Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: dazmond on April 27, 2022, 08:38:37 am

Title: Spring clean(dumping jobs)
Post by: dazmond on April 27, 2022, 08:38:37 am
4 in the last week.... ;D...I've been guilty of holding on to jobs that I've been cleaning for 20+ years that are just no longer viable or are a pain or have turned into bad payers....

I've also got another 3 or 4 on my watch list who are getting that old and frail that they can barely make it to their front door to pay me,i also had a customer die on me owing 2 cleans too yesterday.

On the plus side ive picked up 2 new jobs(that I used to clean for previous owners)
Title: Re: Spring clean(dumping jobs)
Post by: AuRavelling79 on April 27, 2022, 09:31:14 am
I have to say my last three underpriced, time consuming customers are elderly people in their 90's. One is a 99 year old lady who was a radar operator in the RAF during WW2 and her disabled 75 year old son.

The others are a pair of 90 year olds and the husband is losing his marbles, also a couple where the husband is dying and the wife half blind.

I haven't the heart to dump them or put their prices up. I've done them all since my ladder days. But nature will take care of it in the next year or so.   :'(
Title: Re: Spring clean(dumping jobs)
Post by: DJW on April 27, 2022, 12:51:38 pm
I love the ones with Alzheimers, I get paid half a dozen times in the same half hour.
Title: Re: Spring clean(dumping jobs)
Post by: simon w on April 27, 2022, 01:18:47 pm
I love the ones with Alzheimers, I get paid half a dozen times in the same half hour.

Thought that was just me.
Title: Re: Spring clean(dumping jobs)
Post by: Jay Le Huray on April 27, 2022, 04:30:28 pm
I dumped one  £17 job last week due to there being far too much dog poo in the garden
Title: Re: Spring clean(dumping jobs)
Post by: dazmond on April 27, 2022, 06:41:13 pm
I love the ones with Alzheimers, I get paid half a dozen times in the same half hour.

I've had a few customers lose their minds over the years....I stop going in the end...it is upsetting to see esp if ive cleaned for them a long time....
Title: Re: Spring clean(dumping jobs)
Post by: dazmond on April 27, 2022, 06:45:20 pm
I dumped one  £17 job last week due to there being far too much dog poo in the garden

I told a dumped ex customer the reason why I dumped him when he asked why Id not cleaned his windows a few years ago....dog crap in the garden,awkward access to the backs and very slow payer.....he sheepishly went in his house and didn't reply....he moved a few months later! ;D
Title: Re: Spring clean(dumping jobs)
Post by: NBwcs on April 27, 2022, 06:51:26 pm
4 in the last week.... ;D...I've been guilty of holding on to jobs that I've been cleaning for 20+ years that are just no longer viable or are a pain or have turned into bad payers....

I've also got another 3 or 4 on my watch list who are getting that old and frail that they can barely make it to their front door to pay me,i also had a customer die on me owing 2 cleans too yesterday.

On the plus side ive picked up 2 new jobs(that I used to clean for previous owners)

The ones you've had for 20yrs....do you tell them or just not go back?
Title: Re: Spring clean(dumping jobs)
Post by: dazmond on April 27, 2022, 06:54:32 pm
4 in the last week.... ;D...I've been guilty of holding on to jobs that I've been cleaning for 20+ years that are just no longer viable or are a pain or have turned into bad payers....

I've also got another 3 or 4 on my watch list who are getting that old and frail that they can barely make it to their front door to pay me,i also had a customer die on me owing 2 cleans too yesterday.

On the plus side ive picked up 2 new jobs(that I used to clean for previous owners)

The ones you've had for 20yrs....do you tell them or just not go back?

I tell them that I'm scaling down my work and going part time now im 50(which is the truth)or that I'm struggling with a shoulder injury so I'm letting some work go(which is a lie)... ;D
Title: Re: Spring clean(dumping jobs)
Post by: JandS on April 28, 2022, 09:51:18 am
I had one at 104 years old...semi priced at £12......was alright till she started giving me a £1 coin and holding her hand out for change.....did them twice then stopped.....she died 2 months later.
Title: Re: Spring clean(dumping jobs)
Post by: jay moley on May 02, 2022, 06:19:14 pm
I'm weeding a lot out now that I've tolerated over the years. Not just doing what people want with scheduling and also just PITA jobs. New customers coming on every week anyway.