Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: RPCCS on March 10, 2020, 02:11:16 pm

Title: Alex Gardiner. Top bloke👍
Post by: RPCCS on March 10, 2020, 02:11:16 pm
After posting on here about the problems with slipping slx , I exchanged a few emails with him and he came up with a solution to the problem which saved me having to buy a new pole . May only be for a temporary period but all the same he didn't just say " you need a new pole, end of story"
 Good after sales service Alex thank you.
Title: Re: Alex Gardiner. Top bloke👍
Post by: Simon Trapani on March 10, 2020, 02:51:54 pm
We all could of told you that!

I’ve never understood any criticism of Alex or Gardiners’s in general. They always have great customer service in my experience.
Title: Re: Alex Gardiner. Top bloke👍
Post by: RPCCS on March 10, 2020, 05:13:37 pm
I wasn't criticising at all, just asking for options.   
Title: Re: Alex Gardiner. Top bloke👍
Post by: Simon Trapani on March 10, 2020, 05:54:40 pm
No I meant the odd bad online review.
Title: Re: Alex Gardiner. Top bloke👍
Post by: P @ F on March 10, 2020, 07:08:48 pm
I see it a lot on the FB pages , Gardiner are this Gardiners are that , but to be honest it always seems to be the clueless idiots that start the witch-hunt, you know , the type of plank that tried to charge his backpack with a kettle lead  and wants a refund with no investigation  ;D ;D ;D
Title: Re: Alex Gardiner. Top bloke👍
Post by: RPCCS on March 10, 2020, 10:59:22 pm
I see it a lot on the FB pages , Gardiner are this Gardiners are that , but to be honest it always seems to be the clueless idiots that start the witch-hunt, you know , the type of plank that tried to charge his backpack with a kettle lead  and wants a refund with no investigation  ;D ;D ;D
I dont follow them on fb, but tbh fb has numptyends on all groups and forums and in general so no surprise there. I saw in another thread someone slating Cleaning Spo, but I have had to return goods there before that were faulty and had no problem. I tend to buy most of my supplies from either Alex, ooor Mark at Wintecs. Alex for wfp stuff and Mark for trad and r/o filters
Title: Re: Alex Gardiner. Top bloke👍
Post by: ֍Winp®oClean֍ on March 11, 2020, 04:58:57 pm
Can't fault them, they are a, if not, THE major player in wfp innovation. Used them since the early days of fishing poles and Bentley broom heads for brushes!😄
However, the only gripe I have ever had with any of their products is the green pole hose!! Man, does that stuff destroy me, to the point of losing the will to live!😬😲😩
Title: Re: Alex Gardiner. Top bloke👍
Post by: johnny bravo on March 11, 2020, 06:11:24 pm
for a spinning pole just put  2 inch of strong duct tape around  under clamp
I assume you had a spin on a section
Title: Re: Alex Gardiner. Top bloke👍
Post by: RPCCS on March 11, 2020, 06:19:38 pm
I bought a set of new clamp levers and that has done the trick.