Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: paulswindows on April 20, 2025, 09:09:37 am
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Happy Easter everyone,
Sorry to ask during the holidays but I would appreciate any help I can get with this.
George worked fine until all of a sudden it started refusing to let me access any jobs with the message “I/O error on mtd file”
I tried shutting down everything and rebooting but that didn’t work.
Tried updating the drivers but still no joy.
So I downloaded George Data Fix from the archived site which one of the members here has very kindly provided the links for.
It worked - up to a point. It’s letting me access everything again but when I try to update I’m often getting this message “key violation due to duplicate record” and when that happens it doesn’t update correctly
Paul
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I would just uninstall George and then reinstall George. I would then run one of your backup files to the new install. But I would advise using an backup file from a few days ago just in case there is corruption issue with the latest one.
Just run another data fix too to be sure
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I have installed the free version of George through the link onto another PC and run a backup into it but had the same problem as before.
Don’t know the free / not free version would make any difference as my original version of George is not the free one. However I can’t uninstall that without a way of getting it back
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It's not the free version once you've uploaded your backup file. Once backup is restored is you're registered George.
Make sure you use an older back up file.
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I have installed the free version of George through the link onto another PC and run a backup into it but had the same problem as before.
Don’t know the free / not free version would make any difference as my original version of George is not the free one. However I can’t uninstall that without a way of getting it back
If you go into the C drive on your computer, there will be a folder named George. Open that and hopefully you will find copies of the backups you have done previously. (Hopefully you have done backups.)
I have a folder named "backup" but I also have other backup files. They have 2 letters, then 2 numbers, then 1 letter followed by .GEO
Try to use these backups from before the system failed.
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I have installed the free version of George through the link onto another PC and run a backup into it but had the same problem as before.
Don’t know the free / not free version would make any difference as my original version of George is not the free one. However I can’t uninstall that without a way of getting it back
How did you get on after our help we gave you?
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Why do we even bother? 🤣.
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Why do we even bother? 🤣.
Don't get disheartened. It helps the rest of us.
So a big thank you to everyone who replies!
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Why do we even bother? 🤣.
Is there a double like button?
Funniest comment I ever seen on this forum lol.
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Why do we even bother? 🤣.
Don't get disheartened. It helps the rest of us.
So a big thank you to everyone who replies!
Yea it would help to get closure to help anyone else with a similar issue if he bothered to let us know how it got resolved. Not really about the thanks tbf.
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Why do we even bother? 🤣.
Don't get disheartened. It helps the rest of us.
So a big thank you to everyone who replies!
Yea it would help to get closure to help anyone else with a similar issue if he bothered to let us know how it got resolved. Not really about the thanks tbf.
My guess is he's sorted or else he'd be back asking questions.
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What it does for those of us still using George is to make sure our regular backups are also backed up to a cloud based storage facility.
I use One Drive.
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I back up to USB stick and once a week send a email with back info to myself as a double measure.
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Sorry for not reply earlier, I’ve had so much on in last couple of weeks and not just window cleaning.
As advised I did a data restore from a back up I had on a usb stick. Unfortunately the last back up that was usable was over a month ago so I had to manually imput quite a lot of data again.
Luckily i could still access that data from the corrupted back up.
Everything is back to normal and working fine now. Also a lesson has been learned - I make sure I back up every day now and on to 2 usbs incase anything hapoens to one of them.
Totally appreciate all the advice given on here,
Big thanks to all who replied
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What it does for those of us still using George is to make sure our regular backups are also backed up to a cloud based storage facility.
I use One Drive.
I do the same. I set mine to auto backup to onedrive.