Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: lee_dewing on July 15, 2021, 04:04:39 pm
-
Cleaned a customer today has conservatory
With flat roof
With the material Lino stuff
Now had treated with white sealant
I thought it was dry but in middle wasn’t and left some foot 🦶 prints 😭
I have to stand there to acces loft extension windows
I did text her night before nothing mentioned
About roof
I’ve cleaned for about 4 years 🤔
I did mention from beginning would have to stand on flat Connie roof
I just text her this message
Hello Rebecca
Lee window cleaner
Unfortunately I've had a mishap
Cleaning your windows
I usually stand on your conservatory roof to clean above windows
The sealant on roof now has a few of my footprints
I have liability insurance so let me know what you want to do
I'm very sorry as I felt roof before I got on and side nearest me was solid / dry.
My apologies
Lee
I thought I’d give some of you a laugh
Any idea where I stand (no pun intended)
Plainly my fault
Felt I couldn’t pretend
As they’ll see it sooner or later 😥
-
I wouldn’t worry to much about it I doubt it’s damaged it ???? We all have little things happen like this now and again .
-
Hello Splash and Dash
No damage
Footprints 👣 in the snow effect
I’m a worry guts 🤦♂️😁
You can probably tell
Might of got away with pretending I didn’t know 🤔
But obvious it’s me 🤦♂️👣👣
-
I wonder if sealant will hardened
Or always be squishy 🤔😮
-
I would imagine it will go hard and dry , I doubt the customer can see it unless they have windows directly above it ???
-
Hopefully she'll be OK about it but looking forward, this might be the nudge you need to dump any work you have that involves flat roofs, ladders etc, I put my knee through my own flat roof and it was the spark I needed to take a good look at my work, you don't wanna be sticking your foot through a customers.
-
I would imagine it will go hard and dry , I doubt the customer can see it unless they have windows directly above it ???
They do 🤦♂️
-
Hopefully she'll be OK about it but looking forward, this might be the nudge you need to dump any work you have that involves flat roofs, ladders etc, I put my knee through my own flat roof and it was the spark I needed to take a good look at my work, you don't wanna be sticking your foot through a customers.
NBwcs
Hear what your saying
Don’t think 🤔 you have many until you sit there and work it out even 5-10% of round
Can work out to a lot 🤦♂️
-
It’s a footprint. I wouldn’t classify that as damage.
Where you suggest you’re a mug to me is because you text them about it.
-
Lee, i have left foot prints before on flat roofs, never had any comebacks, if i did get comebacks, i would just inform
the customer in future i would leave them windows out, i would say the rain wash's the prints away most of the time. 😇
-
Cleaned a customer today has conservatory
With flat roof
With the material Lino stuff
Now had treated with white sealant
I thought it was dry but in middle wasn’t and left some foot 🦶 prints 😭
I have to stand there to acces loft extension windows
I did text her night before nothing mentioned
About roof
I’ve cleaned for about 4 years 🤔
I did mention from beginning would have to stand on flat Connie roof
I just text her this message
Hello Rebecca
Lee window cleaner
Unfortunately I've had a mishap
Cleaning your windows
I usually stand on your conservatory roof to clean above windows
The sealant on roof now has a few of my footprints
I have liability insurance so let me know what you want to do
I'm very sorry as I felt roof before I got on and side nearest me was solid / dry.
My apologies
Lee
I thought I’d give some of you a laugh
Any idea where I stand (no pun intended)
Plainly my fault
Felt I couldn’t pretend
As they’ll see it sooner or later 😥
its not your fault...they should have told you they d had some work done on the roof esp as you texted them the night before.....
-
You’d say it was damage if it was a new resin driveway lol, I’ve done the same on a roof like this on a really hot day months after it was put down.
-
they should of told you mate not your fault