Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: tonyoliver on June 01, 2024, 01:48:23 pm
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Had three in the last two weeks at separate jobs miles away from each other
they pitch up at long standing jobs and ask for my money saying he was sick / died/given up
could he have three months money in advance and getting angry when they refused
the customer then calling me at all hours to ask if was ok /dead or given up and lastly how dare I send someone round to collect my money in that state then cancelled me !!
has anyone else had this it happens every ressesion along with a spate of newbies and chancers
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it's not happened to me as yet, but I have to say that's an awful thing to to people
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Yes, but many years ago and the customers also getting angry with me even after I'd told them that these chancers had zero to do with me. Didn't lose any customers though as I recall, but a couple of the tricksters took my money before the customers caught on. Also had a couple of attempts to take my customers over this way as well.
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In the early days I fell off a ladder - another local windy was going around to my customers saying I wouldn’t be back
Thankfully lost just one customer to this underhand activity
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No but I've had it the other way when the next door neighbour has come out and tried to pay me thinking I clean theirs.
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This is the reason I like forming a bond with my customers. Always leaving a payment card is handy because there's always the monthly connection. Go Cashless has probably solved this issue happening in the future also.
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This is the reason I like forming a bond with my customers. Always leaving a payment card is handy because there's always the monthly connection. Go Cashless has probably solved this issue happening in the future also.
me too my customers all know me very well and would never fall for any of the above
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In the early days I fell off a ladder - another local windy was going around to my customers saying I wouldn’t be back
Thankfully lost just one customer to this underhand activity
This happened to a local windy a few years back, another established wc(toerag) found out and randomly knocked on doors whilst canvassing telling people he had taken over his round. Unfortunately he lost quite a bit of work through it. He could have helped himself out though by communicating his predicament to his custy's but didn't.
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In the early days I fell off a ladder - another local windy was going around to my customers saying I wouldn’t be back
Thankfully lost just one customer to this underhand activity
This happened to a local windy a few years back, another established wc(toerag) found out and randomly knocked on doors whilst canvassing telling people he had taken over his round. Unfortunately he lost quite a bit of work through it. He could have helped himself out though by communicating his predicament to his custy's but didn't.
Someone canvassed at a customer of mine (when it was just me) and said I'd sold my round to him. Customer phoned to tell me how upset she was that I hadn't told her. I spent a couple of evenings texting, emailing and phoning all my customers in the area to prewarn them. General feeling was "What a ratbag; I'll tell him to where to go if he tries that on me".
Though I can see someone in the pits of depression after falling off a ladder not being bothered with the hassle of calling everyone.
Vin
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Ive had a few customers who paid another guy many years ago when I used to collect....it simply wouldn't happen these days as most customers pay online,no collecting at all now.👍🙂
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As for guys going round telling customers that I've given up window cleaning I'm sure my customers would contact me first before taking on a complete stranger....👍
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The opposite is happening to me now. The other windy has thrown in his shami and I'm picking up his work. Tried to find out what happened to him as I don't want to take his customers but found out tonight he isn't coming back.