Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: dave the rave on January 29, 2025, 05:05:11 pm
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I have a nation management who are up-to 4 months behind with payment for 4 jobs for window cleaning .
The excuse being they are waiting for the service charge to be paid and they are only a 3rd party that’s handles the finances and don’t hold Money to pay for services . I think this is rubbish and starting to think I might have to go to the small claims court . Has anyone advice on how to proceed moving forward ?
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You can’t go straight to the court anymore You have to go to mediation first pita and time consuming unless it’s a lot of money it’s not worth the hassle , and even if you do go to court doesn’t mean you will get your money we have 2 companies that we have ccj against and have never been paid and I doubt we ever will , best course would be to stop doing work for them until they pay the arrears then don’t do more than one clean without payment
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That's the reason I refuse to take any work on through middle men. Too much hassle.
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I do 2 cleans max and then leave a card telling them the balance but don't clean. If they don't pay then I dump them or post another card if they were good payers. Looking at reducing my round so happy to lose some customers now but it's the only time customers have wanted extra clean due to the storm. Remember not much loyalty in window cleaning so try not to let a debt build up because it gets harder to collect.
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I have a nation management who are up-to 4 months behind with payment for 4 jobs for window cleaning .
The excuse being they are waiting for the service charge to be paid and they are only a 3rd party that’s handles the finances and don’t hold Money to pay for services . I think this is rubbish and starting to think I might have to go to the small claims court . Has anyone advice on how to proceed moving forward ?
When u say 'nation management', would this be the same as a property maintenance company or block management / estate agents?
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I have a nation management who are up-to 4 months behind with payment for 4 jobs for window cleaning .
The excuse being they are waiting for the service charge to be paid and they are only a 3rd party that’s handles the finances and don’t hold Money to pay for services . I think this is rubbish and starting to think I might have to go to the small claims court . Has anyone advice on how to proceed moving forward ?
When u say 'nation management', would this be the same as a property maintenance company or block management / estate agents?
I bet that when they signed Dave the Rave up to clean the windows, they didn't tell him about their payment situation.
If they employed him to do a job, then they are responsible for payment.
When you take on any business account you need to know exactly what their payment terms are, preferably in writing.
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I have a nation management who are up-to 4 months behind with payment for 4 jobs for window cleaning .
The excuse being they are waiting for the service charge to be paid and they are only a 3rd party that’s handles the finances and don’t hold Money to pay for services . I think this is rubbish and starting to think I might have to go to the small claims court . Has anyone advice on how to proceed moving forward ?
When u say 'nation management', would this be the same as a property maintenance company or block management / estate agents?
I bet that when they signed Dave the Rave up to clean the windows, they didn't tell him about their payment situation.
If they employed him to do a job, then they are responsible for payment.
When you take on any business account you need to know exactly what their payment terms are, preferably in writing.
Most business accounts I have pay quickly or at least within 30 days. Including some household names.
I have a couple of business accounts where I told them 'humourously' I wasn't going to wait 60 plus days for payment and asked what they could do as I was very poor and had a daughter to help put through university.
One rather senior Financial Director responded and emailed me and his accounts team saying 'this account must be paid within 15 days of receipt as the owner needs to send his kids to school with shoes on'.
A bit of honey with the vinegar often helps! ;D