Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: jk999 on April 23, 2022, 03:48:06 pm
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I have had my 3d reel now for 3 weeks, it's blown 3 ,40 amp fuses and now when I try to put a new fuse in it starts to wind in on its own with out pressing the buttons, has anyone got a clue what may be the problem
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I have had my 3d reel now for 3 weeks, it's blown 3 ,40 amp fuses and now when I try to put a new fuse in it starts to wind in on its own with out pressing the buttons, has anyone got a clue what may be the problem
Contacts in the switch fused together?
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So do I need a new fuse holder
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If it's that new then speak to who ever sold it.
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Cheers Ched that’ll help him it is Saturday and if it’s anyone I’m thinking of in the sales of window cleaning equipment then you’ll have to sort it yourself,I really urgently needed a part sent out to me Thursday for Friday so I can work this Monday,I double then treble checked I was getting the right 2 parts that are essential for me to be able to solve the problem only to receive 1 correct part and the other urgent part that went with it.
Terrible awful service I was assured that this was checked by hand and eye only to find out when I got them that 1 barb was so small it dropped through the female and out the other side,good job I know a plumber and can do a little DIY myself or this would have cost me 100s and 100s of £ in lost income.
I have spares of absolutely everything apart from this small essential part I thought I had in my toolbox 🧰,never buy 1 of anything have at least 1-2 spares including poles-hosereel motors-chains etc you’ll lose far more than they cost you if you can’t work.
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Cheers Ched that’ll help him it is Saturday and if it’s anyone I’m thinking of in the sales of window cleaning equipment then you’ll have to sort it yourself,I really urgently needed a part sent out to me Thursday for Friday so I can work this Monday,I double then treble checked I was getting the right 2 parts that are essential for me to be able to solve the problem only to receive 1 correct part and the other urgent part that went with it.
Terrible awful service I was assured that this was checked by hand and eye only to find out when I got them that 1 barb was so small it dropped through the female and out the other side,good job I know a plumber and can do a little DIY myself or this would have cost me 100s and 100s of £ in lost income.
I have spares of absolutely everything apart from this small essential part I thought I had in my toolbox 🧰,never buy 1 of anything have at least 1-2 spares including poles-hosereel motors-chains etc you’ll lose far more than they cost you if you can’t work.
If the company is that bad at customer service with a 3 week old reel I would speak to my credit card company and request a chargeback!
OK so back to the problem.
If it's reeling on it's own then it is probably as Spruce has said a failed switch and is shorting the contacts closed. The quick easy fix, if the OP is any good at diy, is to find a replacement high current switch. Halfords only list a 25Amp switch so not really high enough current but you could give one a go as a temp measure. Amazon have this https://amzn.to/3rLHZtc (https://amzn.to/3rLHZtc) which is a 50Amp momentary switch at about £12 (momentary = only makes connection when pressed and disconnects when released).
All the switch is normally doing is taking 12v in and then when pressed it allows electricity to flow to the reel motor. At a real push you could just touch the 2 wires together but that might be tricky when trying to reel in and control the hose.
If the OP has a bit more skills then it's probably best to replace the supplied 'high current' switch with a relay and a light duty switch as using a switch for high currents isn't the best way to do it although it is a very simple system.
Hope that helps better.
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It does come with a manual handle so you can keep working.
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I would check all the wiring in the controller box make sure nothings shorting out looks for wires touching if it’s still a problem get them to replace the reel or change the controller
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Yeah thats good info thanks guys,to be honest the handle s not the best I think they need to redesign it
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Yeah thats good info thanks guys,to be honest the handle s not the best I think they need to redesign it
It’s just to get you out of a hole so to speak.
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Same happened to mine. Is it the red switch body ? I took the switch apart and realised there are two pairs of spade connectors. Swapped wires on to the second pair and is working again so far. I think Spruce is right and contacts in switch have fused together. I carry a load of spare fuses for it too. Think I paid less than a fiver for a pack of 50 off of eBay. It takes very little resistance from the hose snagging to blow one.
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Latest update, I tried changed the wires to try operate the black switch instead of the white one no change, so I disconnected the wires from the switch all together and still same
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Can’t you just go to wicks-B&Q get an on off switch wire that up for the time being.
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I think I have a spare switch in van to put me on cheers guys ,I will contact Window cleaning warehouse in morning 👍
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Yeah it’s only an on off switch isn’t it the only thing is make sure you turn it off in time lol.
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🤣👍
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I bought a couple of resettable fuses, they work perfectly:
RKURCK 12V-28V DC Manual Reset Low Profile ATC Circuit Breaker Resettable Blade Fuse 30A https://www.amazon.co.uk/dp/B07K7FWC1B/ref=cm_sw_r_cp_api_i_VS90QR9SCK0T0E630DJM
30 amp (not 40) but doesn’t make any difference in my experience.
You can’t put the lid on the little fuse holder when you use these, but that’s the only annoyance.
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I have had my 3d reel now for 3 weeks, it's blown 3 ,40 amp fuses and now when I try to put a new fuse in it starts to wind in on its own with out pressing the buttons, has anyone got a clue what may be the problem
Cheap,plastic reel.....how much was it?£400?what a joke... ::)roll
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The HD 2 stainless steel and built to last but people that sell stuff don’t want that they soon realises hang on a minute they won’t need to buy another,I have the original chain and motor and yellow switch box the only thing I’ve changed was last week a new brass inlet elbow.
After looking around though the others on offer are sooo heavy and I don’t really want one with a controller like on the system itself,the HD2 is so simple and like most stuff once they start messing with it they ruin it.
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I will contact Window cleaning warehouse in morning 👍
Don't.
Go direct and contact waterworks.
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I have had my 3d reel now for 3 weeks, it's blown 3 ,40 amp fuses and now when I try to put a new fuse in it starts to wind in on its own with out pressing the buttons, has anyone got a clue what may be the problem
Cheap,plastic reel.....how much was it?£400?what a joke... ::)roll
You're talking rubbish about something you've never owned or used Dazmond.
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I have had my 3d reel now for 3 weeks, it's blown 3 ,40 amp fuses and now when I try to put a new fuse in it starts to wind in on its own with out pressing the buttons, has anyone got a clue what may be the problem
Cheap,plastic reel.....how much was it?£400?what a joke... ::)roll
You're talking rubbish about something you've never owned or used Dazmond.
I know 2 window cleaners who ve got the 3D reels...they are cheap and nasty.....not so bad if they were £150 a pop but at over £400 each they are a joke IMO....
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I'm gonna call them in morning
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Well that’s your opinion. I’ve owned one for 18 months. I love the strong plastic & stainless steel as apposed to steel & it will never rust.
My only slight gripe is i fear the red switch will eventually wear out due to having no speed control.
But by owning one myself I feel i’m in a much better position to pass opinion than you. I plan to buy another one for my employee later this year.
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Well that’s your opinion. I’ve owned one for 18 months. I love the strong plastic & stainless steel as apposed to steel & it will never rust.
My only slight gripe is i fear the red switch will eventually wear out due to having no speed control.
But by owning one myself I feel i’m in a much better position to pass opinion than you. I plan to buy another one for my employee later this year.
We have had 6 of them since they were released , apart from the centre spindles that were plastic distorting and collapsing and the red plastic controller they have been fine no issues , waterworks have changed the centre spindle design to aluminium and no problems at all since ours get a very hard life and I also have pure freedom twin stack stainless steel reels in my own van and have had far more problems with them than the cheap and nasty waterworks reels , they are a good reel .
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8 reels here and they’ve been fab.
We’ve had two that the belts snapped on, rang for a replacement belt and they sent a new reel out and collected the old one.
PF one does look good and it wasn’t about the money for me, it was the fact they’re plastic and stainless.
They weigh less than most reels which is why I wanted them.
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I bought two of these the deciding factor for me was the small footprint as I have these positioned side by side in the back of my pickup.
Early on a belt did snap I called them and they replaced both reels the next day and collected the first ones a few days later since then I've used them both every weekday for over a year without issue.
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I have had my 3d reel now for 3 weeks, it's blown 3 ,40 amp fuses and now when I try to put a new fuse in it starts to wind in on its own with out pressing the buttons, has anyone got a clue what may be the problem
Cheap,plastic reel.....how much was it?£400?what a joke... ::)roll
You're talking rubbish about something you've never owned or used Dazmond.
I know 2 window cleaners who ve got the 3D reels...they are cheap and nasty.....not so bad if they were £150 a pop but at over £400 each they are a joke IMO....
I've got one Daz, i don't feel ripped off.
And I'm a value for money sort of guy.
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Are the belts easy to replace yourself.
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I've no idea. I've never changed one. I would think so though. Surely just like changing & adjusting a fan belt?
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Come on lads, it’s Dazmond.
In a year or 2 he’ll buy one and bang on about how brilliant they are.
😁
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Dazmond reminds me of my school days , you know the kid bragging that he's got the best of everything :D
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Dazmond reminds me of my school days , you know the kid bragging that he's got the best of everything :D
Lance off the fast show?
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Do you have to take the front plate off to replace or adjust the belt.
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I may have to try one of these new 3d reels any had any issues with hot water and these reels i heard someone had one crack due to heat !
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I bought a couple of resettable fuses, they work perfectly:
RKURCK 12V-28V DC Manual Reset Low Profile ATC Circuit Breaker Resettable Blade Fuse 30A https://www.amazon.co.uk/dp/B07K7FWC1B/ref=cm_sw_r_cp_api_i_VS90QR9SCK0T0E630DJM
30 amp (not 40) but doesn’t make any difference in my experience.
You can’t put the lid on the little fuse holder when you use these, but that’s the only annoyance.
Pete are these the big fuse s
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I may have to try one of these new 3d reels any had any issues with hot water and these reels i heard someone had one crack due to heat !
The original ones had plastic centre spindles there would crush and collapse with hot water , now the centres are aluminium and no issues (http://www.cleanitup.co.uk/smf/1651011238_F0CD8B6F-4F47-4065-91F1-60D80BAB7708.jpeg)
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That looks much better 👍
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Been running Grippa tank two man diesel hot system with 3D reels and the hose gets VERY VERY hot. No issues at all.
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Well I'm very disappointed with Window cleaning warehouse, phoned Monday morning explained about reel, they said they would get in touch with water works no one called back, so I called again Tuesday still no one called back and again today no phone back, so I phoned water works up myself and they are sending a new one out ,I should have just gone straight to water works and bought it in first place
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Pete are these the big fuse s
Not sure what you mean by “big”, they fit into the same slots that the larger automotive “blade” fuses fit. (Such as the ones supplied with the waterworks reel)
They’re about twice as ‘tall’ if you know what I mean, so you can’t put the fuse holders little lid on, but that’s the only difference.
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Cheers Pete think I will order some 👍
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Well very disappointed yesterday, I received my replacement of 3d reel ,they have sent out a reel that has been used by someone else, when I pay £600 for a brand new reel 4 weeks ago I don't expect a second hand refurbished unit 😳😳😳
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Return it and get your money back
depending on how you paid do a charge back or inform the credit card people
Darran
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The replacements they sent out to me were new if they had sent previously used ones I would have wanted my money back.
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Sounds like shocking service to me i would be not a happy bunny 😒