink of water especially in the heat.

I would have put my gear away and gone, probbaly called him a nasty name as well....

I wont tolerate rudeness, theres no need for it, i once turned up a job and got a gob full of a customer because i had parked behind his car, if he had been nice about it i would have apologised and moved....slung my gear back in van,  get f%cked and on my way  :D
Title: Re: What would you do.
Post by: The Jester of Wibbly on July 04, 2025, 04:53:48 pm
Some great replies chaps.

I've decided to drop him.  I won't even bother to let him know.   So if he gets in touch to see where I am, I will just reply with 'NO' 🤣🤣

It really got my back up.  Hottest day of the year so far.    Funny thing was I was listening to the radio while working as the DJ even made a point about offering people working outside a drink.    They were talking about a story where trades person had taken ill on the job from heat exhaustion.

I will always walk away from anyone that has been excessively rude to me. 
Title: Re: What would you do.
Post by: Slacky on July 04, 2025, 05:31:05 pm
If you reply with just ‘NO’ he’ll simply think you’re a prick and have no idea he himself was the prick.
Title: Re: What would you do.
Post by: Bungle on July 04, 2025, 05:43:06 pm
I'd keep it and go down the slither of bamboo route, because he's a cnut.
Title: Re: What would you do.
Post by: Scottish Cleaning Service on July 04, 2025, 07:35:17 pm
If he contacts you then say you are suffering from dehydration.
Title: Re: What would you do.
Post by: EandM on July 04, 2025, 07:44:46 pm
Some great replies chaps.

I've decided to drop him.  I won't even bother to let him know.   So if he gets in touch to see where I am, I will just reply with 'NO' 🤣🤣

It really got my back up.  Hottest day of the year so far.    Funny thing was I was listening to the radio while working as the DJ even made a point about offering people working outside a drink.    They were talking about a story where trades person had taken ill on the job from heat exhaustion.

I will always walk away from anyone that has been excessively rude to me.

I'd have done the same.
If they're that sort of person, I don't want anything to do with them,

Last job of today was a great customer with an old Ferrari and he bought me a cup of tea and we talked cars.
Title: Re: What would you do.
Post by: Slacky on July 04, 2025, 08:34:21 pm
Some great replies chaps.

I've decided to drop him.  I won't even bother to let him know.   So if he gets in touch to see where I am, I will just reply with 'NO' 🤣🤣

It really got my back up.  Hottest day of the year so far.    Funny thing was I was listening to the radio while working as the DJ even made a point about offering people working outside a drink.    They were talking about a story where trades person had taken ill on the job from heat exhaustion.

I will always walk away from anyone that has been excessively rude to me.

I'd have done the same.
If they're that sort of person, I don't want anything to do with them,

Last job of today was a great customer with an old Ferrari and he bought me a cup of tea and we talked cars.

Customer two days, I was doing inside windows. He had Top Gear on the telly. We sat and watched it with a cuppa. It was Sabine the German blonde lady featured.

👍👍
Title: Re: What would you do.
Post by: tonyoliver on July 05, 2025, 08:07:34 am
Get paid
Then dump 
Always the middle class snobs and jump ups
Well rounded and educated really wealthy people never treat you like that 
Coffee and a chat with a Saudi prince on London job and a sweet old lady in a council flat  two ends of the  social scale both were equally decent to me
I could fill a small book with remembrances  of times I have been abused and treated like nothing  and put up with it because we needed the money
Over the years I have put up with so much poop from snotty rude arrogant customers who think they can talk to you as they please
It chips away at your self esteem and self worth
Just to get a few pounds in the bank 
Dump replace and you’ll feel better
If you suck it up every visit will remind you of that time  even years later it’ll chip away at you 
if you must do the job do as the millennials do  it’s called quiet quitting
run the job down till you replace it with decent clients who treat you with decency and respect



Title: Re: What would you do.
Post by: james peters on July 05, 2025, 08:30:51 am
I would dump.. with no explanation
I hate rude people
but i would have looked for an outside tap also
Title: Re: What would you do.
Post by: dazmond on July 05, 2025, 09:14:21 am
Get paid
Then dump 
Always the middle class snobs and jump ups
Well rounded and educated really wealthy people never treat you like that 
Coffee and a chat with a Saudi prince on London job and a sweet old lady in a council flat  two ends of the  social scale both were equally decent to me
I could fill a small book with remembrances  of times I have been abused and treated like nothing  and put up with it because we needed the money
Over the years I have put up with so much poop from snotty rude arrogant customers who think they can talk to you as they please
It chips away at your self esteem and self worth
Just to get a few pounds in the bank 
Dump replace and you’ll feel better
If you suck it up every visit will remind you of that time  even years later it’ll chip away at you 
if you must do the job do as the millennials do  it’s called quiet quitting
run the job down till you replace it with decent clients who treat you with decency and respect

As you say most customers are decent. I can't imagine someone refusing to get you a drink of water if your thirsty....

It absolutely beggars belief.....

On the other hand he might secretly think he's paying too much for the window cleaning and then the OP has the cheek to ask for a drink....who knows?
Title: Re: What would you do.
Post by: Jay Le Huray on July 06, 2025, 01:58:31 pm
About 20 years ago I used to clean for a wealthy women, she owned 2 flats and a her cottage that she lived in and I used to clean all 3 on the same day.

The flats were £40 and cottage was £25 every 8 weeks anyway I digress , one day I had done the 2 flats and then drove about 2 miles to do her cottage in a very posh area of Winchester.

As I was doing the cottage she approached and asked if I could clean out her gutters, I said that I was too busy that day but I could fit it in time in next time I visit in 8 weeks time and the  cost would be an extra £80.

She looked at me in total shock and replied ...."£80 ?   you're only a window cleaner"
To which I replied ..... what did you say?   I'm only a window cleaner ? then you best find another only window cleaner to clean your gutters and your windows including the flats no one talks to me in that in that manner trying to belittle me"

Needless to say I dumped her on the spot, and yes it may have cost me £65 every 2 months but my pride was more important to me.

Title: Re: What would you do.
Post by: Slacky on July 06, 2025, 09:28:36 pm
What part of Winchester was that in Jay?

I used to do a few bits in Winchester and outlying villages, used to do Avington Park,  they were loaded and lovely with it.

Was it Martyr Worthy manor? I used to do there too, they had a few 'outhouses' in the grounds as well that'd get done.
Title: Re: What would you do.
Post by: Jay Le Huray on July 07, 2025, 07:40:09 am
What part of Winchester was that in Jay?

I used to do a few bits in Winchester and outlying villages, used to do Avington Park,  they were loaded and lovely with it.

Was it Martyr Worthy manor? I used to do there too, they had a few 'outhouses' in the grounds as well that'd get done.

the flats were in the city centre and the cottage was on the outskirts