Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Shaun Gill on April 26, 2019, 12:22:17 pm

Title: Ex-Ceed Innovations Shipping
Post by: Shaun Gill on April 26, 2019, 12:22:17 pm
Can anyone who’s bought stuff from Ex-ceed give me an idea of how long it took to come? Ordered a couple of things on Tuesday, got an email yesterday saying the order was complete but no mention of it being dispatched etc.
Title: Re: Ex-Ceed Innovations Shipping
Post by: Smudger on April 26, 2019, 04:14:40 pm
Usually pretty good - 2 to 3 days - depends on how busy they are I suppose

Darran
Title: Re: Ex-Ceed Innovations Shipping
Post by: Splash & dash on April 26, 2019, 05:56:47 pm
I phoned Steve and left an answer phone message about an order I wanted to place , he txt me back saying that the girl in the office would phone me back that was weeks ago never Hurd a thing , so now I buy from other companies, shame really as Steve’s a good guy but customer service is very poor
Title: Re: Ex-Ceed Innovations Shipping
Post by: Shaun Gill on April 26, 2019, 06:15:13 pm
Gardiners have ruined every other company for me I think. I’m that used to getting my stuff the next day I get frustrated with other companies.

Title: Re: Ex-Ceed Innovations Shipping
Post by: Smudger on April 26, 2019, 10:01:08 pm
I phoned Steve and left an answer phone message about an order I wanted to place , he txt me back saying that the girl in the office would phone me back that was weeks ago never Hurd a thing , so now I buy from other companies, shame really as Steve’s a good guy but customer service is very poor

He went through this a few years back, but we've not had any problems lately

Darran
Title: Re: Ex-Ceed Innovations Shipping
Post by: Splash & dash on April 26, 2019, 11:04:13 pm
I phoned Steve and left an answer phone message about an order I wanted to place , he txt me back saying that the girl in the office would phone me back that was weeks ago never Hurd a thing , so now I buy from other companies, shame really as Steve’s a good guy but customer service is very poor

He went through this a few years back, but we've not had any problems lately

Darran

This was only a couple of months ago , he missed out on an order for several hundred pounds beacause he didn’t get back to me , Ime sure Ime not the only one who has experience this . I won’t be dealing with him again .
Title: Re: Ex-Ceed Innovations Shipping
Post by: Slacky on April 27, 2019, 08:51:30 am
‘The girl in the office....’

That’ll be his sister /nan/neighbour/mum who picks up the answer-phone messages whilst he’s mixing the brew in the garage.
Title: Re: Ex-Ceed Innovations Shipping
Post by: Jonny 87 on April 27, 2019, 10:07:10 pm
‘The girl in the office....’

That’ll be his sister /nan/neighbour/mum who picks up the answer-phone messages whilst he’s mixing the brew in the garage.

Yeah right.

How many univalves are sold alone every year you reckon? And how much do you reckon it costs to Produce one unit.

kerching.
Title: Re: Ex-Ceed Innovations Shipping
Post by: Slacky on April 27, 2019, 10:49:37 pm
‘The girl in the office....’

That’ll be his sister /nan/neighbour/mum who picks up the answer-phone messages whilst he’s mixing the brew in the garage.

Yeah right.

How many univalves are sold alone every year you reckon? And how much do you reckon it costs to Produce one unit.

kerching.

 ;D

I was joshing.
Title: Re: Ex-Ceed Innovations Shipping
Post by: Jonny 87 on April 28, 2019, 01:06:17 am
‘The girl in the office....’

That’ll be his sister /nan/neighbour/mum who picks up the answer-phone messages whilst he’s mixing the brew in the garage.

Yeah right.

How many univalves are sold alone every year you reckon? And how much do you reckon it costs to Produce one unit.

kerching.

 ;D

I was joshing.

You got me.

 ;D