Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Bungle on February 05, 2020, 08:10:18 pm

Title: Customer Can’t Unlock The Gate Because.....
Post by: Bungle on February 05, 2020, 08:10:18 pm
....text sent at 6pm tonight to ask customer to unlock gate as I’m due tomorrow. Get a text back saying there’s a big spider by the gate and it’s dark so can we leave it this time. Err, if it’s dark how could you see the fecking spider? Stupid bint.
Title: Re: Customer Can’t Unlock The Gate Because.....
Post by: richard connett on February 05, 2020, 08:15:39 pm
Easy to say get rid if its not your customer, but get your computer and delete !!
Title: Re: Customer Can’t Unlock The Gate Because.....
Post by: Smudger on February 05, 2020, 08:15:54 pm
 ;D ;D ;D ;D ;D


sounds like my daughter



Darran
Title: Re: Customer Can’t Unlock The Gate Because.....
Post by: dazmond on February 05, 2020, 08:54:19 pm
....text sent at 6pm tonight to ask customer to unlock gate as I’m due tomorrow. Get a text back saying there’s a big spider by the gate and it’s dark so can we leave it this time. Err, if it’s dark how could you see the fecking spider? Stupid bint.

dumped........without a doubt....ive never heard anything so stupid in 27 years of window cleaning! ;D
Title: Re: Customer Can’t Unlock The Gate Because.....
Post by: Don Kee on February 05, 2020, 09:03:09 pm
In fairness, you can’t be too careful.
There are a few nasty bugs going around at the moment...
Title: Re: Customer Can’t Unlock The Gate Because.....
Post by: Spruce on February 05, 2020, 09:07:15 pm
....text sent at 6pm tonight to ask customer to unlock gate as I’m due tomorrow. Get a text back saying there’s a big spider by the gate and it’s dark so can we leave it this time. Err, if it’s dark how could you see the fecking spider? Stupid bint.

dumped........without a doubt....ive never heard anything so stupid in 27 years of window cleaning! ;D

No, No, Dazmond. We have to have some empathy in this life.

Arachnophobia is a real fear of spiders and in this case doesn't mean that the customer is a bad customer. 

Many suffer from other phobias. My wife suffers from Claustrophobia. If she is put into a situation where this phobia kicks in she becomes a wild woman. All sense of reason and logic disappears. But it wouldn't make her a bad customer.


Title: Re: Customer Can’t Unlock The Gate Because.....
Post by: jonny thompson on February 05, 2020, 09:46:33 pm
She just didn’t want you  cleaning them you cowboy 🤠
Title: Re: Customer Can’t Unlock The Gate Because.....
Post by: Stoots on February 05, 2020, 10:20:51 pm
Dump.

She could always have unlocked it in the morning if she was that scared of the spider/dark.

Just a lazy cow
Title: Re: Customer Can’t Unlock The Gate Because.....
Post by: dazmond on February 05, 2020, 10:34:14 pm
....text sent at 6pm tonight to ask customer to unlock gate as I’m due tomorrow. Get a text back saying there’s a big spider by the gate and it’s dark so can we leave it this time. Err, if it’s dark how could you see the fecking spider? Stupid bint.

dumped........without a doubt....ive never heard anything so stupid in 27 years of window cleaning! ;D

No, No, Dazmond. We have to have some empathy in this life.

Arachnophobia is a real fear of spiders and in this case doesn't mean that the customer is a bad customer. 

Many suffer from other phobias. My wife suffers from Claustrophobia. If she is put into a situation where this phobia kicks in she becomes a wild woman. All sense of reason and logic disappears. But it wouldn't make her a bad customer.

we are spider killers as well as window cleaners she should be encouraging us to clean the windows! ;D
Title: Re: Customer Can’t Unlock The Gate Because.....
Post by: Crystal-clear on February 05, 2020, 11:34:42 pm
....text sent at 6pm tonight to ask customer to unlock gate as I’m due tomorrow. Get a text back saying there’s a big spider by the gate and it’s dark so can we leave it this time. Err, if it’s dark how could you see the fecking spider? Stupid bint.

dumped........without a doubt....ive never heard anything so stupid in 27 years of window cleaning! ;D

Nothing surprises me.
Recently had not tomo just bought a puppy. :D
Title: Re: Customer Can’t Unlock The Gate Because.....
Post by: harleyman on February 06, 2020, 02:05:17 am
Use your ladders to get over ya wuss.
Title: Re: Customer Can’t Unlock The Gate Because.....
Post by: Shrek on February 06, 2020, 07:34:13 am
I had one yesterday - hi shrek , can we leave the Windows this time as iv done my back in and can’t pick up the dog poo, you really don’t want to be coming in my back garden.

Only gets them done 6 times a year ffs  ::)roll
Title: Re: Customer Can’t Unlock The Gate Because.....
Post by: RPCCS on February 06, 2020, 07:55:39 am
I wouldn’t open the gate if there was a large spider on it at night, but would get a brush and swipe the b stard off in the morning.
Title: Re: Customer Can’t Unlock The Gate Because.....
Post by: Mike55 on February 06, 2020, 08:23:37 am
Front only clean - 3/4 price.
Title: Re: Customer Can’t Unlock The Gate Because.....
Post by: NWH on February 06, 2020, 12:49:39 pm
I knew a woman once she was cockAphobic she would never open the top button on her jeans lol lol.
Title: Re: Customer Can’t Unlock The Gate Because.....
Post by: AuRavelling79 on February 06, 2020, 01:52:29 pm
Dear Miss Muffet,

As this is the second time you have turned a worker away (last time being when the gutters needed cleaning but you said no because incy wincey spider was living in the downpipe) I'm afraid I need to ask you to sit on your tuffet and eat your curds and whey - whatever they are - before I can clean your windows ever again.

Your sincerely,



King of the spiders.
Title: Re: Customer Can’t Unlock The Gate Because.....
Post by: AuRavelling79 on February 06, 2020, 01:56:17 pm
....text sent at 6pm tonight to ask customer to unlock gate as I’m due tomorrow. Get a text back saying there’s a big spider by the gate and it’s dark so can we leave it this time. Err, if it’s dark how could you see the fecking spider? Stupid bint.

dumped........without a doubt....ive never heard anything so stupid in 27 years of window cleaning! ;D

No, No, Dazmond. We have to have some empathy in this life.

Arachnophobia is a real fear of spiders and in this case doesn't mean that the customer is a bad customer. 

Many suffer from other phobias. My wife suffers from  Claustrophobia. If she is put into a situation where this phobia kicks in she becomes a wild woman. All sense of reason and logic disappears. But it wouldn't make her a bad customer.

Your wife is afraid of Santa?  ;D
Title: Re: Customer Can’t Unlock The Gate Because.....
Post by: Soupy on February 06, 2020, 03:38:26 pm
....text sent at 6pm tonight to ask customer to unlock gate as I’m due tomorrow. Get a text back saying there’s a big spider by the gate and it’s dark so can we leave it this time. Err, if it’s dark how could you see the fecking spider? Stupid bint.

dumped........without a doubt....ive never heard anything so stupid in 27 years of window cleaning! ;D

No, No, Dazmond. We have to have some empathy in this life.

Arachnophobia is a real fear of spiders and in this case doesn't mean that the customer is a bad customer. 

Many suffer from other phobias. My wife suffers from Claustrophobia. If she is put into a situation where this phobia kicks in she becomes a wild woman. All sense of reason and logic disappears. But it wouldn't make her a bad customer.

I think Mrs Soupy must be suffering from this too.
Title: Re: Customer Can’t Unlock The Gate Because.....
Post by: Oliver James on February 06, 2020, 03:54:31 pm
Maybe say:

The service we offer is a 12/4/6/8 weekly service. If we can't access the back then we will either carefully ladder over the gate or clean the front only for half price.

With CP, you can disable replies to the texts, which may also help.
Title: Re: Customer Can’t Unlock The Gate Because.....
Post by: Splash & dash on February 06, 2020, 04:04:23 pm
The simple way to avoid this situation is don’t take on work where the gate is locked unless they give you a code or key ,and don’t txt customers the night before it’s asking for trouble and leave it this time types , we only work on properties with access or if it’s terraced houses with no rear access fronts only basis never have any issues .
Title: Re: Customer Can’t Unlock The Gate Because.....
Post by: Spruce on February 06, 2020, 05:35:56 pm
....text sent at 6pm tonight to ask customer to unlock gate as I’m due tomorrow. Get a text back saying there’s a big spider by the gate and it’s dark so can we leave it this time. Err, if it’s dark how could you see the fecking spider? Stupid bint.

dumped........without a doubt....ive never heard anything so stupid in 27 years of window cleaning! ;D

No, No, Dazmond. We have to have some empathy in this life.

Arachnophobia is a real fear of spiders and in this case doesn't mean that the customer is a bad customer. 

Many suffer from other phobias. My wife suffers from  Claustrophobia. If she is put into a situation where this phobia kicks in she becomes a wild woman. All sense of reason and logic disappears. But it wouldn't make her a bad customer.

Your wife is afraid of Santa?  ;D

very clever Malc!  ;D
Title: Re: Customer Can’t Unlock The Gate Because.....
Post by: robbo333 on February 06, 2020, 05:44:00 pm
I wonder how it would be if you text her saying...
'There was a big spider by the gate so I couldn't get round the back to clean the rear'!
Title: Re: Customer Can’t Unlock The Gate Because.....
Post by: SB Cleaning on February 06, 2020, 06:46:46 pm
Well at least its original ;D

I bet there was no spider,  I haven't seen any for last month or 2 now.

Title: Re: Customer Can’t Unlock The Gate Because.....
Post by: dd on February 06, 2020, 07:40:12 pm
....text sent at 6pm tonight to ask customer to unlock gate as I’m due tomorrow. Get a text back saying there’s a big spider by the gate and it’s dark so can we leave it this time. Err, if it’s dark how could you see the fecking spider? Stupid bint.

dumped........without a doubt....ive never heard anything so stupid in 27 years of window cleaning! ;D

No, No, Dazmond. We have to have some empathy in this life.

Arachnophobia is a real fear of spiders and in this case doesn't mean that the customer is a bad customer. 

Many suffer from other phobias. My wife suffers from Claustrophobia. If she is put into a situation where this phobia kicks in she becomes a wild woman. All sense of reason and logic disappears. But it wouldn't make her a bad customer.
Yes, that explains it. I think my wife has a phobia of life
Title: Re: Customer Can’t Unlock The Gate Because.....
Post by: matty72 on February 06, 2020, 07:44:46 pm
Put a spider buy there front door, they will be homeless, ;, sme peolpe are amazing
Title: Re: Customer Can’t Unlock The Gate Because.....
Post by: Don Kee on February 06, 2020, 07:54:30 pm
Bet she has a proper scare when Spiderman is on the TV!
Title: Re: Customer Can’t Unlock The Gate Because.....
Post by: Craig 72 on February 09, 2020, 09:54:03 am
Only a little gripe but it's frustrating when a customer knows full well you're working on the front windows but waits until you knock on the door to go and unlock the padlocked gate.For gawds sake,you know I need to access the back!
Had a customer two weeks ago ask for a gutter/conservatory and window clean.Big job so I've not planned any other work for the day.Literally on my way to the job I get a text saying,"Sorry ,we'll have to leave it today because I can't find the padlock key for the gate."
My fault for not double checking I guess but it does drive you barmy.
Title: Re: Customer Can’t Unlock The Gate Because.....
Post by: nathankaye on February 09, 2020, 11:38:59 am
Only a little gripe but it's frustrating when a customer knows full well you're working on the front windows but waits until you knock on the door to go and unlock the padlocked gate.For gawds sake,you know I need to access the back!
Had a customer two weeks ago ask for a gutter/conservatory and window clean.Big job so I've not planned any other work for the day.Literally on my way to the job I get a text saying,"Sorry ,we'll have to leave it today because I can't find the padlock key for the gate."
My fault for not double checking I guess but it does drive you barmy.

I have to text a number of customers about their gates and 99.9% unlock them with no problems what so ever. I never get a "not today" message back.

However, one particular customer waits until ive cleaned the whole fronts and then I have to knock on the door!  This happened twice, the third time I finished the fronts, gate still locked and so I packed up and went to the next job, charged 75% (which i charge if gates arent unlocked after ive sent a message).  The fourth time, the gate was unlocked before I got there!