Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Tristan R Clean on February 04, 2022, 07:33:50 am
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With everything going up in price, is everyone increasing their prices?
If you are mainly domestic I would say this would be more difficult at the moment.
Would you say it would be easier to raise commercial prices?
T
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Defo a tricky one, the cost of living is going to be very tough for a lot of people out there.
I’m not raising prices yet, rather, trying to add a couple of hundred worth of jobs to cover my cost of living.
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I put about 60 jobs up in dec with effect from jan .
I lost 3 but I have gained more than I lost, and at better prices..
Also, the price rises more than cover the loss.
I am a little concerned, so I am going to up sell a few more add ons to cover.
Going to dip my toe into pressure washing.
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The cost of living goes up for us too.
I’ve been putting up the price of some jobs the last few weeks, not had any cancellations….yet. I picked up quite a lot of walk ups and a few jobs from my website first few weeks of the year so that gave me the confidence to put prices up. The way I look at it, if I lose any customers because of the price rise, they have already been replaced by better paid work.
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With everything going up in price, is everyone increasing their prices?
If you are mainly domestic I would say this would be more difficult at the moment.
Would you say it would be easier to raise commercial prices?
T
No price rises this year for me,I can easily absorb the extra money it's gonna cost me for gas/electric,etc.....
I fully expect to lose some jobs though....
Remember this is the biggest squeeze on most people's finances in 30 years....
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Yes. As we speak we're putting up all prices except those that joined from June 21. You'd be stupid not to quite frankly.
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Prices going up as we speak. So far (since 01/02/22) I've had one cancel.
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I have been putting mine up im mainly domestic, I thought one old lady was gonna have a heart attack after i put her £20 job up by £2 :D
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Every year I put my prices up in January,
I increase half the round and the following year the other half
by doing this all my customers get an increase every 2 years
using this system I very rarely get a cancellation from increasing my prices
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price rise due in my business too so i'm going ahead as planned,
if i cant rise prices the business will become untenable.
min wage keeps rising, fuel rising, equipment costs... my prices too
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with everything going up then you really have to follow suit - that's just a fact of life, otherwise your going backwards or bust.
we did our price increase last summer so no plans to increase further until next spring, however if fuel, heating and other items rocket then I would increase again this year
Darran
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with everything going up then you really have to follow suit - that's just a fact of life, otherwise your going backwards or bust.
we did our price increase last summer so no plans to increase further until next spring, however if fuel, heating and other items rocket then I would increase again this year
Darran
If?
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I put over 200 jobs up last year so I'll leave it another year
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I put over 200 jobs up last year so I'll leave it another year
It's was 2020 not last year!I'm still not putting up prices until next year though....time flies!
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We were due to increase our prices spring 2020 then covid hit. Think we are now going to put one round up and see what the outcome is?
If you lose a handful you know you'll pick new ones up to replace within weeks
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We were due to increase our prices spring 2020 then covid hit. Think we are now going to put one round up and see what the outcome is?
If you lose a handful you know you'll pick new ones up to replace within weeks
If you have 500 customers and you put every one up by £2 that's £12,000 (4 weekly). You could lose quite a few before your increase was a mistake.
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Been putting them up over the last 2/3 months. Not had any issues so far. 👍
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I've been putting mine up.
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I was having a bath last night and the soap went up.
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Have you been putting them up by the usual £1 or £2 amount or are you looking at a higher amount?
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I’m raising prices this year.
Some I’m going to double with the hope to lose them. Some parts of my work haven’t had a raise in 10 years. (My bad)
I’ve got too much work and new enquiries all the time so I’m not worried. I’ve held off raising prices for too long.
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I’m raising prices this year.
Some I’m going to double with the hope to lose them. Some parts of my work haven’t had a raise in 10 years. (My bad)
I’ve got too much work and new enquiries all the time so I’m not worried. I’ve held off raising prices for too long.
I'm the opposite....I've been putting prices up every other year usually for most work but not doing it this year
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Some of my customers have been putting their own prices up. Had one yesterday increase theirs from £25 to £30 which was nice of them. Loads have increased their payments online without me requesting it.
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Some of my customers have been putting their own prices up. Had one yesterday increase theirs from £25 to £30 which was nice of them. Loads have increased their payments online without me requesting it.
I have had a few do this the last few months too, had a few say im glad you've put them up as well.
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I put mine up in 2020 and will hold off till next year. You can look at it 2 ways, Everyone's expecting prices to go up so may be a good time to do it but on the other hand it may turn out to the straw that breaks the camels back, the excuse the customers been waiting for to dump you. The media arnt helping, they're generating a fear culture ramming it down people's throat.
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Every year I put my prices up in January,
I increase half the round and the following year the other half
by doing this all my customers get an increase every 2 years
using this system I very rarely get a cancellation from increasing my prices
This is what I do too, although I work on a 3 year cycle so my work is split into 3 different groups. Price increases for me generally range between 10-20% every 3 years.
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I had a job @ £16 (small 3 bed)
I put my increase slip in the letter stating that it was going up £1, £16 to £17
the customer who always pays online text me to say "instead of £17 we will now be paying you £20 as you always do a good job and regular as clockwork, sure enough I check my bank account and they paid the £20............
good result
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I had a job @ £16 (small 3 bed)
I put my increase slip in the letter stating that it was going up £1, £16 to £17
the customer who always pays online text me to say "instead of £17 we will now be paying you £20 as you always do a good job and regular as clockwork, sure enough I check my bank account and they paid the £20............
good result
A lady paid me £1300 (instead of £13) this morning but unfortunately it was by mistake and she wants it back.
:'(
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I had a job @ £16 (small 3 bed)
I put my increase slip in the letter stating that it was going up £1, £16 to £17
the customer who always pays online text me to say "instead of £17 we will now be paying you £20 as you always do a good job and regular as clockwork, sure enough I check my bank account and they paid the £20............
good result
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A lady paid me £1300 (instead of £13) this morning but unfortunately it was by mistake and she wants it back.
:'(
Just tell her she has paid for the next 99 cleans and as she has prepaid she has inflation proofed her money from any price rises over the next few years.
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I had a job @ £16 (small 3 bed)
I put my increase slip in the letter stating that it was going up £1, £16 to £17
the customer who always pays online text me to say "instead of £17 we will now be paying you £20 as you always do a good job and regular as clockwork, sure enough I check my bank account and they paid the £20............
good result
A lady paid me £1300 (instead of £13) this morning but unfortunately it was by mistake and she wants it back.
:'(
Be very careful that it is your customer contacting you:
Dead simple:
1. Fraudster gets into your customer’s bank account
2. They make a large payment from the customer’s account to you, say £1800 instead of the usual £18.00 (easy mistake)
3. They phone you up and tell you about the mistake ("ho, ho, ho, what an idiot I am") and give their bank account details
4. You check with the bank, see the money has arrived from your customer and so you pay the money back (actually into the fraudster’s account)
5. Customer realises that the money’s been taken illegally and their bank gets the money back off you
6. You have no comeback as you chose to send the money to the fraudster’s account so it’s a valid transaction – you won’t get a refund
We dodged a £1,700 bullet yesterday at the end of stage 3 because something didn't seem quite right.
Be sure to speak to the customer (on a number you have for them, not one they give you when they contact you about the "overpayment"). If necessary, go and see them face-to-face.
Be careful.
Vin
Vin
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I had a job @ £16 (small 3 bed)
I put my increase slip in the letter stating that it was going up £1, £16 to £17
the customer who always pays online text me to say "instead of £17 we will now be paying you £20 as you always do a good job and regular as clockwork, sure enough I check my bank account and they paid the £20............
good result
A lady paid me £1300 (instead of £13) this morning but unfortunately it was by mistake and she wants it back.
:'(
Be very careful that it is your customer contacting you:
Dead simple:
1. Fraudster gets into your customer’s bank account
2. They make a large payment from the customer’s account to you, say £1800 instead of the usual £18.00 (easy mistake)
3. They phone you up and tell you about the mistake ("ho, ho, ho, what an idiot I am") and give their bank account details
4. You check with the bank, see the money has arrived from your customer and so you pay the money back (actually into the fraudster’s account)
5. Customer realises that the money’s been taken illegally and their bank gets the money back off you
6. You have no comeback as you chose to send the money to the fraudster’s account so it’s a valid transaction – you won’t get a refund
We dodged a £1,700 bullet yesterday at the end of stage 3 because something didn't seem quite right.
Be sure to speak to the customer (on a number you have for them, not one they give you when they contact you about the "overpayment"). If necessary, go and see them face-to-face.
Be careful.
Vin
Vin
Thanks but it isn't that.
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I had a job @ £16 (small 3 bed)
I put my increase slip in the letter stating that it was going up £1, £16 to £17
the customer who always pays online text me to say "instead of £17 we will now be paying you £20 as you always do a good job and regular as clockwork, sure enough I check my bank account and they paid the £20............
good result
A lady paid me £1300 (instead of £13) this morning but unfortunately it was by mistake and she wants it back.
:'(
Be very careful that it is your customer contacting you:
Dead simple:
1. Fraudster gets into your customer’s bank account
2. They make a large payment from the customer’s account to you, say £1800 instead of the usual £18.00 (easy mistake)
3. They phone you up and tell you about the mistake ("ho, ho, ho, what an idiot I am") and give their bank account details
4. You check with the bank, see the money has arrived from your customer and so you pay the money back (actually into the fraudster’s account)
5. Customer realises that the money’s been taken illegally and their bank gets the money back off you
6. You have no comeback as you chose to send the money to the fraudster’s account so it’s a valid transaction – you won’t get a refund
We dodged a £1,700 bullet yesterday at the end of stage 3 because something didn't seem quite right.
Be sure to speak to the customer (on a number you have for them, not one they give you when they contact you about the "overpayment"). If necessary, go and see them face-to-face.
Be careful.
Vin
Vin
Not entirely correct.
5. The bank can’t take the money off you as you weren’t the one who hacked into the victims account and took the money.
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You're correct, I'm not the one who hacked into their account. However, the transfer into my account is fraudulent so it is reversed.
I then have chosen to send money to the scammer at whatever bank account they have given me so I'm stuffed.
This is the information given by me by the bank's fraud department so I'm inclined to believe them.
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Luckily for me your banks fraudulent department works different to my bank then. I had this very scenario happen to me a few years back so I talk from experience.
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I had too people last year £1500 and £1100 pay me buy mistake all in the same month i contacted both buy knocking on there doors to let them know and transferred money back
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Luckily for me your banks fraudulent department works different to my bank then. I had this very scenario happen to me a few years back so I talk from experience.
Sounds as though your bank thinks that if someone hacks an account and uses it to send you money then you're allowed to keep it. That does seem a tad odd but I'm sure they know what they are talking about.
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Luckily for me your banks fraudulent department works different to my bank then. I had this very scenario happen to me a few years back so I talk from experience.
Sounds as though your bank thinks that if someone hacks an account and uses it to send you money then you're allowed to keep it. That does seem a tad odd but I'm sure they know what they are talking about.
If that is your interpretation of it I’ll just leave it at that.
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Luckily for me your banks fraudulent department works different to my bank then. I had this very scenario happen to me a few years back so I talk from experience.
Sounds as though your bank thinks that if someone hacks an account and uses it to send you money then you're allowed to keep it. That does seem a tad odd but I'm sure they know what they are talking about.
If that is your interpretation of it I’ll just leave it at that.
I literally cannot see any other interpretation of the words "The bank can’t take the money off you as you weren’t the one who hacked into the victims account and took the money."
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Luckily for me your banks fraudulent department works different to my bank then. I had this very scenario happen to me a few years back so I talk from experience.
Sounds as though your bank thinks that if someone hacks an account and uses it to send you money then you're allowed to keep it. That does seem a tad odd but I'm sure they know what they are talking about.
If that is your interpretation of it I’ll just leave it at that.
I literally cannot see any other interpretation of the words "The bank can’t take the money off you as you weren’t the one who hacked into the victims account and took the money."
Ah I see what you did there. A wee play on words eh! That quote is in reference to you saying that the victims bank would take money ( your own hard earned money, not the money the fraudster had placed and then reclaimed ) out of your account, leaving you out of pocket. As I say, talking from experience, that’s not how it works.
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Back to the main subject.
A reality check: inflation is now over 5%.
Heading towards 7%
If you don’t raise price you are taking a big wage cut.
Eg : your £15 house now should be now minimum
£16
£100 commercial job now £105
T
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It’ll be the first time in years most domestic customers will understand an increase,still some out there that think if you give a price for X it should stay that for 15 years lol.
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Back to the main subject.
A reality check: inflation is now over 5%.
Heading towards 7%
If you don’t raise price you are taking a big wage cut.
Eg : your £15 house now should be now minimum
£16
£100 commercial job now £105
T
i dont even notice really.......all these people that are worrying over an extra few quid here and there must be really living hand to mouth on fixed low incomes
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Back to the main subject.
A reality check: inflation is now over 5%.
Heading towards 7%
If you don’t raise price you are taking a big wage cut.
Eg : your £15 house now should be now minimum
£16
£100 commercial job now £105
T
i dont even notice really.......all these people that are worrying over an extra few quid here and there must be really living hand to mouth on fixed low incomes
That’s some statement! How do you come to the conclusion that people must be living hand to mouth if they want to increase their prices Daz?
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Back to the main subject.
A reality check: inflation is now over 5%.
Heading towards 7%
If you don’t raise price you are taking a big wage cut.
Eg : your £15 house now should be now minimum
£16
£100 commercial job now £105
T
i dont even notice really.......all these people that are worrying over an extra few quid here and there must be really living hand to mouth on fixed low incomes
You live on your own in a flat Daz, so your living costs are a lot lower than the average family man.
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Back to the main subject.
A reality check: inflation is now over 5%.
Heading towards 7%
If you don’t raise price you are taking a big wage cut.
Eg : your £15 house now should be now minimum
£16
£100 commercial job now £105
T
i dont even notice really.......all these people that are worrying over an extra few quid here and there must be really living hand to mouth on fixed low incomes
You live on your own in a flat Daz, so your living costs are a lot lower than the average family man.
Yep they are...I also do very little mileage as all my work is close by....I might be looking at an extra grand or two a year with higher inflation,gas/electric,fuel,NI,etc.....I normally earn an extra 3k year on year anyway(I have done for the last 10 years anyway)...I earn 30k more a year at present than I did 10 years ago....
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Back to the main subject.
A reality check: inflation is now over 5%.
Heading towards 7%
If you don’t raise price you are taking a big wage cut.
Eg : your £15 house now should be now minimum
£16
£100 commercial job now £105
T
i dont even notice really.......all these people that are worrying over an extra few quid here and there must be really living hand to mouth on fixed low incomes
That’s some statement! How do you come to the conclusion that people must be living hand to mouth if they want to increase their prices Daz?
No I don't mean window cleaners....just a lot of people moaning on the radio and news channels about rising inflation....put your prices up if you feel the need....I'm not...I'll take the hit this year....
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Back to the main subject.
A reality check: inflation is now over 5%.
Heading towards 7%
If you don’t raise price you are taking a big wage cut.
Eg : your £15 house now should be now minimum
£16
£100 commercial job now £105
T
i dont even notice really.......all these people that are worrying over an extra few quid here and there must be really living hand to mouth on fixed low incomes
Yes they are , my daughter is one of them , she has three children , and is really struggling . I have to help her out almost every month.
Its really tough for some families , having said that almost all my customers are fiancially stable , and are at the easier stage in life.
These are the customer profile I want.
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This is the best time to raise prices. Customers will expect it. Everything else has gone up, our costs have gone up, that needs to be passed on. Not a single customer questioned it.