Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Dave Willis on June 03, 2019, 05:26:14 pm

Title: Cleaner Planner : failure to send email
Post by: Dave Willis on June 03, 2019, 05:26:14 pm

Anyone else had this when sending an invoice? Planner then adjusts the dates and records in transactions. Tried loads of times, stumped.

Title: Re: Cleaner Planner : failure to send email
Post by: Martin Lane on June 03, 2019, 06:33:49 pm

mine all working ok maybe try logging off and then back in again ?

Title: Re: Cleaner Planner : failure to send email
Post by: Frankybadboy on June 03, 2019, 07:08:26 pm

have you changed you password on you google/account

Title: Re: Cleaner Planner : failure to send email
Post by: Dave Willis on June 03, 2019, 07:37:04 pm

Yes tried that. What made you think of that? Haven’t tried any other customers so don’t know if it’s one particular one or if CP isn’t responding to any. I’ll have another look. Had loads of trouble last week, all incoming emails stopped on phone so had to delete email accounts and start again.

Title: Re: Cleaner Planner : failure to send email
Post by: Dave Willis on June 03, 2019, 07:44:17 pm

I think I’ve done it. Gone into Cleaner Planner settings and clicked CP server button, seemed to work with a test email.

Title: Re: Cleaner Planner : failure to send email
Post by: dazmond on June 04, 2019, 11:44:13 pm

If you get any more trouble Dave just email CP help.....I had the same trouble a year or so ago and they had it fixed within a few hours.....

Title: Re: Cleaner Planner : failure to send email
Post by: stephen d on June 08, 2019, 09:23:55 pm

I had this trouble sending invoices by e mail - It was solved by writing a comment in the notes ie something like Our terms are strictly 30 days.