Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Steven Biggs on June 12, 2020, 10:13:44 pm

Title: Those dreaded words
Post by: Steven Biggs on June 12, 2020, 10:13:44 pm
You hate your long standing custy to say . “ just to let you know we are moving out next month “ and you reply “ thanks for your custom the last 20 years , I didn’t know your houses was up for sale “                        Here it comes “ it isn’t we are renting it out , but I will leave your details for the tenants “     Don’t bother , or they pay 12 months up front . It’s even worse when it’s smack bang in the middle of a run of easy compact work .
Title: Re: Those dreaded words
Post by: Bungle on June 13, 2020, 09:22:42 am
You hate your long standing custy to say . “ just to let you know we are moving out next month “ and you reply “ thanks for your custom the last 20 years , I didn’t know your houses was up for sale “                        Here it comes “ it isn’t we are renting it out , but I will leave your details for the tenants “     Don’t bother , or they pay 12 months up front . It’s even worse when it’s smack bang in the middle of a run of easy compact work .

Cool story bro
Title: Re: Those dreaded words
Post by: Shrek on June 13, 2020, 11:01:04 am
That wouldn’t bother me in the slightest unless you’ve only got 5 customers.
Customers come and go , it’s part of the job ✌️
Title: Re: Those dreaded words
Post by: combat1 on June 13, 2020, 12:25:21 pm
My Customers get posted all the time. Never got many who are three years as Customers.
At certain times of the year I will lose around 30% of my round!
But on the positive, you get used to it and every time someone moves I up the price.
Suppose I must be known now as the work always stays constant.
Title: Re: Those dreaded words
Post by: Steven Biggs on June 13, 2020, 05:21:48 pm
Not bothered about losing custys . Got hundreds yeh they come and go . Just seems lately a lot moving out , then renting the house out . Which I ain’t that bothered about canvassing back up .
Title: Re: Those dreaded words
Post by: swanson on June 13, 2020, 06:30:25 pm
They come and go.
That’s the nature of the job
Title: Re: Those dreaded words
Post by: Cookie on June 13, 2020, 08:01:34 pm
You hate your long standing custy to say . “ just to let you know we are moving out next month “ and you reply “ thanks for your custom the last 20 years , I didn’t know your houses was up for sale “                        Here it comes “ it isn’t we are renting it out , but I will leave your details for the tenants “     Don’t bother , or they pay 12 months up front . It’s even worse when it’s smack bang in the middle of a run of easy compact work .

Ask if they are going to put a clause in the rental agreement whereby the tenant needs to clean the windows (or get the windows cleaned) every x months - they might like the idea of this since it keeps the house in good nick. I have a few like this ... For one customer I have to even provide an invoice so they can prove that they are abiding by the rental agreement.
Title: Re: Those dreaded words
Post by: Steven Biggs on June 13, 2020, 10:30:48 pm
Not a bad idea that . I will start using that . 👍
Title: Re: Those dreaded words
Post by: G Griffin on June 14, 2020, 12:31:59 am
Who remembers those dreaded words?
I do.
Title: Re: Those dreaded words
Post by: wayne 77 on June 16, 2020, 09:17:04 pm
No problem
Would you like a quote for new home