Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: combat1 on March 08, 2020, 06:18:04 pm

Title: Gocardless
Post by: combat1 on March 08, 2020, 06:18:04 pm

Do any of you who use Gocardless offer an incentive for people to sign up? next clean free etc? or have you any recommendations?
I've started putting a letter out and hope to get everyone on Gc as it would improve my cashflow.
Thanks.

Title: Re: Gocardless
Post by: Tom-01 on March 08, 2020, 06:34:49 pm

I sent this message to everyone:

Hi Xxxxx, I hope you're well. Firstly, thank you for your continued custom with regards our window cleaning services. Your windows are due to be cleaned this week. All our customers are now moving over to our direct debit method for payment, the account details you have are no longer in use. We request payment only after each clean - our customers have found this a much simpler way to pay. Please can you text me your email address and I can forward you the details. Many thanks

The ones who didn’t want to but are excellent payers I left as BACS, they usually pay the same day as the clean.

The continuous late payers I put the price up if they stayed paying by BACS.

I’d say 90% went to GC.

All new customers are GC.