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UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Bryn Michael on February 14, 2022, 02:57:40 pm

Title: Removing bird poo stains
Post by: Bryn Michael on February 14, 2022, 02:57:40 pm
Hiya hope everyone is well, bit of a strange question really about bird poo staining window frames, I always offer new customers a deep clean on the frames on my first visit as at an extra cost (I use ubik and under rubout) but 99% of the time in my experience people  are just happy for me to remove what I can with WFP, but today I saw some bird poo on a window frame which I removed but noticed it left a small yellow stain, so now wondering if I should carry ubik bottle with me incase I see something like that again, but I also think should I be removing stains for free as I would have to use my ubik (which isn't cheap) and it takes up more time, but also dont really think I could add a charge to remove a small stain, so I'm feeling a bit conflicted as I don't feel I could charge extra for the odd small stain but also dont want to do extra for nothing, hope this weeks sense 😅
Title: Re: Removing bird poo stains
Post by: Smudger on February 14, 2022, 03:22:31 pm
Are you not a window cleaner ?

we include frames and sills in our clean so yes we clean them off as standard

Darran
Title: Re: Removing bird poo stains
Post by: Bryn Michael on February 14, 2022, 03:29:01 pm
I am and of course I remove the actual muck but was just wondering about the stains as like I said its more time and using more equipment so was just asking peoples thoughts
Title: Re: Removing bird poo stains
Post by: NWH on February 14, 2022, 04:35:28 pm
Get some bronze wool m8 it’s wonderful stuff gets off most things
Title: Re: Removing bird poo stains
Post by: Bryn Michael on February 14, 2022, 04:37:29 pm
Thank you I've heard of that but never tried it, I've not come across bird muck staining much before to be honest but just want to be prepared if I see it again 😅
Title: Re: Removing bird poo stains
Post by: dazmond on February 14, 2022, 05:36:38 pm
No I never remove bird muck staining on frames....if hot pure water won't get it off it gets left.....same for leaf staining
Title: Re: Removing bird poo stains
Post by: KS Cleaning on February 14, 2022, 06:15:12 pm
If it’s stained on the window frame and doesn’t come off with the brush it gets left. It’s a window cleaning service I provide, not window restoration……..unless the customer want’s to pay extra for the privilege.
Title: Re: Removing bird poo stains
Post by: Bryn Michael on February 14, 2022, 06:41:04 pm
Thank you all for your comments
Title: Re: Removing bird poo stains
Post by: nathankaye on February 14, 2022, 06:42:27 pm
I take it, its on a downstairs window which you can see and also the customer hasnt mentioned it to you either.
So you can either on your next visit use steel wool or pink stuff and quickly buff it out, knowing youve done a good job.  Or simply mention it to the customer and that you can rectify it for an additional charge on your next clean.   
Or simply leave it be, as youve done yoir job and the customer perhaps will never notice it or care less about it
Ive done both, so its totally your call
Title: Re: Removing bird poo stains
Post by: Splash & dash on February 14, 2022, 06:43:48 pm
Hiya hope everyone is well, bit of a strange question really about bird poo staining window frames, I always offer new customers a deep clean on the frames on my first visit as at an extra cost (I use ubik and under rubout) but 99% of the time in my experience people  are just happy for me to remove what I can with WFP, but today I saw some bird poo on a window frame which I removed but noticed it left a small yellow stain, so now wondering if I should carry ubik bottle with me incase I see something like that again, but I also think should I be removing stains for free as I would have to use my ubik (which isn't cheap) and it takes up more time, but also dont really think I could add a charge to remove a small stain, so I'm feeling a bit conflicted as I don't feel I could charge extra for the odd small stain but also dont want to do extra for nothing, hope this weeks sense 😅




We clean all bird poo off frames and glass every clean that’s what the customer is paying us for , but bird poo will stain the plastic  and you won’t be able to remove those marks but given a day or so the plastic will revert back to white .
Title: Re: Removing bird poo stains
Post by: Jonny 87 on February 14, 2022, 06:55:30 pm
I take it, its on a downstairs window which you can see and also the customer hasnt mentioned it to you either.
So you can either on your next visit use steel wool or pink stuff and quickly buff it out, knowing youve done a good job.  Or simply mention it to the customer and that you can rectify it for an additional charge on your next clean.   
Or simply leave it be, as youve done yoir job and the customer perhaps will never notice it or care less about it
Ive done both, so its totally your call

Hi Nathan!

Hope your all doing good and that life is treating you well. Good to see you on here.
Title: Re: Removing bird poo stains
Post by: NWH on February 14, 2022, 07:42:08 pm
I personally wouldn’t say I want extra money for getting that off if it was obvious I’d try and get it off Hot removes almost all stains like this,if not a spray of Ubix on the brush but I couldn’t see myself saying that would be an extra X for getting a stain off.
You wouldn’t have any of these problems if you used Hot water in the first place 100%.
Title: Re: Removing bird poo stains
Post by: dazmond on February 14, 2022, 07:50:50 pm
I personally wouldn’t say I want extra money for getting that off if it was obvious I’d try and get it off Hot removes almost all stains like this,if not a spray of Ubix on the brush but I couldn’t see myself saying that would be an extra X for getting a stain off.
You wouldn’t have any of these problems if you used Hot water in the first place 100%.

Hot water does not remove staining caused by bird muck or leaves
Title: Re: Removing bird poo stains
Post by: Simon Trapani on February 14, 2022, 07:56:21 pm
Nathan says it removes concrete though😂
Title: Re: Removing bird poo stains
Post by: Simon Trapani on February 14, 2022, 07:57:11 pm
Only joking. Good to hear from you again Nathan.
Title: Re: Removing bird poo stains
Post by: nathankaye on February 14, 2022, 07:58:46 pm
Nathan says it removes concrete though😂

Its a miracle worker!  Hotter the better!
😏😉🤣🤣
Title: Re: Removing bird poo stains
Post by: nathankaye on February 14, 2022, 08:04:11 pm
Only joking. Good to hear from you again Nathan.

I take it, its on a downstairs window which you can see and also the customer hasnt mentioned it to you either.
So you can either on your next visit use steel wool or pink stuff and quickly buff it out, knowing youve done a good job.  Or simply mention it to the customer and that you can rectify it for an additional charge on your next clean.   
Or simply leave it be, as youve done yoir job and the customer perhaps will never notice it or care less about it
Ive done both, so its totally your call

Hi Nathan!

Hope your all doing good and that life is treating you well. Good to see you on here.

Hi guys!
(Sorry Bryn for a little side track)
Lifes not too bad, considering everything.
Miss working, miss my work and so I thought I would jump on here and see it theres any new topics etc and see what the chat is like.
Hope everyone has managed during last couple of years and going strong
Title: Re: Removing bird poo stains
Post by: NWH on February 14, 2022, 08:16:32 pm
It has a very good go at it though Daz especially bird poo staining,the leaf stains I spray a bit of Ubix on the brush it does a decent enough job and with regular cleaning with Hot they go.
I’ve had jobs September through till this time of the year whereas I’ve had this they ain’t there now.
Title: Re: Removing bird poo stains
Post by: Splash & dash on February 14, 2022, 08:48:59 pm
It has a very good go at it though Daz especially bird poo staining,the leaf stains I spray a bit of Ubix on the brush it does a decent enough job and with regular cleaning with Hot they go.
I’ve had jobs September through till this time of the year whereas I’ve had this they ain’t there now.


Hot water will remove the poo but it won’t remove the stain that’s gone into the plastic that will disappear buy the next day buy it’s self , exactly the same with fly poo and leaf stains just like dazmond said