Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: jo5hm4n on August 08, 2022, 01:42:36 pm
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I’ve noticed our rate of cancels has really jumped up in the last 6 weeks. Getting about 2 cancels a week if not more from long standing customers who have never given us any issues.
People must be really feeling the pinch…
Anyone else noticed?
I aint worried by the way. Ill just do a big lead gen campaign before summer is over and get em all replaced and on better prices.
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Not yet
I think October will be the start of any real crunch
Darran
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I'm finding that it's gone the other way.
Two new customers last week and just off to price up a commercial site, then a building clean tomorrow.
Probably just regional.
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ive not noticed customers cancelling but im down £70 today due to 2 houses having building work done
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What do you mean down 70 quid if I go somewhere and they have building work I’ll pop to another down the road.
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Yep iv noticed the cancellations , not more than usual, just the ones who have cancelled say it’s because of their gas bill.
One off jobs haven’t stopped though (sfg, con roofs etc)
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Rarely get cancellations getting tons of calls for quotes though
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October is going to be shhhhhhhhhhhhhhiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiit.
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One cancellation and ten new ones in a week.
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52 new customers in the last 2 months.
4 lost: 2 moving away, 1 divorce, 1 no reason given.
Plus price increases across approx 40% of the whole business.
Stop fretting.
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Talking to friends over the weekend and whilst some of us arnt yet feeling it in our line of work other sectors very much are. We're heading for the perfect storm in October, aided and abetted by the media's "project fear" and the clouds are gathering. Clocks go back, weather gets colder, energy prices soaring, inflation, and Christmas round the corner. I'm certainly not turning down any new enquiries, we're all going to need as big a buffer as we can unless something major changes between now and then
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Talking to friends over the weekend and whilst some of us arnt yet feeling it in our line of work other sectors very much are. We're heading for the perfect storm in October, aided and abetted by the media's "project fear" and the clouds are gathering. Clocks go back, weather gets colder, energy prices soaring, inflation, and Christmas round the corner. I'm certainly not turning down any new enquiries, we're all going to need as big a buffer as we can unless something major changes between now and then
A few of my customers have just bought Porsches & teslas . One has the electric Porsche on order - 86.5k , these utility bills aren’t going to effect everyone 😕
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Talking to friends over the weekend and whilst some of us arnt yet feeling it in our line of work other sectors very much are. We're heading for the perfect storm in October, aided and abetted by the media's "project fear" and the clouds are gathering. Clocks go back, weather gets colder, energy prices soaring, inflation, and Christmas round the corner. I'm certainly not turning down any new enquiries, we're all going to need as big a buffer as we can unless something major changes between now and then
A few of my customers have just bought Porsches & teslas . One has the electric Porsche on order - 86.5k , these utility bills aren’t going to effect everyone 😕
One of my customers had a brand new electric Lexus when i got there this morning...
so i put the price up ;D
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Just to be clear. I aint worried. I guess it's just more noticeable because these were longstanding customers that had been with us for 5+ years and they are dropping out.
On the flip side, we had 5 walk ups last week, tons of website enquiries and referrals and as i say, if i need new customers ill just do a big lead gen campaign probably in September-October.
I was just more wondering how everyone else is doing. Sounds like you guys are smashing it as always!
It seems most of you are not getting too many cancels which is good to hear!!!!
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I’ve noticed our rate of cancels has really jumped up in the last 6 weeks. Getting about 2 cancels a week if not more from long standing customers who have never given us any issues.
People must be really feeling the pinch…
Anyone else noticed?
I aint worried by the way. Ill just do a big lead gen campaign before summer is over and get em all replaced and on better prices.
I would hardly say 2 cancellation per week is anything to worry about if you have several hundred customers, ime sure you will easily replace them .
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one of my custies has an Austin Martin Im still chasing him for 2 cleans £40 does my head in . Get paid then hes dropped.
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one of my custies has an Austin Martin Im still chasing him for 2 cleans £40 does my head in . Get paid then hes dropped.
I think you mean an Aston Martin 😂😂😂
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or Austin Mini perhaps ;D
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Sounds more like Austin Allegro.
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Austin Marina -
now there's a car ;D ;D ;D ;D ;D
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Austin Marina -
now there's a car ;D ;D ;D ;D ;D
Morris Marina.
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I stand corrected
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October is going to be shhhhhhhhhhhhhhiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiit.
Have you ever suggested anything, ever is otherwise?
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Surely government has to step in after todays revealation. Offgem saying price cap to be £4200 + in January. Middle of winter, straight after Christmas, :o
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The reality is keeping the heating on for vast majority will take precedence over anything...including window cleaning...£4K a year you might keep your work...but getting paid 🤔fingers crossed
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Think I need to do some price increases, I can’t see my £1.50 front only jobs sacking me off even if their gas bill is £500 a month
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October is going to be shhhhhhhhhhhhhhiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiit.
Have you ever suggested anything, ever is otherwise?
Yes.
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Surely government has to step in after todays revealation. Offgem saying price cap to be £4200 + in January. Middle of winter, straight after Christmas, :o
.
Lol
(http://www.cleanitup.co.uk/smf/1660047735_Screenshot 2022-08-09 130122.jpg)
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To put this in percentage terms. Take your current
monthly payment (presuming you're not on a fixed
tariff, and presuming that your current DD amount is
based on real usage figures and not an estimated
value which could be too high already) and then:
• Multiply it by 1.81 (81%) for October.
Multiply that answer again by 1.19 (19%) for
January.
That's a 116% increase between now and January
2023.
Mine is £129 now
October- £233
January- £277
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October is going to be shhhhhhhhhhhhhhiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiit.
Have you ever suggested anything, ever is otherwise?
Yes.
Go on, show us....
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October is going to be shhhhhhhhhhhhhhiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiit.
Have you ever suggested anything, ever is otherwise?
Yes.
Go on, show us....
(http://www.cleanitup.co.uk/smf/1660051013_FB_IMG_1660050998627.jpg)
Highlight of my week so far.
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Time to invest in a woodburner and solar for the way forward.
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I stand corrected
A Minor error.
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Time to invest in a woodburner and solar for the way forward.
Had ours done today.
Any cancellations from customers and I'll take some of their fencing and burn it. I hope they don't take offence.
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They should remove this post.
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To put this in percentage terms. Take your current
monthly payment (presuming you're not on a fixed
tariff, and presuming that your current DD amount is
based on real usage figures and not an estimated
value which could be too high already) and then:
• Multiply it by 1.81 (81%) for October.
Multiply that answer again by 1.19 (19%) for
January.
That's a 116% increase between now and January
2023.
Mine is £129 now
October- £233
January- £277
Less than 3 hours work for most on here!😎👌
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[/quote]
Any cancellations from customers and I'll take some of their fencing and burn it. I hope they don't take offence.
[/quote]
why would they take offence, just 'cause you're gonna take afence, they don't have to take offence ;D
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Perspective. During Covid employees and self employed were able to claim 70/80% up to £2500 a month. Some households had two or more claimants.
Household energy bills are going up £200/300 a month over last year.
The government have handed over money towards energy and will continue to do so.
There is a war on...
Unless your round demographic is little old ladies on state pension you should be OK.
Just go carefully with your own spending for a while and see what gives.
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What I don't understand about the energy price cap is it is treated as a minimum, not a maximum. The energy companies don't have to put their prices up to the level of the EPC. Their thinking is because the EPC is where its at they'll put their prices up there too. Do they have to do that? Not every country in the world is struggling with high electricity and heating gas prices.
Also their is some use of the Ukrainian war being made as justification for high prices. They were were talking about high prices before the war started so seems to me thats just a bandwagon they're jumping in an effort to make use of an easy justification for higher prices.
I have to say Boris is a total MODDED for not doing something about it and just saying he's sure his predecessor will do something. In that case, MODDED now and let that person do what's needed.
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What I don't understand about the energy price cap is it is treated as a minimum, not a maximum. The energy companies don't have to put their prices up to the level of the EPC. Their thinking is because the EPC is where its at they'll put their prices up there too. Do they have to do that? Not every country in the world is struggling with high electricity and heating gas prices.
Also their is some use of the Ukrainian war being made as justification for high prices. They were were talking about high prices before the war started so seems to me thats just a bandwagon they're jumping in an effort to make use of an easy justification for higher prices.
I have to say Boris is a total MODDED for not doing something about it and just saying he's sure his predecessor will do something. In that case, MODDED now and let that person do what's needed.
It's less than 4 weeks until the new PM is in place. He/She can respond further then. Prices won't change until October so there is enough time.
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What I don't understand about the energy price cap is it is treated as a minimum, not a maximum. The energy companies don't have to put their prices up to the level of the EPC. Their thinking is because the EPC is where its at they'll put their prices up there too. Do they have to do that? Not every country in the world is struggling with high electricity and heating gas prices.
Also their is some use of the Ukrainian war being made as justification for high prices. They were were talking about high prices before the war started so seems to me thats just a bandwagon they're jumping in an effort to make use of an easy justification for higher prices.
I have to say Boris is a total MODDED for not doing something about it and just saying he's sure his predecessor will do something. In that case, MODDED now and let that person do what's needed.
It's less than 4 weeks until the new PM is in place. He/She can respond further then. Prices won't change until October so there is enough time.
The prices are too high now though.
Doubling -pretty much - in October (September for me for some reason??) is going to be a kick in the danglies for a lot of folk I reckon.
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Had 2 cancel today, 1 skint and 1 dead.
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I had one cancel yesterday. On reflection it was like ‘suicide by cop’.
I cleaned her windows yesterday, and have done for probably 10 years, then half an hour later got a phone call from her saying I hadn’t got all the cobwebs off. I asked her which windows, she replied with very vague details, meaning I couldn’t work out which ones she meant. Anyway, I asked her if she wanted me to go back round and have a look with her, she replied saying she didn’t have time for all that but was nonetheless very disappointed and I was meant to be a professional. So the call ended. 5 minutes later after mulling it over I called her back saying I’d come back in half an hour to check it out.
She said she was really busy , didn’t have time for all that, and needed to go and collect her husband. Let’s be honest I only needed her to walk round the property with me for 3 minutes pointing out which windows she was unsatisfied with.
So I turn up. No sign of her. Check out the windows, there’s one with some cobwebs in the vicinity of the windows although not actually part of the window. So I clean it. Reel everything in, then she appears at her back door cleaning the inside windows.
So I pop over, she opens the door an inch and says ‘I haven’t got time for this Matt, I’ve got a list of 40 jobs to be doing!’ I said could you just show me which windows you’re dissatisfied with please. Her response was, ‘you’re the professional, you should know’. So I replied with, ‘yes but you’re the customer, I just want to know which ones exactly you think haven’t been cleaned’.
She refused to come out. What other option is there but to bin such an unco-operative customer?
I’m know what it is, I’d put the price up, from £55 to £60.
The last time I increased the price, about 3 or 4 years ago we had a similar performance.
Anyway, if anyone gets an enquiry for an old bint on West Green Road, Hartley Wintney she’s trouble. She also hails from north of border, just for clarification purposes. And her surname begins with ‘G’.
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I had one cancel yesterday. On reflection it was like ‘suicide by cop’.
I cleaned her windows yesterday, and have done for probably 10 years, then half an hour later got a phone call from her saying I hadn’t got all the cobwebs off. I asked her which windows, she replied with very vague details, meaning I couldn’t work out which ones she meant. Anyway, I asked her if she wanted me to go back round and have a look with her, she replied saying she didn’t have time for all that but was nonetheless very disappointed and I was meant to be a professional. So the call ended. 5 minutes later after mulling it over I called her back saying I’d come back in half an hour to check it out.
She said she was really busy , didn’t have time for all that, and needed to go and collect her husband. Let’s be honest I only needed her to walk round the property with me for 3 minutes pointing out which windows she was unsatisfied with.
So I turn up. No sign of her. Check out the windows, there’s one with some cobwebs in the vicinity of the windows although not actually part of the window. So I clean it. Feel everything in, then she appears at her back door cleaning the inside windows.
So I pop over, she opens the door an inch and says ‘I haven’t got time for this Matt!’ I said could you just show me which windows you’re dissatisfied with please. Her response was, you’re the professional, you should know’. So I replied with, ‘yes but you’re the customer, I just want to know which ones exactly you think haven’t been cleaned’.
She refused to come out. What other option is there but to bin such an unco-operative customer?
I’m ow what it is, I’d put the price up, from £55 to £60.
The last time I increased the price, about 3 or 4 years ago we had a similar performance.
Anyway, if anyone gets an enquiry for an old bint on West Green Road, Hartley Wintney she’s trouble. She also hails from north of border, just for clarification purposes. And her surname begins with ‘G’.
Sounds like your well rid mate ;D
Oh well another 2 will be along to replace her soon ;)
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You’re right. I hate the thought of her getting a free clean though.
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You’re right. I hate the thought of her getting a free clean though.
She refusing to pay then?
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Can’t see her coughing up.
I’ve invoiced her. We’ll see. Doubtful.
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You did everything by the book imo, hopefully she sits down and realises how unreasonable she's been and coughs up.
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Always best to pop back and have a look, for your own peace of mind.
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Can’t see her coughing up.
I’ve invoiced her. We’ll see. Doubtful.
well rid . people like this make my teeth itch
on a side note
the media aren't talking about how interest rates will affect people .
IMO this is a hike rise far greater than energy.
strange that its hardly being talked about.
main stream media is increasingly getting worse and is getting controlled by the legal gangsters . ie our government
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Perspective. During Covid employees and self employed were able to claim 70/80% up to £2500 a month. Some households had two or more claimants.
Household energy bills are going up £200/300 a month over last year.
The government have handed over money towards energy and will continue to do so.
There is a war on...
Unless your round demographic is little old ladies on state pension you should be OK.
Just go carefully with your own spending for a while and see what gives.
Are you predicting Co-vid like payments and who is going to pay for them?
I'm hearing a lot about tax cuts and the reversal of the NI increase. Not that I believe either of them but they are more concerned with winning over the Tory party members.
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Can’t see her coughing up.
I’ve invoiced her. We’ll see. Doubtful.
well rid . people like this make my teeth itch
on a side note
the media aren't talking about how interest rates will affect people .
IMO this is a hike rise far greater than energy.
strange that its hardly being talked about.
main stream media is increasingly getting worse and is getting controlled by the legal gangsters . ie our government
Indeed. The combination of high energy bills and high mortgage payments will certainly be interesting. There may be negative equity coming as a result of an overdue correction of house prices.
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Ordered 4 cubic meters of logs, plus have 3 cubic meters of oak from 2020 that’s been seasoning in the log store.
The log burner will be keeping us at 24c, sod paying 4-500 a month on gas. (It’s not about affording it, it’s about principal, I ain’t paying that much, no way)
It’s defo gonna be an interesting winter, there will be riots if something isn’t done. The cost of energy is staggering.
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Had a wood burner for 10 years nearly now you wait they’ll Tax you in some way for having one like a government approved filter or something similar,logs have got a lot more expensive but as you say the way to do it is to buy in bulk but you may already know you get far more heat from kiln dried logs.
Fill a burner full of bad logs and you’ll get little heat tbh.
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Had a wood burner for 10 years nearly now you wait they’ll Tax you in some way for having one like a government approved filter or something similar,logs have got a lot more expensive but as you say the way to do it is to buy in bulk but you may already know you get far more heat from kiln dried logs.
Fill a burner full of bad logs and you’ll get little heat tbh.
You’re preaching to the converted mate, I’m obsessed with my log burner.
We usually buy kiln dried hornbeam as it’s the absolute nuts. However, the price has shot up, so I’ve sourced a local supplier who has delivered 4 cubic meters of two year seasoned hornbeam and ash. The two best woods.
Hornbeam Is my favourite, by a long way. Ash second. Oak - meh.
But yeah, one day they will tax it or ban it completely, another idiotic form of control and nonsense.
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Got about 8 cubic meters of kiln dried hardwood in woodstore more getting delivered first thing in the morning, the coal bunker holds over a ton of solid fuel and this is full of smokeless ovoids. have done about 6 large sacks if sticks.
At least the things i need for the multi fuel stove can be bought and stored for the winter.
Most winters we do not use the gas combi for heating as we live in a small house with an open staircase the stove heats the whole house.
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It's less than 4 weeks until the new PM is in place. He/She can respond further then. Prices won't change until October so there is enough time.
Who to believe? A mad tory on a cleaning forum or Martin Lewis??
https://youtu.be/LbamoezIFH8?t=277
Hmmmm? Tough one.
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I’ve had what I thought was very dry Ash before and it was awful stained the glass and smoked like mad.
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I’ve had what I thought was very dry Ash before and it was awful stained the glass and smoked like mad.
Any wet wood is awful, nothing worse.
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Got about 8 cubic meters of kiln dried hardwood in woodstore more getting delivered first thing in the morning, the coal bunker holds over a ton of solid fuel and this is full of smokeless ovoids. have done about 6 large sacks if sticks.
At least the things i need for the multi fuel stove can be bought and stored for the winter.
Most winters we do not use the gas combi for heating as we live in a small house with an open staircase the stove heats the whole house.
Nice 👍🏼
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It's less than 4 weeks until the new PM is in place. He/She can respond further then. Prices won't change until October so there is enough time.
Who to believe? A mad tory on a cleaning forum or Martin Lewis??
https://youtu.be/LbamoezIFH8?t=277
Hmmmm? Tough one.
Or you can believe me.
Anyway back on topic folks ... cancellations.
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I’ve had what I thought was very dry Ash before and it was awful stained the glass and smoked like mad.
You can burn ash without seasoning it
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I have an idea for you southern guys and gals.
Send this email or text to your customers and it will prevent any cancellations.
“Dear customer,
We just wanted to reassure you that we will continue to provide an excellent window cleaning service despite the drought conditions.
However, the extreme heat does affect our workers, and will mean that we can’t always be completely accurate in where our water gets sprayed.
This may mean, for example, that we may (completely by accident) end up spraying a fair quantity of water over your garden, lawns, flower beds and even hanging baskets.
We are sorry in advance for this, but we’re sure you’ll understand our predicament, and the quality of the window cleaning will be unaffected!
Best regards
Johnny window cleaner.”
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Had a cancel today. Working age family with two schoolkids - the mum's a teacher - not sure about dad - seems to be a man with a van of some description.
They didn't say why they cancelled but when I took them on last year they asked if they could go 3 monthly and I said I didn't do that frequency and they acquiesced to 8 weekly.
Having had an extension and new rendering all round I guess they are cutting cloth due to interest rates on their mortgage going up and looming energy increases. But who knows? Maybe I'm just a crap cleaner. ;D
Thankfully the majority of my domestic work is among the older mortgage free and - guessing again - those with savings to get higher interest from.
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HA HA HA HA James Bond Car is that better ??? ;D
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I’ve had what I thought was very dry Ash before and it was awful stained the glass and smoked like mad.
Isn't that Leslie Ash?
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Probably looked like Arthur Ashe but I doubt he smoked much.
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We have had 6 cancellations this week . Quite a lot for us . But picked up 4 new customers. So happy days . As long as you keep picking up nothing to worry about .
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As long as the newbies don’t cancel in October...found a few in this dry spell just want one off🙄
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We do loads of one off cleans . Just as long as you tell them it is every month following on .
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We do loads of one off cleans . Just as long as you tell them it is every month following on .
You can tell them.....
Whether they stick to it is a different matter :D
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We do loads of one off cleans . Just as long as you tell them it is every month following on .
You can tell them.....
Whether they stick to it is a different matter :D
If I've told'em and they have agreed - and there is no good reason - they are history.
I had one old boy cancel in January 21 for no good reason and I stopped. He phoned apologising and I acquiesced. He did it again this February. I stopped.
He phoned on Monday asking me to go back. I refused.
Generally speaking I find a messer once then always a messer.
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Had a cancel today. Working age family with two schoolkids - the mum's a teacher - not sure about dad - seems to be a man with a van of some description.
They didn't say why they cancelled but when I took them on last year they asked if they could go 3 monthly and I said I didn't do that frequency and they acquiesced to 8 weekly.
Having had an extension and new rendering all round I guess they are cutting cloth due to interest rates on their mortgage going up and looming energy increases. But who knows? Maybe I'm just a crap cleaner. ;D
Thankfully the majority of my domestic work is among the older mortgage free and - guessing again - those with savings to get higher interest from.
As long as you're alright, Jack.
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Had a cancel today. Working age family with two schoolkids - the mum's a teacher - not sure about dad - seems to be a man with a van of some description.
They didn't say why they cancelled but when I took them on last year they asked if they could go 3 monthly and I said I didn't do that frequency and they acquiesced to 8 weekly.
Having had an extension and new rendering all round I guess they are cutting cloth due to interest rates on their mortgage going up and looming energy increases. But who knows? Maybe I'm just a crap cleaner. ;D
Thankfully the majority of my domestic work is among the older mortgage free and - guessing again - those with savings to get higher interest from.
As long as you're alright, Jack.
Thank you. I guess.
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I don't think a rise in interest rates is going to affect people with savings much.
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I don't think a rise in interest rates is going to affect people with savings much.
Not hugely, but if someone has say £30,000 in a Cash ISA or a Bond they can get up £1,000 a year instead of £300 in interest. It makes it worth "bothering" to look around.
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I don't think a rise in interest rates is going to affect people with savings much.
Not hugely, but if someone has say £30,000 in a Cash ISA or a Bond they can get up £1,000 a year instead of £300 in interest. It makes it worth "bothering" to look around.
And spiralling inflation means their £30k won't be worth £30k for long.
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I don't think a rise in interest rates is going to affect people with savings much.
Not hugely, but if someone has say £30,000 in a Cash ISA or a Bond they can get up £1,000 a year instead of £300 in interest. It makes it worth "bothering" to look around.
And spiralling inflation means their £30k won't be worth £30k for long.
Even less if they leave it languishing in an account that starts with 0.x.% interest rate.
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I don't think a rise in interest rates is going to affect people with savings much.
Not hugely, but if someone has say £30,000 in a Cash ISA or a Bond they can get up £1,000 a year instead of £300 in interest. It makes it worth "bothering" to look around.
And spiralling inflation means their £30k won't be worth £30k for long.
You make it sound like its pointless trying.
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I don't think a rise in interest rates is going to affect people with savings much.
Not hugely, but if someone has say £30,000 in a Cash ISA or a Bond they can get up £1,000 a year instead of £300 in interest. It makes it worth "bothering" to look around.
And spiralling inflation means their £30k won't be worth £30k for long.
You make it sound like its pointless trying.
It's pointless trying what?
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If you don't know Im not explaining.
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You did everything by the book imo, hopefully she sits down and realises how unreasonable she's been and coughs up.
I didn’t think she would, but I invoiced her again today and she paid.
She’s on the ‘suspended’ list now.
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If you don't know Im not explaining.
I'll go with what I think you meant then.
There is a difference between the BoE increasing interest rates and swapping an ISA to one with a higher rate. An increase in interest rates has far wider implications than someone changing their ISA.
And if you did get an extra few percent, your £30k would still be worth less with double digit inflation.
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I just lost one , I’ve been doing their windows 3 years. Didn’t even let me tell the new price just said they used to have someone before me who charged £6 a month (I’m £20 once every 2 months) . I reminded them that they employed me because the £6 a month beer money guy stopped turning up and only cleaned the glass. Said all the best and drove off
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If you don't know Im not explaining.
I'll go with what I think you meant then.
There is a difference between the BoE increasing interest rates and swapping an ISA to one with a higher rate. An increase in interest rates has far wider implications than someone changing their ISA.
And if you did get an extra few percent, your £30k would still be worth less with double digit inflation.
So do nothing and moan? I see a pattern with you. I'm old enough to remember really high inflation in the 70's and then you might get 10% in savings while inflation was 15%.
I learned then to save so that every £100 at least dropped only a few pounds not more than ten.
The other side of the coin is that if you had a mortgage then the principal owed would be less in real terms if it was reduced say 10% by inflation.
So people can do things to help themselves.
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If you don't know Im not explaining.
I'll go with what I think you meant then.
There is a difference between the BoE increasing interest rates and swapping an ISA to one with a higher rate. An increase in interest rates has far wider implications than someone changing their ISA.
And if you did get an extra few percent, your £30k would still be worth less with double digit inflation.
So do nothing and moan? I see a pattern with you. I'm old enough to remember really high inflation in the 70's and then you might get 10% in savings while inflation was 15%.
I learned then to save so that every £100 at least dropped only a few pounds not more than ten.
The other side of the coin is that if you had a mortgage then the principal owed would be less in real terms if it was reduced say 10% by inflation.
So people can do things to help themselves.
Do you have any other straw men you'd like to burn down?
Leaving large sums of money in a savings account that is being outstripped by inflation isn't a fiscally prudent thing to do. "Doing nothing and moaning" isn't great either but those aren't the only 2 options.
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If you don't know Im not explaining.
I'll go with what I think you meant then.
There is a difference between the BoE increasing interest rates and swapping an ISA to one with a higher rate. An increase in interest rates has far wider implications than someone changing their ISA.
And if you did get an extra few percent, your £30k would still be worth less with double digit inflation.
So do nothing and moan? I see a pattern with you. I'm old enough to remember really high inflation in the 70's and then you might get 10% in savings while inflation was 15%.
I learned then to save so that every £100 at least dropped only a few pounds not more than ten.
The other side of the coin is that if you had a mortgage then the principal owed would be less in real terms if it was reduced say 10% by inflation.
So people can do things to help themselves.
I'm not saying do nothing and moan.
Someone mentioned interest rates rising, this will affect people with mortgages and debts and may lead to a loss of custom. I would suggest replacing lost custom or accepting any losses rather than hoping my customers would be better off due to interest rate rises.
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The combination of high energy bills and high mortgage payments will certainly be interesting.
This is the downside of an increase in interest rates.
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If you don't know Im not explaining.
I'll go with what I think you meant then.
There is a difference between the BoE increasing interest rates and swapping an ISA to one with a higher rate. An increase in interest rates has far wider implications than someone changing their ISA.
And if you did get an extra few percent, your £30k would still be worth less with double digit inflation.
So do nothing and moan? I see a pattern with you. I'm old enough to remember really high inflation in the 70's and then you might get 10% in savings while inflation was 15%.
I learned then to save so that every £100 at least dropped only a few pounds not more than ten.
The other side of the coin is that if you had a mortgage then the principal owed would be less in real terms if it was reduced say 10% by inflation.
So people can do things to help themselves.
I'm not saying do nothing and moan.
Someone mentioned interest rates rising, this will affect people with mortgages and debts and may lead to a loss of custom. I would suggest replacing lost custom or accepting any losses rather than hoping my customers would be better off due to interest rate rises.
What kind of customers do you have? What ages are they generally? Are they homeowners? Do they have the trappings of a comfortable lifestyle or business? If you know your "business" and interact with your customers well it can give you some insight.
Actually Griff - would you kindly tell us what you are doing with your business to help buttress and insulate it from the ravages of inflation and tougher times?
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If you don't know Im not explaining.
I'll go with what I think you meant then.
There is a difference between the BoE increasing interest rates and swapping an ISA to one with a higher rate. An increase in interest rates has far wider implications than someone changing their ISA.
And if you did get an extra few percent, your £30k would still be worth less with double digit inflation.
So do nothing and moan? I see a pattern with you. I'm old enough to remember really high inflation in the 70's and then you might get 10% in savings while inflation was 15%.
I learned then to save so that every £100 at least dropped only a few pounds not more than ten.
The other side of the coin is that if you had a mortgage then the principal owed would be less in real terms if it was reduced say 10% by inflation.
So people can do things to help themselves.
Do you have any other straw men you'd like to burn down?
Leaving large sums of money in a savings account that is being outstripped by inflation isn't a fiscally prudent thing to do. "Doing nothing and moaning" isn't great either but those aren't the only 2 options.
Absolutely correct about savings but the subject at that point was savings and interest wasn't it? When folk retire they tend to realise their assets - taking their pensions and maybe selling their businesses - and go for safe and cautious investments.
The best customers for retention IMO are the retired well off. Just the sort who have ready access to savings accounts (on top of a mortgage free home and other investments.)
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If you don't know Im not explaining.
I'll go with what I think you meant then.
There is a difference between the BoE increasing interest rates and swapping an ISA to one with a higher rate. An increase in interest rates has far wider implications than someone changing their ISA.
And if you did get an extra few percent, your £30k would still be worth less with double digit inflation.
So do nothing and moan? I see a pattern with you. I'm old enough to remember really high inflation in the 70's and then you might get 10% in savings while inflation was 15%.
I learned then to save so that every £100 at least dropped only a few pounds not more than ten.
The other side of the coin is that if you had a mortgage then the principal owed would be less in real terms if it was reduced say 10% by inflation.
So people can do things to help themselves.
I'm not saying do nothing and moan.
Someone mentioned interest rates rising, this will affect people with mortgages and debts and may lead to a loss of custom. I would suggest replacing lost custom or accepting any losses rather than hoping my customers would be better off due to interest rate rises.
What kind of customers do you have? What ages are they generally? Are they homeowners? Do they have the trappings of a comfortable lifestyle or business? If you know your "business" and interact with your customers well it can give you some insight.
Actually Griff - would you kindly tell us what you are doing with your business to help buttress and insulate it from the ravages of inflation and tougher times?
I have a wide range of customers. I'm up North so relatively cheap and clean infrequently. I've too many customers really.
I've had no problems so far because of the above, I think. If a valued customer had some money problems I'd try some sort of agreement eg fronts cleaned one time and backs the next, fronts only, tops only, an every other time I'm round clean, or a temporary cancellation of cleaning etc. If they want to cancel, I could handle quite a few and would start to take on new customers some of which I've been turning down.
I don't target a particular type of customer and I don't try and guess their ability to pay.
I was explaining how a monetarist system works and how the BoE uses the rate of interest to curb inflation.
I thought you'd be grateful with me just being a poorly paid part time window cleaner ;).
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I'm glad you have had no problems so far. Why do you think that is down to you being up North, cleaning infrequently and relatively cheap?
What do you mean by infrequently? (In weeks/months) And relatively cheap?
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I'm glad you have had no problems so far. Why do you think that is down to you being up North, cleaning infrequently and relatively cheap?
What do you mean by infrequently? (In weeks/months) And relatively cheap?
Thanks.
My Northern price and southern frequency of clean doesn't have that much of an impact on their household bills it seems. So far anyway.
I haven't lost any but that was before the BoE raised interest rates, so we'll see.
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I'm glad you have had no problems so far. Why do you think that is down to you being up North, cleaning infrequently and relatively cheap?
What do you mean by infrequently? (In weeks/months) And relatively cheap?
Thanks.
My Northern price and southern frequency of clean doesn't have that much of an impact on their household bills it seems. So far anyway.
I haven't lost any but that was before the BoE raised interest rates, so we'll see.
You've lost me by 'southern frequency of clean'. Please explain.
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I'm glad you have had no problems so far. Why do you think that is down to you being up North, cleaning infrequently and relatively cheap?
What do you mean by infrequently? (In weeks/months) And relatively cheap?
Thanks.
My Northern price and southern frequency of clean doesn't have that much of an impact on their household bills it seems. So far anyway.
I haven't lost any but that was before the BoE raised interest rates, so we'll see.
You've lost me by 'southern frequency of clean'. Please explain.
He must mean 8 weekly as 4 weekly is the normal standard frequency for most of us here in the North West
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It can get 8W or longer sometimes.
Some round here still do fortnightly.
If someone can't pay for what could be a handful of cleans a year then we have to leave it. I try to work out how much (not a figure) someone wants their windows cleaned and try to accommodate them.
I had a single mum in a biggish, old house go to front and one downstairs side window only at a reduced price recently. I do the side upstairs anyway because she's been a good customer over the years.
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I had one get cancelled yesterday because ‘there are flowers growing in front of one of the windows’.
Seriously when their plants are that important to them they need another window cleaner.
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I had one get cancelled yesterday because ‘there are flowers growing in front of one of the windows’.
Seriously when their plants are that important to them they need another window cleaner.
Iv had a lot of customers cancel over the years but iv never had that excuse 😂
Maybe someone should start a thread on reasons customers cancel , might be a right larf 😆
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I had one get cancelled yesterday because ‘there are flowers growing in front of one of the windows’.
Seriously when their plants are that important to them they need another window cleaner.
Iv had a lot of customers cancel over the years but iv never had that excuse 😂
Maybe someone should start a thread on reasons customers cancel , might be a right larf 😆
I had a customer cancel because I severely traumatised her dog and it had only just recovered by my next visit 4 weeks later 😂😂😂😂
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It wasn't a healer then?
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I had one get cancelled yesterday because ‘there are flowers growing in front of one of the windows’.
Seriously when their plants are that important to them they need another window cleaner.
Iv had a lot of customers cancel over the years but iv never had that excuse 😂
Maybe someone should start a thread on reasons customers cancel , might be a right larf 😆
Years ago I had one come out with ‘Oh for chrissake, you always come when the dog groomers here….’
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I've had 'we are moving' quite a few times over the years and their still living there 5 years later with filthy windows! ;D
I've also had 'my dog gets too scared when you clean the windows so we will have to cancel'
As well as the 'we re having new windows fitted we ll get in touch when finished'....Still got old windows years later....
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I had one get cancelled yesterday because ‘there are flowers growing in front of one of the windows’.
Seriously when their plants are that important to them they need another window cleaner.
Iv had a lot of customers cancel over the years but iv never had that excuse 😂
Maybe someone should start a thread on reasons customers cancel , might be a right larf 😆
I had a customer cancel because I severely traumatised her dog and it had only just recovered by my next visit 4 weeks later 😂😂😂😂
Flippin eck, what did you do to the dog?! 😆
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I've had 'we are moving' quite a few times over the years and their still living there 5 years later with filthy windows! ;D
I've also had 'my dog gets too scared when you clean the windows so we will have to cancel'
As well as the 'we re having new windows fitted we ll get in touch when finished'....Still got old windows years later....
😂 iv had that too , ‘ hi , I’d like to cancel please as I’m moving house soon’ ….. I think they must’ve sold their cars with the house because the new owners have the exact same cars , or they’re lieing to me 😢
Iv had a woman say shes having work done so she would like to cancel for the foreseeable future… when I googled how long is foreseeable future …. It says ‘10 generations or 20 years’… 😭
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I had one get cancelled yesterday because ‘there are flowers growing in front of one of the windows’.
Seriously when their plants are that important to them they need another window cleaner.
Iv had a lot of customers cancel over the years but iv never had that excuse 😂
Maybe someone should start a thread on reasons customers cancel , might be a right larf 😆
I had a customer cancel because I severely traumatised her dog and it had only just recovered by my next visit 4 weeks later 😂😂😂😂
Flippin eck, what did you do to the dog?! 😆
Just cleaned the windows it did bark a lot 😂😂😂
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Lost 3 and gained 2 this week. I think it's started.
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Lost 3 and gained 2 this week. I think it's started.
I've not picked any new jobs up for months....which is strange as I normally get a few enquires a month at this time of year
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I was reading this thread and thought you’d be interested in our data. I’m not brilliant at collecting everything I could collect data on. The only thing that really interests me is net growth in regular customers.
Last year we delivered around 700,000 leaflets and grew out net number by 900 customers. Numbers slightly rounded obviously. This year to date we’ve dropped just under 1,000,000 leaflets and grown by 650. Same leaflet btw. We’ve got about another 200,000 to go.
I’m guessing long standing single operators will lose some but not an apocalyptic situation. We’re preparing to lose a staff member if the October domestic fuel increases go ahead as we can’t advertise in the winter to mitigate. I think e have to hope the new PM grasps this issue really quickly. My feeling is that to protect the economy, they have to cancel the fuel increase. Protecting the poor only won’t do much for the economy as those people have already cut to the bone.
I do have some plans to get more work from our base to try to protect jobs. We’ve got 4,000 customers and when the leaves drop, they are getting an email or a text message advertising gutter clearing. My suggestion is to maximise from your base if you see the cancellations becoming a worry.
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I was reading this thread and thought you’d be interested in our data. I’m not brilliant at collecting everything I could collect data on. The only thing that really interests me is net growth in regular customers.
Last year we delivered around 700,000 leaflets and grew out net number by 900 customers. Numbers slightly rounded obviously. This year to date we’ve dropped just under 1,000,000 leaflets and grown by 650. Same leaflet btw. We’ve got about another 200,000 to go.
I’m guessing long standing single operators will lose some but not an apocalyptic situation. We’re preparing to lose a staff member if the October domestic fuel increases go ahead as we can’t advertise in the winter to mitigate. I think e have to hope the new PM grasps this issue really quickly. My feeling is that to protect the economy, they have to cancel the fuel increase. Protecting the poor only won’t do much for the economy as those people have already cut to the bone.
I do have some plans to get more work from our base to try to protect jobs. We’ve got 4,000 customers and when the leaves drop, they are getting an email or a text message advertising gutter clearing. My suggestion is to maximise from your base if you see the cancellations becoming a worry.
Maybe you’ve saturated the market? Leave some for the one man bands 🥹
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I was reading this thread and thought you’d be interested in our data. I’m not brilliant at collecting everything I could collect data on. The only thing that really interests me is net growth in regular customers.
Last year we delivered around 700,000 leaflets and grew out net number by 900 customers. Numbers slightly rounded obviously. This year to date we’ve dropped just under 1,000,000 leaflets and grown by 650. Same leaflet btw. We’ve got about another 200,000 to go.
I’m guessing long standing single operators will lose some but not an apocalyptic situation. We’re preparing to lose a staff member if the October domestic fuel increases go ahead as we can’t advertise in the winter to mitigate. I think e have to hope the new PM grasps this issue really quickly. My feeling is that to protect the economy, they have to cancel the fuel increase. Protecting the poor only won’t do much for the economy as those people have already cut to the bone.
I do have some plans to get more work from our base to try to protect jobs. We’ve got 4,000 customers and when the leaves drop, they are getting an email or a text message advertising gutter clearing. My suggestion is to maximise from your base if you see the cancellations becoming a worry.
Maybe you’ve saturated the market? Leave some for the one man bands 🥹
Don't worry about the multi van operators if you are a good one man band, Shrek. If you are good, polite and sensibly priced you are likely to retain good quality customers.
You probably have a VAT advantage too.
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I was reading this thread and thought you’d be interested in our data. I’m not brilliant at collecting everything I could collect data on. The only thing that really interests me is net growth in regular customers.
Last year we delivered around 700,000 leaflets and grew out net number by 900 customers. Numbers slightly rounded obviously. This year to date we’ve dropped just under 1,000,000 leaflets and grown by 650. Same leaflet btw. We’ve got about another 200,000 to go.
I’m guessing long standing single operators will lose some but not an apocalyptic situation. We’re preparing to lose a staff member if the October domestic fuel increases go ahead as we can’t advertise in the winter to mitigate. I think e have to hope the new PM grasps this issue really quickly. My feeling is that to protect the economy, they have to cancel the fuel increase. Protecting the poor only won’t do much for the economy as those people have already cut to the bone.
I do have some plans to get more work from our base to try to protect jobs. We’ve got 4,000 customers and when the leaves drop, they are getting an email or a text message advertising gutter clearing. My suggestion is to maximise from your base if you see the cancellations becoming a worry.
Maybe you’ve saturated the market? Leave some for the one man bands 🥹
Don't worry about the multi van operators if you are a good one man band, Shrek. If you are good, polite and sensibly priced you are likely to retain good quality customers.
You probably have a VAT advantage too.
Hmm , I suppose I do still see the odd newsagents & butchers shop around even though Tesco /Asda etc has swallowed up nearly the whole market.
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I was reading this thread and thought you’d be interested in our data. I’m not brilliant at collecting everything I could collect data on. The only thing that really interests me is net growth in regular customers.
Last year we delivered around 700,000 leaflets and grew out net number by 900 customers. Numbers slightly rounded obviously. This year to date we’ve dropped just under 1,000,000 leaflets and grown by 650. Same leaflet btw. We’ve got about another 200,000 to go.
I’m guessing long standing single operators will lose some but not an apocalyptic situation. We’re preparing to lose a staff member if the October domestic fuel increases go ahead as we can’t advertise in the winter to mitigate. I think e have to hope the new PM grasps this issue really quickly. My feeling is that to protect the economy, they have to cancel the fuel increase. Protecting the poor only won’t do much for the economy as those people have already cut to the bone.
I do have some plans to get more work from our base to try to protect jobs. We’ve got 4,000 customers and when the leaves drop, they are getting an email or a text message advertising gutter clearing. My suggestion is to maximise from your base if you see the cancellations becoming a worry.
I find this information fascinating.
I’m particularly interested to read that your usual conversion rate is 900 per 700,000 - so 0.13%. And now it’s dropped to 0.065%.
May I ask, once you’ve leafleted an area, how long do you wait before leafleting it again?
Also, why can’t you advertise in the winter?
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You can advertise in the winter, it's just less cost effective because it's dark and people are less likely to even notice that their windows need cleaning.
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(http://www.cleanitup.co.uk/smf/1660986515_SmallIsBeautiful1973.jpg)
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I was reading this thread and thought you’d be interested in our data. I’m not brilliant at collecting everything I could collect data on. The only thing that really interests me is net growth in regular customers.
Last year we delivered around 700,000 leaflets and grew out net number by 900 customers. Numbers slightly rounded obviously. This year to date we’ve dropped just under 1,000,000 leaflets and grown by 650. Same leaflet btw. We’ve got about another 200,000 to go.
I’m guessing long standing single operators will lose some but not an apocalyptic situation. We’re preparing to lose a staff member if the October domestic fuel increases go ahead as we can’t advertise in the winter to mitigate. I think e have to hope the new PM grasps this issue really quickly. My feeling is that to protect the economy, they have to cancel the fuel increase. Protecting the poor only won’t do much for the economy as those people have already cut to the bone.
I do have some plans to get more work from our base to try to protect jobs. We’ve got 4,000 customers and when the leaves drop, they are getting an email or a text message advertising gutter clearing. My suggestion is to maximise from your base if you see the cancellations becoming a worry.
Maybe you’ve saturated the market? Leave some for the one man bands 🥹
Don't worry about the multi van operators if you are a good one man band, Shrek. If you are good, polite and sensibly priced you are likely to retain good quality customers.
You probably have a VAT advantage too.
More or less what I said. Hopefully one man vans will have a level of loyalty from customers that multivans can’t hope to achieve.
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I was reading this thread and thought you’d be interested in our data. I’m not brilliant at collecting everything I could collect data on. The only thing that really interests me is net growth in regular customers.
Last year we delivered around 700,000 leaflets and grew out net number by 900 customers. Numbers slightly rounded obviously. This year to date we’ve dropped just under 1,000,000 leaflets and grown by 650. Same leaflet btw. We’ve got about another 200,000 to go.
I’m guessing long standing single operators will lose some but not an apocalyptic situation. We’re preparing to lose a staff member if the October domestic fuel increases go ahead as we can’t advertise in the winter to mitigate. I think e have to hope the new PM grasps this issue really quickly. My feeling is that to protect the economy, they have to cancel the fuel increase. Protecting the poor only won’t do much for the economy as those people have already cut to the bone.
I do have some plans to get more work from our base to try to protect jobs. We’ve got 4,000 customers and when the leaves drop, they are getting an email or a text message advertising gutter clearing. My suggestion is to maximise from your base if you see the cancellations becoming a worry.
I find this information fascinating.
I’m particularly interested to read that your usual conversion rate is 900 per 700,000 - so 0.13%. And now it’s dropped to 0.065%.
May I ask, once you’ve leafleted an area, how long do you wait before leafleting it again?
Also, why can’t you advertise in the winter?
It’s not quite what I wrote. I was talking about net figures so new customers - cancels = 900 growth last year. I’d guess over 3 months of summer we’d normally lose maybe 100 so probably 1,000ish new ones? The cancels this summer are off the scale. Normally over winter we lose about 3/4% of customers. We’ll get a lot of those new ones cancel after 2-3 cleans for example. I’m actually expecting less new ones to cancel this year because they all has to agree to 3 cleans plus signed up with GoCardless, but I’m expecting the high cancellation rate among longer standing customers to continue unless the government deal urgently with the energy sector. I had hoped things would settle but with the October announcement they got a lot worse.
It needs radical action like we had during Covid and the financial crisis under Brown or we may see a lot of deaths as well as businesses failing.
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How much are you paying to leaflet 100s of 1000s of houses on a run.
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I was reading this thread and thought you’d be interested in our data. I’m not brilliant at collecting everything I could collect data on. The only thing that really interests me is net growth in regular customers.
Last year we delivered around 700,000 leaflets and grew out net number by 900 customers. Numbers slightly rounded obviously. This year to date we’ve dropped just under 1,000,000 leaflets and grown by 650. Same leaflet btw. We’ve got about another 200,000 to go.
I’m guessing long standing single operators will lose some but not an apocalyptic situation. We’re preparing to lose a staff member if the October domestic fuel increases go ahead as we can’t advertise in the winter to mitigate. I think e have to hope the new PM grasps this issue really quickly. My feeling is that to protect the economy, they have to cancel the fuel increase. Protecting the poor only won’t do much for the economy as those people have already cut to the bone.
I do have some plans to get more work from our base to try to protect jobs. We’ve got 4,000 customers and when the leaves drop, they are getting an email or a text message advertising gutter clearing. My suggestion is to maximise from your base if you see the cancellations becoming a worry.
I find this information fascinating.
I’m particularly interested to read that your usual conversion rate is 900 per 700,000 - so 0.13%. And now it’s dropped to 0.065%.
May I ask, once you’ve leafleted an area, how long do you wait before leafleting it again?
Also, why can’t you advertise in the winter?
It’s not quite what I wrote. I was talking about net figures so new customers - cancels = 900 growth last year. I’d guess over 3 months of summer we’d normally lose maybe 100 so probably 1,000ish new ones? The cancels this summer are off the scale. Normally over winter we lose about 3/4% of customers. We’ll get a lot of those new ones cancel after 2-3 cleans for example. I’m actually expecting less new ones to cancel this year because they all has to agree to 3 cleans plus signed up with GoCardless, but I’m expecting the high cancellation rate among longer standing customers to continue unless the government deal urgently with the energy sector. I had hoped things would settle but with the October announcement they got a lot worse.
It needs radical action like we had during Covid and the financial crisis under Brown or we may see a lot of deaths as well as businesses failing.
That’s a lot of cancellations we have a similar number of customers to you but if we get 10 cancel in a year we have had a very bad year , yes we get the odd ones move , or die but cancellations are very rare .
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Same here - not up there in terms of regular window cleaning customers but into 4 figures and I wouldn't expect more than 3 to cancel in any one year..
just done a deal to have 47K leaflets printed and delivered for £4500 with VAT
Darran
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Same here - not up there in terms of regular window cleaning customers but into 4 figures and I wouldn't expect more than 3 to cancel in any one year..
just done a deal to have 47K leaflets printed and delivered for £4500 with VAT
Darran
That’s amazing that no one moves or dies in your areas . Iv had around 2-3 per month every month move house for the last year plus customers dieing . I think it comes down to price , I know Windys round here still charging £6-£10 and never lose any, my average price is £22.
The housing market must be completely dead in your areas if no one is cancelling because they are moving house .
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Yes shocking isn't it ! - Norfolk is not very fast paced ;D
I term cancellation as those that simply stop ( whether it be poor service on our part, customer cant afford it etc... )
with regards to people moving we tend to get the new owner and usually cover where the current customer goes to live - so almost a 2 for 1 type of thing ;)
Same sort of thing with the elderly passing on - the family instruct us to continue until its sold - I then refer you to the above
Hope this clears up your "Amazement"
Darran
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Yes shocking isn't it ! - Norfolk is not very fast paced ;D
I term cancellation as those that simply stop ( whether it be poor service on our part, customer cant afford it etc... )
with regards to people moving we tend to get the new owner and usually cover where the current customer goes to live - so almost a 2 for 1 type of thing ;)
Same sort of thing with the elderly passing on - the family instruct us to continue until its sold - I then refer you to the above
Hope this clears up your "Amazement"
Darran
Nope , I’m still amazed 😆. Are you cheap ? whether the owner cancels because they can’t afford it or cancels because they are moving, it’s still a cancellation
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We have lost 6 this week . But picked up 3 new ones . So so all good for us.
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Same here - not up there in terms of regular window cleaning customers but into 4 figures and I wouldn't expect more than 3 to cancel in any one year..
just done a deal to have 47K leaflets printed and delivered for £4500 with VAT
Darran
That’s amazing that no one moves or dies in your areas . Iv had around 2-3 per month every month move house for the last year plus customers dieing . I think it comes down to price , I know Windys round here still charging £6-£10 and never lose any, my average price is £22.
The housing market must be completely dead in your areas if no one is cancelling because they are moving house .
I don’t count someone moving as a cancellation as such because we re canvass the property when the new people move in and 95% of the time get the job . Some move and we then clean their new house so again it’s not a loss . We honestly don’t loose more than 10 jobs a year and have well over 4,000 monthly accounts and we aren’t the cheapest nor the dearest in our area .
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Yes shocking isn't it ! - Norfolk is not very fast paced ;D
I term cancellation as those that simply stop ( whether it be poor service on our part, customer cant afford it etc... )
with regards to people moving we tend to get the new owner and usually cover where the current customer goes to live - so almost a 2 for 1 type of thing ;)
Same sort of thing with the elderly passing on - the family instruct us to continue until its sold - I then refer you to the above
Hope this clears up your "Amazement"
Darran
Our work ethic is the same as yours , and agree with the 2 for 1 situation that is often the case with our customers.
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how can it be a cancellation when you still clean there ?
anyway - yes if look look at what some here claim to get then yes I'm very reasonable ;D
at least you see me winging the next week that a univalve just cost me £30 ;)
Darran
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Same here - not up there in terms of regular window cleaning customers but into 4 figures and I wouldn't expect more than 3 to cancel in any one year..
just done a deal to have 47K leaflets printed and delivered for £4500 with VAT
Darran
That’s amazing that no one moves or dies in your areas . Iv had around 2-3 per month every month move house for the last year plus customers dieing . I think it comes down to price , I know Windys round here still charging £6-£10 and never lose any, my average price is £22.
The housing market must be completely dead in your areas if no one is cancelling because they are moving house .
I don’t count someone moving as a cancellation as such because we re canvass the property when the new people move in and 95% of the time get the job . Some move and we then clean their new house so again it’s not a loss . We honestly don’t loose more than 10 jobs a year and have well over 4,000 monthly accounts and we aren’t the cheapest nor the dearest in our area .
I suppose it definitely helps if your not charging top prices. I could have 5000 £6 jobs and it’d be more hassle to cancel my services then to keep me on.
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how can it be a cancellation when you still clean there ?
anyway - yes if look look at what some here claim to get then yes I'm very reasonable ;D
at least you see me winging the next week that a univalve just cost me £30 ;)
Darran
I suppose it definitely helps if your not charging top prices. I could have 5000 £6 jobs and it’d be more hassle to cancel my services then to keep me on.
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Same here - not up there in terms of regular window cleaning customers but into 4 figures and I wouldn't expect more than 3 to cancel in any one year..
just done a deal to have 47K leaflets printed and delivered for £4500 with VAT
Darran
That’s amazing that no one moves or dies in your areas . Iv had around 2-3 per month every month move house for the last year plus customers dieing . I think it comes down to price , I know Windys round here still charging £6-£10 and never lose any, my average price is £22.
The housing market must be completely dead in your areas if no one is cancelling because they are moving house .
I don’t count someone moving as a cancellation as such because we re canvass the property when the new people move in and 95% of the time get the job . Some move and we then clean their new house so again it’s not a loss . We honestly don’t loose more than 10 jobs a year and have well over 4,000 monthly accounts and we aren’t the cheapest nor the dearest in our area .
I suppose it definitely helps if your not charging top prices. I could have 5000 £6 jobs and it’d be more hassle to cancel my services then to keep me on.
We certainly don’t do anything for £6 , minimum price for anything is £15 and 90% of jobs are considerably more than that on domestic up to £250 per clean per month .
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I think that statement sums up the mentality - o you don’t get cancellations you must be cheap ::)roll
You do your service or quality must be $h!t 👍
No offence - just applying g your logic to the situation
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I think that statement sums up the mentality - o you don’t get cancellations you must be cheap ::)roll
You do your service or quality must be $h!t 👍
No offence - just applying g your logic to the situation
It’s not hard keeping customers at low prices is it , that’s why your not charging top dollar , because you need quantity to pay your staff.
How’s that logic , I never said you do a poope job at low prices .
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I find people lose customers for crappy work….
Prey tell what are my prices? - they will be higher as there is vat and wages to pay for…
Darran
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Same here - not up there in terms of regular window cleaning customers but into 4 figures and I wouldn't expect more than 3 to cancel in any one year..
just done a deal to have 47K leaflets printed and delivered for £4500 with VAT
Darran
That’s amazing that no one moves or dies in your areas . Iv had around 2-3 per month every month move house for the last year plus customers dieing . I think it comes down to price , I know Windys round here still charging £6-£10 and never lose any, my average price is £22.
The housing market must be completely dead in your areas if no one is cancelling because they are moving house .
I don’t count someone moving as a cancellation as such because we re canvass the property when the new people move in and 95% of the time get the job . Some move and we then clean their new house so again it’s not a loss . We honestly don’t loose more than 10 jobs a year and have well over 4,000 monthly accounts and we aren’t the cheapest nor the dearest in our area .
I suppose it definitely helps if your not charging top prices. I could have 5000 £6 jobs and it’d be more hassle to cancel my services then to keep me on.
We certainly don’t do anything for £6 , minimum price for anything is £15 and 90% of jobs are considerably more than that on domestic up to £250 per clean per month .
I never said you do anything for £6 , I said I (me) could have thousands of jobs if I was cheap. £15 doesn’t really mean anything tbh , I know window cleaners who charge the same price for bungalows as they do detached houses, £6 a pop any house. Their mentality is that they’ll get more staff and work faster
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Same here - not up there in terms of regular window cleaning customers but into 4 figures and I wouldn't expect more than 3 to cancel in any one year..
just done a deal to have 47K leaflets printed and delivered for £4500 with VAT
Darran
That’s amazing that no one moves or dies in your areas . Iv had around 2-3 per month every month move house for the last year plus customers dieing . I think it comes down to price , I know Windys round here still charging £6-£10 and never lose any, my average price is £22.
The housing market must be completely dead in your areas if no one is cancelling because they are moving house .
I don’t count someone moving as a cancellation as such because we re canvass the property when the new people move in and 95% of the time get the job . Some move and we then clean their new house so again it’s not a loss . We honestly don’t loose more than 10 jobs a year and have well over 4,000 monthly accounts and we aren’t the cheapest nor the dearest in our area .
I suppose it definitely helps if your not charging top prices. I could have 5000 £6 jobs and it’d be more hassle to cancel my services then to keep me on.
We certainly don’t do anything for £6 , minimum price for anything is £15 and 90% of jobs are considerably more than that on domestic up to £250 per clean per month .
I never said you do anything for £6 , I said I (me) could have thousands of jobs if I was cheap. £15 doesn’t really mean anything tbh , I know window cleaners who charge the same price for bungalows as they do detached houses, £6 a pop any house. Their mentality is that they’ll get more staff and work faster
Ok so £15 minimum price job each guy does a minimum of 4-6 per hour and the van moves less than 1/2 a mile all week , and that’s just one van with two guys , I agree it’s not huge price per job but it’s very good daily money with minimal expense , and that’s just our cheapest jobs . The other vans do much higher priced jobs .
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I find people lose customers for crappy work….
Prey tell what are my prices? - they will be higher as there is vat and wages to pay for…
Darran
I doubt it , the customer will say that their ex window cleaner is crap to you but the real reason could be that you are cheaper and they want to save money by using your services. you could have staff running at an hourly rate of £30 and make a profit.
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All these pearls of wisdom from someone to -$h!t scared to have a week off be wise they can’t/or don’t know how to move a schedule
Rather than assume multi van operators are cheap - just accept the fact that everyone’s circumstances differ - some of us get cancellations some don’t some get lots of walk up some don’t - we are all but grains of sand on the window cleaning beach - differing experiences - try to be positive not derogatory.
Darran
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Haha £30 an hour you have not a clue
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All these pearls of wisdom from someone to -$h!t scared to have a week off be wise they can’t/or don’t know how to move a schedule
Rather than assume multi van operators are cheap - just accept the fact that everyone’s circumstances differ - some of us get cancellations some don’t some get lots of walk up some don’t - we are all but grains of sand on the window cleaning beach - differing experiences - try to be positive not derogatory.
Darran
So your calling my cleaning sh!te and then telling me not to be derogatory 😆 .
Anyway , I was just saying I was amazed by you not having cancellations. Well done 👏
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No you were saying we get no cancellations because we are cheap..
By that token I said you an say you lose work for bad/work poor service - none of the aforementioned is a true statement - it’s (in your case) a perception and way to consol yourself in my case it’s a counter argument as to why possibly there are lots of cancellations
I have no experience in other areas of the country to know if city folk cancel more often than out in the sticks - I can tell you that lots retire here in their 50’ s and don’t move around a lot - I would say splash is y the same being in cornwall
Darran
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No you were saying we get no cancellations because we are cheap..
By that token I said you an say you lose work for bad/work poor service - none of the aforementioned is a true statement - it’s (in your case) a perception and way to consol yourself in my case it’s a counter argument as to why possibly there are lots of cancellations
I have no experience in other areas of the country to know if city folk cancel more often than out in the sticks - I can tell you that lots retire here in their 50’ s and don’t move around a lot - I would say splash is y the same being in cornwall
Darran
Fair enough , I apologise for being wrong about you . In my experience, from when I started years ago (at £6 a pop any house) , I never got any cancellations, regardless of how good my cleaning was and right at the start , it was terrible as I didn’t have a clue how to do the job . Fast forward to where I am today and I do get cancellations, I count people dieing and moving house as a cancellation for my business , Since January this year iv had 19 people move out of town and 5 people die (this to me is a cancellation of my services to that address). I don’t bother re canvassing the house as I’m too busy.
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I was reading this thread and thought you’d be interested in our data. I’m not brilliant at collecting everything I could collect data on. The only thing that really interests me is net growth in regular customers.
Last year we delivered around 700,000 leaflets and grew out net number by 900 customers. Numbers slightly rounded obviously. This year to date we’ve dropped just under 1,000,000 leaflets and grown by 650. Same leaflet btw. We’ve got about another 200,000 to go.
I’m guessing long standing single operators will lose some but not an apocalyptic situation. We’re preparing to lose a staff member if the October domestic fuel increases go ahead as we can’t advertise in the winter to mitigate. I think e have to hope the new PM grasps this issue really quickly. My feeling is that to protect the economy, they have to cancel the fuel increase. Protecting the poor only won’t do much for the economy as those people have already cut to the bone.
I do have some plans to get more work from our base to try to protect jobs. We’ve got 4,000 customers and when the leaves drop, they are getting an email or a text message advertising gutter clearing. My suggestion is to maximise from your base if you see the cancellations becoming a worry.
I find this information fascinating.
I’m particularly interested to read that your usual conversion rate is 900 per 700,000 - so 0.13%. And now it’s dropped to 0.065%.
May I ask, once you’ve leafleted an area, how long do you wait before leafleting it again?
Also, why can’t you advertise in the winter?
It’s not quite what I wrote. I was talking about net figures so new customers - cancels = 900 growth last year. I’d guess over 3 months of summer we’d normally lose maybe 100 so probably 1,000ish new ones? The cancels this summer are off the scale. Normally over winter we lose about 3/4% of customers. We’ll get a lot of those new ones cancel after 2-3 cleans for example. I’m actually expecting less new ones to cancel this year because they all has to agree to 3 cleans plus signed up with GoCardless, but I’m expecting the high cancellation rate among longer standing customers to continue unless the government deal urgently with the energy sector. I had hoped things would settle but with the October announcement they got a lot worse.
It needs radical action like we had during Covid and the financial crisis under Brown or we may see a lot of deaths as well as businesses failing.
That’s a lot of cancellations we have a similar number of customers to you but if we get 10 cancel in a year we have had a very bad year , yes we get the odd ones move , or die but cancellations are very rare .
I get some new customers cancelling after a year , I just put it down to pricing high and they can’t be arsed anymore
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👍
I’m all about debate and learning - this is not a national industry - we all have different areas and uite frankly needs - there are loads of old guys here doing a house for£5 - thankfully they are in the main stopping and it’s a shock to these people when they get a price 3xor4x what they currently pay
I just hate sweeping statements without some sort of fact based research - we all have different experiences
Darran
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👍
I’m all about debate and learning - this is not a national industry - we all have different areas and uite frankly needs - there are loads of old guys here doing a house for£5 - thankfully they are in the main stopping and it’s a shock to these people when they get a price 3xor4x what they currently pay
I just hate sweeping statements without some sort of fact based research - we all have different experiences
Darran
Apologies to you and splash 👌
Talking about my personal experience with this job , the higher price I was , the more cancellations I received . The service got better , my experience got better and so did my hourly rate. I get about 50% of quotes as opposed to 100% when I was cheaper, that’s the only thing I put my cancellations down to is the customer doesn’t want to pay that price anymore
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No you were saying we get no cancellations because we are cheap..
By that token I said you an say you lose work for bad/work poor service - none of the aforementioned is a true statement - it’s (in your case) a perception and way to consol yourself in my case it’s a counter argument as to why possibly there are lots of cancellations
I have no experience in other areas of the country to know if city folk cancel more often than out in the sticks - I can tell you that lots retire here in their 50’ s and don’t move around a lot - I would say splash is y the same being in cornwall
Darran
Yes we have a lot of retired or semi retired people that aren’t short of money , some run business on the internet so still have an income , many have moved down from London way having sold property for many millions and bought stuff down hear that’s cheaper sometimes several properties and then either rent them out long let or holiday let’s so the still have a very good income and money in the bank , we have several custody have 8 plus houses and we do them all , very good earners each month and only one payment .
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👍
I’m all about debate and learning - this is not a national industry - we all have different areas and uite frankly needs - there are loads of old guys here doing a house for£5 - thankfully they are in the main stopping and it’s a shock to these people when they get a price 3xor4x what they currently pay
I just hate sweeping statements without some sort of fact based research - we all have different experiences
Darran
Apologies to you and splash 👌
Talking about my personal experience with this job , the higher price I was , the more cancellations I received . The service got better , my experience got better and so did my hourly rate. I get about 50% of quotes as opposed to 100% when I was cheaper, that’s the only thing I put my cancellations down to is the customer doesn’t want to pay that price anymore
No offence taken we all work in different ways and areas some of the work we price makes my eyes water when giving them the quote but usually they don’t bat an eye lid and say yes that’s fine . I know ime lucky with ware I am and the customer base I have , been in this game a long time and very well known so get lots of references and referrals from wealthy customers their friends this helps greatly ,we rarely get a cancellation, having said that who knows what will happen this winter .
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Cancellations?
Norfolk enchants!
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Picked up 2 x £30 jobs right next door to other work in the last few days after no enquiries for months...
No cancellations at present
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Picked up 2 x £30 jobs right next door to other work in the last few days after no enquiries for months...
No cancellations at present
That is worrying not having any enquiries for months at this time of year, do you advertise though?
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Picked up 2 x £30 jobs right next door to other work in the last few days after no enquiries for months...
No cancellations at present
That is worrying not having any enquiries for months at this time of year, do you advertise though?
No I never advertise(apart from driving a sign written van)...
The area I work has a lot of window cleaners though...at least 20 companies/ sole traders I know of...
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Here's an example - went to quote today - barn complex out in the sticks - we do several in the area - so this is a 2 storey barn conversion - Juliet balcony - bi fold door to front - 4 windows on the side + 4 velux - only access via both neighbours + extra long pole - then a move to the rear for 3 more velux windows ( again accessed from the main farms drive ) after 1st clean priced @ £30
- just spent 30 mins with the wife (not present) this morning arguing about the price - their current cleaner only charges £13 - I enquired why they are looking to change - reason given he's ill - (not surprising working at that price) - anyway good news I got the neighbour each side + the farm house behind and the mother of the farm house over the road ;D
Who knows what goes through some peoples heads - or why they cancel - just get on and do your best for the the best price you can
Darran
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Picked up 2 x £30 jobs right next door to other work in the last few days after no enquiries for months...
No cancellations at present
That is worrying not having any enquiries for months at this time of year, do you advertise though?
I'm not really looking for more work but of course i need to replace some jobs from time to time that I've either dumped or they've moved/died or whatever ...
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Picked up 2 x £30 jobs right next door to other work in the last few days after no enquiries for months...
No cancellations at present
That is worrying not having any enquiries for months at this time of year, do you advertise though?
I'm not really looking for more work but of course i need to replace some jobs from time to time that I've either dumped or they've moved/died or whatever ...
and of course its madness to turn down work that is right next to existing jobs .... the more compact the better ;D
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I've had maybe 10 cancels in the last couple of months and dumped as many for non payment. Definitely seeing a spike in cancels.
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Two stopped this week. Expected as they have been waiting for the go ahead to finally move out of the area for weeks/ months.
One is now quite isolated as in over two miles from the next nearest customer and (rarely now) 4 weekly at only £26.00. The owner asked if I wanted my details left for the new people.
No thanks I'm a bit stacked out to be honest. ;D
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Two stopped this week. Expected as they have been waiting for the go ahead to finally move out of the area for weeks/ months.
One is now quite isolated as in over two miles from the next nearest customer and (rarely now) 4 weekly at only £26.00. The owner asked if I wanted my details left for the new people.
No thanks I'm a bit stacked out to be honest. ;D
So long as you're alright, Jack.
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Two stopped this week. Expected as they have been waiting for the go ahead to finally move out of the area for weeks/ months.
One is now quite isolated as in over two miles from the next nearest customer and (rarely now) 4 weekly at only £26.00. The owner asked if I wanted my details left for the new people.
No thanks I'm a bit stacked out to be honest. ;D
So long as you're alright, Jack.
That's the second time you've posted that about one of my comments Soupy. Why not try to post something constructive for a change? You're not on the "post a silly meme" or say "LOL" section now. ;)
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Two stopped this week. Expected as they have been waiting for the go ahead to finally move out of the area for weeks/ months.
One is now quite isolated as in over two miles from the next nearest customer and (rarely now) 4 weekly at only £26.00. The owner asked if I wanted my details left for the new people.
No thanks I'm a bit stacked out to be honest. ;D
So long as you're alright, Jack.
That's the second time you've posted that about one of my comments Soupy. Why not try to post something constructive for a change? You're not on the "post a silly meme" or say "LOL" section now. ;)
Yes, quite. "i'm stacked out" is constructive to guys who get cancels? Share with the group what you do to alleviate cancels ? ;D ;D
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I aint worried by the way. Ill just do a big lead gen campaign before summer is over and get em all replaced and on better prices.
If i'm not mistaken you seem to do a lot of this "lead gen" ? If you're losing customers and then having to "lead gen" again, that seems like a lot of effort to go through. Have you looked into your retention issues ?
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I haven't lost any yet, im expecting it though....
I think it will depend on who you clean for, I've always tried targeting the wealthy retired type and i think it will be the younger familys with kids,mortgages etc who will feel the pinch the most and cancel..
Who knows though :D
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Two stopped this week. Expected as they have been waiting for the go ahead to finally move out of the area for weeks/ months.
One is now quite isolated as in over two miles from the next nearest customer and (rarely now) 4 weekly at only £26.00. The owner asked if I wanted my details left for the new people.
No thanks I'm a bit stacked out to be honest. ;D
So long as you're alright, Jack.
That's the second time you've posted that about one of my comments Soupy. Why not try to post something constructive for a change? You're not on the "post a silly meme" or say "LOL" section now. ;)
Yes, quite. "i'm stacked out" is constructive to guys who get cancels? Share with the group what you do to alleviate cancels ? ;D ;D
The clue is right there Clean. Being a bit stacked out means a few cancellations don't matter. To be a bit stacked out you do good value work and get customer recommendations which are the best kind. To alleviate cancellations you need to have targeted the right kind of customers.
In fact since posting that I have dumped a 'not today thanks, we're having a new drive next week' this afternoon - this ensures that I retain the right kind of customer and don't busy my self with short lived will they or won't they types.
Now what do you do Clean?
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I've declined picking up awkwards pita jobs but still managed to pick up some pretty decent jobs lately. Quoted one big posh house today from a customer recommendation and ended up with five new ones tonight, can't be bad.
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Two stopped this week. Expected as they have been waiting for the go ahead to finally move out of the area for weeks/ months.
One is now quite isolated as in over two miles from the next nearest customer and (rarely now) 4 weekly at only £26.00. The owner asked if I wanted my details left for the new people.
No thanks I'm a bit stacked out to be honest. ;D
So long as you're alright, Jack.
That's the second time you've posted that about one of my comments Soupy. Why not try to post something constructive for a change? You're not on the "post a silly meme" or say "LOL" section now. ;)
Yes, quite. "i'm stacked out" is constructive to guys who get cancels? Share with the group what you do to alleviate cancels ? ;D ;D
The clue is right there Clean. Being a bit stacked out means a few cancellations don't matter. To be a bit stacked out you do good value work and get customer recommendations which are the best kind. To alleviate cancellations you need to have targeted the right kind of customers.
In fact since posting that I have dumped a 'not today thanks, we're having a new drive next week' this afternoon - this ensures that I retain the right kind of customer and don't busy my self with short lived will they or won't they types.
Now what do you do Clean?
I'm a one man band like you. I don't get cancels. Only ones i lose either die or move. Reading back through the thread the ones worrying or concerned over cancels seem to be employers? "Lead Gen" , "leaflets" and "staff" is not something that affects me personally. You don't do that either ? Maybe there is a correlation?
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No, I think its more of a customer care type thing...
Splash has staff, as do I - neither get cancellations in the numbers stated earlier in this thread.
maybe some regions are more prove to changing their window cleaner?
Darran
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No, I think its more of a customer care type thing...
Splash has staff, as do I - neither get cancellations in the numbers stated earlier in this thread.
maybe some regions are more prove to changing their window cleaner?
Darran
It’s not down to customer care , I only ever see a handful of mine from 100’s. I have very little interaction with the customers at all apart txting the night before and txting when I receive payment. I think it’s down to pricing high for the areas we are in - I don’t employ either. If a customer cancels after they’ve been on the book for 6 years a few months after you’ve put the price up then it’s got to be the price imo.
Take my gym for example or sky , I like them and can take a few prices increases from them . But once they get to the edge of my price comfort zone , then no matter how much I like the gym or sky tv , il look for alternatives.
Exactly what’s happened with cleaner planner or whatever software some of you guys use , once they increase their prices upto a level where you are no longer comfortable, then you’ll look elsewhere even if you have liked the service for years
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It’s only window cleaning, don’t kid yourselves you are something special. When the crap hits the fan soon, the cancellations will start I’m pretty sure of that.
Heating or clean windows? 🤔
Food or shiny glass? 🤔
Many businesses will go to the wall faced with massive energy bills, no government payout for them so even the commercial work will most likely suffer too.
One business local to me normally has an energy bill around £20,000 a year. That will increase to £60,000!
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So basically Putin will strangle our economy and send us into a deep recession(along with all European countries).....he s won..... ::)roll as well as controlling grain supplies to Africa,etc...
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I can afford to lose probably 50+ customers.
What I think may happen is customers try to get a dial a clean service which won’t be ideal.
I’m not sure windowcleaners are particularly high on Putins hit list.
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It’s only window cleaning, don’t kid yourselves you are something special. When the crap hits the fan soon, the cancellations will start I’m pretty sure of that.
Heating or clean windows? 🤔
Food or shiny glass? 🤔
Many businesses will go to the wall faced with massive energy bills, no government payout for them so even the commercial work will most likely suffer too.
One business local to me normally has an energy bill around £20,000 a year. That will increase to £60,000!
Check out your customer profile. That will give you insight. Also the government will start moving to put help packages in shortly after the new price cap is announced.
Don't panic just yet Mr. Mainwaring.
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It’s only window cleaning, don’t kid yourselves you are something special. When the crap hits the fan soon, the cancellations will start I’m pretty sure of that.
Heating or clean windows? 🤔
Food or shiny glass? 🤔
Many businesses will go to the wall faced with massive energy bills, no government payout for them so even the commercial work will most likely suffer too.
One business local to me normally has an energy bill around £20,000 a year. That will increase to £60,000!
Check out your customer profile. That will give you insight. Also the government will start moving to put help packages in shortly after the new price cap is announced.
Don't panic just yet Mr. Mainwaring.
Not sure Liz has quite grasped the situation, wouldn't hold your breath.
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No, I think its more of a customer care type thing...
Splash has staff, as do I - neither get cancellations in the numbers stated earlier in this thread.
maybe some regions are more prove to changing their window cleaner?
Darran
It’s not down to customer care , I only ever see a handful of mine from 100’s. I have very little interaction with the customers at all apart txting the night before and txting when I receive payment. I think it’s down to pricing high for the areas we are in - I don’t employ either. If a customer cancels after they’ve been on the book for 6 years a few months after you’ve put the price up then it’s got to be the price imo.
Take my gym for example or sky , I like them and can take a few prices increases from them . But once they get to the edge of my price comfort zone , then no matter how much I like the gym or sky tv , il look for alternatives.
Exactly what’s happened with cleaner planner or whatever software some of you guys use , once they increase their prices upto a level where you are no longer comfortable, then you’ll look elsewhere even if you have liked the service for years
Customer care has a lot to do with retention of customers we get a lot if new jobs because the previous window cleaner was unreliable , did a poor job or missed out windows , left the gate open , was rude and so the list goes on , we have customers that have put their prices up and have said they would make cut backs in other areas but must have clean windows , I personally think they are crazy but that’s what quite a few have said . Only time will tell what will happen with cancellations but at the moment I don’t see any problems but things could change . On a side note our enquiries have dropped right off for your 3 bed semis but have increased on bigger properties and the majority are accepting the price without any questions.
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It’s only window cleaning, don’t kid yourselves you are something special. When the crap hits the fan soon, the cancellations will start I’m pretty sure of that.
Heating or clean windows? 🤔
Food or shiny glass? 🤔
Many businesses will go to the wall faced with massive energy bills, no government payout for them so even the commercial work will most likely suffer too.
One business local to me normally has an energy bill around £20,000 a year. That will increase to £60,000!
Check out your customer profile. That will give you insight. Also the government will start moving to put help packages in shortly after the new price cap is announced.
Don't panic just yet Mr. Mainwaring.
https://www.youtube.com/watch?v=llrBQbnbNJw
One in three people finding it difficult to pay bills. That's today, not after it probably doubles in October.
As long as you're alright though, Jack.
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Another cancel for me today.
To be fair it was probably because i just sprayed here side window rather than cleaned it ..
Told her numerous times i cant reach that window above next doors garage, ah well no more shoulder dislocation :D
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Another cancel for me today.
To be fair it was probably because i just sprayed here side window rather than cleaned it ..
Told her numerous times i cant reach that window above next doors garage, ah well no more shoulder dislocation :D
Lol get a longer pole and offer a professional service 😂😂😂😂
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Another cancel for me today.
To be fair it ;Dwas probably because i just sprayed here side window rather than cleaned it ..
Told her numerous times i cant reach that window above next doors garage, ah well no more shoulder dislocation :D
You seem to get a lot of cancellations are you a splasher and dasher? ;D
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😆😆😆
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Little fish are sweet as my granny used to say. 😁
It’s just me and my wife at work and we are as busy as ever. I actually have about 3 days too much work every month, so I’ve got a good buffer for the inevitable cancels.
I’d advise everyone to build up a buffer if you can. It'll be easier to sell work next year than it would be to try and get more work this winter in the middle of a recession. (I’d imagine).
Also it might not even be as bad we think.
I started my business back in 2010 when we were at the end of the financial crash and recession.
There always seems to be windows to clean as long as you do a good job for a fair price.
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Another cancel for me today.
To be fair it was probably because i just sprayed here side window rather than cleaned it ..
Told her numerous times i cant reach that window above next doors garage, ah well no more shoulder dislocation :D
Lol get a longer pole and offer a professional service 😂😂😂😂
Firstly im not going to buy a longer pole for 1 house thats just daft, id rather just dump the house and replace with an easier job, i only carry an 18 and 25ft pole these days...
But Its not the length of pole thats the problem on this job its the impossible angle. Its a side window but i cant get to that side of the house i have to stand in the front garden lean around the side of the house and rip my shoulder out with a horizontal 25ft pole to just barely touch it. I cant see it at all just feel it lol. The only way to clean it would be from the neigbours garden reaching over their garage not something i wish to do.
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It’s only window cleaning, don’t kid yourselves you are something special. When the crap hits the fan soon, the cancellations will start I’m pretty sure of that.
Heating or clean windows? 🤔
Food or shiny glass? 🤔
Many businesses will go to the wall faced with massive energy bills, no government payout for them so even the commercial work will most likely suffer too.
One business local to me normally has an energy bill around £20,000 a year. That will increase to £60,000!
Check out your customer profile. That will give you insight. Also the government will start moving to put help packages in shortly after the new price cap is announced.
Don't panic just yet Mr. Mainwaring.
https://www.youtube.com/watch?v=llrBQbnbNJw
One in three people finding it difficult to pay bills. That's today, not after it probably doubles in October.
As long as you're alright though, Jack.
Please don't take out your loose panic button on me Soupy. That's the third time you have imputed a bad motive to my posts.
I try and offer a view that isn't full of negativity like yours seems to be. Maybe offer some guidance and/or advice to ameliorate the situation yourself?
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It’s only window cleaning, don’t kid yourselves you are something special. When the crap hits the fan soon, the cancellations will start I’m pretty sure of that.
Heating or clean windows? 🤔
Food or shiny glass? 🤔
Many businesses will go to the wall faced with massive energy bills, no government payout for them so even the commercial work will most likely suffer too.
One business local to me normally has an energy bill around £20,000 a year. That will increase to £60,000!
Check out your customer profile. That will give you insight. Also the government will start moving to put help packages in shortly after the new price cap is announced.
Don't panic just yet Mr. Mainwaring.
Not sure Liz has quite grasped the situation, wouldn't hold your breath.
We shall see.
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We are lucky in this game anyway, yes we may pick up cancels but its easy to replace them with some effort. We can go knocking doors, buy a round, run fb ads, post leaflets or pay a canvasser etc.
An average solo window cleaner probably only need 400/500 monthly customers out of the millions of houses in the UK. Even if you had to go further afield for work its hardly going to be a breadline situation unless you just watch your round disintegrate and dont do anything about it.
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id rather just dump the house and replace with an easier job
You say that, although in practice you didn't do that . You where trying to kid the customer by spraying a window, got caught and then cancelled ;D
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I'm sure a simple " I cant reach that window" would have worked wonders
Pretending to clean it was a bit of an odd thing to do...
Darran
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I have a few awkward but do able windows on my round just like everyone else.
I don't do any where I would be pulling my body apart or snapping a valuable pole just to get one window.
I find it better to explain to the customer why it wouldn't be practical to try and clean said window and take it from there.
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Anyway back to cancellations I've had one cancel this month one move and I've cancelled three for late payments or no payment. Another has gone into sheltered accommodation.
New enquiries are definitely down and late payments are slightly up.
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80% increase announced by Ofgem.
October is going to be shiiiiiiiiiiiiiiiiiiiit.
-
Please don't take out your loose panic button on me Soupy. That's the third time you have imputed a bad motive to my posts.
I try and offer a view that isn't full of negativity like yours seems to be. Maybe offer some guidance and/or advice to ameliorate the situation yourself?
I'm not panicking, much like you - I'll be alright, Jack.
I'm not however going to come on here and impute that the hardships that are on the looming horizon are the fault of those stupid enough not to have customers who are somehow immune to spiralling energy costs.
-
You do realise that not every address in the country will be paying £3549 a year for energy …. This is your average user , much like the average house price in the uk is £281,161 , it doesn’t mean every house is valued at £281,161 .
The average family holiday to Spain cost apparently around £2k per trip , does this simply mean that families will lose out on a holiday a year and it’s not actually the end of the world….. just an alternative way of looking at the situation.
-
2 grand to go to Spain blimey just shows you how statistics can be wrong 🤣🤣.
-
You do realise that not every address in the country will be paying £3549 a year for energy …. This is your average user , much like the average house price in the uk is £281,161 , it doesn’t mean every house is valued at £281,161 .
The average family holiday to Spain cost apparently around £2k per trip , does this simply mean that families will lose out on a holiday a year and it’s not actually the end of the world….. just an alternative way of looking at the situation.
Yurp.
(http://www.cleanitup.co.uk/smf/1661507859_Screenshot_2022-08-26-08-26-35-72_a23b203fd3aafc6dcb84e438dda678b6.jpg)
Don't know why they keep framing it with "average household price". I'm pretty sure most people understand how their electric bill works?
-
2 grand to go to Spain blimey just shows you how statistics can be wrong 🤣🤣.
Sounds about right to me?
-
Please don't take out your loose panic button on me Soupy. That's the third time you have imputed a bad motive to my posts.
I try and offer a view that isn't full of negativity like yours seems to be. Maybe offer some guidance and/or advice to ameliorate the situation yourself?
I'm not panicking, much like you - I'll be alright, Jack.
I'm not however going to come on here and impute that the hardships that are on the looming horizon are the fault of those stupid enough not to have customers who are somehow immune to spiralling energy costs.
If you look at everything through Eeyore shaped spectacles then you will impute negativity in my posts. Nowhere have I mentioned others being stupid.
Is it not all coming from your own warped view? And not a word of practical suggestion as to what to do comes from you either. You seem incredibly quick to jump to complain - with little fortitude or patience.
You spend a lot of time on here. Have a look through your last couple of dozen posts. Ask yourself, how many are helpful to your fellow cleaners and how many of them are hot air and memes in the yip yap section criticising and moaning with not an iota of help whatsoever?
-
You do realise that not every address in the country will be paying £3549 a year for energy …. This is your average user , much like the average house price in the uk is £281,161 , it doesn’t mean every house is valued at £281,161 .
The average family holiday to Spain cost apparently around £2k per trip , does this simply mean that families will lose out on a holiday a year and it’s not actually the end of the world….. just an alternative way of looking at the situation.
Yurp.
(http://www.cleanitup.co.uk/smf/1661507859_Screenshot_2022-08-26-08-26-35-72_a23b203fd3aafc6dcb84e438dda678b6.jpg)
Don't know why they keep framing it with "average household price". I'm pretty sure most people understand how their electric bill works?
Exactly, it’s scare mongering . Dazmond won’t be paying £3549. We know everyone is on the same tariff but we won’t all have the same bill.
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Please don't take out your loose panic button on me Soupy. That's the third time you have imputed a bad motive to my posts.
I try and offer a view that isn't full of negativity like yours seems to be. Maybe offer some guidance and/or advice to ameliorate the situation yourself?
I'm not panicking, much like you - I'll be alright, Jack.
I'm not however going to come on here and impute that the hardships that are on the looming horizon are the fault of those stupid enough not to have customers who are somehow immune to spiralling energy costs.
If you look at everything through Eeyore shaped spectacles then you will impute negativity in my posts. Nowhere have I mentioned others being stupid.
Is it not all coming from your own warped view? And not a word of practical suggestion as to what to do comes from you either. You seem incredibly quick to jump to complain - with little fortitude or patience.
You spend a lot of time on here. Have a look through your last couple of dozen posts. Ask yourself, how many are helpful to your fellow cleaners and how many of them are hot air and memes in the yip yap section criticising and moaning with not an iota of help whatsoever?
Yeah, I looked.
You're full of it.
Have a look through yours. How many are iotas worth of help and how many are condescending bull crap?
-
You do realise that not every address in the country will be paying £3549 a year for energy …. This is your average user , much like the average house price in the uk is £281,161 , it doesn’t mean every house is valued at £281,161 .
The average family holiday to Spain cost apparently around £2k per trip , does this simply mean that families will lose out on a holiday a year and it’s not actually the end of the world….. just an alternative way of looking at the situation.
Yurp.
(http://www.cleanitup.co.uk/smf/1661507859_Screenshot_2022-08-26-08-26-35-72_a23b203fd3aafc6dcb84e438dda678b6.jpg)
Don't know why they keep framing it with "average household price". I'm pretty sure most people understand how their electric bill works?
Exactly, it’s scare mongering . Dazmond won’t be paying £3549. We know everyone is on the same tariff but we won’t all have the same bill.
Prices have risen 189% in 12 months, that's not scare mongering. It's profiteering by the energy producers.
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When fuel was £2 a litre we didn’t all do the same mileage. All had to buy it at the same price though.
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Please don't take out your loose panic button on me Soupy. That's the third time you have imputed a bad motive to my posts.
I try and offer a view that isn't full of negativity like yours seems to be. Maybe offer some guidance and/or advice to ameliorate the situation yourself?
I'm not panicking, much like you - I'll be alright, Jack.
I'm not however going to come on here and impute that the hardships that are on the looming horizon are the fault of those stupid enough not to have customers who are somehow immune to spiralling energy costs.
If you look at everything through Eeyore shaped spectacles then you will impute negativity in my posts. Nowhere have I mentioned others being stupid.
Is it not all coming from your own warped view? And not a word of practical suggestion as to what to do comes from you either. You seem incredibly quick to jump to complain - with little fortitude or patience.
You spend a lot of time on here. Have a look through your last couple of dozen posts. Ask yourself, how many are helpful to your fellow cleaners and how many of them are hot air and memes in the yip yap section criticising and moaning with not an iota of help whatsoever?
Yeah, I looked.
You're full of it.
Have a look through yours. How many are iotas worth of help and how many are condescending bull crap?
Come up with some helpful suggestions instead of constantly criticizing.
I don't care what your negative view of me is but I do care about countering your persistent clamour to complain on here.
If the government hasn't brought in a better package for the needy by Mid September then shout from the rooftops and march on London.
Generally people having their windows cleaned aren't from the poorest in society; that will be reflected in the rounds of most shiners on here. My message on the forum is is stop worrying too much and my message to you is stop panicking and lashing out.
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When fuel was £2 a litre we didn’t all do the same mileage. All had to buy it at the same price though.
Maybe we drove more carefully and planned our journeys more. That knocked 15% off my mileage.
And now prices are available in the £1.70's for diesel.
Keep steady chaps.
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Come up with some helpful suggestions instead of constantly criticizing.
Sure.
Bin the tories.
(http://www.cleanitup.co.uk/smf/1661517049_C9sSwwmWsAEVke0.jpg)
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Just cross you’re fingers for Rishi and not Liz that will be the difference in consumer confidence.
-
You do realise that not every address in the country will be paying £3549 a year for energy …. This is your average user , much like the average house price in the uk is £281,161 , it doesn’t mean every house is valued at £281,161 .
The average family holiday to Spain cost apparently around £2k per trip , does this simply mean that families will lose out on a holiday a year and it’s not actually the end of the world….. just an alternative way of looking at the situation.
Yurp.
(http://www.cleanitup.co.uk/smf/1661507859_Screenshot_2022-08-26-08-26-35-72_a23b203fd3aafc6dcb84e438dda678b6.jpg)
Don't know why they keep framing it with "average household price". I'm pretty sure most people understand how their electric bill works?
Exactly, it’s scare mongering . Dazmond won’t be paying £3549. We know everyone is on the same tariff but we won’t all have the same bill.
Prices have risen 189% in 12 months, that's not scare mongering. It's profiteering by the energy producers.
The energy companies make as a percentage of your total bill as profit is 2%. You'll be wanting them to pay you soon won't you, you feeble eyed whining old wind bag.
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How much more will it cost after October to run your lecky vehicles compared to when you bought them Victor?
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Please don't take out your loose panic button on me Soupy. That's the third time you have imputed a bad motive to my posts.
I try and offer a view that isn't full of negativity like yours seems to be. Maybe offer some guidance and/or advice to ameliorate the situation yourself?
I'm not panicking, much like you - I'll be alright, Jack.
I'm not however going to come on here and impute that the hardships that are on the looming horizon are the fault of those stupid enough not to have customers who are somehow immune to spiralling energy costs.
If you look at everything through Eeyore shaped spectacles then you will impute negativity in my posts. Nowhere have I mentioned others being stupid.
Is it not all coming from your own warped view? And not a word of practical suggestion as to what to do comes from you either. You seem incredibly quick to jump to complain - with little fortitude or patience.
You spend a lot of time on here. Have a look through your last couple of dozen posts. Ask yourself, how many are helpful to your fellow cleaners and how many of them are hot air and memes in the yip yap section criticising and moaning with not an iota of help whatsoever?
Yes, Souperman needs to replace all his risky customers with affluent retirees immediately. Job jobbed. Surprisingly easy I’m sure.
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How much more will it cost after October to run your lecky vehicles compared to when you bought them Victor?
80% more.
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There's a few steps that I can take to mitigate the situation. Our yard isn't covered by the price cap so we've already stopped charging here, I'm getting dual meters fitted at all charging locations (cheaper at night, higher through the day) that should help but I can't give a firm answer on how much more I'll be paying yet.
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Cheaper between 1-5am someone mentioned to me last week.
-
You do realise that not every address in the country will be paying £3549 a year for energy …. This is your average user , much like the average house price in the uk is £281,161 , it doesn’t mean every house is valued at £281,161 .
The average family holiday to Spain cost apparently around £2k per trip , does this simply mean that families will lose out on a holiday a year and it’s not actually the end of the world….. just an alternative way of looking at the situation.
Yurp.
(http://www.cleanitup.co.uk/smf/1661507859_Screenshot_2022-08-26-08-26-35-72_a23b203fd3aafc6dcb84e438dda678b6.jpg)
Don't know why they keep framing it with "average household price". I'm pretty sure most people understand how their electric bill works?
Exactly, it’s scare mongering . Dazmond won’t be paying £3549. We know everyone is on the same tariff but we won’t all have the same bill.
Prices have risen 189% in 12 months, that's not scare mongering. It's profiteering by the energy producers.
The energy companies make as a percentage of your total bill as profit is 2%. You'll be wanting them to pay you soon won't you, you feeble eyed whining old wind bag.
Stop the abuse please.
-
You do realise that not every address in the country will be paying £3549 a year for energy …. This is your average user , much like the average house price in the uk is £281,161 , it doesn’t mean every house is valued at £281,161 .
The average family holiday to Spain cost apparently around £2k per trip , does this simply mean that families will lose out on a holiday a year and it’s not actually the end of the world….. just an alternative way of looking at the situation.
Yurp.
(http://www.cleanitup.co.uk/smf/1661507859_Screenshot_2022-08-26-08-26-35-72_a23b203fd3aafc6dcb84e438dda678b6.jpg)
Don't know why they keep framing it with "average household price". I'm pretty sure most people understand how their electric bill works?
Exactly, it’s scare mongering . Dazmond won’t be paying £3549. We know everyone is on the same tariff but we won’t all have the same bill.
Prices have risen 189% in 12 months, that's not scare mongering. It's profiteering by the energy producers.
The energy companies make as a percentage of your total bill as profit is 2%. You'll be wanting them to pay you soon won't you, you feeble eyed whining old wind bag.
The energy suppliers maybe, the energy producers like I specified are making "record profits".
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If you want to continue discussing energy bills, grants, government policy and similar take it to the "Gas Bills" thread in the any other business section.
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id rather just dump the house and replace with an easier job
You say that, although in practice you didn't do that . You where trying to kid the customer by spraying a window, got caught and then cancelled ;D
So what's the difference? If i dumped it i wouldnt have the job and if she cancelled I wouldn't have the job so whats the harm in trying.
I don't even know if that's why she cancelled, im just assuming as she's always banging on about have I cleaned the side window.
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I'm sure a simple " I cant reach that window" would have worked wonders
Pretending to clean it was a bit of an odd thing to do...
Darran
Told her this numerous times, she told me to clean it via next doors garden. I did this once and it was a pita reaching over the garage.
Nevermind she can find someone else to do it I have much easier stuff to be doing.
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We’ve now taken the approach of offering a two clean holiday for any that cancel and mention the cost of living crisis. Four in the last two days and three have taken it up. I’m not normally flexible on these things but needs must.
With luck the government will adopt something that comes close to the Labour plan. Addressing just the most needy will do nothing for the economy as those people have nothing to spend anyway! Obviously something needs doing for businesses too. Worrying though what the current PM was saying about this being the price we need to pay to defeat Putin.
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80% increase announced by Ofgem.
October is going to be shiiiiiiiiiiiiiiiiiiiit.
You are such a drama queen what will be will be we cannot alter it , still don’t think it’s going to make much difference to our customer base .
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We’ve now taken the approach of offering a two clean holiday for any that cancel and mention the cost of living crisis. Four in the last two days and three have taken it up. I’m not normally flexible on these things but needs must.
Or you could just replace them with customers who can afford the service.
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80% increase announced by Ofgem.
October is going to be shiiiiiiiiiiiiiiiiiiiit.
You are such a drama queen what will be will be we cannot alter it , still don’t think it’s going to make much difference to our customer base .
I'm not to worried either.
-
You do realise that not every address in the country will be paying £3549 a year for energy …. This is your average user , much like the average house price in the uk is £281,161 , it doesn’t mean every house is valued at £281,161 .
The average family holiday to Spain cost apparently around £2k per trip , does this simply mean that families will lose out on a holiday a year and it’s not actually the end of the world….. just an alternative way of looking at the situation.
Yurp.
(http://www.cleanitup.co.uk/smf/1661507859_Screenshot_2022-08-26-08-26-35-72_a23b203fd3aafc6dcb84e438dda678b6.jpg)
Don't know why they keep framing it with "average household price". I'm pretty sure most people understand how their electric bill works?
Exactly, it’s scare mongering . Dazmond won’t be paying £3549. We know everyone is on the same tariff but we won’t all have the same bill.
Prices have risen 189% in 12 months, that's not scare mongering. It's profiteering by the energy producers.
189% increase 😂😂😂😂😂 do you really believe this trash you keep posting ?. Get a grip man
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We’ve now taken the approach of offering a two clean holiday for any that cancel and mention the cost of living crisis. Four in the last two days and three have taken it up. I’m not normally flexible on these things but needs must.
Or you could just replace them with customers who can afford the service.
That will be a shrinking number and that’s the problem and one of the reasons our take up is so much lower this year. Have you any constructive suggestions as to how to ensure we build that in to our marketing?
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You do realise that not every address in the country will be paying £3549 a year for energy …. This is your average user , much like the average house price in the uk is £281,161 , it doesn’t mean every house is valued at £281,161 .
The average family holiday to Spain cost apparently around £2k per trip , does this simply mean that families will lose out on a holiday a year and it’s not actually the end of the world….. just an alternative way of looking at the situation.
Yurp.
(http://www.cleanitup.co.uk/smf/1661507859_Screenshot_2022-08-26-08-26-35-72_a23b203fd3aafc6dcb84e438dda678b6.jpg)
Don't know why they keep framing it with "average household price". I'm pretty sure most people understand how their electric bill works?
Exactly, it’s scare mongering . Dazmond won’t be paying £3549. We know everyone is on the same tariff but we won’t all have the same bill.
Prices have risen 189% in 12 months, that's not scare mongering. It's profiteering by the energy producers.
189% increase 😂😂😂😂😂 do you really believe this trash you keep posting ?. Get a grip man
Mine has increased more than that but I don't have a cap.
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We’ve now taken the approach of offering a two clean holiday for any that cancel and mention the cost of living crisis. Four in the last two days and three have taken it up. I’m not normally flexible on these things but needs must.
Or you could just replace them with customers who can afford the service.
That will be a shrinking number and that’s the problem and one of the reasons our take up is so much lower this year. Have you any constructive suggestions as to how to ensure we build that in to our marketing?
We don’t take on or target cheaper houses 90% of our customers are well healed and not short of money , they are business owners , or have more than one house , are semi retired or retired , or work from home this hasn’t come about by accident it’s been my plan from the day I started and now we have well over 4,000 customers in this situation, ime not stupid enough to think we won’t lose some work but due to our client base hopefully it will be minimal losses . When building a customer base you need to plan ahead and not just take on anything, the ones that will feel the pinch are ones living in council houses or similar and ime not putting these people down but it’s just an unfortunate fact that they will be hit first and the hardest
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You do realise that not every address in the country will be paying £3549 a year for energy …. This is your average user , much like the average house price in the uk is £281,161 , it doesn’t mean every house is valued at £281,161 .
The average family holiday to Spain cost apparently around £2k per trip , does this simply mean that families will lose out on a holiday a year and it’s not actually the end of the world….. just an alternative way of looking at the situation.
Yurp.
(http://www.cleanitup.co.uk/smf/1661507859_Screenshot_2022-08-26-08-26-35-72_a23b203fd3aafc6dcb84e438dda678b6.jpg)
Don't know why they keep framing it with "average household price". I'm pretty sure most people understand how their electric bill works?
Exactly, it’s scare mongering . Dazmond won’t be paying £3549. We know everyone is on the same tariff but we won’t all have the same bill.
Prices have risen 189% in 12 months, that's not scare mongering. It's profiteering by the energy producers.
189% increase 😂😂😂😂😂 do you really believe this trash you keep posting ?. Get a grip man
Mine has increased more than that but I don't have a cap.
Lol I seriously think you need some counselling , no ones has increased by that amount
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2 grand to go to Spain blimey just shows you how statistics can be wrong 🤣🤣.
Could be 7 nights? Or it could be a self catering holiday?
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We’ve now taken the approach of offering a two clean holiday for any that cancel and mention the cost of living crisis. Four in the last two days and three have taken it up. I’m not normally flexible on these things but needs must.
With luck the government will adopt something that comes close to the Labour plan. Addressing just the most needy will do nothing for the economy as those people have nothing to spend anyway! Obviously something needs doing for businesses too. Worrying though what the current PM was saying about this being the price we need to pay to defeat Putin.
Do you do the .."can we ask why you're cancelling our services, just so we can improve?" bit ? If so are the cancellations a result of cost of living crisis or to early to say yet ?
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2 grand to go to Spain blimey just shows you how statistics can be wrong 🤣🤣.
Could be 7 nights? Or it could be a self catering holiday?
I’m just putting in a low number from the internet to show that Britons spend around 2k a year on their jolly’s . I know a lot will spend double/triple that but our bills are going up maybe 2k a year depending on how bad people are at turning lights off , taking 4 baths a day etc.
-
You do realise that not every address in the country will be paying £3549 a year for energy …. This is your average user , much like the average house price in the uk is £281,161 , it doesn’t mean every house is valued at £281,161 .
The average family holiday to Spain cost apparently around £2k per trip , does this simply mean that families will lose out on a holiday a year and it’s not actually the end of the world….. just an alternative way of looking at the situation.
Yurp.
(http://www.cleanitup.co.uk/smf/1661507859_Screenshot_2022-08-26-08-26-35-72_a23b203fd3aafc6dcb84e438dda678b6.jpg)
Don't know why they keep framing it with "average household price". I'm pretty sure most people understand how their electric bill works?
Exactly, it’s scare mongering . Dazmond won’t be paying £3549. We know everyone is on the same tariff but we won’t all have the same bill.
Prices have risen 189% in 12 months, that's not scare mongering. It's profiteering by the energy producers.
189% increase 😂😂😂😂😂 do you really believe this trash you keep posting ?. Get a grip man
Mine has increased more than that but I don't have a cap.
Lol I seriously think you need some counselling , no ones has increased by that amount
It has, or it will have on Thursday.
-
You do realise that not every address in the country will be paying £3549 a year for energy …. This is your average user , much like the average house price in the uk is £281,161 , it doesn’t mean every house is valued at £281,161 .
The average family holiday to Spain cost apparently around £2k per trip , does this simply mean that families will lose out on a holiday a year and it’s not actually the end of the world….. just an alternative way of looking at the situation.
Yurp.
(http://www.cleanitup.co.uk/smf/1661507859_Screenshot_2022-08-26-08-26-35-72_a23b203fd3aafc6dcb84e438dda678b6.jpg)
Don't know why they keep framing it with "average household price". I'm pretty sure most people understand how their electric bill works?
Exactly, it’s scare mongering . Dazmond won’t be paying £3549. We know everyone is on the same tariff but we won’t all have the same bill.
Prices have risen 189% in 12 months, that's not scare mongering. It's profiteering by the energy producers.
189% increase 😂😂😂😂😂 do you really believe this trash you keep posting ?. Get a grip man
Mine has increased more than that but I don't have a cap.
Lol I seriously think you need some counselling , no ones has increased by that amount
It has, or it will have on Thursday.
If I remember correctly you have around 8 works vehicles?? No idea what you are earning but I have 3 and at this time don’t have any issues about paying the bills and ours have gone up yes but not by 189% that’s not the case at all .
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We’ve now taken the approach of offering a two clean holiday for any that cancel and mention the cost of living crisis. Four in the last two days and three have taken it up. I’m not normally flexible on these things but needs must.
With luck the government will adopt something that comes close to the Labour plan. Addressing just the most needy will do nothing for the economy as those people have nothing to spend anyway! Obviously something needs doing for businesses too. Worrying though what the current PM was saying about this being the price we need to pay to defeat Putin.
Its a good idea and something ive been doing for years, i refer to it as a winter break, and offer to not clean during months of dec,jan and feb. I dont advertise the fact but just offer it to customers who want to go 8 weekly and will be doing so with any cancellations i get this autumn. I cant cope over winter anyway so it helps (as long as not too many people do it).
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Seems to be several people on here relying on the fact that their customers are well off so wont be affected as much. My round is a broadchurch, i have a right old mixture but have to say that the better heeled ones are quite often the tightest and the ones who dont tip ,and moan about money the most.
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You do realise that not every address in the country will be paying £3549 a year for energy …. This is your average user , much like the average house price in the uk is £281,161 , it doesn’t mean every house is valued at £281,161 .
The average family holiday to Spain cost apparently around £2k per trip , does this simply mean that families will lose out on a holiday a year and it’s not actually the end of the world….. just an alternative way of looking at the situation.
Yurp.
(http://www.cleanitup.co.uk/smf/1661507859_Screenshot_2022-08-26-08-26-35-72_a23b203fd3aafc6dcb84e438dda678b6.jpg)
Don't know why they keep framing it with "average household price". I'm pretty sure most people understand how their electric bill works?
Exactly, it’s scare mongering . Dazmond won’t be paying £3549. We know everyone is on the same tariff but we won’t all have the same bill.
Prices have risen 189% in 12 months, that's not scare mongering. It's profiteering by the energy producers.
189% increase 😂😂😂😂😂 do you really believe this trash you keep posting ?. Get a grip man
Mine has increased more than that but I don't have a cap.
Lol I seriously think you need some counselling , no ones has increased by that amount
It has, or it will have on Thursday.
If I remember correctly you have around 8 works vehicles?? No idea what you are earning but I have 3 and at this time don’t have any issues about paying the bills and ours have gone up yes but not by 189% that’s not the case at all .
Look again. What were you paying in August last year? Compare that to what you will be paying in October and tell me the % increase.
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Seems to be several people on here relying on the fact that their customers are well off so wont be affected as much. My round is a broadchurch, i have a right old mixture but have to say that the better heeled ones are quite often the tightest and the ones who dont tip ,and moan about money the most.
But still the most likely to have a window cleaner as they’re not struggling to pay their bills
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Seems to be several people on here relying on the fact that their customers are well off so wont be affected as much. My round is a broadchurch, i have a right old mixture but have to say that the better heeled ones are quite often the tightest and the ones who dont tip ,and moan about money the most.
But still the most likely to have a window cleaner as they’re not struggling to pay their bills
Not struggling to pay their bills *yet.
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We’ve now taken the approach of offering a two clean holiday for any that cancel and mention the cost of living crisis. Four in the last two days and three have taken it up. I’m not normally flexible on these things but needs must.
With luck the government will adopt something that comes close to the Labour plan. Addressing just the most needy will do nothing for the economy as those people have nothing to spend anyway! Obviously something needs doing for businesses too. Worrying though what the current PM was saying about this being the price we need to pay to defeat Putin.
Do you do the .."can we ask why you're cancelling our services, just so we can improve?" bit ? If so are the cancellations a result of cost of living crisis or to early to say yet ?
We don't generally get many cancels through the summer months, but this year it's a different story. We do ask every time and it's nearly always "cutting costs in difficult times" type response. Rarely quality but we do get the odd one that's "quality" related. We can't meet everyone's standards.
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Seems to be several people on here relying on the fact that their customers are well off so wont be affected as much. My round is a broadchurch, i have a right old mixture but have to say that the better heeled ones are quite often the tightest and the ones who dont tip ,and moan about money the most.
But still the most likely to have a window cleaner as they’re not struggling to pay their bills
Truth is Mike, you and I have no idea about customers ability to pay bills. Half these people who outwardly show signs of wealth are living beyond their means, credit card maxed out etc. Time will tell and we won't have to wait long to find out how seriously we'll be affected. So much now relying on the government's response. Not often I agree with Nigel but start praying Rikki gets the job.
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You do realise that not every address in the country will be paying £3549 a year for energy …. This is your average user , much like the average house price in the uk is £281,161 , it doesn’t mean every house is valued at £281,161 .
The average family holiday to Spain cost apparently around £2k per trip , does this simply mean that families will lose out on a holiday a year and it’s not actually the end of the world….. just an alternative way of looking at the situation.
Yurp.
(http://www.cleanitup.co.uk/smf/1661507859_Screenshot_2022-08-26-08-26-35-72_a23b203fd3aafc6dcb84e438dda678b6.jpg)
Don't know why they keep framing it with "average household price". I'm pretty sure most people understand how their electric bill works?
Exactly, it’s scare mongering . Dazmond won’t be paying £3549. We know everyone is on the same tariff but we won’t all have the same bill.
Prices have risen 189% in 12 months, that's not scare mongering. It's profiteering by the energy producers.
189% increase 😂😂😂😂😂 do you really believe this trash you keep posting ?. Get a grip man
Mine has increased more than that but I don't have a cap.
Lol I seriously think you need some counselling , no ones has increased by that amount
It has, or it will have on Thursday.
If I remember correctly you have around 8 works vehicles?? No idea what you are earning but I have 3 and at this time don’t have any issues about paying the bills and ours have gone up yes but not by 189% that’s not the case at all .
Look again. What were you paying in August last year? Compare that to what you will be paying in October and tell me the % increase.
It certain,y won’t be 189% increase
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You do realise that not every address in the country will be paying £3549 a year for energy …. This is your average user , much like the average house price in the uk is £281,161 , it doesn’t mean every house is valued at £281,161 .
The average family holiday to Spain cost apparently around £2k per trip , does this simply mean that families will lose out on a holiday a year and it’s not actually the end of the world….. just an alternative way of looking at the situation.
Yurp.
(http://www.cleanitup.co.uk/smf/1661507859_Screenshot_2022-08-26-08-26-35-72_a23b203fd3aafc6dcb84e438dda678b6.jpg)
Don't know why they keep framing it with "average household price". I'm pretty sure most people understand how their electric bill works?
Exactly, it’s scare mongering . Dazmond won’t be paying £3549. We know everyone is on the same tariff but we won’t all have the same bill.
Prices have risen 189% in 12 months, that's not scare mongering. It's profiteering by the energy producers.
189% increase 😂😂😂😂😂 do you really believe this trash you keep posting ?. Get a grip man
Mine has increased more than that but I don't have a cap.
Lol I seriously think you need some counselling , no ones has increased by that amount
It has, or it will have on Thursday.
If I remember correctly you have around 8 works vehicles?? No idea what you are earning but I have 3 and at this time don’t have any issues about paying the bills and ours have gone up yes but not by 189% that’s not the case at all .
Look again. What were you paying in August last year? Compare that to what you will be paying in October and tell me the % increase.
It certain,y won’t be 189% increase
Prove me wrong.
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You do realise that not every address in the country will be paying £3549 a year for energy …. This is your average user , much like the average house price in the uk is £281,161 , it doesn’t mean every house is valued at £281,161 .
The average family holiday to Spain cost apparently around £2k per trip , does this simply mean that families will lose out on a holiday a year and it’s not actually the end of the world….. just an alternative way of looking at the situation.
Yurp.
(http://www.cleanitup.co.uk/smf/1661507859_Screenshot_2022-08-26-08-26-35-72_a23b203fd3aafc6dcb84e438dda678b6.jpg)
Don't know why they keep framing it with "average household price". I'm pretty sure most people understand how their electric bill works?
Exactly, it’s scare mongering . Dazmond won’t be paying £3549. We know everyone is on the same tariff but we won’t all have the same bill.
Prices have risen 189% in 12 months, that's not scare mongering. It's profiteering by the energy producers.
189% increase 😂😂😂😂😂 do you really believe this trash you keep posting ?. Get a grip man
Mine has increased more than that but I don't have a cap.
Lol I seriously think you need some counselling , no ones has increased by that amount
It has, or it will have on Thursday.
If I remember correctly you have around 8 works vehicles?? No idea what you are earning but I have 3 and at this time don’t have any issues about paying the bills and ours have gone up yes but not by 189% that’s not the case at all .
Look again. What were you paying in August last year? Compare that to what you will be paying in October and tell me the % increase.
It certain,y won’t be 189% increase
Prove me wrong.
I know what I was paying last August but don’t know what it will be this October BUT IT WONT BE 189% INCREASE
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If you say so.
(http://www.cleanitup.co.uk/smf/1661617271_Screenshot_2022-08-26-08-26-35-72_a23b203fd3aafc6dcb84e438dda678b6.jpg)
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If you say so.
(http://www.cleanitup.co.uk/smf/1661617271_Screenshot_2022-08-26-08-26-35-72_a23b203fd3aafc6dcb84e438dda678b6.jpg)
Just looked at the combined gas and electric bill and it’s gone up by 60% so far , that’s a long way off your 189%
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If you say so.
(http://www.cleanitup.co.uk/smf/1661617271_Screenshot_2022-08-26-08-26-35-72_a23b203fd3aafc6dcb84e438dda678b6.jpg)
Just looked at the combined gas and electric bill and it’s gone up by 60% so far , that’s a long way off your 189%
Mines about 52% up from last august . Can’t believe my bill was about £58 last august for gas and electric combined!
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If you say so.
(http://www.cleanitup.co.uk/smf/1661617271_Screenshot_2022-08-26-08-26-35-72_a23b203fd3aafc6dcb84e438dda678b6.jpg)
Just looked at the combined gas and electric bill and it’s gone up by 60% so far , that’s a long way off your 189%
So far?
What if you put it up to the October cap?
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It goes up another 80% but we get £66 a month discount
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If you say so.
(http://www.cleanitup.co.uk/smf/1661617271_Screenshot_2022-08-26-08-26-35-72_a23b203fd3aafc6dcb84e438dda678b6.jpg)
Just looked at the combined gas and electric bill and it’s gone up by 60% so far , that’s a long way off your 189%
So far?
What if you put it up to the October cap?
It will go up again but it won’t equal 189%
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Mine was £89.00 a month for gas and leccy last year, last DD was £171.00.
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Mine was £89.00 a month for gas and leccy last year, last DD was £171.00.
Maybe my solar panels are actually making a big difference to my bill after all
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And you can take off the government help that comes in too. And so will your customers.
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And you can take off the government help that comes in too. And so will your customers.
No government help announced for commercial accounts. No cap either.
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We were £140 combined gas and electric, now paying £301 as of next month. 🤦♂️
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And you can take off the government help that comes in too. And so will your customers.
No government help announced for commercial accounts. No cap either.
Not yet Corporal Jones. ::)roll
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And you can take off the government help that comes in too. And so will your customers.
No government help announced for commercial accounts. No cap either.
Not yet Corporal Jones. ::)roll
I don't know what that means so I'll just go ahead assume it's a compliment. Someone who understands how maths works? Probably.
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Lance Corporal Jones. Dad's Army.
Don't Panic!!!! Don't Panic!!!!
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Mine was £89.00 a month for gas and leccy last year, last DD was £171.00.
Maybe my solar panels are actually making a big difference to my bill after all
(http://www.cleanitup.co.uk/smf/1661676632_3E8C1A86-AF92-4C47-B08E-1F1EB3BD5AA1.jpeg)
If any of you guys can afford solar panels, it’s definitely worth it, go for as many as you can possibly fit on your roof. Mine are 10 years old now and new combi boiler last year.
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Mine was £89.00 a month for gas and leccy last year, last DD was £171.00.
Maybe my solar panels are actually making a big difference to my bill after all
(http://www.cleanitup.co.uk/smf/1661676632_3E8C1A86-AF92-4C47-B08E-1F1EB3BD5AA1.jpeg)
If any of you guys can afford solar panels, it’s definitely worth it, go for as many as you can possibly fit on your roof. Mine are 10 years old now and new combi boiler last year.
Do you have batteries for storage? We have solar panels but the power is sold direct to the grid, but even so our electric usage is only £10 more than yours. Are yours not on a feed in tariff?
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Mine was £89.00 a month for gas and leccy last year, last DD was £171.00.
Maybe my solar panels are actually making a big difference to my bill after all
(http://www.cleanitup.co.uk/smf/1661676632_3E8C1A86-AF92-4C47-B08E-1F1EB3BD5AA1.jpeg)
If any of you guys can afford solar panels, it’s definitely worth it, go for as many as you can possibly fit on your roof. Mine are 10 years old now and new combi boiler last year.
Do you have batteries for storage? We have solar panels but the power is sold direct to the grid, but even so our electric usage is only £10 more than yours. Are yours not on a feed in tariff?
Yeah I’m on the original F.I.T. (About 61p per unit of electric we export?) , no batteries as I didn’t think they were needed . I live in a 3 bed semi (4 people) , south facing garden, 3kw system . My hob & oven is electric though
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I'm not really worried about the situation, so far I have only lost 1 customer saying they have to make cutbacks but the same week I gained another 3 jobs which more than made up for the loss.
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Mine was £89.00 a month for gas and leccy last year, last DD was £171.00.
Maybe my solar panels are actually making a big difference to my bill after all
(http://www.cleanitup.co.uk/smf/1661676632_3E8C1A86-AF92-4C47-B08E-1F1EB3BD5AA1.jpeg)
If any of you guys can afford solar panels, it’s definitely worth it, go for as many as you can possibly fit on your roof. Mine are 10 years old now and new combi boiler last year.
Do you have batteries for storage? We have solar panels but the power is sold direct to the grid, but even so our electric usage is only £10 more than yours. Are yours not on a feed in tariff?
Yeah I’m on the original F.I.T. (About 61p per unit of electric we export?) , no batteries as I didn’t think they were needed . I live in a 3 bed semi (4 people) , south facing garden, 3kw system . My hob & oven is electric though
We only moved into our house a year ago and the panels were already there. My understanding is that we don't use any of the electric we generate, but it all goes straight to EON. Is that the same with you? We're on the original tariff too.
Our last FIT payment was £440 so not too bad. I expect the next one to be a bit higher. I guess we get our electric for about nothing in the end. Hob and oven electric too as we've no gas in the village.
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Mine was £89.00 a month for gas and leccy last year, last DD was £171.00.
Maybe my solar panels are actually making a big difference to my bill after all
(http://www.cleanitup.co.uk/smf/1661676632_3E8C1A86-AF92-4C47-B08E-1F1EB3BD5AA1.jpeg)
If any of you guys can afford solar panels, it’s definitely worth it, go for as many as you can possibly fit on your roof. Mine are 10 years old now and new combi boiler last year.
Do you have batteries for storage? We have solar panels but the power is sold direct to the grid, but even so our electric usage is only £10 more than yours. Are yours not on a feed in tariff?
Yeah I’m on the original F.I.T. (About 61p per unit of electric we export?) , no batteries as I didn’t think they were needed . I live in a 3 bed semi (4 people) , south facing garden, 3kw system . My hob & oven is electric though
We only moved into our house a year ago and the panels were already there. My understanding is that we don't use any of the electric we generate, but it all goes straight to EON. Is that the same with you? We're on the original tariff too.
Our last FIT payment was £440 so not too bad. I expect the next one to be a bit higher. I guess we get our electric for about nothing in the end. Hob and oven electric too as we've no gas in the village.
Yeah I’m with Eon too for the FIT, I think you do actually use some of the electric you generate and get paid for the excess that goes to the grid. On a very sunny day , my smart meter says currently using £0.00 , so it’s best to have your washing machine , oven etc on through the day instead of in the evening. My June payment was £573, my next payment as of today is around £564 (will be more by the time I take my reading) which will be paid in September. I usually get around £1500 a year back in feed in tariff payments.
When solar first came out , electricity meters were actually running backwards instead of stopping when the sun came out and caused loads of problems when giving meter readings, iv never took much notice of other peoples bills before but it’ll be interesting to see how ours compares to others over the next year.
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We were £140 combined gas and electric, now paying £301 as of next month. 🤦♂️
Without our log burner, we’d be paying around £400 plus.
Currently £100 a month because we only use the gas to heat the hot water.
Best thing I ever did was get a big fat log burner installed. It’s really gonna make a difference for us!
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Yeah we’ve had our burner for nearly 10 years wouldn’t ever be without one again,had a couple of bricks replaced last week and a sweep the waiting list for an installation is next May 😂.
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The price has shot up as well, mega money to have one installed now!
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Wouldn't be without ours can even boil a kettle and cook on it ;D
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We were £140 combined gas and electric, now paying £301 as of next month. 🤦♂️
Without our log burner, we’d be paying around £400 plus.
Currently £100 a month because we only use the gas to heat the hot water.
Best thing I ever did was get a big fat log burner installed. It’s really gonna make a difference for us!
Does your log burner heat the whole house?
I have one but find it only heats the front room, which we use for about an hour a day. Doesn’t heat any of the bedrooms which is where we spend most of the time (Mon-fri anyway)
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We were £140 combined gas and electric, now paying £301 as of next month. 🤦♂️
Without our log burner, we’d be paying around £400 plus.
Currently £100 a month because we only use the gas to heat the hot water.
Best thing I ever did was get a big fat log burner installed. It’s really gonna make a difference for us!
Does your log burner heat the whole house?
I have one but find it only heats the front room, which we use for about an hour a day. Doesn’t heat any of the bedrooms which is where we spend most of the time (Mon-fri anyway)
It will depend on the layout of the house years ago we only had a wood burner to heat a two bedroom bungalow it was an 8 kw and it was to hot in every room had to open the windows to let heat out , seams strange to spend most of the time in the bedrooms ? You also need to work out what it will cost you for logs it might not be a cost effective option for you , also if you live in a smokeless control area you might not be able to have one . But they are a very good source of heat much better heat than gas or oil central heating
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We were £140 combined gas and electric, now paying £301 as of next month. 🤦♂️
Without our log burner, we’d be paying around £400 plus.
Currently £100 a month because we only use the gas to heat the hot water.
Best thing I ever did was get a big fat log burner installed. It’s really gonna make a difference for us!
Does your log burner heat the whole house?
I have one but find it only heats the front room, which we use for about an hour a day. Doesn’t heat any of the bedrooms which is where we spend most of the time (Mon-fri anyway)
Are you Dazmond in disguise? spare us the details. :)
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We were £140 combined gas and electric, now paying £301 as of next month. 🤦♂️
Without our log burner, we’d be paying around £400 plus.
Currently £100 a month because we only use the gas to heat the hot water.
Best thing I ever did was get a big fat log burner installed. It’s really gonna make a difference for us!
Does your log burner heat the whole house?
I have one but find it only heats the front room, which we use for about an hour a day. Doesn’t heat any of the bedrooms which is where we spend most of the time (Mon-fri anyway)
Yeah we got it based on the fact we have a fairly open plan layout with the stairs having a large open archway from the lounge where the burner is, all the heat moves up into the landing and heats most of the rooms, except ours (at the opposite end of the house), but we only sleep in there anyway. It heats my two kids bedrooms.
It’s an 8kw one, so a fair size, and kicks out serious heat. It will bring our lounge up to 26c and the upstairs to 20c.
The only colder room is the kitchen, although open plan (ish) it’s hard for the heat to reach effectively into the kitchen. We don’t mind that as the oven tends to warm it through at dinner time.
If we didn’t have the layout we have, then it would only really heat the lounge and become more of a gimmick…
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Lol I seriously think you need some counselling , no ones has increased by that amount
You got the name of a good therapist?
(http://www.cleanitup.co.uk/smf/1661756724_IMG_20220829_080105.jpg)
Last year 15.57p
(http://www.cleanitup.co.uk/smf/1661756712_IMG_20220829_075729.jpg)
1st of September this year 48.3p
15.57 to 48.3 = an increase of 210% and as you can see unless Mr Johnson does something about it before Thursday...
We are currently at 38.2p which is ALREADY an increase of 145% which is ALREADY too much. and the zombie government has done nothing.
Tell me again how I'm wrong.
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We were £140 combined gas and electric, now paying £301 as of next month. 🤦♂️
Without our log burner, we’d be paying around £400 plus.
Currently £100 a month because we only use the gas to heat the hot water.
Best thing I ever did was get a big fat log burner installed. It’s really gonna make a difference for us!
Does your log burner heat the whole house?
I have one but find it only heats the front room, which we use for about an hour a day. Doesn’t heat any of the bedrooms which is where we spend most of the time (Mon-fri anyway)
It will depend on the layout of the house years ago we only had a wood burner to heat a two bedroom bungalow it was an 8 kw and it was to hot in every room had to open the windows to let heat out , seams strange to spend most of the time in the bedrooms ? You also need to work out what it will cost you for logs it might not be a cost effective option for you , also if you live in a smokeless control area you might not be able to have one . But they are a very good source of heat much better heat than gas or oil central heating
I already have a log burner, have for 8 years now, I just find it heats the living room and not the more important areas of the house where we spend our time, like the kitchen/diner and bedrooms.
Logs are free as cousin is a tree surgeon so the supply is endless.
Suppose the layout of my house, with it not being open plan, is going to seriously limit the effectiveness.
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Anyway. This thread is about customers cancelling.
So. How's that going?
Any business customers cancelling? How about domestic customers?
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We were £140 combined gas and electric, now paying £301 as of next month. 🤦♂️
Without our log burner, we’d be paying around £400 plus.
Currently £100 a month because we only use the gas to heat the hot water.
Best thing I ever did was get a big fat log burner installed. It’s really gonna make a difference for us!
Does your log burner heat the whole house?
I have one but find it only heats the front room, which we use for about an hour a day. Doesn’t heat any of the bedrooms which is where we spend most of the time (Mon-fri anyway)
It will depend on the layout of the house years ago we only had a wood burner to heat a two bedroom bungalow it was an 8 kw and it was to hot in every room had to open the windows to let heat out , seams strange to spend most of the time in the bedrooms ? You also need to work out what it will cost you for logs it might not be a cost effective option for you , also if you live in a smokeless control area you might not be able to have one . But they are a very good source of heat much better heat than gas or oil central heating
I already have a log burner, have for 8 years now, I just find it heats the living room and not the more important areas of the house where we spend our time, like the kitchen/diner and bedrooms.
Logs are free as cousin is a tree surgeon so the supply is endless.
Suppose the layout of my house, with it not being open plan, is going to seriously limit the effectiveness.
Yep, as said up there 👆 we have the right house layout for good heat distribution.
Crikey mate, wanna send some of that free wood down here? ;D
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Anyway. This thread is about customers cancelling.
So. How's that going?
Any business customers cancelling? How about domestic customers?
Had a few so far that I would put down directly to the price of energy going through the roof and the inaction of the zombie government, single figures, maybe low double. Nothing startling yet.
October will be the one to watch though. At the moment people are hopeful that something will be done, and I don't doubt it will. Whether it's enough or not is another matter.
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On a positive note, requests for solar panel cleaning appear to be up.
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On a positive note, requests for solar panel cleaning appear to be up.
I've definitely cleaned more than usual this year!
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Last august I had 2 move house and I dumped 1.
This august iv had 2 move house , 2 died, dumped 1 & 6 cancel (2 of which said it’s because of the price increase).
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Last august I had 2 move house and I dumped 1.
This august iv had 2 move house , 2 died, dumped 1 & 6 cancel (2 of which said it’s because of the price increase).
How many you picked up in August though?
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How often do you need to charge your vans Soupy?(http://www.cleanitup.co.uk/smf/1661772951_0A7526D1-B9E7-4E7F-A93C-84573A97036A.jpeg)
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How often do you need to charge your vans Soupy?(http://www.cleanitup.co.uk/smf/1661772951_0A7526D1-B9E7-4E7F-A93C-84573A97036A.jpeg)
We charge them every night.
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Last august I had 2 move house and I dumped 1.
This august iv had 2 move house , 2 died, dumped 1 & 6 cancel (2 of which said it’s because of the price increase).
How many you picked up in August though?
Iv picked up 10 customers this month , I don’t offer monthly cleans anymore though . So all 10 customers are either on 2 or 3 monthly frequencies. Turnover is up around 12% from last august, customer count up 9% from last august. I don’t pay for any advertising either
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Just looked at the combined gas and electric bill and it’s gone up by 60% so far , that’s a long way off your 189%
OK then, if yours has gone up 60% so far let's make it simple and say you started at say 20p/kwh
20p/kwh + 60% = 32p/kwh
32p/kwh + 80% (announced by Offbollox last week) = 57.6p/kwh
Percentage increase from 20p/kwh to 57.6p/kwh is.....
188%
Tell me again how I'm "way off", "need counselling" and "need to get a grip" man.
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Lol I seriously think you need some counselling , no ones has increased by that amount
You got the name of a good therapist?
(http://www.cleanitup.co.uk/smf/1661756724_IMG_20220829_080105.jpg)
Last year 15.57p
(http://www.cleanitup.co.uk/smf/1661756712_IMG_20220829_075729.jpg)
1st of September this year 48.3p
15.57 to 48.3 = an increase of 210% and as you can see unless Mr Johnson does something about it before Thursday...
We are currently at 38.2p which is ALREADY an increase of 145% which is ALREADY too much. and the zombie government has done nothing.
Tell me again how I'm wrong.
I have no idea who you get your electricity from but ours hasn’t gone up by anything like that ,we never have had any fixed tariff either , maybe your part of the country is a lot dearer than mine ?…
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Lol I seriously think you need some counselling , no ones has increased by that amount
You got the name of a good therapist?
(http://www.cleanitup.co.uk/smf/1661756724_IMG_20220829_080105.jpg)
Last year 15.57p
(http://www.cleanitup.co.uk/smf/1661756712_IMG_20220829_075729.jpg)
1st of September this year 48.3p
15.57 to 48.3 = an increase of 210% and as you can see unless Mr Johnson does something about it before Thursday...
We are currently at 38.2p which is ALREADY an increase of 145% which is ALREADY too much. and the zombie government has done nothing.
Tell me again how I'm wrong.
Is this for a commercial premiss or a house ? If it’s commercial ime guessing the rate is higher than domestic ?
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Soupy was asked - and visually told he was lying that leccy was up 180 odd %
he's proved this to be true - so in all good grace accept it...
Generally from what ive heard on the radio etc... the average bill will be 180 odd % higher by April - deny it, bury your head in the sand all you like - but thats the way its going esp. as we have a zombie govt at this time
Darran
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It's time to stop this stupid electioneering and just bloody vote for a new PM. Then someone can actually take the reins and run the country and put a stop to this incoming scam.
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Soupy was asked - and visually told he was lying that leccy was up 180 odd %
he's proved this to be true - so in all good grace accept it...
Generally from what ive heard on the radio etc... the average bill will be 180 odd % higher by April - deny it, bury your head in the sand all you like - but thats the way its going esp. as we have a zombie govt at this time
Darran
I haven’t called anyone a liar but have said mine and none of my friends and family have gone up by anything like what he’s quoting , only time will tell what will happen and this time next year we will be in a position to know exact what has and what will happen with energy prices , I said it before and will say it again Joe bloggs stacking shelves in Tesco will not be able to pay bills like this as well as run a car ,pay the mortgage or rent, buy food , pay water bills , council tax , buy cloths etc , it’s just simply not possible, if no one pays their bills then all the energy companies will go bust so what will happen then ? It’s a right old mess I agree but a group of windows cleaners on a forum can debate this until the cows come home and it won’t make the slightest difference, I personally can afford what ever the cost is but on principle will not pay those sort of prices end off .
-
Soupy was asked - and visually told he was lying that leccy was up 180 odd %
he's proved this to be true - so in all good grace accept it...
Generally from what ive heard on the radio etc... the average bill will be 180 odd % higher by April - deny it, bury your head in the sand all you like - but thats the way its going esp. as we have a zombie govt at this time
Darran
I haven’t called anyone a liar but have said mine and none of my friends and family have gone up by anything like what he’s quoting , only time will tell what will happen and this time next year we will be in a position to know exact what has and what will happen with energy prices , I said it before and will say it again Joe bloggs stacking shelves in Tesco will not be able to pay bills like this as well as run a car ,pay the mortgage or rent, buy food , pay water bills , council tax , buy cloths etc , it’s just simply not possible, if no one pays their bills then all the energy companies will go bust so what will happen then ? It’s a right old mess I agree but a group of windows cleaners on a forum can debate this until the cows come home and it won’t make the slightest difference, I personally can afford what ever the cost is but on principle will not pay those sort of prices end off .
I agree what you're saying about lower paid people not affording their energy bills. This cannot go on indefinitely as no one will be able to afford anything, we'll be going back to the dark ages and just about surviving. How will your principle of not paying the prices work though?
-
Soupy was asked - and visually told he was lying that leccy was up 180 odd %
he's proved this to be true - so in all good grace accept it...
Generally from what ive heard on the radio etc... the average bill will be 180 odd % higher by April - deny it, bury your head in the sand all you like - but thats the way its going esp. as we have a zombie govt at this time
Darran
I haven’t called anyone a liar but have said mine and none of my friends and family have gone up by anything like what he’s quoting , only time will tell what will happen and this time next year we will be in a position to know exact what has and what will happen with energy prices , I said it before and will say it again Joe bloggs stacking shelves in Tesco will not be able to pay bills like this as well as run a car ,pay the mortgage or rent, buy food , pay water bills , council tax , buy cloths etc , it’s just simply not possible, if no one pays their bills then all the energy companies will go bust so what will happen then ? It’s a right old mess I agree but a group of windows cleaners on a forum can debate this until the cows come home and it won’t make the slightest difference, I personally can afford what ever the cost is but on principle will not pay those sort of prices end off .
I agree what you're saying about lower paid people not affording their energy bills. This cannot go on indefinitely as no one will be able to afford anything, we'll be going back to the dark ages and just about surviving. How will your principle of not paying the prices work though?
Ime seriously thinking of living in the camper van and leaving the house empty for a while been thinking about a long trip away , or might rent the house out for a few months , I certainly won’t be paying the predicted energy costs out of principal , we haven’t made a decision yet but ime considering all options .
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Just looked at the combined gas and electric bill and it’s gone up by 60% so far , that’s a long way off your 189%
OK then, if yours has gone up 60% so far let's make it simple and say you started at say 20p/kwh
20p/kwh + 60% = 32p/kwh
32p/kwh + 80% (announced by Offbollox last week) = 57.6p/kwh
Percentage increase from 20p/kwh to 57.6p/kwh is.....
188%
Tell me again how I'm "way off", "need counselling" and "need to get a grip" man.
See above.
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Just sent a few text messages for tomorrow...2 came back ..hold off at the minute 😧
I’m only a small round anyway and these two have previously been bang on😳
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just offer a 6/8 weekly clean
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Soupy was asked - and visually told he was lying that leccy was up 180 odd %
he's proved this to be true - so in all good grace accept it...
Generally from what ive heard on the radio etc... the average bill will be 180 odd % higher by April - deny it, bury your head in the sand all you like - but thats the way its going esp. as we have a zombie govt at this time
Darran
I haven’t called anyone a liar but have said mine and none of my friends and family have gone up by anything like what he’s quoting , only time will tell what will happen and this time next year we will be in a position to know exact what has and what will happen with energy prices , I said it before and will say it again Joe bloggs stacking shelves in Tesco will not be able to pay bills like this as well as run a car ,pay the mortgage or rent, buy food , pay water bills , council tax , buy cloths etc , it’s just simply not possible, if no one pays their bills then all the energy companies will go bust so what will happen then ? It’s a right old mess I agree but a group of windows cleaners on a forum can debate this until the cows come home and it won’t make the slightest difference, I personally can afford what ever the cost is but on principle will not pay those sort of prices end off .
I agree what you're saying about lower paid people not affording their energy bills. This cannot go on indefinitely as no one will be able to afford anything, we'll be going back to the dark ages and just about surviving. How will your principle of not paying the prices work though?
Ime seriously thinking of living in the camper van and leaving the house empty for a while been thinking about a long trip away , or might rent the house out for a few months , I certainly won’t be paying the predicted energy costs out of principal , we haven’t made a decision yet but ime considering all options .
I was thinking similar. I was thinking about selling the house, van, motorbikes....packing work in and live in my caravan. Feck it, I've had enough of the lot of it.
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Just sent a few text messages for tomorrow...2 came back ..hold off at the minute 😧
I’m only a small round anyway and these two have previously been bang on😳
😢
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I have a nest egg for a rainy day but think it's going to pay to get solar installed in the house, needs must. I'm not paying thiose daft energy prices when it kicks in.
Without government help a lot of small businesses will not be viable to make a profit and will fold, guarantee it!
I think I will be able to ride out the storm reasonably well as I clean in a lot of affluent areas but I also have a mixed bag of work/customers to minimise the risks. from previous experience of hard times, this will be the worst and anyone who thinks it won't affect them directly or indirectly hasn't really taken on board the fact that wages have been kept low since the banking crisis, covid, fuel poverty, interest rates escalating for mortgages, rising inflation and job losses to follow, not good times but hard times ahead for one or two years minimum.
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Soupy was asked - and visually told he was lying that leccy was up 180 odd %
he's proved this to be true - so in all good grace accept it...
Generally from what ive heard on the radio etc... the average bill will be 180 odd % higher by April - deny it, bury your head in the sand all you like - but thats the way its going esp. as we have a zombie govt at this time
Darran
I haven’t called anyone a liar but have said mine and none of my friends and family have gone up by anything like what he’s quoting , only time will tell what will happen and this time next year we will be in a position to know exact what has and what will happen with energy prices , I said it before and will say it again Joe bloggs stacking shelves in Tesco will not be able to pay bills like this as well as run a car ,pay the mortgage or rent, buy food , pay water bills , council tax , buy cloths etc , it’s just simply not possible, if no one pays their bills then all the energy companies will go bust so what will happen then ? It’s a right old mess I agree but a group of windows cleaners on a forum can debate this until the cows come home and it won’t make the slightest difference, I personally can afford what ever the cost is but on principle will not pay those sort of prices end off .
I agree what you're saying about lower paid people not affording their energy bills. This cannot go on indefinitely as no one will be able to afford anything, we'll be going back to the dark ages and just about surviving. How will your principle of not paying the prices work though?
Ime seriously thinking of living in the camper van and leaving the house empty for a while been thinking about a long trip away , or might rent the house out for a few months , I certainly won’t be paying the predicted energy costs out of principal , we haven’t made a decision yet but ime considering all options .
I was thinking similar. I was thinking about selling the house, van, motorbikes....packing work in and live in my caravan. Feck it, I've had enough of the lot of it.
We have been looking at possibly buying a field and putting a log cabin on it ,( obviously got to get planning) bore hole for water , solar with battery back up for electric , and wind turbine , and septic tank and not needing any outside supplies , it’s not cheap technology but it’s an option that in the long term could save a fortune , ime in the process of selling of over 4,000 jobs so this will give me a nice little lump sum to put towards it .
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I'm 8 weekly in Bournemouth and had 3 cancel this year; all said it was due to rising costs. Good customers too.
I am still doing price increases (£1 here £2 there) and that is all going ok.
What I have changed is: I'm cutting down on my workload, so I was ready to bin off a few jobs that I don't really enjoy. Probably 5% of my round. However, now, I will keep hold of these customers and maybe do a cull this time next year.
I have done no advertising at all this year and I'm still picking up work, not loads, but some.
Personally, I will ignore any outside influences and just keep going.
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Soupy was asked - and visually told he was lying that leccy was up 180 odd %
he's proved this to be true - so in all good grace accept it...
Generally from what ive heard on the radio etc... the average bill will be 180 odd % higher by April - deny it, bury your head in the sand all you like - but thats the way its going esp. as we have a zombie govt at this time
Darran
I haven’t called anyone a liar but have said mine and none of my friends and family have gone up by anything like what he’s quoting , only time will tell what will happen and this time next year we will be in a position to know exact what has and what will happen with energy prices , I said it before and will say it again Joe bloggs stacking shelves in Tesco will not be able to pay bills like this as well as run a car ,pay the mortgage or rent, buy food , pay water bills , council tax , buy cloths etc , it’s just simply not possible, if no one pays their bills then all the energy companies will go bust so what will happen then ? It’s a right old mess I agree but a group of windows cleaners on a forum can debate this until the cows come home and it won’t make the slightest difference, I personally can afford what ever the cost is but on principle will not pay those sort of prices end off .
I agree what you're saying about lower paid people not affording their energy bills. This cannot go on indefinitely as no one will be able to afford anything, we'll be going back to the dark ages and just about surviving. How will your principle of not paying the prices work though?
Ime seriously thinking of living in the camper van and leaving the house empty for a while been thinking about a long trip away , or might rent the house out for a few months , I certainly won’t be paying the predicted energy costs out of principal , we haven’t made a decision yet but ime considering all options .
Really?a camper van in the middle of winter?
I don't think you ve thought this through mate!😄
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It’s CIU, anything goes on here ;D
I’m going to leave the house empty and live on a cruise ship for the winter. Probably work out the same as the energy bill.
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Soupy was asked - and visually told he was lying that leccy was up 180 odd %
he's proved this to be true - so in all good grace accept it...
Generally from what ive heard on the radio etc... the average bill will be 180 odd % higher by April - deny it, bury your head in the sand all you like - but thats the way its going esp. as we have a zombie govt at this time
Darran
I haven’t called anyone a liar but have said mine and none of my friends and family have gone up by anything like what he’s quoting , only time will tell what will happen and this time next year we will be in a position to know exact what has and what will happen with energy prices , I said it before and will say it again Joe bloggs stacking shelves in Tesco will not be able to pay bills like this as well as run a car ,pay the mortgage or rent, buy food , pay water bills , council tax , buy cloths etc , it’s just simply not possible, if no one pays their bills then all the energy companies will go bust so what will happen then ? It’s a right old mess I agree but a group of windows cleaners on a forum can debate this until the cows come home and it won’t make the slightest difference, I personally can afford what ever the cost is but on principle will not pay those sort of prices end off .
I agree what you're saying about lower paid people not affording their energy bills. This cannot go on indefinitely as no one will be able to afford anything, we'll be going back to the dark ages and just about surviving. How will your principle of not paying the prices work though?
Ime seriously thinking of living in the camper van and leaving the house empty for a while been thinking about a long trip away , or might rent the house out for a few months , I certainly won’t be paying the predicted energy costs out of principal , we haven’t made a decision yet but ime considering all options .
Really?a camper van in the middle of winter?
I don't think you ve thought this through mate!😄
Already got one it’s like living in a house but smaller , fixed double bed , Wabasto heating , shower and toilet swivel front seats two more travel seats , very comfortable, 600 watt so,ar charging lithium batteries can permanently live off grid in it . I want to go around Europe for 12 months but with work cannot do it at the moment .
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I’ve got a damper van. It has a 650l water tank, two batteries and three seats. Only sleep in it during lunch breaks.
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I’ve got a damper van. It has a 650l water tank, two batteries and three seats. Only sleep in it during lunch breaks.
Maybe the tank is leaking? :D
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And you can take off the government help that comes in too. And so will your customers.
No government help announced for commercial accounts. No cap either.
Just nipped into a local butchers, just a small shop, and overheard the owner saying. His electric bill alone for the. Business has gone up £1000 a month.
There's alot of businesses out there waiting with baited breath to see what the new pm will do. And a lot are in far more danger than us. Not good times.
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And you can take off the government help that comes in too. And so will your customers.
No government help announced for commercial accounts. No cap either.
Just nipped into a local butchers, just a small shop, and overheard the owner saying. His electric bill alone for the. Business has gone up £1000 a month.
There's alot of businesses out there waiting with baited breath to see what the new pm will do. And a lot are in far more danger than us. Not good times.
Some aren't waiting.
I see Brewdog just shut 6 bars.
https://news.sky.com/story/brewdog-to-close-six-pubs-due-to-spiralling-costs-and-no-prospect-of-help-from-clueless-government-12686261
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I always thought everyone was on £500 a day here? ???
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And you can take off the government help that comes in too. And so will your customers.
No government help announced for commercial accounts. No cap either.
Just nipped into a local butchers, just a small shop, and overheard the owner saying. His electric bill alone for the. Business has gone up £1000 a month.
There's alot of businesses out there waiting with baited breath to see what the new pm will do. And a lot are in far more danger than us. Not good times.
🤥 no way his electric bill has gone up 1k a month
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And you can take off the government help that comes in too. And so will your customers.
No government help announced for commercial accounts. No cap either.
Just nipped into a local butchers, just a small shop, and overheard the owner saying. His electric bill alone for the. Business has gone up £1000 a month.
There's alot of businesses out there waiting with baited breath to see what the new pm will do. And a lot are in far more danger than us. Not good times.
🤥 no way his electric bill has gone up 1k a month
Probably his tenants growing dope up in the loft above
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And you can take off the government help that comes in too. And so will your customers.
No government help announced for commercial accounts. No cap either.
Just nipped into a local butchers, just a small shop, and overheard the owner saying. His electric bill alone for the. Business has gone up £1000 a month.
There's alot of businesses out there waiting with baited breath to see what the new pm will do. And a lot are in far more danger than us. Not good times.
🤥 no way his electric bill has gone up 1k a month
Why not? There's no cap for small businesses.
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Calm down Soupy. This time next week Truss will be announcing what support is coming down the 'pike.
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16 pages and hardly any cancels yet, think we could get to 100 when the poo really hits the fan
;D, keep on shining fellas and dont watch BBC news
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Well let’s just hope it’s not her there’s nothing about her at all that fills me with confidence,at least Rishi has some track record she’s just interested in getting the job for her CV.
For an easier 18 months my vote would be for the bloke that got us through Covid. .
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Well let’s just hope it’s not her there’s nothing about her at all that fills me with confidence,at least Rishi has some track record she’s just interested in getting the job for her CV.
For an easier 18 months my vote would be for the bloke that got us through Covid. .
oh stop it Nigel, ive just had to like one one of your posts, feels weird :)
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And you can take off the government help that comes in too. And so will your customers.
No government help announced for commercial accounts. No cap either.
Just nipped into a local butchers, just a small shop, and overheard the owner saying. His electric bill alone for the. Business has gone up £1000 a month.
There's alot of businesses out there waiting with baited breath to see what the new pm will do. And a lot are in far more danger than us. Not good times.
🤥 no way his electric bill has gone up 1k a month
£90k up to £1.16 million :
https://news.sky.com/story/care-provider-sheffcare-says-11x-higher-energy-bills-may-force-homes-to-shut-down-12687228
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For an easier 18 months my vote would be for the bloke that got us through Covid. .
Me too, and i've took his excellent advice to buy a new kettle from Tescos today. I'll save £10 this coming year on my electric bill.
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Calm down Soupy. This time next week Truss will be announcing what support is coming down the 'pike.
Lol.
Good one.
Truss.
Lol
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Calm down Soupy. This time next week Truss will be announcing what support is coming down the 'pike.
Lol.
Good one.
Truss.
Lol
You're like a broken record Soupy. This thread is about customer cancellations, not your persistent panic about your own energy bill.
Tell us about the cancellations your company is experiencing.
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Spoke to long standing customers yesterday, both good jobs, 2 kids.
They were saying they won’t cancel window cleaning, but have seen a huge rise in bills, said they are using there log burner and only an hour or two of gas a day come winter.
She’s a head of department teacher, he’s got a very good job for the council heading up the arborist and planning area.
Just shows that even our above average earning customers are feeling the squeeze.
If government steps in big time r.e energy, i think we’ll all be ok. The scarier thing is government handouts don’t solve the problem, it’s never a good thing to rely on the state.
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Calm down Soupy. This time next week Truss will be announcing what support is coming down the 'pike.
Lol.
Good one.
Truss.
Lol
You're like a broken record Soupy. This thread is about customer cancellations, not your persistent panic about your own energy bill.
Tell us about the cancellations your company is experiencing.
You made it about politics Jack.
I was merely pointing out a shaky looking assersion.
🤥 no way his electric bill has gone up 1k a month
Why not? There's no cap for small businesses.
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The world has changed a lot in just a few decades. we are a society that wants what we want, when we want it.
Granted , for some families it
is going to be a difficult time , and of course we are right to worry a little about people cutting back.
listening to the news constantly doesn't help. It's better to play the field by our own experience whilst being prepared to adapt and have a plan in place.
the house i grew up in was heated by a coal rayburn. we didnt have heating upstairs , unless we plugged in a radiator for a while before bed . I had a hot water bottle . and in the morning there was frost on the insides of the windows , when it was very cold .
we had an outside toilet also.
today , this would be classed as living in fuel poverty. however, i look back with fondness , it was just normal and we took measures to ensure we were warm.
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Calm down Soupy. This time next week Truss will be announcing what support is coming down the 'pike.
Lol.
Good one.
Truss.
Lol
You're like a broken record Soupy. This thread is about customer cancellations, not your persistent panic about your own energy bill.
Tell us about the cancellations your company is experiencing.
You made it about politics Jack.
I was merely pointing out a shaky looking assersion.
🤥 no way his electric bill has gone up 1k a month
Why not? There's no cap for small businesses.
Not a helpful syllable - as is becoming your normal posting style.
So what experience is your business having with cancellations compared to the size of your customer base?
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Not a helpful syllable - as is becoming your normal posting style.
So what experience is your business having with cancellations compared to the size of your customer base?
??? I answered that a few days ago.
Anyway. This thread is about customers cancelling.
So. How's that going?
Any business customers cancelling? How about domestic customers?
Had a few so far that I would put down directly to the price of energy going through the roof and the inaction of the zombie government, single figures, maybe low double. Nothing startling yet.
October will be the one to watch though. At the moment people are hopeful that something will be done, and I don't doubt it will. Whether it's enough or not is another matter.
I don't know what your problem is Jack but it's becoming wearing.
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Had 2 cancel over the last month 600 a year but picked up 4 times that with another 4-5 jobs,funny how that happens it’s almost like someone doesn’t want me to pack up window cleaning lol.
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Not a helpful syllable - as is becoming your normal posting style.
So what experience is your business having with cancellations compared to the size of your customer base?
??? I answered that a few days ago.
Anyway. This thread is about customers cancelling.
So. How's that going?
Any business customers cancelling? How about domestic customers?
Had a few so far that I would put down directly to the price of energy going through the roof and the inaction of the zombie government, single figures, maybe low double. Nothing startling yet.
October will be the one to watch though. At the moment people are hopeful that something will be done, and I don't doubt it will. Whether it's enough or not is another matter.
I don't know what your problem is Jack but it's becoming wearing.
Must've got lost in all your moaning and negativity.
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Had 2 cancel over the last month 600 a year but picked up 4 times that with another 4-5 jobs,funny how that happens it’s almost like someone doesn’t want me to pack up window cleaning lol.
It's crazy isn't it? Another enquiry today for me. Maybe the low sun in the mornings is still flushing out the interest.
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Had 2 cancel over the last month 600 a year but picked up 4 times that with another 4-5 jobs,funny how that happens it’s almost like someone doesn’t want me to pack up window cleaning lol.
It's crazy isn't it? Another enquiry today for me. Maybe the low sun in the mornings is still flushing out the interest.
There's lots of people who are still addled with the delusion with hope.
Idiots.
;D
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I think the best course of action is to cancel/bin off 75% of your current customers because tomorrow. triple that will ring in for your services not only that but pay you more than double of your old customers ;D
I'm off to enjoy the sunshine with a VERY large Malibu and coke
Darran
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This will irritate the forum Eeyores, but most of us will be happy with what it indicates as regards possible cancellations.
Yesterday a dumpee came up asking to be taken back on. This morning I had an enquiry by email which I will go to look at next week. And this afternoon another walk-up got taken on my books.
More deludes for Jack to clean. Alright? ;D
Now the constructive part of all this ... these enquiries are from different areas of my round; I don't have a website, I have removed my signs from my van and I am not actively looking for more work. Quite the reverse in fact.
So you can draw comfort from the fact that people are not cancelling in droves because no government bail-out has been specified in more detail yet. The day before yesterday I did a day of commercials - no one has mentioned cutting back on the windows - so as of this week the looming "electricity and gas price hike" for commercial customers is not making them panic and cancel.
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And enquiries for solar panel cleaning have never been at this level. Im getting 3 enquiries a week for them.
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I've turned the booster pump off. That'll save me a few quid 👍
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Starting this one Monday morning.
(http://www.cleanitup.co.uk/smf/1662135981_ff.jpg)
(http://www.cleanitup.co.uk/smf/1662135981_fff.jpg)
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To be the preverbal sitting on the fence type...
We have yet to have a cancel (not talking it in) due to COL - we are actively leafleting and canvassing and TBH the response is excellent - But this is in preparation for the POSSIBLE load of cancelations that may or not be around the corner..
My head points towards that there will be - certainly as it stands biz rates for leccy are up 300 - 400% if a chip shop was on £1100 a month for leccy and now being told its going to be £6000 - are we going to pay £8 for a bag chips?
However experience is I started 13 years ago - loads of stuff shutting down - redundancies etc.. yet I started up my window cleaning round and expended at a fast rate - so things may get tough but will people cancel ? only time will prove this either way,
IMO - those that are strongest - well established - good customer base - Quality cleans - regular & reliable service will survive
(just like Gloria Gaynor ;D)
Darran
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Starting this one Monday morning.
(http://www.cleanitup.co.uk/smf/1662135981_ff.jpg)
(http://www.cleanitup.co.uk/smf/1662135981_fff.jpg)
covered in Lichen ;D
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Time will tell....no-one is even putting the heating on yet! ;D
Come feb and march next year we could see a different story in regards to missed cleans and cancellations
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I don’t mind customers cancelling at all , I see customers as stepping stones to building a better more profitable business .
When one cancels , I take another one or two on that’s better priced.
It never ends , lost one today but also had 3 enquiries today . £90 gutter job booked in & 2 regular window jobs on the books.
I think it must just be me , soupy & 8 weekly that loses jobs from everyone in the whole country 😆
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Starting this one Monday morning.
(http://www.cleanitup.co.uk/smf/1662135981_ff.jpg)
(http://www.cleanitup.co.uk/smf/1662135981_fff.jpg)
covered in Lichen ;D
Should be ok with an FSC.
Did this one earlier today, 2 hours.
(http://www.cleanitup.co.uk/smf/1662140751_FFFF.jpg)
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Starting this one Monday morning.
(http://www.cleanitup.co.uk/smf/1662135981_ff.jpg)
(http://www.cleanitup.co.uk/smf/1662135981_fff.jpg)
covered in Lichen ;D
And asbestos :)
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Starting this one Monday morning.
(http://www.cleanitup.co.uk/smf/1662135981_ff.jpg)
(http://www.cleanitup.co.uk/smf/1662135981_fff.jpg)
covered in Lichen ;D
And asbestos :)
Quite harmless provided you aren’t cutting or drilling it
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There’s always one.
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Does anyone who doesn’t have a commercial property, claim for their gas & electric they use for washing cloths in washing machine and use of electric when running booster pumps ?
Or do you guys just claim £216 a year for use of home?
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I always claimed a % of electric, gas and when I used to rent a % of that for the room we used as as office
Darran
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Does anyone who doesn’t have a commercial property, claim for their gas & electric they use for washing cloths in washing machine and use of electric when running booster pumps ?
Or do you guys just claim £216 a year for use of home?
Sorry but that did make me laugh talk about trying anything to get a few quid off lol.
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Oh dear😁I claim £100 for washing cloths and uniform ( separately!) and about the same for electric used on booster pump and charging batteries.
Have had to stop using the immersion to heat the water.
In cancellations I have always had them as the Military move their people all the time. In the summer I can lose a third of my round. The pluses have been that I get a lot of extra March Out cleans and also can raise prices when new customers come on.
Work has always replaced but a little worried now. If desperate I’d offer one off cleans.
Had three cancellations so far due to the need to save money, one an officer on well over 50 k.
I use an A board at the entrance to the site I’m working on and cards.
Local Facebook groups also bring me a lot in and word of mouth.
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Does anyone who doesn’t have a commercial property, claim for their gas & electric they use for washing cloths in washing machine and use of electric when running booster pumps ?
Or do you guys just claim £216 a year for use of home?
I claim for immersion use in the late autumn through early spring. I just estimate as follows per working night.
October - 3 hrs x 12
November - 4 hrs x 16
December/January/February - 5 hours x 12 x 16 x 16
March - 4hrs x 16
April - 3hrs x 12
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Does anyone who doesn’t have a commercial property, claim for their gas & electric they use for washing cloths in washing machine and use of electric when running booster pumps ?
Or do you guys just claim £216 a year for use of home?
Sorry but that did make me laugh talk about trying anything to get a few quid off lol.
Only a fool wouldn't.
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Does anyone who doesn’t have a commercial property, claim for their gas & electric they use for washing cloths in washing machine and use of electric when running booster pumps ?
Or do you guys just claim £216 a year for use of home?
Sorry but that did make me laugh talk about trying anything to get a few quid off lol.
Only a fool wouldn't.
Exactly, you can claim for whatever is for your business, however my accountant said last week that he doesn’t claim for electric and just claims £216 a year for home office use. I was just curious, especially now that soupy said electric is going up 189% , what others do?
I reckon my booster pump is on around 3 hours a day 5-6 days a week but not sure how much electric it actually uses
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Does anyone who doesn’t have a commercial property, claim for their gas & electric they use for washing cloths in washing machine and use of electric when running booster pumps ?
Or do you guys just claim £216 a year for use of home?
Sorry but that did make me laugh talk about trying anything to get a few quid off lol.
Is it not a business expense?
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Does anyone who doesn’t have a commercial property, claim for their gas & electric they use for washing cloths in washing machine and use of electric when running booster pumps ?
Or do you guys just claim £216 a year for use of home?
Sorry but that did make me laugh talk about trying anything to get a few quid off lol.
Only a fool wouldn't.
Exactly, you can claim for whatever is for your business, however my accountant said last week that he doesn’t claim for electric and just claims £216 a year for home office use. I was just curious, especially now that soupy said electric is going up 189% , what others do?
I reckon my booster pump is on around 3 hours a day 5-6 days a week but not sure how much electric it actually uses
If you look on the booster pump it should say how many watts it is mine is 375 so you can work out electric usage roughly from that
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Does anyone who doesn’t have a commercial property, claim for their gas & electric they use for washing cloths in washing machine and use of electric when running booster pumps ?
Or do you guys just claim £216 a year for use of home?
Sorry but that did make me laugh talk about trying anything to get a few quid off lol.
Only a fool wouldn't.
Exactly, you can claim for whatever is for your business, however my accountant said last week that he doesn’t claim for electric and just claims £216 a year for home office use. I was just curious, especially now that soupy said electric is going up 189% , what others do?
I reckon my booster pump is on around 3 hours a day 5-6 days a week but not sure how much electric it actually uses
If you look on the booster pump it should say how many watts it is mine is 375 so you can work out electric usage roughly from that
(http://www.cleanitup.co.uk/smf/1662215942_DA83F752-EB2A-4741-80A2-82EC3FF2322D.jpeg)
The smart meter says 81W at the moment, then when I switch the booster pump on it says 1.21kw . So it’s using 940W?
How would you work this out -
940W x 3 hrs a day x 5 days a week =
Edit -
A formula I just saw
940W x 3hrs / 1000 = 2.82kwh a day
2.82Kwh x 5 days = 14.1kwh a week
14.1kwh x 0.52p from October = £7.33 a week
£7.33p x 48 weeks = £351.84 a year…
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I decided to switch my booster off this week. RO is producing 007 without it. With booster it produces 005. Taking a long time to fill the IBC though. I might get rid of the submersible pump and suck the pure into the van instead. Even more savings to be had :D
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Carry it round in a bucket…
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Does anyone who doesn’t have a commercial property, claim for their gas & electric they use for washing cloths in washing machine and use of electric when running booster pumps ?
Or do you guys just claim £216 a year for use of home?
Sorry but that did make me laugh talk about trying anything to get a few quid off lol.
Only a fool wouldn't.
Exactly, you can claim for whatever is for your business, however my accountant said last week that he doesn’t claim for electric and just claims £216 a year for home office use. I was just curious, especially now that soupy said electric is going up 189% , what others do?
I reckon my booster pump is on around 3 hours a day 5-6 days a week but not sure how much electric it actually uses
If you look on the booster pump it should say how many watts it is mine is 375 so you can work out electric usage roughly from that
(http://www.cleanitup.co.uk/smf/1662215942_DA83F752-EB2A-4741-80A2-82EC3FF2322D.jpeg)
The smart meter says 81W at the moment, then when I switch the booster pump on it says 1.21kw . So it’s using 940W?
How would you work this out -
940W x 3 hrs a day x 5 days a week =
Edit -
A formula I just saw
940W x 3hrs / 1000 = 2.82kwh a day
2.82Kwh x 5 days = 14.1kwh a week
14.1kwh x 0.52p from October = £7.33 a week
£7.33p x 48 weeks = £351.84 a year…
i had no idea is was that expensive to run. Ive got in the habit of leaving it on till the tanks full then switching off at the tap, think i'll manage it a bit more carefully from now on, i can certainly get away with filling at normal tap pressure for some of the week.
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Any cancelling updates?
Nothing in the way of cancellations for me from people panicking over energy bills. Not even businesses I clean for.
Anyone else?
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Two more today.
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I picked up 1 yesterday and 1 today the total for those 2 for a year around 1200,let’s hope Lizzy had a peek at Rishis manifesto you never know we might get away with it.
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I picked up 1 yesterday and 1 today the total for those 2 for a year around 1200,let’s hope Lizzy had a peek at Rishis manifesto you never know we might get away with it.
Wasn't a fan of rishi's plan to be honest.
Capping the prices at a lower rate is the only fair and sensible option I've heard so far.
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Two more today.
Taken any on recently? Did those cancelling say why? Were they domestics?
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None for me so far, although chatted with a Doctor (husband and wife both docs) who’s energy company wanted to increase the D/D from £300 a month to £2100. 7 fold increase.
She seemed to think it was a mistake.
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I picked up 1 yesterday and 1 today the total for those 2 for a year around 1200,let’s hope Lizzy had a peek at Rishis manifesto you never know we might get away with it.
Domestics or businesses?
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None for me so far, although chatted with a Doctor (husband and wife both docs) who’s energy company wanted to increase the D/D from £300 a month to £2100. 7 fold increase.
She seemed to think it was a mistake.
Was that at their surgery?
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Lost 2 in August, both house moves.
Phone has gone mental this past week after a very quiet August. Have taken on 3 houses, a vets and a childrens home, total value around £1050 per year.
There’s some right doom-mongers in here.
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Two more today.
Taken any on recently? Did those cancelling say why? Were they domestics?
Yes, yes - cutting back and yes.
I'm only referencing people who directly say it's due to saving money.
I can't blame the dead ones on the tories - yet.
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Two more today.
Taken any on recently? Did those cancelling say why? Were they domestics?
Yes, yes - cutting back and yes.
I'm only referencing people who directly say it's due to saving money.
I can't blame the dead ones on the tories - yet.
Good to see you're taking people on.
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None for me so far, although chatted with a Doctor (husband and wife both docs) who’s energy company wanted to increase the D/D from £300 a month to £2100. 7 fold increase.
She seemed to think it was a mistake.
Was that at their surgery?
No, the house
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None for me so far, although chatted with a Doctor (husband and wife both docs) who’s energy company wanted to increase the D/D from £300 a month to £2100. 7 fold increase.
She seemed to think it was a mistake.
Was that at their surgery?
No, the house
Hopefully lizzy will save us all on Thursday when she announces a 2 year cap on energy bills
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None for me so far, although chatted with a Doctor (husband and wife both docs) who’s energy company wanted to increase the D/D from £300 a month to £2100. 7 fold increase.
She seemed to think it was a mistake.
Was that at their surgery?
No, the house
Hopefully lizzy will save us all on Thursday when she announces a 2 year cap on energy bills
Hopefully.
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A 2 year cap and 15 years to pay it back, including interest. Never mind, we will all benefit from tax cuts, and the oil/gas companies will be happy because they will not have to pay a windfall tax.
In Truss we Trust.
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None for me so far, although chatted with a Doctor (husband and wife both docs) who’s energy company wanted to increase the D/D from £300 a month to £2100. 7 fold increase.
She seemed to think it was a mistake.
Was that at their surgery?
No, the house
Hopefully lizzy will save us all on Thursday when she announces a 2 year cap on energy bills
Hopefully.
You seem to hope that she won't. Then you could be proved right. That would be a major win for you wouldn't it? ;D
Meanwhile the rest of us can be happy that our window cleaning customers (and we) are supported financially and able to continue being ... well ... our customers. ;D
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Hopefully.
You seem to hope that she won't. Then you could be proved right. That would be a major win for you wouldn't it? ;D
Meanwhile the rest of us can be happy that our window cleaning customers (and we) are supported financially and able to continue being ... well ... our customers. ;D
I seem to what now? I just agreed that hopefully she sorts it? Do you have any other crap you'd like to make up?
I want it sorted. I don't give a toss who sorts it.
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I might be adding 2+2 and making 5 but I've taken on 2 today and done another quote when previously it's been very quiet, I wonder if the good news stories about energy prices possibly being frozen being circulated by the same scaremonging media thats scared everyone poopless might mean we're turning a corner.
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Had 2 cancel over the last month 600 a year but picked up 4 times that with another 4-5 jobs,funny how that happens it’s almost like someone doesn’t want me to pack up window cleaning lol.
It's crazy isn't it? Another enquiry today for me. Maybe the low sun in the mornings is still flushing out the interest.
There's lots of people who are still addled with the delusion with hope.
Idiots.
;D
Crap you say? ;D
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I might be adding 2+2 and making 5 but I've taken on 2 today and done another quote when previously it's been very quiet, I wonder if the good news stories about energy prices possibly being frozen being circulated by the same scaremonging media thats scared everyone poopless might mean we're turning a corner.
AND the occasional but persistent scaremonger on here?
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I picked up 1 yesterday and 1 today the total for those 2 for a year around 1200,let’s hope Lizzy had a peek at Rishis manifesto you never know we might get away with it.
Domestics or businesses?
They are domestics actually I’ve had another text this afternoon new people have moved in to a house I’ve been doing for years so I’ve got that 1 back 900 a year,3 jobs in a few days.
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I might be adding 2+2 and making 5 but I've taken on 2 today and done another quote when previously it's been very quiet, I wonder if the good news stories about energy prices possibly being frozen being circulated by the same scaremonging media thats scared everyone poopless might mean we're turning a corner.
AND the occasional but persistent scaremonger on here?
It's not scaremonering if it's lived reality.
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Had 2 cancel over the last month 600 a year but picked up 4 times that with another 4-5 jobs,funny how that happens it’s almost like someone doesn’t want me to pack up window cleaning lol.
It's crazy isn't it? Another enquiry today for me. Maybe the low sun in the mornings is still flushing out the interest.
There's lots of people who are still addled with the delusion with hope.
Idiots.
;D
Crap you say? ;D
It was clearly a joke. I put a laughing smiley so as not to confuse certain, easily confused people.
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Had 2 cancel over the last month 600 a year but picked up 4 times that with another 4-5 jobs,funny how that happens it’s almost like someone doesn’t want me to pack up window cleaning lol.
It's crazy isn't it? Another enquiry today for me. Maybe the low sun in the mornings is still flushing out the interest.
There's lots of people who are still addled with the delusion with hope.
Idiots.
;D
Crap you say? ;D
It was clearly a joke. I put a laughing smiley so as not to confuse certain, easily confused people.
Of course it was.
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Calm down Soupy. This time next week Truss will be announcing what support is coming down the 'pike.
Lol.
Good one.
Truss.
Lol
Just like this one?
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Starting this one Monday morning.
(http://www.cleanitup.co.uk/smf/1662135981_ff.jpg)
(http://www.cleanitup.co.uk/smf/1662135981_fff.jpg)
I can sell you some machines.
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Calm down Soupy. This time next week Truss will be announcing what support is coming down the 'pike.
Lol.
Good one.
Truss.
Lol
Just like this one?
Yes.
Just because I think Liz Truss an idiot doesn't mean I want a 210% increase on my electric bill you nitwit.
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Picked up a 2.5k roof cleaning job on Saturday. No cancellations since losing three in a week about a month ago.
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Starting this one Monday morning.
(http://www.cleanitup.co.uk/smf/1662135981_ff.jpg)
(http://www.cleanitup.co.uk/smf/1662135981_fff.jpg)
I can sell you some machines.
Don’t need them ta. Broke the back of the job yesterday and today.
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(http://www.cleanitup.co.uk/smf/1662487679_C883B39A-5E96-44C5-967A-62BE234D0213.jpeg)
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(http://www.cleanitup.co.uk/smf/1662487679_C883B39A-5E96-44C5-967A-62BE234D0213.jpeg)
They have come up well mate 8)
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They have haven’t they. I love jobs like this. It’s the challenge, filthy dirty panels, high reach, use of a cherry picker in tight location and traffic.
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I might be adding 2+2 and making 5 but I've taken on 2 today and done another quote when previously it's been very quiet, I wonder if the good news stories about energy prices possibly being frozen being circulated by the same scaremonging media thats scared everyone poopless might mean we're turning a corner.
AND the occasional but persistent scaremonger on here?
It's not scaremonering if it's lived reality.
But it’s not reality is it you have been predicting huge rises of 189% increase already and that simply is not the case it’s all conjecture and guess work at best and at worst just scaremainering, some people like to be harbingers of doom and try and sensationalise the situation, there are several on hear that spout utter rubbish ,one can only assume they believe their own hype but have no idea how foolish they make themselves look .
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Is it over then?
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I might be adding 2+2 and making 5 but I've taken on 2 today and done another quote when previously it's been very quiet, I wonder if the good news stories about energy prices possibly being frozen being circulated by the same scaremonging media thats scared everyone poopless might mean we're turning a corner.
AND the occasional but persistent scaremonger on here?
It's not scaremonering if it's lived reality.
But it’s not reality is it you have been predicting huge rises of 189% increase already and that simply is not the case it’s all conjecture and guess work at best and at worst just scaremainering, some people like to be harbingers of doom and try and sensationalise the situation, there are several on hear that spout utter rubbish ,one can only assume they believe their own hype but have no idea how foolish they make themselves look .
I've shown you already how it's true. Are you calling me a liar?
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I’ve lost one for definite due to money issues and picked up two.
Of all the customers that chat, the energy crisis is top of the agenda.
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I might be adding 2+2 and making 5 but I've taken on 2 today and done another quote when previously it's been very quiet, I wonder if the good news stories about energy prices possibly being frozen being circulated by the same scaremonging media thats scared everyone poopless might mean we're turning a corner.
AND the occasional but persistent scaremonger on here?
It's not scaremonering if it's lived reality.
But it’s not reality is it you have been predicting huge rises of 189% increase already and that simply is not the case it’s all conjecture and guess work at best and at worst just scaremainering, some people like to be harbingers of doom and try and sensationalise the situation, there are several on hear that spout utter rubbish ,one can only assume they believe their own hype but have no idea how foolish they make themselves look . We
Heating oil gone up 300% in last couple of years.
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I’ve lost one for definite due to money issues and picked up two.
Of all the customers that chat, the energy crisis is top of the agenda.
Why do you think that you picked up the two?
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My electric.
(http://www.cleanitup.co.uk/smf/1661756724_IMG_20220829_080105.jpg)
(http://www.cleanitup.co.uk/smf/1661756712_IMG_20220829_075729.jpg)
Up 210% in one year.
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My electric.
(http://www.cleanitup.co.uk/smf/1661756724_IMG_20220829_080105.jpg)
(http://www.cleanitup.co.uk/smf/1661756712_IMG_20220829_075729.jpg)
Up 210% in one year.
Does your personal experience with your bills reflect on what cancellations or reduction in frequency you are experiencing from your customers?
For example, how many cancellations over energy are you getting per 1000 customers?
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I might be adding 2+2 and making 5 but I've taken on 2 today and done another quote when previously it's been very quiet, I wonder if the good news stories about energy prices possibly being frozen being circulated by the same scaremonging media thats scared everyone poopless might mean we're turning a corner.
AND the occasional but persistent scaremonger on here?
It's not scaremonering if it's lived reality.
But it’s not reality is it you have been predicting huge rises of 189% increase already and that simply is not the case it’s all conjecture and guess work at best and at worst just scaremainering, some people like to be harbingers of doom and try and sensationalise the situation, there are several on hear that spout utter rubbish ,one can only assume they believe their own hype but have no idea how foolish they make themselves look . We
Heating oil gone up 300% in last couple of years.
Same question as to Soupy - this thread is about cancellations.
Does your personal experience with your bills reflect on what cancellations or reduction in frequency you are experiencing from your customers?
For example, how many cancellations over energy are you getting per 1000 customers?
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Very few so far.
Hopefully disasTruss will come out with something half way decent this week.
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I might be adding 2+2 and making 5 but I've taken on 2 today and done another quote when previously it's been very quiet, I wonder if the good news stories about energy prices possibly being frozen being circulated by the same scaremonging media thats scared everyone poopless might mean we're turning a corner.
AND the occasional but persistent scaremonger on here?
It's not scaremonering if it's lived reality.
But it’s not reality is it you have been predicting huge rises of 189% increase already and that simply is not the case it’s all conjecture and guess work at best and at worst just scaremainering, some people like to be harbingers of doom and try and sensationalise the situation, there are several on hear that spout utter rubbish ,one can only assume they believe their own hype but have no idea how foolish they make themselves look .
I've shown you already how it's true. Are you calling me a liar?
No Ime not calling you a list ime just saying my bills and friends and families have gone up but nothing like you have been saying , there is a big difference between predicted increases and reality
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I’ve lost one for definite due to money issues and picked up two.
Of all the customers that chat, the energy crisis is top of the agenda.
Why do you think that you picked up the two?
Either because I’m on CIU or they want their windows cleaned.
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No Ime not calling you a list ime just saying my bills and friends and families have gone up but nothing like you have been saying , there is a big difference between predicted increases and reality
210%
(http://www.cleanitup.co.uk/smf/1661756724_IMG_20220829_080105.jpg)
(http://www.cleanitup.co.uk/smf/1661756712_IMG_20220829_075729.jpg)
What was your p/kwh in Aug last year and what is it now?
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I have a boat in a marina. Here’s what the owners are expecting:
(http://www.cleanitup.co.uk/smf/1662536956_DF112B0B-9A36-4923-B646-F8C7BD42447B.jpeg)
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No Ime not calling you a list ime just saying my bills and friends and families have gone up but nothing like you have been saying , there is a big difference between predicted increases and reality
210%
(http://www.cleanitup.co.uk/smf/1661756724_IMG_20220829_080105.jpg)
(http://www.cleanitup.co.uk/smf/1661756712_IMG_20220829_075729.jpg)
What was your p/kwh in Aug last year and what is it now?
Most of our bills don't go up again until October though, so your 210% might apply to you but not everyone....YET
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No Ime not calling you a list ime just saying my bills and friends and families have gone up but nothing like you have been saying , there is a big difference between predicted increases and reality
210%
(http://www.cleanitup.co.uk/smf/1661756724_IMG_20220829_080105.jpg)
(http://www.cleanitup.co.uk/smf/1661756712_IMG_20220829_075729.jpg)
What was your p/kwh in Aug last year and what is it now?
Most of our bills don't go up again until October though, so your 210% might apply to you but not everyone....YET
What was your p/kwh in Aug last year and what is it now?
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Most of our bills don't go up again until October though, so your 210% might apply to you but not everyone....YET
Sure, your customer's direct bills may have only gone up 70-100% in 12 months but most of your customers will work for / have businesses, and they are getting screwed. Unless like Jack all your customers are retired / somehow completely immune to the cost of tories crisis.
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I might be adding 2+2 and making 5 but I've taken on 2 today and done another quote when previously it's been very quiet, I wonder if the good news stories about energy prices possibly being frozen being circulated by the same scaremonging media thats scared everyone poopless might mean we're turning a corner.
AND the occasional but persistent scaremonger on here?
It's not scaremonering if it's lived reality.
But it’s not reality is it you have been predicting huge rises of 189% increase already and that simply is not the case it’s all conjecture and guess work at best and at worst just scaremainering, some people like to be harbingers of doom and try and sensationalise the situation, there are several on hear that spout utter rubbish ,one can only assume they believe their own hype but have no idea how foolish they make themselves look .
I've shown you already how it's true. Are you calling me a liar?
No Ime not calling you a list ime just saying my bills and friends and families have gone up but nothing like you have been saying , there is a big difference between predicted increases and reality
The thing you miss is that much economic activity is based on confidence. So if I think my domestic fuel bills are going to double, I won't make a financial commitment. We've seen a lot less sign up this year compared to last as they have to accept our T&Cs which is a three clean commitment and if bills are doubling in October, why would you?
When the new figure for October was first mooted, we saw a decrease in signups and an increase in cancels after it stabilised following the April hike.
In general, we get very few cancels in the summer and about 5% drop off between October & May. It might seem high, but with the number of new ones through the summer, it's not that extreme. Effectively we're starting two new rounds through the summer so a lot will be "messers".
I'm optimistic that there will be an announcement in the next day or two to steady people's nerves, but we're heading for tough times. Interest rates may yet do as much or more damage - but that's for another day.
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I might be adding 2+2 and making 5 but I've taken on 2 today and done another quote when previously it's been very quiet, I wonder if the good news stories about energy prices possibly being frozen being circulated by the same scaremonging media thats scared everyone poopless might mean we're turning a corner.
AND the occasional but persistent scaremonger on here?
It's not scaremonering if it's lived reality.
But it’s not reality is it you have been predicting huge rises of 189% increase already and that simply is not the case it’s all conjecture and guess work at best and at worst just scaremainering, some people like to be harbingers of doom and try and sensationalise the situation, there are several on hear that spout utter rubbish ,one can only assume they believe their own hype but have no idea how foolish they make themselves look . We
Heating oil gone up 300% in last couple of years.
Same question as to Soupy - this thread is about cancellations.
Does your personal experience with your bills reflect on what cancellations or reduction in frequency you are experiencing from your customers?
For example, how many cancellations over energy are you getting per 1000 customers?
We’re about 85% commercial solar.
Just have one guy on residential windows.
Like yourself,most of our window customers are affluent retirees.
The coming storm isn’t a problem for us. However, I can sympathise with the concern of those running multiple vans cleaning solely residential windows, as their work will inevitably include a broader economic demographic.
We lost a lot of work during Covid and I can relate to the stress and potential issues facing some companies today. Once again down to this mishandling by the government.
Dude.
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Ggh/Dud. ;D
Why would residential customers of multi van operators be more likely to cancel than residential customers of a one man band?
Maybe it's partly because some multi van domestic operations have a relatively high turnover of new customers anyway and maybe for one or two their reviews are mediocre.
And yet the government you keep slagging off kept most of our residential customers and small businesses afloat during Covid and have promised the same over energy bills. Perhaps our customers aren't panicky and will see what comes through.
Just because some didn't qualify for Covid doesn't mean that the majority of customers didn't or won't with energy.
Even the biggest moaners on here aren't experiencing a large fall off in numbers yet are they?
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Dude. How does one qualify for Covid?
Ultimately, if people are skint, they will cancel their window cleaner.
More people will be skint soon.
If your business is exposed to this issue, be concerned.
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Dude. How does one qualify for Covid?
Ultimately, if people are skint, they will cancel their window cleaner.
More people will be skint soon.
If your business is exposed to this issue, be concerned.
People who are close to being skint aren't usually window cleaning customers anyway.
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Dude. How does one qualify for Covid?
Ultimately, if people are skint, they will cancel their window cleaner.
More people will be skint soon.
If your business is exposed to this issue, be concerned.
People who are close to being skint aren't usually window cleaning customers anyway.
Correct. Many had plenty money until rampant inflation though.
https://news.sky.com/story/cost-of-living-crisis-britons-on-45-000-will-need-help-paying-energy-bills-not-just-those-on-benefits-chancellor-says-12682533
£45,000 p/a won't be enough according to former chancellor Nadim Zahawi.
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Dude. How does one qualify for Covid?
Ultimately, if people are skint, they will cancel their window cleaner.
More people will be skint soon.
If your business is exposed to this issue, be concerned.
People who are close to being skint aren't usually window cleaning customers anyway.
That's why the first hike wasn't a huge worry as most customers could swallow that. The forecasted October one would have had big implications though.
In answer to your earlier question, multi van operators are more susceptible because they can't generate the customer loyalty that a personal relationship does. And generalising - their prices will be higher than most single operators.
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I just don’t get where this “we’re all doomed” attitude is coming from.
I have a very normal customer base, not all mansions with millionaires (though I have a few)
I have had about 4 cancellations in the last four months, but 68 new customers. 3 of which were yesterday alone.
In my experience, people don’t view our service as an unnecessary luxury, like some on here are saying. YOU might see it that way, but THEY don’t!
My gardener charges £25 every fortnight. Absolute bargain to me because it HAS to be done, and if my time is way more valuable than that £25. It would take me longer, and I’d do a worse job than him because he’s a pro and has all the correct equipment.
It’s the same with us. Customers see it as paying for itself. They don’t just see accepting dirty windows as an option, the alternative to paying a window cleaner is doing it themselves, taking ages and dangerous. Their time is simply more valuable than the £15 or £20.
And they aren’t as worried about the cost of living as you may think.
People know how hard it is to find a good, reliable window cleaner who doesn’t look like they’ll burgle the house, plus it is a PERSONAL service. Unlike Sky or Tesco etc, they know you, they’ve met you and talked to you. It’s a totally different dynamic to a faceless company who they’ll happily drop.
Plus, don’t forget this important factor; bills are going up, but so are wages. People who are employed are asking for (and getting) pay rises due to inflation. Businesses are (like mine) are passing their increased costs on. My own cost increases (including an inflationary pay rise for my employee) has been fully covered by price increases.
A friend of mine, for example, works for a manufacturing company. They’ve just given all their staff a 6% pay rise, with a commitment to review salaries every 3 months to keep them in line with inflation.
It’s not simply a matter of people having less money.
AND it’s looking like they’re gonna freeze energy prices now anyway.
So, chill the heck out. You’ll give yourself a heart attack if you keep panicking.
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I agree with what you say about them knowing you etc and it being a more personal service,I don’t know about the faceless companies though also cancelling a direct debit with a company I’ve no real loyalty with would be easier.
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No Ime not calling you a list ime just saying my bills and friends and families have gone up but nothing like you have been saying , there is a big difference between predicted increases and reality
210%
(http://www.cleanitup.co.uk/smf/1661756724_IMG_20220829_080105.jpg)
(http://www.cleanitup.co.uk/smf/1661756712_IMG_20220829_075729.jpg)
What was your p/kwh in Aug last year and what is it now?
Most of our bills don't go up again until October though, so your 210% might apply to you but not everyone....YET
What was your p/kwh in Aug last year and what is it now?
Not sure on price per kw but looking on the smart meter the bill for last august was £141 this august it was £184 , I’ll leave you to work out the percentage increase 😂👍👍😂
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Not sure on price per kw but looking on the smart meter the bill for last august was £141 this august it was £184 , I’ll leave you to work out the percentage increase 😂👍👍😂
So you can look at the "smart meter bill" without seeing the kwh price?
Why don't you want to say what your bill was then and is now?
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Dude. How does one qualify for Covid?
Ultimately, if people are skint, they will cancel their window cleaner.
More people will be skint soon.
If your business is exposed to this issue, be concerned.
People who are close to being skint aren't usually window cleaning customers anyway.
That's why the first hike wasn't a huge worry as most customers could swallow that. The forecasted October one would have had big implications though.
In answer to your earlier question, multi van operators are more susceptible because they can't generate the customer loyalty that a personal relationship does. And generalising - their prices will be higher than most single operators.
Multi van operators do build up a good rapport with customers all my guys get on very well with there customers and , it’s no different now to when I was working on my own , if we loose a handful of customers per year apart from ones moving or dying we have had a very bad year , it’s all to do with setting your stall out at quoting stage , I do all the quote s and spell out our terms and conditions if they hesitate I don’t take the job on simple as that , this is what I put our low cancellation rate down to .
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Not sure on price per kw but looking on the smart meter the bill for last august was £141 this august it was £184 , I’ll leave you to work out the percentage increase 😂👍👍😂
So you can look at the "smart meter bill" without seeing the kwh price?
Why don't you want to say what your bill was then and is now?
The smart meter doesn’t show the price per kw as far as I can see ,it just shows the daily, , weekly , monthly and annual figures . If you re read my post I have given you last Augusts figures and this Augusts figures ,
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Thought id have a look at my comparison between aug 21 and aug 22 for both gas and electric, i live in a 3bed detached .and with Octopus Energy.
Aug 21 electric (day) 16.44 p/kwh
(night)10.23 p/kwh
(standing charge) 19.10p per day
gas 2.6p kwh
(Standing charge) 17.00p per day
Aug 22 electric (day) 28.57 p/kwh
(night) 19.71 p/kwh
(standing charge) 42.45 per day
gas 6.93p kwh
(standing charge) 25.92p per day
My DD was £116.53 aug21 and now £215.67
so thats an increase of ... electric (day) + 73.78%
electric (night) + 92.67%
electric st/ch +122.25%
Gas +166.54%
Gas st/ch + 52.47%
DD + 85.27%
So putting bickering aside boys, i'm sure we can all agree it doesn't make for great reading and doesn't include the forthcoming October increase :-[
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My gas/electric bill was £85 a month last year until September 2021 then went up to £129 a month in October 2021.
It’s still £129 a month …. The majority of that is electric, I’m wondering whether it’d be better to get a gas hob/oven
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Thought id have a look at my comparison between aug 21 and aug 22 for both gas and electric, i live in a 3bed detached .and with Octopus Energy.
Aug 21 electric (day) 16.44 p/kwh
(night)10.23 p/kwh
(standing charge) 19.10p per day
gas 2.6p kwh
(Standing charge) 17.00p per day
Aug 22 electric (day) 28.57 p/kwh
(night) 19.71 p/kwh
(standing charge) 42.45 per day
gas 6.93p kwh
(standing charge) 25.92p per day
My DD was £116.53 aug21 and now £215.67
so thats an increase of ... electric (day) + 73.78%
electric (night) + 92.67%
electric st/ch +122.25%
Gas +166.54%
Gas st/ch + 52.47%
DD + 85.27%
So putting bickering aside boys, i'm sure we can all agree it doesn't make for great reading and doesn't include the forthcoming October increase :-[
And we can also agree it does not include any financial help her Lizziness will announce tomorrow and in the next few weeks.
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My gas/electric bill was £85 a month last year until September 2021 then went up to £129 a month in October 2021.
It’s still £129 a month …. The majority of that is electric, I’m wondering whether it’d be better to get a gas hob/oven
That’s the standing charge which is a bit irrelevant to the actual price per kw/h same as the smart meter reading useage last year may have been more than this year
Anywho - cancellations was the subject was it not?
Darran
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Financial help for everyone? Or people on benefits?
Why would highly paid CIU braggers need any help?
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Not heard from joshman in a while
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Financial help for everyone? Or people on benefits?
Why would highly paid CIU braggers need any help?
Both.
It's about customers and possible cancellations according to the title of this thread. Not CIU braggers.
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Thought id have a look at my comparison between aug 21 and aug 22 for both gas and electric, i live in a 3bed detached .and with Octopus Energy.
Aug 21 electric (day) 16.44 p/kwh
(night)10.23 p/kwh
(standing charge) 19.10p per day
gas 2.6p kwh
(Standing charge) 17.00p per day
Aug 22 electric (day) 28.57 p/kwh
(night) 19.71 p/kwh
(standing charge) 42.45 per day
gas 6.93p kwh
(standing charge) 25.92p per day
My DD was £116.53 aug21 and now £215.67
so thats an increase of ... electric (day) + 73.78%
electric (night) + 92.67%
electric st/ch +122.25%
Gas +166.54%
Gas st/ch + 52.47%
DD + 85.27%
So putting bickering aside boys, i'm sure we can all agree it doesn't make for great reading and doesn't include the forthcoming October increase :-[
And we can also agree it does not include any financial help her Lizziness will announce tomorrow and in the next few weeks.
Tories have had all summer to sort something, yet they refused to.
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I Picked up another nice little job the other day.... ;D
Looks like domestic energy bills will be capped at £2500 which will be great...no need to panic lads!
The real problem is the ridiculous inflated prices the energy companies are trying to charge businesses.its absolutely eye watering.....if that can be sorted everything will be fine...
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if that can be sorted everything will be fine...
You really think so ? ;D
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My gas/electric bill was £85 a month last year until September 2021 then went up to £129 a month in October 2021.
It’s still £129 a month …. The majority of that is electric, I’m wondering whether it’d be better to get a gas hob/oven
That’s the standing charge which is a bit irrelevant to the actual price per kw/h same as the smart meter reading useage last year may have been more than this year
Anywho - cancellations was the subject was it not?
Darran
https://dontpay.uk/
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Thought id have a look at my comparison between aug 21 and aug 22 for both gas and electric, i live in a 3bed detached .and with Octopus Energy.
Aug 21 electric (day) 16.44 p/kwh
(night)10.23 p/kwh
(standing charge) 19.10p per day
gas 2.6p kwh
(Standing charge) 17.00p per day
Aug 22 electric (day) 28.57 p/kwh
(night) 19.71 p/kwh
(standing charge) 42.45 per day
gas 6.93p kwh
(standing charge) 25.92p per day
My DD was £116.53 aug21 and now £215.67
so thats an increase of ... electric (day) + 73.78%
electric (night) + 92.67%
electric st/ch +122.25%
Gas +166.54%
Gas st/ch + 52.47%
DD + 85.27%
So putting bickering aside boys, i'm sure we can all agree it doesn't make for great reading and doesn't include the forthcoming October increase :-[
And we can also agree it does not include any financial help her Lizziness will announce tomorrow and in the next few weeks.
Tories have had all summer to sort something, yet they refused to.
::)roll
-
Thought id have a look at my comparison between aug 21 and aug 22 for both gas and electric, i live in a 3bed detached .and with Octopus Energy.
Aug 21 electric (day) 16.44 p/kwh
(night)10.23 p/kwh
(standing charge) 19.10p per day
gas 2.6p kwh
(Standing charge) 17.00p per day
Aug 22 electric (day) 28.57 p/kwh
(night) 19.71 p/kwh
(standing charge) 42.45 per day
gas 6.93p kwh
(standing charge) 25.92p per day
My DD was £116.53 aug21 and now £215.67
so thats an increase of ... electric (day) + 73.78%
electric (night) + 92.67%
electric st/ch +122.25%
Gas +166.54%
Gas st/ch + 52.47%
DD + 85.27%
So putting bickering aside boys, i'm sure we can all agree it doesn't make for great reading and doesn't include the forthcoming October increase :-[
And we can also agree it does not include any financial help her Lizziness will announce tomorrow and in the next few weeks.
Tories have had all summer to sort something, yet they refused to.
::)roll
Dude. You can roll away until your eyes do a full 360. You know I’m right.
Truss’ stance on solar is blatant lies too.
More of the same with this administration, it seems.
https://www.solarpowerportal.co.uk/news/energy_sector_hits_back_as_truss_dubs_solar_farms_paraphernalia
Same old lying tories.
-
Thought id have a look at my comparison between aug 21 and aug 22 for both gas and electric, i live in a 3bed detached .and with Octopus Energy.
Aug 21 electric (day) 16.44 p/kwh
(night)10.23 p/kwh
(standing charge) 19.10p per day
gas 2.6p kwh
(Standing charge) 17.00p per day
Aug 22 electric (day) 28.57 p/kwh
(night) 19.71 p/kwh
(standing charge) 42.45 per day
gas 6.93p kwh
(standing charge) 25.92p per day
My DD was £116.53 aug21 and now £215.67
so thats an increase of ... electric (day) + 73.78%
electric (night) + 92.67%
electric st/ch +122.25%
Gas +166.54%
Gas st/ch + 52.47%
DD + 85.27%
So putting bickering aside boys, i'm sure we can all agree it doesn't make for great reading and doesn't include the forthcoming October increase :-[
And we can also agree it does not include any financial help her Lizziness will announce tomorrow and in the next few weeks.
Tories have had all summer to sort something, yet they refused to.
::)roll
Dude. You can roll away until your eyes do a full 360. You know I’m right.
Truss’ stance on solar is blatant lies too.
More of the same with this administration, it seems.
https://www.solarpowerportal.co.uk/news/energy_sector_hits_back_as_truss_dubs_solar_farms_paraphernalia
Same old lying tories.
Meanwhile our customers take the lolly handed out at just the right time after knowing what the prices will be and the new PM is in place.
;D
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It sounds as though at long last the government will be acting. As it's just a continuity gov, I can't see why this wasn't done weeks ago to provide certainty for people. No handouts though as it sounds like we'll be paying it back over many years.
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Gotta protect the dividends of the energy companies. Sod the poor, they can pay it back for generations.
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Thought id have a look at my comparison between aug 21 and aug 22 for both gas and electric, i live in a 3bed detached .and with Octopus Energy.
Aug 21 electric (day) 16.44 p/kwh
(night)10.23 p/kwh
(standing charge) 19.10p per day
gas 2.6p kwh
(Standing charge) 17.00p per day
Aug 22 electric (day) 28.57 p/kwh
(night) 19.71 p/kwh
(standing charge) 42.45 per day
gas 6.93p kwh
(standing charge) 25.92p per day
My DD was £116.53 aug21 and now £215.67
so thats an increase of ... electric (day) + 73.78%
electric (night) + 92.67%
electric st/ch +122.25%
Gas +166.54%
Gas st/ch + 52.47%
DD + 85.27%
So putting bickering aside boys, i'm sure we can all agree it doesn't make for great reading and doesn't include the forthcoming October increase :-[
And we can also agree it does not include any financial help her Lizziness will announce tomorrow and in the next few weeks.
Tories have had all summer to sort something, yet they refused to.
::)roll
Dude. You can roll away until your eyes do a full 360. You know I’m right.
Truss’ stance on solar is blatant lies too.
More of the same with this administration, it seems.
https://www.solarpowerportal.co.uk/news/energy_sector_hits_back_as_truss_dubs_solar_farms_paraphernalia
Same old lying tories.
Meanwhile our customers take the lolly handed out at just the right time after knowing what the prices will be and the new PM is in place.
"just the right time!" This should have been done weeks ago instead of subjecting the UK general public to a 6 week Conservative leader trial bought about by there own prime ministers appalling behaviour. A general election only takes 4 weeks. I wonder how many people have lost their jobs in that 6 weeks who might not have done if this had been done earlier?
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Should've been done weeks ago. ::)roll
It was. It's been promised, we got money in April, more promised then and now details coming through.
Now that we know what ofgem said about the cap we are getting the assistance as autumn arrives. We just didn't know the details.
As for lost jobs, give me a break. Companies round here can't get staff. Cafés and Bars have signs up asking for staff. Other firms have posters outside begging for workers. Flyers come through my door offering sign up bonuses.
No one on here is getting cancellations in any significant number.
Yet political point scorers try and whip up panic on here. Not happy with Boris going they expect the party leader election rules to be changed on a whim to suit their hand wringing whining.
Calm down, grow a backbone and get stuck in to your work and stop dripping like a sheep's wet bits.
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Sheeps wet bits ;) ;) ;)
Yip, that's accurate.....
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Picked up 2 today. Both walk ups 👍
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Sounds like i've hit a nerve ;D
Should've been done weeks ago. ::)roll
It was. It's been promised, we got money in April, more promised then and now details coming through.
Now that we know what ofgem said about the cap we are getting the assistance as autumn arrives. We just didn't know the details.
Behave yourself, you know full well everyones been waiting on news of new help not insufficiant help announced months ago.
As for lost jobs, give me a break. Companies round here can't get staff. Cafés and Bars have signs up asking for staff. Other firms have posters outside begging for workers. Flyers come through my door offering sign up bonuses.
You live in the south west dont you? of course theres jobs around you, Cameron made sure of that when he thought he could sort out the in fighting in his own party and it spectacularly backfired.
No one on here is getting cancellations in any significant number.
We,re still enjoying the hottest , dryest spell since 1976,hardly a surprise there then is there ::)roll
Yet political point scorers try and whip up panic on here. Not happy with Boris going they expect the party leader election rules to be changed on a whim to suit their hand wringing whining.
God forbid the people of this country should want a Government to actually govern during a "crisis".
Calm down, grow a backbone and get stuck in to your work and stop dripping like a sheep's wet bits.
Just for the record, i have no political bias im very much a floating voter which is how it should be because the world is an ever changing place and no one party has all the answers. this gives me the "backbone" to call it out when somethings clearly not right and not blindly defend every action the party i voted for takes, its a political party making serious decsions not a football team. I get the impression if they dug Jimmy Saville up and put a blue rosette on him you'd still vote Tory.
Heres hoping they might have got something right , only time will tell.
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Yes, NBwcs - even now the latest announcement has come through you're still dripping on.
Covid payments to our customers - not enough. Energy bill payments to our customers - not enough.
No sign of significant cancellations - still not enough.
The weather is hot and sunny? Wrong weather now is it?
And now the Queen has passed away that will be another ten days of a government with their eyes off the football.
What next? The wrong King?
As for your disgusting jibe about Savile, blue rosettes and my voting record about which you couldn't hit a barn door at ten paces, I'll leave it there as a glowing example of your mindset.
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Just sticking to OP, lost 2 picked up 1, so by my reckoning I'm 50% down new enquiries to jobs lost, how are others getting on??? Thread seems to have got political with all talk of Tory and Jimmy Saville stuff
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Two walk ups this week just estate houses one at £16 one at £14, priced up a farm that i probably will not get due to price.
Two are moving one of which has informed me that they want us to clean the new house once its ready and its going to be higher priced than the one they are leaving.
The other one has left our details and recommendation with the new owners.
Have had a lower response from the last flyers that were put out June/July.
Most of the new work appears to be coming in from walk ups so the pickup is in today being sign written.
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Yes, NBwcs - even now the latest announcement has come through you're still dripping on.
Covid payments to our customers - not enough. Energy bill payments to our customers - not enough.
No sign of significant cancellations - still not enough.
The weather is hot and sunny? Wrong weather now is it?
And now the Queen has passed away that will be another ten days of a government with their eyes off the football.
What next? The wrong King?
As for your disgusting jibe about Savile, blue rosettes and my voting record about which you couldn't hit a barn door at ten paces, I'll leave it there as a glowing example of your mindset.
Covid payments?.... Wrong king?.... ???
Where's all that coming from? As for the Saville comment, quite clearly used as an extreme example of blind loyalty, calm down and dont take it so personally. Even allowing for everyones different political views, there won't be a single shiner on here who doesn't want your optimism about the forthcoming winter to prove right. I'll leave it there.
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NBwcs, Covid payments and Wrong King are examples of how nothing is good enough for you.
And telling me not to take personally that I'd vote for the Tories based on a notorious paedo wearing a blue rosette?
If you said that about any other poster and they reported you to the mods then at the very least the post would have been removed.
On the point of cancellations - even as I am typing this post an enquiry has come through for yet another window cleaning quote.
Thankfully the vast majority of our customers don't share your negative mindset.
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There’s still people out there ie customers that will try and keep us on I’m sure out of loyalty to a point,it’s the younger customers that don’t know the meaning of the word that will have no issue with cancelling.
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There’s still people out there ie customers that will try and keep us on I’m sure out of loyalty to a point,it’s the younger customers that don’t know the meaning of the word that will have no issue with cancelling.
True. However maybe some of the younger set (under 50/60) are still paying off mortgages, cars and Uni costs and so economics drives their decisions a bit more?
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There’s still people out there ie customers that will try and keep us on I’m sure out of loyalty to a point,it’s the younger customers that don’t know the meaning of the word that will have no issue with cancelling.
True. However maybe some of the younger set (under 50/60) are still paying off mortgages, cars and Uni costs and so economics drives their decisions a bit more?
Most under 50 have been priced out of a mortgage and pay ridiculous rents.
I’m still waiting for Truss’ help for those on heating oil. Seems they’ve been thrown under the bus. That’s what most of our customers use. It’s already up 300%
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How is it you’ve managed to create a window cleaning round where the majority of your customers use heating oil for fuel?
That’s some demographic to target.
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Saying that I’ve never done a survey of my custards to see how they heat their home.
What on earth made you do that?
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This thread needs to be longer😳
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This thread needs to be longer😳
Good point. ;D
Locked. If there is a marked uptick in cancellations we can revisit it.
Edit to add: Even if not we can check how everyone is doing in a few weeks time.
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Well, coming up to two months after locking this thread I am opening it again to see if cancellations are becoming an issue for anyone now.
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Nope. Lots of enquiries this week. Pressure washing, solar panel cleaning, roof cleaning. Its all going on.
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Not 1 cancellation here, plenty on.
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Nope. Lots of enquiries this week. Pressure washing, solar panel cleaning, roof cleaning. Its all going on.
Do you do much regular window cleaning then Slacky?
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still gaining new customers here .
one cancelation in september one gone from 4 weekly to 8 weekly
gained around a dozen in the last month without looking, so still a steady flow coming in
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No difference yet. Still picking up work.
But then the weather has been very mild and most customers who chat are well in credit with their energy bills at the moment.
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All good here - feels a little quiet but thats because we have 7 staff now so its not manic like when we were short staffed last year.
3 to 4 new windows jobs per week coming in
some big building cleans
lost 1 new one when I said here daughter lived to far away to be on the round ::)roll
otherwise roll on Christmas
Darran
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Gained 11 this month and lost 1 .
Long term monthly customer started being a pain in the arse back in January asking me to rearrange cleans because his dogs on it’s own in the house and it’ll bark 😕. I have a few days work round there so wasn’t too much of an issue…. The 4th time he asked me I just said sorry but I can’t do this anymore so we kinda mutually agreed to end the cleaning.
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No nothing has changed ,enquiries are down on normal but still getting regular window work plus unusually picked up 4 reasonable sized softwashing jobs and the usual gutter vac jobs for this time of year , all is rosy on the horizon at the moment .
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Geez, at this rate everyone on CIU is gonna be VAT registered!
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Nope. Lots of enquiries this week. Pressure washing, solar panel cleaning, roof cleaning. Its all going on.
Do you do much regular window cleaning then Slacky?
Yea. Window cleaning is probably 70% of what I do currently.
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Nope. Lots of enquiries this week. Pressure washing, solar panel cleaning, roof cleaning. Its all going on.
Do you do much regular window cleaning then Slacky?
Yea. Window cleaning is probably 70% of what I do currently.
About the same as me then.
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Still none.
Am I doing this right?
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Apart from culling about 10 jobs recently (rubbish customers) I have lost 2 due to cost of living going up and 1 old lady who passed on, but on a positive I've taken on many more from Facebook (see previous thread)
So all is okay at the moment.
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Still none.
Am I doing this right?
Price is a big factor, maybe your too cheap . Didn’t you say £200 a day for builders cleans??
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October is going to be shhhhhhhhhhhhhhiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiit.
;D
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Still none.
Am I doing this right?
Price is a big factor, maybe your too cheap . Didn’t you say £200 a day for builders cleans??
Only if they're easy ones.
We did one for £1600 which prompted a rethink.
You raise a good point though.
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Can't be arsed to read the whole thread but..... any ambition I ever had regarding window cleaning, died years ago. I don't need it, I turn down 90%+ of all new enquiries, in fact, I don't even answer my phone anymore if I don't know who the caller is! Work keeps pouring in regardless, to the point that I'm considering pulling my website off the net. I've got myself into a really nice, comfortable position and window cleaning has provided me with this luxury through thick and thin. I'm not a braggart so won't entertain willy waving but..... my advice is not to worry too much. If you can clean windows proficiently, then you'll always have a roof over your head and food on the table... at the veary least!😎👌
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It must be area and competition dependent.
My websites rank top for my area but I don’t get tonnes of new work like some.
There are a ridiculous amount of window cleaners round my way, so it’s much harder to get cream work.
In fact I’m genuinely shocked how few softwashing jobs I get, given I was the first in my area to offer the service and have a dedicated website.
i used to get a lot of softwashing jobs a few years ago, it’s now just 1 or two a month through summer. Nothing has changed, still ranking top with lots of 5 star reviews. It’s very odd.
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It must be area and competition dependent.
My websites rank top for my area but I don’t get tonnes of new work like some.
There are a ridiculous amount of window cleaners round my way, so it’s much harder to get cream work.
In fact I’m genuinely shocked how few softwashing jobs I get, given I was the first in my area to offer the service and have a dedicated website.
Guessing others are a lot cheaper than you , they have jumped on the bandwagon and competing with each other on price , bit like WFP years ago , we have just picked up 4 softwashing jobs very strange at this time of year .
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I reckon the slow down in enquiries through my website is mostly down to Facebook. Facebook seems to be the first port of call nowadays for people looking to employ someone’s services. If I were trying to build a round I would probably advertise on Facebook. As it is I have enough work to keep me as busy as I want to be and the steady trickle of work I gain from walk ups and recommendations more than makes up for any work I lose.
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Usual ebb and flow, but will reserve judgement when winters here, still ridiculously mild round here 20 degrees today, heating's not been on yet. Tv is back to filling quiet news days with horror stories, this morning there was an interview with a woman talking about pensioners having to sell the tv to make ends meet ::)roll. As of Monday im not taking any more new custy's on, i've got about 20+ extra going into winter above my usual cut off, which is on top of an existing buffer. I take it a day at a time, still fully expecting some loss, but at the end of the day, we only need to get to spring when the weathers improves and new enquiries will come in.
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It must be area and competition dependent.
My websites rank top for my area but I don’t get tonnes of new work like some.
There are a ridiculous amount of window cleaners round my way, so it’s much harder to get cream work.
In fact I’m genuinely shocked how few softwashing jobs I get, given I was the first in my area to offer the service and have a dedicated website.
Guessing others are a lot cheaper than you , they have jumped on the bandwagon and competing with each other on price , bit like WFP years ago , we have just picked up 4 softwashing jobs very strange at this time of year .
I’ve no idea what they charge, I’ve never had someone say they are getting other quotes, I rarely get emails asking for quotes.
It has to be the area and or competition. I can’t think of any other reason.
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Two cancellations last week.
One I have been doing for over 10 years the other for about 4 years.
Both were really apologetic but said it's cost of living, I suspect mortgage.
At least we know it's not quality of clean otherwise we wouldn't have had them for all that time.
Picked a few up so it's not all gloom and doom.
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It must be area and competition dependent.
My websites rank top for my area but I don’t get tonnes of new work like some.
There are a ridiculous amount of window cleaners round my way, so it’s much harder to get cream work.
In fact I’m genuinely shocked how few softwashing jobs I get, given I was the first in my area to offer the service and have a dedicated website.
Guessing others are a lot cheaper than you , they have jumped on the bandwagon and competing with each other on price , bit like WFP years ago , we have just picked up 4 softwashing jobs very strange at this time of year .
I’ve no idea what they charge, I’ve never had someone say they are getting other quotes, I rarely get emails asking for quotes.
It has to be the area and or competition. I can’t think of any other reason.
I think the first port of call is facebook. someone mentioned it earlier in this thread.
I see a few companies in my area advertising on fb weekly for softwashing / pressure washing, and this time of year gutter emptying. It must work for them, because they keep advertising.
All my softwash jobs are from window cleaning sustomers ... ( dont get many )
however I do get a lot of repeat fascia and gutter cleans from my window cleaning customers.
The good thing about them already being customers is that you dont need to go out and quote .
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I'd rather go knock on doors or even poke my eyes out with rusty needles than go anywhere near Zuckerbergs cess-pit.
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What’s wrong with you? It’s brilliant. You can put your holiday snaps on there or even pictures of your pint. I use it to tell everyone I’ve just checked into Gatwick. Even put pictures of your breakfast.
Ive got 150 pictures of me with a phone infront of a mirror.
Class!
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It must be area and competition dependent.
My websites rank top for my area but I don’t get tonnes of new work like some.
There are a ridiculous amount of window cleaners round my way, so it’s much harder to get cream work.
In fact I’m genuinely shocked how few softwashing jobs I get, given I was the first in my area to offer the service and have a dedicated website.
Guessing others are a lot cheaper than you , they have jumped on the bandwagon and competing with each other on price , bit like WFP years ago , we have just picked up 4 softwashing jobs very strange at this time of year .
I’ve no idea what they charge, I’ve never had someone say they are getting other quotes, I rarely get emails asking for quotes.
It has to be the area and or competition. I can’t think of any other reason.
I think the first port of call is facebook. someone mentioned it earlier in this thread.
I see a few companies in my area advertising on fb weekly for softwashing / pressure washing, and this time of year gutter emptying. It must work for them, because they keep advertising.
All my softwash jobs are from window cleaning sustomers ... ( dont get many )
however I do get a lot of repeat fascia and gutter cleans from my window cleaning customers.
The good thing about them already being customers is that you dont need to go out and quote .
As i mentioned earlier I've got loads of new work window cleaning and gutters /facia jobs recently using Facebook
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I never go looking for new work,I have no website either and I always still seem to pick up a trickle of new jobs all year round...usually when I've just lost a job too..
I've not noticed anything different to the last 29 years in which we ve had 2 recessions!in fact my business has gone from strength to strength since the 2008 recession
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Picked up a £20 job on Monday and a £30 job yesterday.i also had a customer say isn't it about time you put your price up for the windows?(her windows are £65 and take an hour to clean).I told her they'll be going up in April next year to £70....
No cancellations at present....🙂
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So have you booked to go to Elevenerife yet?
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Just had an 8 weekly customer phone to ask if I can bring next week's clean forward to this week and fit her in in seven weeks just before Xmas.
As it's a reasonable size standalone £60.00 (but within a quarter of a mile outside a village I am in pretty often) I am happy to do so.
So far from getting cancellations, I'm even getting a request for a quicker turnaround.
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Had one cancel last week only a small one though because of ££ etc,we do 7 in the road of 9 or 10 houses I can’t understand it really why not just say can you put us back a few months and we will go from there when you’re next round.
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I'd rather go knock on doors or even poke my eyes out with rusty needles than go anywhere near Zuckerbergs cess-pit.
Post of the year!
Not noticed a big drop off on the windows, however, most of ours are retired people on nice pensions.
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October is going to be shhhhhhhhhhhhhhiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiit.
;D
December will be magic but a bird in the hand is worth two in the Bush.
What about offering a warm in the van while you clean someone's windows? Fire up the heated seats, they get a warm and we don't lose a customer.
That's the true spirit of Christmas. Oh, and make sure they notice the tip jar on the dashboard when you're tucking them in.
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I’ve noticed people saying windows not dropping off yet etc but I think it’s still too early to say what’s happening in you’re particular business,things like facias and gutters driveway cleaning roof cleaning all goes towards smartening the house up to sell.
Even if you’ve just taken on a few windows only customers you won’t know how reliable or good they are till well into the new year,I’m not being doom and gloom but stopping non essential stuff is literally round the corner on top of that it’s winter.
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I’ve noticed people saying windows not dropping off yet etc but I think it’s still too early to say what’s happening in you’re particular business,things like facias and gutters driveway cleaning roof cleaning all goes towards smartening the house up to sell.
Even if you’ve just taken on a few windows only customers you won’t know how reliable or good they are till well into the new year,I’m not being doom and gloom but stopping non essential stuff is literally round the corner on top of that it’s winter.
That’s just it though we have picked up 4 decent sized detached houses for softwashing which has never happened before at this time of the year , we are still also doing gfs cleans again unusual for this time of the year , gutter vaccing is down and that’s what we would normally be busy with now , all very strange , and still picking up regular window cleaning jobs , but enquiries are down compared to normal but we are getting well over 90% of the jobs we are quoting.
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Yes m8 of course some people aren’t noticing drop offs but it’s imo on the cusp of happening for a lot of people,I had an Estate Agents question my invoice lol it’s been the same for years just wondered blah blah for windows we’ve only got 1 window,complete nonsense if people haven’t the cash just say don’t look for excuses.
Saying that I’ve had 3 come back after building works been completed,i could always jet off to Daz’s weekend hideaway in the Maldives 🇲🇻 to de stress.
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Just the normal ebb and flow of work. Loss a couple gain a couple up to now apart from two domestics one at £35 and one at £45 monthly and a commercial at £500 a year for three cleans who all said they are now short of cash and economising.
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I've lost about 6 customers, since March, due to 'cost of living'.
These have been replaced with new customers, without any advertising.
I've actually had more customers say to me 'are you putting your prices up, because everything is going up?
I have an instant reply to this saying 'funny you mention that, you actually beat me to it' and they are happy with a small price increase.
Just keep doing what you are doing...and do it well.
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Lost a few to house moves and gained a few, but the new enquiries have been veeeeery quiet for a few weeks now.
Have also lost a good sized commercial job to someone cheaper, multi sites, was worth roughly £400 a month so not ideal.
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Lost a few to house moves and gained a few, but the new enquiries have been veeeeery quiet for a few weeks now.
Have also lost a good sized commercial job to someone cheaper, multi sites, was worth roughly £400 a month so not ideal.
Ouch!that's not far off £5k a year.....all my work is smaller and cheaper so no big hits in income when I lose one or two
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Lost a few to house moves and gained a few, but the new enquiries have been veeeeery quiet for a few weeks now.
Have also lost a good sized commercial job to someone cheaper, multi sites, was worth roughly £400 a month so not ideal.
Ouch!that's not far off £5k a year.....all my work is smaller and cheaper so no big hits in income when I lose one or two
Yep. It’s certainly a downside of doing this type of work.
On the plus side, I also lost a £180/month job, after a couple of crap cleans from the new company I’ve started again at a new price of £280/month.
As you say, our rounds are built on shifting sand so you’ve gotta take the ups with the downs.
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When the price cap on fuel was announced, things settled quite a bit. We definitely didn't see the growth we expected through the summer, but we still grew by an additional van.
We expect to lose 2.5-3% of customers between November & March so we may start to struggle slightly in the Spring before the marketing fires up as a result of less growth. For the first time I'm actively promoting add ons this winter & just in 3 days we've picked up 40 gutter clears so all will be well here. The scary time was the dithering over domestic fuel help. It was inevitably coming, but we could see there was worry & costs were being cut. Things are calmer now.
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When the price cap on fuel was announced, things settled quite a bit. We definitely didn't see the growth we expected through the summer, but we still grew by an additional van.
We expect to lose 2.5-3% of customers between November & March so we may start to struggle slightly in the Spring before the marketing fires up as a result of less growth. For the first time I'm actively promoting add ons this winter & just in 3 days we've picked up 40 gutter clears so all will be well here. The scary time was the dithering over domestic fuel help. It was inevitably coming, but we could see there was worry & costs were being cut. Things are calmer now.
Until April when help is stopped and the cap rises again.
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That’s when the heating gets turned off ;)
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That’s when the heating gets turned off ;)
Mine hasn't been turned on yet :D
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Not so much cancels,but definitely more lengthen the clean time..8 jobs last week monthly to 2 monthly 🥺
With a small part time round that is significant,with other variables at play..🙄
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It’s inevitable cleans that are monthly etc will get pushed back been saying this for months.
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It’s inevitable cleans that are monthly etc will get pushed back been saying this for months.
'inevitable' meaning certain to happen; unavoidable.
So if a window cleaner gets a couple of customers who ask to go from monthly to 2 monthly then all the rest will do so to? Of course not. Not inevitable at all.
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We've lost a few this year but have probably gained more to replace them. I always say you lose one and gain two which always seems to work.
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Not so much cancels,but definitely more lengthen the clean time..8 jobs last week monthly to 2 monthly 🥺
With a small part time round that is significant,with other variables at play..🙄
I would definitely go down the route of pushing these customers to go for a winter break ie no clean in Dec, Jan or Feb rather than change frequency. Once they go 8 weekly it's highly unlikely they'll ever change back to 4,your literally halving your turnover with these people. I politey but firmly decline when asked to change frequency and explain it doesn't work for me and then offer the "break" as a compromise and usually it works. I'm very honest with them and explain if I let them lengthen their clean times, others will copy and it halves my income, they're generally very understanding of this and as long as you come back with the compromise so they get a saving of some sort they're ok. It does me a favour anyway as long as not too many do it as can't stay on top of things anyway during the dark months.
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Not so much cancels,but definitely more lengthen the clean time..8 jobs last week monthly to 2 monthly 🥺
With a small part time round that is significant,with other variables at play..🙄
I would definitely go down the route of pushing these customers to go for a winter break ie no clean in Dec, Jan or Feb rather than change frequency. Once they go 8 weekly it's highly unlikely they'll ever change back to 4,your literally halving your turnover with these people. I politey but firmly decline when asked to change frequency and explain it doesn't work for me and then offer the "break" as a compromise and usually it works. I'm very honest with them and explain if I let them lengthen their clean times, others will copy and it halves my income, they're generally very understanding of this and as long as you come back with the compromise so they get a saving of some sort they're ok. It does me a favour anyway as long as not too mant do it as can't stay on top of things anyway during the dark months.
Or you tell them that their price was based on a 4 weekly schedule, the 8 weekly price will be £??.
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Once they get you to 8 weekly yes I would definitely agree 99% won’t go back to monthly,I’ve had it in the past when they’ve said that’s worked better for us let’s stick to 8 weekly.
In this climate I would also say that if you was to start talking about putting the price up for extending the time between cleans you’d get pushed down the road lol,I know I would I always put myself in their position and that would be enough for me to sack you off.
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When the price cap on fuel was announced, things settled quite a bit. We definitely didn't see the growth we expected through the summer, but we still grew by an additional van.
We expect to lose 2.5-3% of customers between November & March so we may start to struggle slightly in the Spring before the marketing fires up as a result of less growth. For the first time I'm actively promoting add ons this winter & just in 3 days we've picked up 40 gutter clears so all will be well here. The scary time was the dithering over domestic fuel help. It was inevitably coming, but we could see there was worry & costs were being cut. Things are calmer now.
Until April when help is stopped and the cap rises again.
Oil price is down $30 a barrel since this all kicked off which bodes well for the new year.
But January is significant because the pricing link between gas and electricity is to be abolished which should see the cost of electricity fall dramatically.
Well, until some new reason is invented to raise it of course...
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Not so much cancels,but definitely more lengthen the clean time..8 jobs last week monthly to 2 monthly 🥺
With a small part time round that is significant,with other variables at play..🙄
I would definitely go down the route of pushing these customers to go for a winter break ie no clean in Dec, Jan or Feb rather than change frequency. Once they go 8 weekly it's highly unlikely they'll ever change back to 4,your literally halving your turnover with these people. I politey but firmly decline when asked to change frequency and explain it doesn't work for me and then offer the "break" as a compromise and usually it works. I'm very honest with them and explain if I let them lengthen their clean times, others will copy and it halves my income, they're generally very understanding of this and as long as you come back with the compromise so they get a saving of some sort they're ok. It does me a favour anyway as long as not too mant do it as can't stay on top of things anyway during the dark months.
Or you tell them that their price was based on a 4 weekly schedule, the 8 weekly price will be £??.
I never had much success doing this, i tried charging a premium for 8 weekly as oppose to 4 weekly in my early days and lost them all shortly afterwards. Too many wc's working in a small rural town happy to charge peanuts for a one off. I know it works as a business model for some but not for me. These days im more 5 to 6 weekly which seems to suit the custys needs more, not too short or long a wait between cleans. Still get the odd one wanting to skip.
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Thanks guys for your feedback,experiences really appreciated 👍👍
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I would be more welcoming with extending the time between cleans what’s the alternative at least you still have the customer,ok love that’s fine but I’ll be wanting more money when I come when you want me to join you back in again,imo I don’t think that’s a good idea but yeah all good if you want to dump em lol.
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I always give any new customers a 4 weekly price and 8 weekly price, that way if they go with the 4 weekly option then later down the line ask to change to 8 weekly, they know the price will change.
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I’ll be honest with you I’ve never really bothered with charging more for slightly longer between cleans I’ve found it’s not needed especially with hot water,i say initially 6-8 weekly weather dependant to a degree.
I would say times ahead will be unlike previous tougher periods we’ve had in the past,if someone just said put me back to X instead of 6 weekly I would say that’s a good customer that should be respected because over the next 18 months people have the perfect excuse to sack you off.
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It’s inevitable cleans that are monthly etc will get pushed back been saying this for months.
Well I don’t think that’s the case at all out of 4500 customers I have had one ask to go to 8 weekly , down hear 99% ask for monthly cleans we only offer 4 or 8 weekly on domestic and only have a very small number of 8 weekly , as of next spring I will probably drop the 8 weekly stuff as far to busy .
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At this moment in time we can’t be 100% sure what will happen I am just saying looking at what’s going on it’s not all bound to be positive you need to be realistic,let’s have this conversation in the new year maybe.
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At this moment in time we can’t be 100% sure what will happen I am just saying looking at what’s going on it’s not all bound to be positive you need to be realistic,let’s have this conversation in the new year maybe.
I agree none of us know what might happen , but I won’t be accepting any changing frequency from 4-8 as I said earlier the 8 weekly will be got rid of next year as we are so busy with 4 weekly , ime selling a load of work off and that will be added to the list that goes . I will be very surprised if we have any issues as have put up every job we do over the last few months and 99% we’re happy with it expecting a rise and some Evan put up their own price . But as I say time will tell .
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It’s inevitable cleans that are monthly etc will get pushed back been saying this for months.
You ve been saying it for years not months!😄
Very few of my 4 weekly jobs switch to 8 weekly (I only have 2 that do this in the winter months).
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Far more factors involved this time though Daz never know might be some good offers on for the Maldives 💪
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Lost a few to house moves and gained a few, but the new enquiries have been veeeeery quiet for a few weeks now.
Have also lost a good sized commercial job to someone cheaper, multi sites, was worth roughly £400 a month so not ideal.
Ouch!that's not far off £5k a year.....all my work is smaller and cheaper so no big hits in income when I lose one or two
Well well well. Seems the new guys weren’t upto much. I’ve been asked to take on this work again and have negotiated a slight price increase. ;D
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Far more factors involved this time though Daz never know might be some good offers on for the Maldives 💪
I wouldn't go back to the Maldives again mate....too many other places I'd like to visit!it's just water and small islands and the sealife...nothing else there!plus I think it's too far to go and very expensive