Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Oliver James on January 22, 2020, 09:13:41 pm
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Last summer I started recording how long it was taking me to get each customer and the results for the summer were: 2 hours and 20 minutes per customer.
This month it has been taking 3 hours and 50 minutes to get each customer.
The weather has been kind, I've not been rained off once, but it has been cold, and dark. I canvass until 7.45pm in the evenings and on the weekends I start at 10am, and between 10 and 11am I only knock on houses where it looks like the homeowner is up and about.
Has anyone else been on the doors this month and if so, how is it going?
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I've not down much canvassing but when I have I used to average about 1 customer an hour.
1 in 3/4 hours is that because of your pricing do you think? I suspect you would be way higher than average in your area?
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I lose a lot of the potential customers, about 40% of them, because I insist they set up a DD before we do the work.
On the upside, I do at least have a solid cashflow from the customers we get on board, and I don't ever have to chase payment after I've got the mandate set up.
I've decreased the prices on 3 beds and increased the prices on 5 bed houses for this year and started offering a 6 weekly option.
One sale per hour is good going... :)
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With your minimum price of £27 I'm not surprised it takes almost 4 hours canvassing to get a customer! ;D
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First, canvass is not enjoyable. This can be uncomfortable even for trained salespeople, but the cost of doing this is low, and for your window-cleaning business, it can get you a lot of work quickly.
Wintertime, for me, is challenging to find new customers. ::)roll
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If you are looking for a minimum price of £27 imo that’s good if you get a job make it worth doing,if you went round and charged a fiver a pop what would you get,you’d get lots of work non of it worth doing.
I get asked to quote jobs I straight away give them a minimum when they stand there saying I’ve got a window here a window there well I’ve only got 6-7 windows,I say I don’t care if you have 1 window it will still be X.