Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Richard Groves on July 30, 2020, 09:21:13 am

Title: 3D reel, anybody else still waiting.?
Post by: Richard Groves on July 30, 2020, 09:21:13 am
Deliberated on going electric for weeks and took the plunge and ordered on 6 June. Still waiting  😔. I know its beyond WCW 's control, manufacturing and supply is affected by covid as many other things have been. Just frustrating 😬
Title: Re: 3D reel, anybody else still waiting.?
Post by: Soupy on July 30, 2020, 09:35:13 am
Deliberated on going electric for weeks and took the plunge and ordered on 6 June. Still waiting  😔. I know its beyond WCW 's control, manufacturing and supply is affected by covid as many other things have been. Just frustrating 😬

I ordered direct from water works. Received  in less than a week.
Title: Re: 3D reel, anybody else still waiting.?
Post by: alank on July 30, 2020, 10:15:20 am
Yup ordered two paid for them third week in June and still waiting  >:( >:(
Title: Re: 3D reel, anybody else still waiting.?
Post by: Richard Groves on July 30, 2020, 10:22:17 am
Deliberated on going electric for weeks and took the plunge and ordered on 6 June. Still waiting  😔. I know its beyond WCW 's control, manufacturing and supply is affected by covid as many other things have been. Just frustrating 😬

I ordered direct from water works. Received  in less than a week.
Has that been recently Soupy ?
Waterworks site states same as WCW out of stock, lead time 14 days. Thing is they've been saying this for the last 8 weeks and every time I call get told new batch expected in next 7 days. 😒
Title: Re: 3D reel, anybody else still waiting.?
Post by: Soupy on July 30, 2020, 11:37:39 am
Deliberated on going electric for weeks and took the plunge and ordered on 6 June. Still waiting  😔. I know its beyond WCW 's control, manufacturing and supply is affected by covid as many other things have been. Just frustrating 😬

I ordered direct from water works. Received  in less than a week.
Has that been recently Soupy ?
Waterworks site states same as WCW out of stock, lead time 14 days. Thing is they've been saying this for the last 8 weeks and every time I call get told new batch expected in next 7 days. 😒

11th of June.
Title: Re: 3D reel, anybody else still waiting.?
Post by: Soupy on July 30, 2020, 11:39:24 am
Deliberated on going electric for weeks and took the plunge and ordered on 6 June. Still waiting  😔. I know its beyond WCW 's control, manufacturing and supply is affected by covid as many other things have been. Just frustrating 😬

I ordered direct from water works. Received  in less than a week.
Has that been recently Soupy ?
Waterworks site states same as WCW out of stock, lead time 14 days. Thing is they've been saying this for the last 8 weeks and every time I call get told new batch expected in next 7 days. 😒

11th of June.

Now I think on it, I actually ordered the MK1 and it arrived damaged, when I messaged them to complain they sent out the 3D as a replacement, probably your one  ;D
Title: Re: 3D reel, anybody else still waiting.?
Post by: Richard Groves on July 30, 2020, 12:20:31 pm
😂
Title: Re: 3D reel, anybody else still waiting.?
Post by: James 77 on July 30, 2020, 01:59:39 pm
Ordered mine 7th July, rang Wcw yesterday they said they’re receiving end of this week /early next week.
Title: Re: 3D reel, anybody else still waiting.?
Post by: Richard Groves on July 30, 2020, 07:19:48 pm
Ordered mine 7th July, rang Wcw yesterday they said they’re receiving end of this week /early next week.
Fingers crossed then but that's just what they've been telling me the last 6 weeks everytime I've called them.
Title: Re: 3D reel, anybody else still waiting.?
Post by: NWH on July 30, 2020, 08:46:20 pm
What you doing in the mean time wrapping the hose round your hand and elbow after each job while you are waiting lol,shouldn’t be allowed to order something when you’ve got to wait that long I don’t agree with that.
Title: Re: 3D reel, anybody else still waiting.?
Post by: Richard Groves on July 30, 2020, 09:52:29 pm
To be fair they were very apologetic about it and offered to refund me straight away if not prepared to wait any longer. Luckily for me it's an upgrade and not a new van and system I'm wanting to build.
Title: Re: 3D reel, anybody else still waiting.?
Post by: NWH on July 30, 2020, 10:29:49 pm
 Customers money buying the stock Reach It and the idiot of a man Perry Tait do the exact same thing yeah yeah we’ve got it in stock then you find out until they’ve sold 250 of em they can’t place an order.
Title: Re: 3D reel, anybody else still waiting.?
Post by: alank on August 04, 2020, 05:27:20 pm
Mine got delivered today  ;D
Title: Re: 3D reel, anybody else still waiting.?
Post by: dazmond on August 04, 2020, 06:10:14 pm
Mine got delivered today  ;D

whats its like?.....£400+ seems like an awful lot of money for a plastic reel......
Title: Re: 3D reel, anybody else still waiting.?
Post by: alank on August 04, 2020, 07:21:35 pm
Looks ok I'm fitting two of them tomorrow then getting my pickup serviced so will give them a try out on Thursday  ;D
Title: Re: 3D reel, anybody else still waiting.?
Post by: Richard Groves on August 04, 2020, 08:55:25 pm
Mine got delivered today  ;D
Mine too  ;)
It will have to wait until at least the weekend now to get fitted ( only 10 weeks after ordering and paying for it )
Title: Re: 3D reel, anybody else still waiting.?
Post by: Splash & dash on August 04, 2020, 09:01:58 pm
They arnt a bad reel but not as fast as the hd reeling in I have had mine since they were released they are ok .(http://www.cleanitup.co.uk/smf/1596571313_E465DB4B-E45A-403C-ABFE-A0E7407C2860.jpeg)
Title: Re: 3D reel, anybody else still waiting.?
Post by: Richard Groves on August 04, 2020, 09:31:14 pm
They arnt a bad reel but not as fast as the hd reeling in I have had mine since they were released they are ok .(http://www.cleanitup.co.uk/smf/1596571313_E465DB4B-E45A-403C-ABFE-A0E7407C2860.jpeg)
Did you have to change the feed side on one of the reels, easy to do ?
The feed on mine is on the right but ideally for an easy swap out from my manual reel it needs to be on the left.  No instructions supplied with mine to show how to and not even sure how the belt tensioner works ( although I'm sure I'll figure it out when I've time at weekend to look at it properly )
Title: Re: 3D reel, anybody else still waiting.?
Post by: Splash & dash on August 04, 2020, 09:43:32 pm
They arnt a bad reel but not as fast as the hd reeling in I have had mine since they were released they are ok .(http://www.cleanitup.co.uk/smf/1596571313_E465DB4B-E45A-403C-ABFE-A0E7407C2860.jpeg)
Did you have to change the feed side on one of the reels, easy to do ?
The feed on mine is on the right but ideally for an easy swap out from my manual reel it needs to be on the left.  No instructions supplied with mine to show how to and not even sure how the belt tensioner works ( although I'm sure I'll figure it out when I've time at weekend to look at it properly )



I ordered handed reels they can assembled that way , there are no instructions ,to adjust the tension on the belt you need to remove the front metal plate with the logo on it and slacken off the bolts that are on the top right hand side then screw up or down the bolt that’ sticks(http://www.cleanitup.co.uk/smf/1596573801_70187FA9-CDD5-4443-98DA-21CC78D55698.jpeg) up above the rail you will see it easily
Title: Re: 3D reel, anybody else still waiting.?
Post by: Richard Groves on August 04, 2020, 09:56:34 pm
Thank you splash and dash. I don't know whether it's because I ordered from WCW rather than direct from waterworks but there was no apparent ordering preference for which side I wanted the feed and manual handle. A minor niggle I can overcome but bearing in mind the majority of people are right handed and if this is swap out for a manual reel it's just backward.
Title: Re: 3D reel, anybody else still waiting.?
Post by: Shrek on August 05, 2020, 06:34:05 am
They arnt a bad reel but not as fast as the hd reeling in I have had mine since they were released they are ok .(http://www.cleanitup.co.uk/smf/1596571313_E465DB4B-E45A-403C-ABFE-A0E7407C2860.jpeg)

Flippin eck , they don’t come close to a pure freedom electric reel. Like daz said , a lot of money for a lot of plastic!
Title: Re: 3D reel, anybody else still waiting.?
Post by: Splash & dash on August 05, 2020, 09:31:18 am
They arnt a bad reel but not as fast as the hd reeling in I have had mine since they were released they are ok .(http://www.cleanitup.co.uk/smf/1596571313_E465DB4B-E45A-403C-ABFE-A0E7407C2860.jpeg)

Flippin eck , they don’t come close to a pure freedom electric reel. Like daz said , a lot of money for a lot of plastic!


Problem is pure freedom cannot supply a working reel  I had two reels off them both faulty and nearly £1600 that’s not acceptable , many have had very similar issues Evan dazmond had to do a 350 mile round trip to get his fixed , they are a nice reel don’t get me wrong but no quality control , also that carbuncle of a screen and box mounted on the front of the reel gets in the way if you have the hoses going through the floor
Title: Re: 3D reel, anybody else still waiting.?
Post by: NWH on August 05, 2020, 05:15:50 pm
I like the HD it’s quicker 👍.
Title: Re: 3D reel, anybody else still waiting.?
Post by: NWH on August 05, 2020, 05:17:04 pm
Many a time I’ve had a customer come flying round the corner on the end of it wrapped round the ankle,didn’t know till they started going round the reel 🤣🤣🤣.