Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: tom20001 on July 16, 2020, 10:13:09 am
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Ive a virtual landline a few years and during the covid lockdown I felt i had paused the service, well thats what I requested. Ive been on to the provider who now wants a Reconnection fee of 30 quid to turn it back on. I know its small money but on a point of principal surely its not the best customer service . What you think? Maybe its a bit of previous as they charged me twice during lockdown and I was refunded after complaining that I ahd paused my service.
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So you paused the service ie... stopped using it?
Perhaps it's like a first clean they charge extra until your a regular ???
Darran
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So you paused the service ie... stopped using it?
Perhaps it's like a first clean they charge extra until your a regular ???
Darran
Well put Darran i skipped a couple of cleans ha ha 😂
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its like people who charge first clean price after you've missed some because its a deep clean
its business isn't it. you creating them extra work and so they need to charge you for that
i'd a bit disgruntled by it, but i'd just pay it and move on. its business
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Why did you cancel it? What if someone wanted to contact you. I don't get it.
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Why did you cancel it? What if someone wanted to contact you. I don't get it.
I paused it as in Ireland we were locked down and not allowed to work . Still a mobile number and email address on website
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I use TAMAR £5 a month for an 0800 number and you get the first two hours of calls coming in free... If I'm on the phone for two hours a month talking to 'potentials' I will be more than happy to pay up!