Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: hank jr on March 20, 2020, 08:21:33 pm

Title: How Many of You Have Had Customers Turn You Away Because of the Coronavirus?
Post by: hank jr on March 20, 2020, 08:21:33 pm
Had a few customers turn me away yesterday because of the virus. Hope they all don't start doing this....anyone else had the same?
Title: Re: How Many of You Have Had Customers Turn You Away Because of the Coronavirus?
Post by: simon w on March 20, 2020, 08:27:52 pm
None for us
Title: Re: How Many of You Have Had Customers Turn You Away Because of the Coronavirus?
Post by: Dry Clean on March 20, 2020, 08:29:10 pm
Iv been self isolating for the last two week so not sure what to expect when I return to work on Monday, with the amount of job loses announced today I expect to get a few.
Title: Re: How Many of You Have Had Customers Turn You Away Because of the Coronavirus?
Post by: Splash & dash on March 20, 2020, 08:37:12 pm
We are more busy than normal with ones wanting stuff done before lockdown comes , softwashing has gone through the roof ,I have picked up 10 jobs in the last 3 days , 4 conservatory cleans , and 6 pressure washing jobs , don’t know when or how we will get it all done 😬😬
Title: Re: How Many of You Have Had Customers Turn You Away Because of the Coronavirus?
Post by: SB Cleaning on March 20, 2020, 08:39:51 pm
I've had a couple of offices skip cleans that's it.
I think it depends on the sort of round you have with cancellations and skippers due to this virus.
I dont have much commercial at all and I think the  cleaners with lots of commercial will be hit the hardest, followed  by young families if they lose their jobs we will be the 1st to go.
Rounds with wealthy retired people will get way with it the most I think.

But who knows really  ???
Title: Re: How Many of You Have Had Customers Turn You Away Because of the Coronavirus?
Post by: hank jr on March 20, 2020, 08:46:49 pm
I've had a couple of offices skip cleans that's it.
I think it depends on the sort of round you have with cancellations and skippers due to this virus.
I dont have much commercial at all and I think the  cleaners with lots of commercial will be hit the hardest, followed  by young families if they lose their jobs we will be the 1st to go.
Rounds with wealthy retired people will get way with it the most I think.

But who knows really  ???

I have a high percentage of oldies on my round and these are the ones im waiting to cancel with with me. My first cancel was an older customer too :(
Title: Re: How Many of You Have Had Customers Turn You Away Because of the Coronavirus?
Post by: AuRavelling79 on March 20, 2020, 09:06:54 pm
I started the week with some fear and trepidation but with one exception no one has cancelled or looked strangely at my arrival.

I know it could change soon but at the moment I am going week by week.

If there is lockdown I am mortgage free and I can get by for six months before selling the geese that lay the golden eggs.

I am very lucky but I have learned to keep a reserve for hard times.

I hope we all get through this relatively unscathed.
Title: Re: How Many of You Have Had Customers Turn You Away Because of the Coronavirus?
Post by: nathankaye on March 20, 2020, 10:07:22 pm
Following some local village hubs on facebook, I think ones are obviously concerned with the elderly but also for the local businesses. 
Therefore i think for now, the losses will be minimal
Title: Re: How Many of You Have Had Customers Turn You Away Because of the Coronavirus?
Post by: david mark on March 20, 2020, 10:17:29 pm
We are British all they is have a cup of tea
Title: Re: How Many of You Have Had Customers Turn You Away Because of the Coronavirus?
Post by: nathankaye on March 20, 2020, 10:22:05 pm
Or we could take this approach

https://youtu.be/QPhe2n-p-mw
Title: Re: How Many of You Have Had Customers Turn You Away Because of the Coronavirus?
Post by: Don Kee on March 21, 2020, 06:48:20 am
Following some local village hubs on facebook, I think ones are obviously concerned with the elderly but also for the local businesses. 
Therefore i think for now, the losses will be minimal


Please, please , pleeeeeeeease stop using “ones”!!!
It’’s grammatically incorrect, you’re making a singular a plural and its use is having the opposite effect that you were hoping for...YOU SOUND THE OPPOSITE OF CLEVER!!!!!

 ;D
Title: Re: How Many of You Have Had Customers Turn You Away Because of the Coronavirus?
Post by: Slacky on March 21, 2020, 07:23:36 am
Or we could take this approach

https://youtu.be/QPhe2n-p-mw

If you listen to that crap too many times you’re only going to top yourself.
Title: Re: How Many of You Have Had Customers Turn You Away Because of the Coronavirus?
Post by: rah on March 22, 2020, 06:13:28 pm
Had a £750 pm  suspend on Friday, just hoping that 14 yrs means something when all this is over, specially as I've been their every boxing day since picking it up.
Title: Re: How Many of You Have Had Customers Turn You Away Because of the Coronavirus?
Post by: nathankaye on March 22, 2020, 06:29:02 pm
Just had my first one message me to cancel.  However, i only picked them up last month and thought they were messers.  Glad i charged the higher first clean price 😁
Title: Re: How Many of You Have Had Customers Turn You Away Because of the Coronavirus?
Post by: Stoots on March 22, 2020, 06:35:23 pm
5 last week

1 just now from tomorrows work, lost her business  :-\  would be shocked if i dont have a few more this week if not quite a few

Oh well. Keep going
Title: Re: How Many of You Have Had Customers Turn You Away Because of the Coronavirus?
Post by: Davdon102 on March 22, 2020, 07:45:51 pm
Had a few customers turn me away yesterday because of the virus. Hope they all don't start doing this....anyone else had the same?
Title: Re: How Many of You Have Had Customers Turn You Away Because of the Coronavirus?
Post by: windowswashed on March 22, 2020, 07:46:41 pm
I'm telephoning or texting to let customers know when I will be around and asking them to practise social distancing for both their and my protection. Not accepting cash payments, only online, bank transfer payments. Think I will continue for next week and call time after that as it's getting too bad for my liking. Although I have practised social distancing from others, there are far too many who aren't taking the virus situation seriously when it comes to isolation. Feel it's nearly time hoping government will bring a lockdown to the country for all our health.
Title: Re: How Many of You Have Had Customers Turn You Away Because of the Coronavirus?
Post by: Davdon102 on March 22, 2020, 07:54:26 pm
We are British all they is have a cup of tea
Title: Re: How Many of You Have Had Customers Turn You Away Because of the Coronavirus?
Post by: Davdon102 on March 22, 2020, 08:12:04 pm
Most weeks we have around 250 houses in our rounds. Last week we had one loyal customer ask us to put it on hold as she has just been made redundant due to the virus and her own high risk. Lots of my customers do pay online however I do have cash payers. As regards continuing to work I don’t really know how it’s going to all unfold, at the moment we will continue as like many of us we need to earn. Obviously if the Gov goes for lock down then our hand will be forced. I’ve built my work over the past twenty years and hope it doesn’t evaporate before my eyes as it’s not only myself that gets a living out of it both my sons work with me. Good luck to you all and I hope we all get through this. It would be good to see how you all get on in the following weeks as it will allow us to gauge what to do ourselves. Please keep posting your experiences.
Title: Re: How Many of You Have Had Customers Turn You Away Because of the Coronavirus?
Post by: zesty on March 22, 2020, 08:19:44 pm
We are more busy than normal with ones wanting stuff done before lockdown comes , softwashing has gone through the roof ,I have picked up 10 jobs in the last 3 days , 4 conservatory cleans , and 6 pressure washing jobs , don’t know when or how we will get it all done 😬😬

Unbelievable mate. I do a fair amount of softwashing, my last job was last week, since then, nothing.

Is this all coming in through the web?

My website numbers are the same as normal, but no enquiries this week at all!
Title: Re: How Many of You Have Had Customers Turn You Away Because of the Coronavirus?
Post by: Missing Link on March 22, 2020, 09:10:00 pm
Please, please , pleeeeeeeease stop using “ones”!!!
It’’s grammatically incorrect, you’re making a singular a plural and its use is having the opposite effect that you were hoping for...YOU SOUND THE OPPOSITE OF CLEVER!!!!!

 ;D

Now you've let us know it winds you up, ones will be doing it even more.
Title: Re: How Many of You Have Had Customers Turn You Away Because of the Coronavirus?
Post by: Don Kee on March 22, 2020, 09:16:22 pm
Please, please , pleeeeeeeease stop using “ones”!!!
It’’s grammatically incorrect, you’re making a singular a plural and its use is having the opposite effect that you were hoping for...YOU SOUND THE OPPOSITE OF CLEVER!!!!!

 ;D

Now you've let us know it winds you up, ones will be doing it even more.

Ones always knew you were a bell end.
Title: Re: How Many of You Have Had Customers Turn You Away Because of the Coronavirus?
Post by: nathankaye on March 22, 2020, 09:21:39 pm
Please, please , pleeeeeeeease stop using “ones”!!!
It’’s grammatically incorrect, you’re making a singular a plural and its use is having the opposite effect that you were hoping for...YOU SOUND THE OPPOSITE OF CLEVER!!!!!

 ;D

Now you've let us know it winds you up, ones will be doing it even more.

Ones always knew you were a bell end.

One may have to agree with ones opinion






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