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UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Clean Cloth on August 15, 2023, 11:55:04 am

Title: Getting in touch with Gleaming
Post by: Clean Cloth on August 15, 2023, 11:55:04 am
I renewed my PL insurance policy with Gleaming 3 weeks ago and was given the option to pay by DD at no extra cost (previously I had paid in one go but I may be moving so thought paying monthly was a good idea).
I was given the option of the DD being taken on the 15th or 31st and chose the 15th, nothing has been taken today so I tried calling them but nobody is able to take the call.
I do have an email address so will write to them tomorrow but prefer to speak to someone.

I am just curious if anyone else here chose to pay by DD and how it is going.
Title: Re: Getting in touch with Gleaming
Post by: NWH on August 15, 2023, 01:03:48 pm
How much do you pay for public liability out of curiosity.
Title: Re: Getting in touch with Gleaming
Post by: Clean Cloth on August 15, 2023, 02:00:49 pm
How much do you pay for public liability out of curiosity.

Just under £200. 
Title: Re: Getting in touch with Gleaming
Post by: richard connett on August 15, 2023, 05:00:20 pm
Hmmm , wondering why mine is £50 a month . Why do these company’s insist that you keep threatening to leave before you get the real quote .
Title: Re: Getting in touch with Gleaming
Post by: Stoots on August 15, 2023, 05:03:23 pm
£50  month for PL just for yourself surely not

I pay £15 a month and that's with employers liability ins on it as well.

Infact I need to cancel that I dont employ anyone  ;D
Title: Re: Getting in touch with Gleaming
Post by: Splash & dash on August 15, 2023, 05:37:16 pm
I renewed my PL insurance policy with Gleaming 3 weeks ago and was given the option to pay by DD at no extra cost (previously I had paid in one go but I may be moving so thought paying monthly was a good idea).
I was given the option of the DD being taken on the 15th or 31st and chose the 15th, nothing has been taken today so I tried calling them but nobody is able to take the call.
I do have an email address so will write to them tomorrow but prefer to speak to someone.

I am just curious if anyone else here chose to pay by DD and how it is going.



They don’t have a phone line it’s internet and email only this is why I won’t deal with them , also they are very expensive I have  better cover for less than they charge , best to look else ware .
Title: Re: Getting in touch with Gleaming
Post by: NWH on August 15, 2023, 05:41:29 pm
Errrrr excuse me Splash if we need you we will ask 🤣🤣🤣🤣
Title: Re: Getting in touch with Gleaming
Post by: richard connett on August 15, 2023, 07:10:17 pm
Yep £50 for employers and public. It’s only me and the other half now so it definitely needs looking at again
Title: Re: Getting in touch with Gleaming
Post by: ֍Winp®oClean֍ on August 15, 2023, 07:26:13 pm
Geeze, mine's £90 per YEAR for 5 million including items being worked on!!
Title: Re: Getting in touch with Gleaming
Post by: DJW on August 15, 2023, 07:35:48 pm
👆ditto
Title: Re: Getting in touch with Gleaming
Post by: richard connett on August 15, 2023, 08:16:09 pm
Who are you two with ?
Title: Re: Getting in touch with Gleaming
Post by: ֍Winp®oClean֍ on August 15, 2023, 08:28:14 pm
Who are you two with ?

AXA through simply business.
Title: Re: Getting in touch with Gleaming
Post by: DJW on August 15, 2023, 10:14:18 pm
AXA through a broker who’s name evades me at the moment.



Aplan it was
Title: Re: Getting in touch with Gleaming
Post by: Clean Cloth on August 16, 2023, 01:08:16 pm
They don’t have a phone line it’s internet and email only this is why I won’t deal with them , also they are very expensive I have  better cover for less than they charge , best to look else ware .
[/quote]

I did not realise that and it does not tell you that when you call them, you get a robot asking for your name, then put on hold while it rings for a while, then told there is no one to take your call at the moment. So I rang many times and used different the options.
I did get a reply by email from Gleaming who did not seem to have a record of the proposed DD dates and amounts. She was helpful and it appears to be sorted out now.

Title: Re: Getting in touch with Gleaming
Post by: dazmond on August 17, 2023, 08:21:20 am
Simply business £80 a year.👍
Title: Re: Getting in touch with Gleaming
Post by: Clean Cloth on July 02, 2024, 02:27:07 pm
Old thread but did not want to start a new one.
I never did receive the direct debit schedule I asked for.
My PL insurance is due to end at the beginning of August and I do not want to take out a new policy as I only window clean 1 day a week now and do other work from home the rest of the week. Also fed up with having to chase the insurer to take my direct debit.
I asked if they could confirm that I was not on auto renew.

I was told, "The annual review date is 3rd August and all our policies are continuous with a 30 day cancellation clause.  So no cancellation  charges, but 30 days written notice is required (unless the business has ceased trading and then that can be waived)."

Not sure what that means and how to deal with it so I sent an email giving them 30 days notice to not renew my policy.
Is that the correct way to deal with it?

Title: Re: Getting in touch with Gleaming
Post by: The Jester of Wibbly on July 02, 2024, 06:52:54 pm
Don't forget some PL policies don't cover damage to the property your working on.  Some do, but at a higher price.  So difficult to compare from the comments on here.
Title: Re: Getting in touch with Gleaming
Post by: dd on July 02, 2024, 07:24:20 pm
Old thread but did not want to start a new one.
I never did receive the direct debit schedule I asked for.
My PL insurance is due to end at the beginning of August and I do not want to take out a new policy as I only window clean 1 day a week now and do other work from home the rest of the week. Also fed up with having to chase the insurer to take my direct debit.
I asked if they could confirm that I was not on auto renew.

I was told, "The annual review date is 3rd August and all our policies are continuous with a 30 day cancellation clause.  So no cancellation  charges, but 30 days written notice is required (unless the business has ceased trading and then that can be waived)."

Not sure what that means and how to deal with it so I sent an email giving them 30 days notice to not renew my policy.
Is that the correct way to deal with it?
I would understand "written notice" to be a letter signed by you, not an email.
Title: Re: Getting in touch with Gleaming
Post by: the king on July 02, 2024, 07:56:05 pm
im with gleaming £260 per year
Title: Re: Getting in touch with Gleaming
Post by: Bungle on July 02, 2024, 10:29:15 pm
I just started reading this thread and saw NWH giving splash some grief. Then I looked at the date it was posted. Hope the big man is treating you well Nigel.
Title: Re: Getting in touch with Gleaming
Post by: Splash and dash on July 03, 2024, 12:23:35 pm
I just started reading this thread and saw NWH giving splash some grief. Then I looked at the date it was posted. Hope the big man is treating you well Nigel.

Bit hypocritical I think you never had a good word to say about him
Title: Re: Getting in touch with Gleaming
Post by: Smudger on July 03, 2024, 03:10:53 pm
I just started reading this thread and saw NWH giving splash some grief. Then I looked at the date it was posted. Hope the big man is treating you well Nigel.

Bit hypocritical I think you never had a good word to say about him


 :o :o :o :o :o
Title: Re: Getting in touch with Gleaming
Post by: Bungle on July 03, 2024, 04:33:41 pm
I just started reading this thread and saw NWH giving splash some grief. Then I looked at the date it was posted. Hope the big man is treating you well Nigel.

Bit hypocritical I think you never had a good word to say about him

Least I don't bull💩 eh.
Title: Re: Getting in touch with Gleaming
Post by: Splash and dash on July 03, 2024, 07:44:45 pm
I just started reading this thread and saw NWH giving splash some grief. Then I looked at the date it was posted. Hope the big man is treating you well Nigel.

Bit hypocritical I think you never had a good word to say about him

Least I don't bull💩 eh.


Oh but you do you are full of it
Title: Re: Getting in touch with Gleaming
Post by: Smudger on July 03, 2024, 11:11:38 pm
(http://www.cleanitup.co.uk/smf/1720044685_icegif-508.gif)