Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Scottish Cleaning Service on April 28, 2025, 11:00:22 am

Title: Failed Glass Units
Post by: Scottish Cleaning Service on April 28, 2025, 11:00:22 am

Had a cancel this morning from an old woman who said I was causing her glass units to let water in. Then she told me she had to replace one a few years ago because it was condensing. The windows are 40 years old and the units are guaranteed for 15 years if you are lucky. Only took her on a few months ago and now I'm to blame. Difficult to educate a customer who has had a Trad guy for decades, I told her she would be better getting someone who uses a squeegee.

Title: Re: Failed Glass Units
Post by: The Jester of Wibbly on April 28, 2025, 05:41:24 pm

I would explain they are probably not weatherproof either then 🤣

Title: Re: Failed Glass Units
Post by: windowswashed on April 28, 2025, 06:40:22 pm

Bet they were South facing windows

Title: Re: Failed Glass Units
Post by: SB Cleaning on April 28, 2025, 06:53:10 pm

I've had a couple of cancellations for the same thing,  both old codgers.