Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: SB Cleaning on August 06, 2024, 05:52:47 pm
-
I have had 8 "Sorry we're on holiday the gates locked" this week :D
Roll on when the kids go back to school, always the same in the 6 weeks holiday!
-
Morning traffic is great though whilst they are off.
-
Morning traffic is great though whilst they are off.
That's a fair point.
-
Don’t take on work with access issues unless you have a key or code that will prevent this situation or just do fronts only at a higher price
-
Don’t take on work with access issues unless you have a key or code that will prevent this situation or just do fronts only at a higher price
They are all good as gold usually , I have just been unlucky this week.
-
Two obviously away today, gates locked. They got a text last night and didn't bother to text back. Did fronts only with a % rise. I know some charge full price but I don't think it's the way to go.
-
I just use ladder and go over them. I do this for a customer and she is very happy because she has an autistic child and slip bolt has a padlock on it. I have got to use ladder to clean the upstairs door anyway. Not many cleaners would go to the bother so a bit of loyalty here. We did it in the fire service, split a hatch ladder, one at front and one over on back and over you go. Adds a few minutes but its a good clean and worth my while.
-
A lot of customers don’t want you climbing over & I’m getting too old to be climbing over gates, with or without a ladder.
-
Same here if its locked then no climbing over - many customers we have specify that
anyway I think Micky you'd be happy picking up turds if you thought it would bring you loyalty ;D
-
I have had 8 "Sorry we're on holiday the gates locked" this week :D
Roll on when the kids go back to school, always the same in the 6 weeks holiday!
I just split my ladders and put them either side of the gate...
I had one last night but it's an 8 weekly (and I'm off to Lanzarote on the 31st for 2 weeks) so that means if I skip the job then the windows will not have been cleaned for 18 weeks by the time i get round again.sod that!👍😂
It's worth spending another 5 mins using the ladders than skipping (esp on the larger longer frequency jobs)
-
Same here if its locked then no climbing over - many customers we have specify that
anyway I think Micky you'd be happy picking up turds if you thought it would bring you loyalty ;D
I take a photo of my ladders either side of the gate to those customers who are precious about their gates...👍😄
-
A lot of customers don’t want you climbing over & I’m getting too old to be climbing over gates, with or without a ladder.
This is the only time I use my ladders these days.it takes an extra 5 mins which is well worth it if it's a larger longer frequency job....
On regular 4 weekly cheaper jobs I agree I usually just clean fronts or skip altogether
-
I can’t be arsed to even get my ladders off these days. I’d rather ditch the job.
-
I can’t be arsed to even get my ladders off these days. I’d rather ditch the job.
This is my way of thinking for the persistent customers who don't leave the gate open, i can't be bothered climbing gates.
-
I have had 8 "Sorry we're on holiday the gates locked" this week :D
Roll on when the kids go back to school, always the same in the 6 weeks holiday!
I just split my ladders and put them either side of the gate...
I had one last night but it's an 8 weekly (and I'm off to Lanzarote on the 31st for 2 weeks) so that means if I skip the job then the windows will not have been cleaned for 18 weeks by the time i get round again.sod that!👍😂
It's worth spending another 5 mins using the ladders than skipping (esp on the larger longer frequency jobs)
Well b^gger me. Dazmond let it slip he's off on holiday ;D
-
Worse time of year all windows open and kids everywhere.
Gates don't bother me got too much to do to worry about skips
-
Two obviously away today, gates locked. They got a text last night and didn't bother to text back. Did fronts only with a % rise. I know some charge full price but I don't think it's the way to go.
Boils my pi$$ when they can't even be bothered to let us know.
-
If the gate is locked then it's fronts only (priced accordingly)
as for climbing over gates....... at my age no way am I gonna do that.
-
I have had 8 "Sorry we're on holiday the gates locked" this week :D
Roll on when the kids go back to school, always the same in the 6 weeks holiday!
I just split my ladders and put them either side of the gate...
I had one last night but it's an 8 weekly (and I'm off to Lanzarote on the 31st for 2 weeks) so that means if I skip the job then the windows will not have been cleaned for 18 weeks by the time i get round again.sod that!👍😂
It's worth spending another 5 mins using the ladders than skipping (esp on the larger longer frequency jobs)
What a faff! So you won’t use a ladder to climb onto a flat roof, but you use one to clamber over gates ??? Makes no sense!
I look forward to your post in the near future where you say you don’t climb over gates and anyone who does is a mug🤣
-
Dazmond’s got stronger bones than anyone else! I’m surprised he doesn’t just dive over head first!
-
I have had 8 "Sorry we're on holiday the gates locked" this week :D
Roll on when the kids go back to school, always the same in the 6 weeks holiday!
I just split my ladders and put them either side of the gate...
What a faff! So you won’t use a ladder to climb onto a flat roof, but you use one to clamber over gates ??? Makes no sense!
Probably more potential to do damage to the customers property or yourself too🤣
-
I have had 8 "Sorry we're on holiday the gates locked" this week :D
Roll on when the kids go back to school, always the same in the 6 weeks holiday!
I just split my ladders and put them either side of the gate...
I had one last night but it's an 8 weekly (and I'm off to Lanzarote on the 31st for 2 weeks) so that means if I skip the job then the windows will not have been cleaned for 18 weeks by the time i get round again.sod that!👍😂
It's worth spending another 5 mins using the ladders than skipping (esp on the larger longer frequency jobs)
What a faff! So you won’t use a ladder to climb onto a flat roof, but you use one to clamber over gates ??? Makes no sense!
I look forward to your post in the near future where you say you don’t climb over gates and anyone who does is a mug🤣
No flat roofs as I can reach windows from the ground with my pole...
Splitting ladders is easy,far safer than climbing on flat roofs...
It's only the very occasional job...
Today's was a £30 8 weekly job.i sent him a pic of my ladders either side of his gate and he paid me online from Greece....😄👍
-
(http://www.cleanitup.co.uk/smf/1723054315_Screenshot_20240807_191115_Photos.jpg)
Job took 30 mins instead of 25....🤣
-
I also have a 3 step ladder for unbolting the odd gate but this one was padlocked top and bottom.
I've removed fence panels before now on some jobs...I hate doing half a job esp on an 8 weekly!👍
-
I have had 8 "Sorry we're on holiday the gates locked" this week :D
Roll on when the kids go back to school, always the same in the 6 weeks holiday!
I just split my ladders and put them either side of the gate...
What a faff! So you won’t use a ladder to climb onto a flat roof, but you use one to clamber over gates ??? Makes no sense!
Probably more potential to do damage to the customers property or yourself too🤣
Never have in 31 years!👍🤣
-
I have had 8 "Sorry we're on holiday the gates locked" this week :D
Roll on when the kids go back to school, always the same in the 6 weeks holiday!
I just split my ladders and put them either side of the gate...
I had one last night but it's an 8 weekly (and I'm off to Lanzarote on the 31st for 2 weeks) so that means if I skip the job then the windows will not have been cleaned for 18 weeks by the time i get round again.sod that!👍😂
It's worth spending another 5 mins using the ladders than skipping (esp on the larger longer frequency jobs)
Well b^gger me. Dazmond let it slip he's off on holiday ;D
We all deserve a few holidays abroad every year!😄👍
-
Dazmond’s got stronger bones than anyone else! I’m surprised he doesn’t just dive over head first!
🤣🤣🤣🤣💪💪💪💪
-
Worse time of year all windows open and kids everywhere.
Gates don't bother me got too much to do to worry about skips
Don't worry it'll soon be winter Adam!....cold mornings and hose like wire if your a cold water cleaner....🤣👍
-
When a gates bolted top and bottom I use the steps to lean over to unlock the top bolt, to open bottom bolt I stand on steps and lasso bottom bolt with pole hose to get in the right position so I can then knock bolt across with bottom of pole
Bit of a pain but saves doing a front only
-
anyway I think Micky you'd be happy picking up turds if you thought it would bring you loyalty
That's why I'm called the reliable window cleaner. No gate to tall for me to get over but I'm a young 58 year old. I think I have 2 that I regularly go over and always a care home for adults with learning difficulties. They are happy with this arrangement since the gate got left open.
-
(http://www.cleanitup.co.uk/smf/1723054315_Screenshot_20240807_191115_Photos.jpg)
Job took 30 mins instead of 25....🤣
Would have taken a lot longer if the ladder on the other side of the gate slipped along the gutter.
It’s not for me at any price or payment.
-
Simply not worth it.
Personal experience tells me this.
-
Dazmond, it would of been easier just to jump that one with a A - frame :D
-
Avoid picking up or keeping work with locked side gates
-
Never ceases to amaze me why people take on this type of work , more trouble than it’s worth
-
When a gates bolted top and bottom I use the steps to lean over to unlock the top bolt, to open bottom bolt I stand on steps and lasso bottom bolt with pole hose to get in the right position so I can then knock bolt across with bottom of pole
Bit of a pain but saves doing a front only
That's what I do too.....
If we took notice of some of the window cleaners on here we wouldn't have any work!👍
Most people have bolts on their side gates at the very least.theyd be foolish not too
-
Never ceases to amaze me why people take on this type of work , more trouble than it’s worth
I might have to take my ladders off once a month( if that )but if their away and it's an 8 weekly job I want to clean the whole job (not 16 or 18 weeks between cleans)....
-
Avoid picking up or keeping work with locked side gates
Unfortunately most of us live in the real world.locked gates is an occasional thing we have to deal with.most people have locked gates these days.
-
The real world? Where people pay £300 a month rent!🤣🤣🤣🤣
-
Never ceases to amaze me why people take on this type of work , more trouble than it’s worth
I might have to take my ladders off once a month( if that )but if their away and it's an 8 weekly job I want to clean the whole job (not 16 or 18 weeks between cleans)....
But surely if it’s in amongst 4 weekly work you would just do it next time you’re there, so 12 weeks, not 16 or 18.
-
When a gates bolted top and bottom I use the steps to lean over to unlock the top bolt, to open bottom bolt I stand on steps and lasso bottom bolt with pole hose to get in the right position so I can then knock bolt across with bottom of pole
Bit of a pain but saves doing a front only
That's what I do too.....
If we took notice of some of the window cleaners on here we wouldn't have any work!👍
Most people have bolts on their side gates at the very least.theyd be foolish not too
Any customer who bolts their gate at the bottom (not many) get a text the night before I’m due, asking them to unbolt their gate……A bit easier than taking ladders off to clamber over gates.
-
And if you schedule the texts alongside templates with round software such as aworka, it eases the pain.
-
I've got one where I unbolt from top and lie down and I can unbolt from bottom because there is 3" gap. I look a bit bizarre but only takes a minute and when I leave I bolt the top only. 😉
-
I've got one where I unbolt from top and lie down and I can unbolt from bottom because there is 3" gap. I look a bit bizarre but only takes a minute and when I leave I bolt the top only. 😉
im sure that's your normal demeanour ;D
-
With all your restrictions Daz you have your tongue firmly in your cheek with your posts commenting on others ! ;D
Just to clarify - locked = padlock - key locked or number locked and no key or code
bolted with draw bolts we have a broom handle with a hook on the end to draw the bolt - after clean slide it back again
-
Same here if its locked then no climbing over - many customers we have specify that
anyway I think Micky you'd be happy picking up turds if you thought it would bring you loyalty ;D
I take a photo of my ladders either side of the gate to those customers who are precious about their gates...👍😄
We do that. We once had a customer challenge us for not cleaning the backs as his gate was locked. He paid half of the clean cost and we parted ways.
-
I just hop over.
Do it maybe one or two times a week when there’s a locked gate at the bottom/padlocked.
I never tell customers in advance when I’m due.
Always worked fine for me with no complaints. There are a very small handful of customers who want a text for locked gates, but hardly many.
They’ll come a time where I can’t be bothered to hop over, but until then 👍🏼
-
Never ceases to amaze me why people take on this type of work , more trouble than it’s worth
I might have to take my ladders off once a month( if that )but if their away and it's an 8 weekly job I want to clean the whole job (not 16 or 18 weeks between cleans)....
But surely if it’s in amongst 4 weekly work you would just do it next time you’re there, so 12 weeks, not 16 or 18.
It's not among my 4 weekly jobs(8 weekly only area)
-
I just hop over.
Do it maybe one or two times a week when there’s a locked gate at the bottom/padlocked.
I never tell customers in advance when I’m due.
Always worked fine for me with no complaints. There are a very small handful of customers who want a text for locked gates, but hardly many.
They’ll come a time where I can’t be bothered to hop over, but until then 👍🏼
Same....I do text some customers but it's usually only a handful...sometimes it's not for access.its a courtesy text esp if they live in a large stand alone property
-
I text all my customers for access.
If I turn up and the gates are locked, I do the fronts only and charge half price. I send this text message...
"Hi Paul, unfortunately your side gate was locked, but I managed to clean the fronts and just charged half price. Regards Peter"
Never had a single problem in 14 years.
-
I text all my customers for access.
If I turn up and the gates are locked, I do the fronts only and charge half price. I send this text message...
"Hi Paul, unfortunately your side gate was locked, but I managed to clean the fronts and just charged half price. Regards Peter"
Never had a single problem in 14 years.
But you are loosing money getting half the price of the job it might not be many but still a reduction especially if employing
-
I text all my customers for access.
If I turn up and the gates are locked, I do the fronts only and charge half price. I send this text message...
"Hi Paul, unfortunately your side gate was locked, but I managed to clean the fronts and just charged half price. Regards Peter"
Never had a single problem in 14 years.
But you are loosing money getting half the price of the job it might not be many but still a reduction especially if employing
It's swings and roundabouts though...I have some front only customers on my cheaper estate work but they will have their backs cleaned if their in and open up their garage so I don't lose out generally.I also take on the odd fascia and conny roof clean for existing customers....
You just can't lose in this game!
-
Avoid picking up or keeping work with locked side gates
Unfortunately most of us live in the real world.locked gates is an occasional thing we have to deal with.most people have locked gates these days.
Most people where I live certainly don't have locked gates
Maybe 5% do
-
I text all my customers for access.
If I turn up and the gates are locked, I do the fronts only and charge half price. I send this text message...
"Hi Paul, unfortunately your side gate was locked, but I managed to clean the fronts and just charged half price. Regards Peter"
Never had a single problem in 14 years.
But you are loosing money getting half the price of the job it might not be many but still a reduction especially if employing
It's swings and roundabouts though...I have some front only customers on my cheaper estate work but they will have their backs cleaned if their in and open up their garage so I don't lose out generally.I also take on the odd fascia and conny roof clean for existing customers....
You just can't lose in this game!
That’s even worse imo. I have my day planned & don’t like things sprung on me. Not going through garages either. Catching the hose on bikes etc & pulling them over. It’s like an assault course. I don't want any fascias & gutter sprung on me either thanks all the same. Sod that. You crack on Dazmond.
-
I text all my customers for access.
If I turn up and the gates are locked, I do the fronts only and charge half price. I send this text message...
"Hi Paul, unfortunately your side gate was locked, but I managed to clean the fronts and just charged half price. Regards Peter"
Never had a single problem in 14 years.
But you are loosing money getting half the price of the job it might not be many but still a reduction especially if employing
And when you go back again the backs are filthy and adds more work.
-
I text all my customers for access.
If I turn up and the gates are locked, I do the fronts only and charge half price. I send this text message...
"Hi Paul, unfortunately your side gate was locked, but I managed to clean the fronts and just charged half price. Regards Peter"
Never had a single problem in 14 years.
But you are loosing money getting half the price of the job it might not be many but still a reduction especially if employing
It's swings and roundabouts though...I have some front only customers on my cheaper estate work but they will have their backs cleaned if their in and open up their garage so I don't lose out generally.I also take on the odd fascia and conny roof clean for existing customers....
You just can't lose in this game!
That’s even worse imo. I have my day planned & don’t like things sprung on me. Not going through garages either. Catching the hose on bikes etc & pulling them over. It’s like an assault course. I don't want any fascias & gutter sprung on me either thanks all the same. Sod that. You crack on Dazmond.
I book any add ons jobs in next time I'm round.not there and then.the odd extra back windows is no problem for me.it makes up for the ones who are away
(and it's impossible to clean the backs) or having building work done so need skipping altogether...
It works for me...👍