Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: jo5hm4n on March 16, 2022, 08:10:23 pm
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Price rises for nearly all our customers from 1st April onwards. Customers all received letters.
So far lost atleast 6 customers. Yippee!
Oh no what am i going to do, this is terrible ??? ??? ??? ???
Na, but seriously will be interesting to see how many we actually lose by the end of April.
No doubt i'll just do a big lead generation campaign probably in may to replace the customers who are otherwise going to go bankrupt from me putting the price up from £15 to £16 ;D ;D ;D
Actually had one 8 Weekly customer who has been on the books for 5 years tell me in no uncertain terms that the £1 increase was not feasible at this time. Right so 50p increase per month and in her eyes she can't handle it! Just for clarity she lives in a 4 bed detached house brand new cars probably in her 50s i know she has money lol. The job also happens to be underpriced anyway as it was canvassed 5 years ago so too be honest shes doing me a favour really 8)
Good luck with your price rises guys lets hope the losses can be kept to a minimum ay.
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Put em all up mate.
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If you’re gonna put them up, put them up properly. £15 to £16 is hardly worth bothering.
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If you’re gonna put them up, put them up properly. £15 to £16 is hardly worth bothering.
I put up quite alot of jobs by £2-£3, but i cant lie theres also quite a number that i just did £1 increase aswell as i put their prices up just before covid in 2020 on some of them.
Maybe i should of done more!
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No price rises this year.....
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If you’re gonna put them up, put them up properly. £15 to £16 is hardly worth bothering.
I put up quite alot of jobs by £2-£3, but i cant lie theres also quite a number that i just did £1 increase aswell as i put their prices up just before covid in 2020 on some of them.
Maybe i should of done more!
No need to be greedy mate....
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If you’re gonna put them up, put them up properly. £15 to £16 is hardly worth bothering.
Regular small increases are better swallowed that irregular large increases and better for maintaining your income. Off the top of my head £15-£16 is 7.5% or thereabouts isn’t it? And across 500 customers that’s £6,000 a year. If you’ve not put them up for years I’d agree though.
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If you’re gonna put them up, put them up properly. £15 to £16 is hardly worth bothering.
Regular small increases are better swallowed that irregular large increases and better for maintaining your income. Off the top of my head £15-£16 is 7.5% or thereabouts isn’t it? And across 500 customers that’s £6,000 a year. If you’ve not put them up for years I’d agree though.
I’d disagree. Every time you put a price up, especially in this climate, you present an opportunity for the customer to cancel.
I’d much prefer to put a £15 job up to £18, once in three years, than increase the price by £1 for 3 consecutive years.
Just from my experience anyway.
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If you’re gonna put them up, put them up properly. £15 to £16 is hardly worth bothering.
Regular small increases are better swallowed that irregular large increases and better for maintaining your income. Off the top of my head £15-£16 is 7.5% or thereabouts isn’t it? And across 500 customers that’s £6,000 a year. If you’ve not put them up for years I’d agree though.
I’d disagree. Every time you put a price up, especially in this climate, you present an opportunity for the customer to cancel.
I’d much prefer to put a £15 job up to £18, once in three years, than increase the price by £1 for 3 consecutive years.
Just from my experience anyway.
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If you’re gonna put them up, put them up properly. £15 to £16 is hardly worth bothering.
Regular small increases are better swallowed that irregular large increases and better for maintaining your income. Off the top of my head £15-£16 is 7.5% or thereabouts isn’t it? And across 500 customers that’s £6,000 a year. If you’ve not put them up for years I’d agree though.
I’d disagree. Every time you put a price up, especially in this climate, you present an opportunity for the customer to cancel.
I’d much prefer to put a £15 job up to £18, once in three years, than increase the price by £1 for 3 consecutive years.
Just from my experience anyway.
I think it's hard to fathom the logic of customers that cancel tbh and I've no experience of waiting three years to put prices up. From a business perspective though, you should increase prices regularly to maintain your profit. If you wait three years you'll have lost money during the period. Customers cancel all the time. As long as you are replacing them it isn't an issue.
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If you’re gonna put them up, put them up properly. £15 to £16 is hardly worth bothering.
Regular small increases are better swallowed that irregular large increases and better for maintaining your income. Off the top of my head £15-£16 is 7.5% or thereabouts isn’t it? And across 500 customers that’s £6,000 a year. If you’ve not put them up for years I’d agree though.
I’d disagree. Every time you put a price up, especially in this climate, you present an opportunity for the customer to cancel.
I’d much prefer to put a £15 job up to £18, once in three years, than increase the price by £1 for 3 consecutive years.
Just from my experience anyway.
I agree with that if the £18 puts the price on the high side, if you put it up to £18 after undercharging for three years then that could be a mistake.
I put mine up every 18 months or so, and put them up a chunk and then say, that price will hold for at least a year
only 20% of people buy on price alone, most people will pay ore for a better product or service, and you really don't want that 20% who buy on price alone, well I don't want them I want to retire one day. ;D
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I never put prices up every year...its too often IMO....every 2 or 3 years...or even 5 years for larger jobs....
If you put prices up every year that's every 7th clean for a 2 monthly job....crazy... ::)roll
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You had a bump on the head Dazmond?
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You had a bump on the head Dazmond?
No.....its just the way I run my business mate...
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I never put prices up every year...its too often IMO....every 2 or 3 years...or even 5 years for larger jobs....
If you put prices up every year that's every 7th clean for a 2 monthly job....crazy... ::)roll
Is there anything that you are paying the same for today that you were paying two years ago?
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If you’re gonna put them up, put them up properly. £15 to £16 is hardly worth bothering.
i dont agree with this TBH. £1 increase on customers of 10-20 is alright. between 5 & 10%.
obv it depends upon how often your raising them, but on the face of it its fine
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They’re just cash cows to me, I’m under a stampede of bovine customers, my dairy is full but I’m going to milk them for all they are worth.
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If you’re gonna put them up, put them up properly. £15 to £16 is hardly worth bothering.
I put up quite alot of jobs by £2-£3, but i cant lie theres also quite a number that i just did £1 increase aswell as i put their prices up just before covid in 2020 on some of them.
Maybe i should of done more!
No need to be greedy mate....
Just joking around mate. Honestly though greed doesn't come into it. From the price rises i'm doing all the extra money is going straight to my staff pay increases, and rising business costs. Ill be lucky if there's much left over for me to take at all.....
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If you’re gonna put them up, put them up properly. £15 to £16 is hardly worth bothering.
Regular small increases are better swallowed that irregular large increases and better for maintaining your income. Off the top of my head £15-£16 is 7.5% or thereabouts isn’t it? And across 500 customers that’s £6,000 a year. If you’ve not put them up for years I’d agree though.
I’d disagree. Every time you put a price up, especially in this climate, you present an opportunity for the customer to cancel.
I’d much prefer to put a £15 job up to £18, once in three years, than increase the price by £1 for 3 consecutive years.
Just from my experience anyway.
I agree with deegee I put mine up every few years every year seems to quick in this game,going up again I can hear it now from some.
Commercial and properties that spend 50-100k a year in maintenance go up every year they expect it they pay more for materials for the garden etc every year but I wouldn’t have ever put small domestic houses up year on year,asking to get cancelled and especially at the moment just ride it out just do another couple of jobs a day it’ll make up for it on the way home.
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I picked a new job up today,normally I would charge around £20 for the type of property but went in at £25.got the job.new work is priced higher and older work will get an increase eventually just not every year....
I'm happy with my income of around £50k a year for a part time window cleaning round (20-25 hour week)....
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If you’re gonna put them up, put them up properly. £15 to £16 is hardly worth bothering.
I put up quite alot of jobs by £2-£3, but i cant lie theres also quite a number that i just did £1 increase aswell as i put their prices up just before covid in 2020 on some of them.
Maybe i should of done more!
No need to be greedy mate....
Just joking around mate. Honestly though greed doesn't come into it. From the price rises i'm doing all the extra money is going straight to my staff pay increases, and rising business costs. Ill be lucky if there's much left over for me to take at all.....
What's the point in employing then?I'm usually left with £35-£38k profit after expenses,taxes,etc every year these days which I can easily live on(low outgoings)...
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letters are now being sent out with your new DD energy bills. mine is £32 a month extra on Gas The Lecy has not arrived yet. Any other price rises leaves a sour taste in there mouths atm. I am quite happy with my work load and most customers . and hourly rate. i seen an advert advertising for an electrician on a jobsite paying £20 per hr. God knows what they would think if they knew how much Hourly wage well established window cleaners get. They would not believe it.
This is now a good time to build a round up offering lower prices to your competitor. Its an open market out there now. all looking to save £s anywhere
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letters are now being sent out with your new DD energy bills. mine is £32 a month extra on Gas The Lecy has not arrived yet. Any other price rises leaves a sour taste in there mouths atm. I am quite happy with my work load and most customers . and hourly rate. i seen an advert advertising for an electrician on a jobsite paying £20 per hr. God knows what they would think if they knew how much Hourly wage well established window cleaners get. They would not believe it.
This is now a good time to build a round up offering lower prices to your competitor. Its an open market out there now. all looking to save £s anywhere
No thanks.
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Grow yourself out of problems and up sell certainly got to put prices up but obviously not a silly amount,they would have to be stupid to go round undercutting every other window cleaner some people if it’s dirt cheap raises eyebrows the same with any other trade.
If I had a bricklayer come in 80-100 a day cheaper than my other quote I wouldn’t go with him coz only fools work for peanuts,I’d rather sit at home.
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I never put prices up every year...its too often IMO....every 2 or 3 years...or even 5 years for larger jobs....
If you put prices up every year that's every 7th clean for a 2 monthly job....crazy... ::)roll
Is there anything that you are paying the same for today that you were paying two years ago?
Car and van insurance. Considerably cheaper now than 2 years ago.
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I never put prices up every year...its too often IMO....every 2 or 3 years...or even 5 years for larger jobs....
If you put prices up every year that's every 7th clean for a 2 monthly job....crazy... ::)roll
Is there anything that you are paying the same for today that you were paying two years ago?
Car and van insurance. Considerably cheaper now than 2 years ago.
True....also cleaner planner is cheaper too than a few years ago(£15 a month now compared to £18 a month)...
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letters are now being sent out with your new DD energy bills. mine is £32 a month extra on Gas The Lecy has not arrived yet. Any other price rises leaves a sour taste in there mouths atm. I am quite happy with my work load and most customers . and hourly rate. i seen an advert advertising for an electrician on a jobsite paying £20 per hr. God knows what they would think if they knew how much Hourly wage well established window cleaners get. They would not believe it.
This is now a good time to build a round up offering lower prices to your competitor. Its an open market out there now. all looking to save £s anywhere
It's never a good time to be the cheapest window cleaner in town....I was one of the cheapest a long time ago when trad and I only just about scratched a living together working a lot more hours than I do today.....
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If you’re gonna put them up, put them up properly. £15 to £16 is hardly worth bothering.
I put up quite alot of jobs by £2-£3, but i cant lie theres also quite a number that i just did £1 increase aswell as i put their prices up just before covid in 2020 on some of them.
Maybe i should of done more!
No need to be greedy mate....
Just joking around mate. Honestly though greed doesn't come into it. From the price rises i'm doing all the extra money is going straight to my staff pay increases, and rising business costs. Ill be lucky if there's much left over for me to take at all.....
What's the point in employing then?I'm usually left with £35-£38k profit after expenses,taxes,etc every year these days which I can easily live on(low outgoings)...
I employ because of health problems i can't clean windows anymore. I spent years building the business though so now im basically getting like a double pension or more and just let staff do all the cleaning.
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This is now a good time to build a round up offering lower prices to your competitor. Its an open market out there now. all looking to save £s anywhere
We've never competed on price. Started during the recession last time round at higher prices than all our competitors. Now have seven vans on the road. Offer good service and the price is largely irrelevant.
I'll believe price is the deciding factor in people's purchasing decisions when everyone in the UK drives a Dacia Sandero, the cheapest car currently on sale.
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This is now a good time to build a round up offering lower prices to your competitor. Its an open market out there now. all looking to save £s anywhere
We've never competed on price. Started during the recession last time round at higher prices than all our competitors. Now have seven vans on the road. Offer good service and the price is largely irrelevant.
I'll believe price is the deciding factor in people's purchasing decisions when everyone in the UK drives a Dacia Sandero, the cheapest car currently on sale.
👏👏👏
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Once you take a job on it could be yours for a long time so you better make sure you are always getting what you want for doing it,it used to drive me mad years ago thinking I could be getting another X for cleaning this or the bloke up the road is getting almost half as much again for the same property.
One thing I’ve learnt is that my price is my price I don’t care what Bert down the road does a house for,more fool him.
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This is now a good time to build a round up offering lower prices to your competitor. Its an open market out there now. all looking to save £s anywhere
We've never competed on price. Started during the recession last time round at higher prices than all our competitors. Now have seven vans on the road. Offer good service and the price is largely irrelevant.
I'll believe price is the deciding factor in people's purchasing decisions when everyone in the UK drives a Dacia Sandero, the cheapest car currently on sale.
How accurate is your price guide?
I notice you charge £20 for 2/3/4 bed semis, which around here is a great price for a 2 bed, a decent price for a 3 bed and probably average for a 4 bed. Do you find you mostly get 3/4beds?
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How accurate is your price guide?
I notice you charge £20 for 2/3/4 bed semis, which around here is a great price for a 2 bed, a decent price for a 3 bed and probably average for a 4 bed. Do you find you mostly get 3/4beds?
It's not a price guide - those are our prices. Most semis are 3 bedroom in my experience. Some are bigger, some are smaller and it all balances out. If someone wants to pay less we don't clean them.
If a house is much larger than we'd expect we might bung on a few quid and 99% of the time the customer is fine - they know if their house is atypical.