Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: dazmond on May 08, 2024, 08:20:58 am
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Had a text off one yesterday(last cleaned 3 years ago)asking how much would I charge to clean her 5 skylights as her current window cleaners can't reach them... ;D
She got rid of me when I put the price up £2 to £32 after years of service and no price rises...
I simply replied 'I'm sorry but I wouldn't take you on as a customer again'
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I'm cleaning 4 of her neighbours this morning so I'll smile and wave at her if I see her! ;D
She basically replaced me with a cheaper cleaner who charged £25 but the skylights will not have been cleaned for 3 years now as they don't have a 47ft pole!🤣
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I would have told her no problem, £200 because they have not been cleaned since I last cleaned them. Money paid into my bank account before I begin. I always offer old customers my service back but bump up the price. I'm happy to do work at a premium. Received a call from a rich guy saying he only had 12 windows. He texted his address and I saw it was a £750k house. I text back the real price and not heard from him since. I think he bumped the windy cleaner and thought he would get a newbi to do it for a tenner a month or he was selling up. Great getting customers this time of year because we are all busy so give a good price and don't need to explain anything because they need you more than we need them.
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£200 FFS haha. Joke and plss take.
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I would have told her no problem, £200 because they have not been cleaned since I last cleaned them. Money paid into my bank account before I begin. I always offer old customers my service back but bump up the price. I'm happy to do work at a premium. Received a call from a rich guy saying he only had 12 windows. He texted his address and I saw it was a £750k house. I text back the real price and not heard from him since. I think he bumped the windy cleaner and thought he would get a newbi to do it for a tenner a month or he was selling up. Great getting customers this time of year because we are all busy so give a good price and don't need to explain anything because they need you more than we need them.
How many have you lost to get the 100 you claim you have?
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200
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(http://www.cleanitup.co.uk/smf/1715186824_Screenshot_20240508_174509_Photos.jpg)
These are the skylights....no thanks!😆😎
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£32? Wow, that’s under-priced.
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(http://www.cleanitup.co.uk/smf/1715186824_Screenshot_20240508_174509_Photos.jpg)
These are the skylights....no thanks!😆😎
The trouble is that the customer has no concept of the cost of the equipment and difficulty involved cleaning those skylights.
How much? It's only 5 skylights to clean! Not more than 5 minutes to clean those.
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(http://www.cleanitup.co.uk/smf/1715186824_Screenshot_20240508_174509_Photos.jpg)
These are the skylights....no thanks!😆😎
The trouble is that the customer has no concept of the cost of the equipment and difficulty involved cleaning those skylights.
How much? It's only 5 skylights to clean! Not more than 5 minutes to clean those.
I spent years cleaning them skylights for £30 then she dumped me over a £2 price rise...the whole job used to take no more than 30 mins but ended up becoming a 'grudge' clean.
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I would have told her no problem, £200 because they have not been cleaned since I last cleaned them. Money paid into my bank account before I begin. I always offer old customers my service back but bump up the price. I'm happy to do work at a premium. Received a call from a rich guy saying he only had 12 windows. He texted his address and I saw it was a £750k house. I text back the real price and not heard from him since. I think he bumped the windy cleaner and thought he would get a newbi to do it for a tenner a month or he was selling up. Great getting customers this time of year because we are all busy so give a good price and don't need to explain anything because they need you more than we need them.
What planet are you living on?
Vastly overpricing a job and no chance of getting it is just foolish...
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£32? Wow, that’s under-priced.
I would charge £50 now for a job that size.in fact I picked up a similar property a few months ago and she always gives me an extra tenner(so £60)which means in her eyes I've underpriced it even though the job only takes 30mins and is right next to other work.
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£50 monthly for that, is that monthly as well.....can't see the front but sounds pretty expensive....although if they are prepared to pay that fair play.
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£32? Wow, that’s under-priced.
I would charge £50 now for a job that size.in fact I picked up a similar property a few months ago and she always gives me an extra tenner(so £60)which means in her eyes I've underpriced it even though the job only takes 30mins and is right next to other work.
£50? :-\... Not round here you wouldnt.
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Depending on the size of your business, if you aren't getting a couple a year moaning about your prices then you are too cheap.
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£32? Wow, that’s under-priced.
I would charge £50 now for a job that size.in fact I picked up a similar property a few months ago and she always gives me an extra tenner(so £60)which means in her eyes I've underpriced it even though the job only takes 30mins and is right next to other work.
£50? :-\... Not round here you wouldnt.
Neither around here either. I would have to carry a defibrillator around with me, just in case. ;D
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£50 monthly for that, is that monthly as well.....can't see the front but sounds pretty expensive....although if they are prepared to pay that fair play.
Not monthly...larger type properties away from my run of the mill estate work are always 8 weekly.im lucky as there is a lot of larger properties where I work as its a very affluent area and I've picked up a fair few over the years dotted about within a 3 mile area so no long drives between jobs.
These type of customers are loaded and I also need my 47footer for some skylights/3 storey windows.still easy jobs though.
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Depending on the size of your business, if you aren't getting a couple a year moaning about your prices then you are too cheap.
I picked up a job a few years ago off a window cleaner I know who had dumped the job......
He charged £25 for a large stand alone and it took him 2 hours(trad)...I picked it up at £65 and took an hour WFP...
He genuinely couldn't believe I charged her that much so I shown him my printed slip I post through her postbox... ;D.he had inherited his dad's round and some of the prices were ridiculously low.i mean really low!
I now charge her £90 8 weekly as she has had a fairly large glass lean to erected on the side of her property...
He has since gone wfp but uses a 25l pf trolley and barrels.
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I have lost the odd job to cheaper window cleaners too.i lost a £40 one a few years ago to a guy that charges £25.i always got the feeling she thought I was ripping her off as I was only there 30 mins max...
Swings and roundabouts...
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That job looks about a 25 quidder, probably about 20 min job that. But i wouldnt be confident about getting it at that, theres definitely people that would do that cheaper....
Not that i would do it as i stopped doing skylights altogether i hate them, everything settles on them, then the sun welds it on and you cant put any pressue on the glass.
Last house i did had 4 skylights on the extension, i cleaned them all on a first clean spent ages.
Went to do the second clean, messaged her before hand and she said could you do the skylights as they wernt done last time ::)roll
I just chalked it off the round, said goodbye to skylights an vowed never to do them again.
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£50 monthly for that, is that monthly as well.....can't see the front but sounds pretty expensive....although if they are prepared to pay that fair play.
If I have to use my 47ft xtreme for any windows then it's £50 and upwards,most window cleaners don't have anything longer than a 25 footer where I work
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£50 monthly for that, is that monthly as well.....can't see the front but sounds pretty expensive....although if they are prepared to pay that fair play.
If I have to use my 47ft xtreme for any windows then it's £50 and upwards,most window cleaners don't have anything longer than a 25 footer where I work
50 quid is a mad price for that, i think my biggest house is £25. I got rid of my 47 footer a few years and have only a 25 now for a reason i cant get drawn into doing stuff like that ;D
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I was approached by a fella who lives in the neighbouring house of one of my regular custards today enquiring whether I could clean two windows his regular trad cleaner can’t reach. Charged him £25.00.
When I’d done them the owner said ’that was quick, our regular cleaner charges us £25 for the whole house’.
I said ‘no he doesn’t, he doesn’t do the two windows I’ve just cleaned’.
Daz, you should be charging a premium for windows like that.
Some people…
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£50 monthly for that, is that monthly as well.....can't see the front but sounds pretty expensive....although if they are prepared to pay that fair play.
If I have to use my 47ft xtreme for any windows then it's £50 and upwards,most window cleaners don't have anything longer than a 25 footer where I work
50 quid is a mad price for that, i think my biggest house is £25. I got rid of my 47 footer a few years and have only a 25 now for a reason i cant get drawn into doing stuff like that ;D
If you seen the area where I work you d understand!loads of 1million+ houses,some of my customers even open their gardens to the public in the summer months....
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There are several places I clean where you can't buy a property for less than a million, no joke
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Vastly overpricing a job and no chance of getting it is just foolish..
This is my logic:- Say in 3 years one would have charged a tenner a month so she has saved £360. So why would you go back and clean them for £50? If every customer could get away with it then we would all be out of a job. I do an estate at £16 a house. A guy with a Porsche car next door to the one I clean approached me for a one off at Christmas. I told him it would be £50 and he laughed at me. I told him if I charged any less then all my customers would copy him and I wouldn't have a monthly clean. Anyway, the Porsche is away and his fence blew down. The guy I clean next door is a millionaire and drives a £2k car. My father was a millionaire so I can tell who have money and respect and who don't, the ones who try to show off are usually up to their eyes in debt. You would have thought £50 to a guy with a two year old Porsche is pocket money yet his fence is still on the ground.
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There are several places I clean where you can't buy a property for less than a million, no joke
Didn't realise you did my road.
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There are several places I clean where you can't buy a property for less than a million, no joke
Didn't realise you did my road.
I understand it is full of CIU members.
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Vastly overpricing a job and no chance of getting it is just foolish..
This is my logic:- Say in 3 years one would have charged a tenner a month so she has saved £360. So why would you go back and clean them for £50? If every customer could get away with it then we would all be out of a job. I do an estate at £16 a house. A guy with a Porsche car next door to the one I clean approached me for a one off at Christmas. I told him it would be £50 and he laughed at me. I told him if I charged any less then all my customers would copy him and I wouldn't have a monthly clean. Anyway, the Porsche is away and his fence blew down. The guy I clean next door is a millionaire and drives a £2k car. My father was a millionaire so I can tell who have money and respect and who don't, the ones who try to show off are usually up to their eyes in debt. You would have thought £50 to a guy with a two year old Porsche is pocket money yet his fence is still on the ground.
You don't know a Splash and Dash do you? He got a Porsche too.
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All my custards have porches.
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Both are firemen maybe his alter ego