Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Bungle on January 15, 2025, 06:06:56 pm
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(https://www.dropbox.com/scl/fi/2ulwcgqczu2b84yzd7yya/Photo-15-01-2025-17-58-10.jpg?rlkey=slszjpqodyw7yzo23rmpmn7ir&st=36jsfucs&raw=1)
7 months later.....
(https://www.dropbox.com/scl/fi/tkbkosyoqsu0rwbcy4a55/Photo-15-01-2025-17-56-16-1.jpg?rlkey=z0odythxdf9r8h1q6btatfhhk&st=jbjefqf2&raw=1)
Errr, let me have a think about that. No ;D
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block..... :o
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block..... :o
No don't!
I want to read the exchanges. ;D
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block..... :o
No don't!
I want to read the exchanges. ;D
Dunno whether to tell her I'll take her back but not bother to turn up 😂
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I'd be right back.
She'll not mess you about again.
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I'd be right back.
She'll not mess you about again.
I wouldn't be going back not a chance, cheeky cow ;D
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Sorry I've managed to replace you with a more reliable customer, which I prefer.
I'll message you if they dump me for a trad rat though.
Regards zippy
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I had a similar situation a few years ago. I took her back on as she was really humble and she's been a model customer ever since! She gets me a top quality hamper every xmas, pays on the dot and we've actually become quite good friends now.👍
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I had a similar situation a few years ago. I took her back on as she was really humble and she's been a model customer ever since! She gets me a top quality hamper every xmas, pays on the dot and we've actually become quite good friends now.👍
Friends?! Don’t kid yourself🤣
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I had a similar situation a few years ago. I took her back on as she was really humble and she's been a model customer ever since! She gets me a top quality hamper every xmas, pays on the dot and we've actually become quite good friends now.👍
I've had this before too(12 years ago). We also became good friends once I took her back on......
...she's now my wife!!🤣🤣👍
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(https://www.dropbox.com/scl/fi/2ulwcgqczu2b84yzd7yya/Photo-15-01-2025-17-58-10.jpg?rlkey=slszjpqodyw7yzo23rmpmn7ir&st=36jsfucs&raw=1)
7 months later.....
(https://www.dropbox.com/scl/fi/tkbkosyoqsu0rwbcy4a55/Photo-15-01-2025-17-56-16-1.jpg?rlkey=z0odythxdf9r8h1q6btatfhhk&st=jbjefqf2&raw=1)
Errr, let me have a think about that. No ;D
If the job suits your round I'd take her back on too.....trust me she won't mess you about again. She'll become a loyal customer....
Just make sure your doing a good job. No scrimping on rinsing,etc esp on days like today with the low sun in the sky.
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She prefers trad, let her find a trad cleaner.
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I had a similar situation a few years ago. I took her back on as she was really humble and she's been a model customer ever since! She gets me a top quality hamper every xmas, pays on the dot and we've actually become quite good friends now.👍
Friends?! Don’t kid yourself🤣
Yep, 10 years down the line now. Her husband died and she often tells me that our chats really help her and how much she appreciates me! I have to stress though, she was very humble when she asked me if I would consider coming back and freely acknowledged that she had made a terrible decision taking someone else on. It was this attitude and approach that led me to take the decision to go back.
I once had a customer who was quite rude and abrupt with me, out of character for her too. I almost fired back and was on the verge of telling her where to go in no uncertain terms! However, I bit my lip and moved on. I later found out that her brother had just died of cancer at the same time she had just been diagnosed with it AND to top this off, her husband had run off with another woman! I'm so glad I bit my lip that day. She has actually confided in me numerous times since and again, is now a long term excellent customer.
Now, I'm not saying this is the case for the OP, but rather sometimes, it's beneficial not to act hastily or let pride cloud your better judgement.😉
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Everybody is loyal until they're not.
In my extensive and wide ranging experience, returning cancelled customers are the best customers.
All your customers have the potential to bugger off if someone cheaper comes along. The ones that have already made that mistake once, tend to have learned their lesson.
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Sod that. Once bitten & all that. Cross me & we’re done.
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Cross me ;D ;D
She's got a new window cleaner not killed your homie.
Lol
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Generally I would say no and probably be a little nose-tweaky about it. However if they were contrite and apologetic I would consider it.
The deal-breaker for me would be pre-notifying. ;D
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Generally I would say no and probably be a little nose-tweaky about it. However if they were contrite and apologetic I would consider it.
The deal-breaker for me would be pre-notifying. ;D
Balance is the key, there is rarely a black or white answer to any thing, Given the evidence I would be 60/40 towards refusing her thats not to say I would?
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I had a similar situation a few years ago. I took her back on as she was really humble and she's been a model customer ever since! She gets me a top quality hamper every xmas, pays on the dot and we've actually become quite good friends now.👍
I've had this before too(12 years ago). We also became good friends once I took her back on......
...she's now my wife!!🤣🤣👍
So your wife has previous of dumping you then? Best not p her off or you'll be out on your ear Dazmondo 😂
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I had a similar situation a few years ago. I took her back on as she was really humble and she's been a model customer ever since! She gets me a top quality hamper every xmas, pays on the dot and we've actually become quite good friends now.👍
I've had this before too(12 years ago). We also became good friends once I took her back on......
...she's now my wife!!🤣🤣👍
Congratulations Daz, when did you get married?
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I had a similar situation a few years ago. I took her back on as she was really humble and she's been a model customer ever since! She gets me a top quality hamper every xmas, pays on the dot and we've actually become quite good friends now.👍
I've had this before too(12 years ago). We also became good friends once I took her back on......
...she's now my wife!!🤣🤣👍
So your wife has previous of dumping you then? Best not p her off or you'll be out on your ear Dazmondo 😂
I was joking!😆👍
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There are times when I’d take a custard back and the reason has nothing to do with being professional. :-*
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Update. She texted me this morning asking if I'm going to take her back on. I said yes. Reason being is she's between 2 other houses I clean so it's handy. Any more funny business and it's gonna be a slither of you know what in the door lock 😂
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I have found its a great time to put the price up.
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Update. She texted me this morning asking if I'm going to take her back on. I said yes. Reason being is she's between 2 other houses I clean so it's handy. Any more funny business and it's gonna be a slither of you know what in the door lock 😂
Wait til a trad man comes along, you’ll be out on your erse again😜
Hope you’re charging her double for the first clean, they’ve not been cleaned for over 7 months!