Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Scott Martin on July 12, 2006, 06:43:01 pm

Title: Carpet Problem
Post by: Scott Martin on July 12, 2006, 06:43:01 pm

Hi Guys,

Carried out a job for a customer. Pre inspection highlighted a worn and soiled area in front of one of the main sofa seats, looks like constant wear and tear on the same spot with shoes under pressure. customer deniwes this and thinks it is shoe polish from a friends shows. Def not as the wear on the spot is severeish and stain content  differs.

advised the client that this will remain after the clean due to the wear on the area in question. Cleaned carpet and this area cleaned up slightly.

customer has called to see if i can come up with anything to remove further, any ideas?

My only concern is continual penetration of the area and over wetting potential.

Ideas greatly appreaciated.

cheers

Title: Re: Carpet Problem
Post by: CVC on July 12, 2006, 07:58:20 pm

Have you tried UltraPAC, Prespray Gold or Power Burst?? All are good as pre sprays.

Title: Re: Carpet Problem
Post by: Paul_Ashworth on July 12, 2006, 08:53:20 pm

I would use trafficlean on this subject to pre - testing as this is one of the best Pre sprays i have used ! dependent on carpet type !!

CVC  how are you finding your prochem blazer  ?

Title: Re: Carpet Problem
Post by: philgoff on July 12, 2006, 10:28:53 pm

oohhhh Paul you have me interested in that last comment. I agree trafficlean is great, and I have used it with good results many times now, but what do you mean by 'dependent on carpet type'?. It has been great for me so far, dont want to find out the hard way why you just said that...!!!  :D

Title: Re: Carpet Problem
Post by: gwrightson on July 13, 2006, 07:43:55 am

philgoff
because ," somebody will correct me if i am wrong ;D"
without looking , it has quite a high ph
 Geoff

Title: Re: Carpet Problem
Post by: Mike Halliday on July 13, 2006, 07:54:40 am

Scott, when people ask me if there is anything further I could do I reply

'no, if there was I would have done it'

do you really think you can improve the worn area? if not don't get drawn into wasting your time on a pointless exercise, tell her you made the carpet look the best it will ever look and to keep working on it will cause further damage.

if you do go down and improve it what you are telling the customer is you didn't do the job right in the first place, is this the case? if you did your best then that's the end of it.

Mike

Title: Re: Carpet Problem
Post by: chemoclean on July 13, 2006, 11:22:20 am

If the carpet is worn that much to the point of no return, I wouldn't even entertain cleaning it. Advise her to buy a new carpet - nothing you can do to make it like new again!

Title: Re: Carpet Problem
Post by: carpetclean on July 13, 2006, 11:44:30 am

i agree with mike