Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Lee Pryor on March 12, 2019, 01:08:22 pm

Title: 200k booked
Post by: Lee Pryor on March 12, 2019, 01:08:22 pm
So here we go for this year.

200k leaflets booked. We will be doing 1.5 million this year our biggest ever.

Using royal mail we will be doing 200-300k per month going out in the first week of each month only.

For those that are interested this drop cost £15k royal mail (inc VAT) and £4260 to print (no VAT).  A3 double folded.

I will also mention that my printers have NEVER been beaten on price, in fact not even close.  There are Printmates in Redhill Surrey,01737 773755 ask for Neil or Mark. They also have in house design studio.  Advantage with them is they also do the part you wont want to with royal mail such as, box labeling and weight, getting them to distribution centre ect.
Title: Re: 200k booked
Post by: Smudger on March 12, 2019, 01:18:30 pm
Nice one lee

Darran
Title: Re: 200k booked
Post by: GeorgeP on March 12, 2019, 01:28:12 pm
Nice one Lee,
Title: Re: 200k booked
Post by: John Mart on March 12, 2019, 01:32:39 pm
Why are you getting them dropped in one week per month only Lee?

Title: Re: 200k booked
Post by: Smudger on March 12, 2019, 01:34:37 pm
It’s a few days after pay day - people feel they have more cash 👍

Darran
Title: Re: 200k booked
Post by: John Mart on March 12, 2019, 01:48:17 pm
It’s a few days after pay day - people feel they have more cash 👍

Darran
True, but a lot to assimilate very quickly.
Title: Re: 200k booked
Post by: Lee Pryor on March 12, 2019, 02:27:47 pm
Good question

Even if you give royal mail 2 or 3 weeks to get them out theres no way to know when they actually do them. They could do all 200k on a single day. So At least I know when it will be done by, Also we can cope in the office
Title: Re: 200k booked
Post by: Dean champion on March 12, 2019, 03:22:09 pm
Which month is your first drop Lee ??
Title: Re: 200k booked
Post by: John Mart on March 12, 2019, 03:23:50 pm
Good question

Even if you give royal mail 2 or 3 weeks to get them out theres no way to know when they actually do them. They could do all 200k on a single day. So At least I know when it will be done by, Also we can cope in the office
You can specify the week to drop them.
Title: Re: 200k booked
Post by: Lee Pryor on March 12, 2019, 03:50:57 pm
Which month is your first drop Lee ??


Always April never before
Title: Re: 200k booked
Post by: TomCrowther on March 12, 2019, 04:52:19 pm
What are your predicted returns each month Lee? You have been doing it a while now and must have a good feel for the roi.
Title: Re: 200k booked
Post by: Lee Pryor on March 12, 2019, 05:06:21 pm
What are your predicted returns each month Lee? You have been doing it a while now and must have a good feel for the roi.

I am always happy with 0.2% return or above. So 2 customers per 1000 leaflets. After that we are happy if we retain 50% of that past the 12 month period. So in other words we would like to retain 1500 customers this year. We will spend around 120k and if we do retain 1500 that will increase our turnover by £226,500.00 for the year. We hope to top up our existing 10 vans with this and add another 2 this year. The same plan will follow next year but increasing to 2 million and adding 3 vans and then I will try to increase to 2.5/3 million in the following year and add 5 vans, getting us to 20 that year. This is the ultimate goal for us and then year on year we will deliver 1 million just to maintain.
Title: Re: 200k booked
Post by: swanson on March 12, 2019, 05:14:01 pm
Good luck.
We’re do you find your motivation.
Title: Re: 200k booked
Post by: Crystal-clear on March 12, 2019, 05:21:55 pm
Good luck.
We’re do you find your motivation.
It takes a very motivated person to do what lee does I agree. But I think seeing him drive so far helps us also improve.!
On that note a lot of people would be happy with 3 4 vans. and have a very good life Lee basically pays himself the minimum until he reaches a very very High goal keeps reinvesting and reinvesting.!
Title: Re: 200k booked
Post by: Dean champion on March 12, 2019, 05:26:56 pm
Lee would your growth/leaflet  drop be in your existing areas you cover or would you need to start to cover new area for this ??
Title: Re: 200k booked
Post by: Lee Pryor on March 12, 2019, 05:48:31 pm
Good luck.
We’re do you find your motivation.

Hard to say. I really do enjoy it. I like the challenge as I get bored easily. It gives me something to do. My other half also spurs me on, I want us to have a certain lifestyle. I have a few friends in business that inspire me to do more.
Title: Re: 200k booked
Post by: Lee Pryor on March 12, 2019, 05:50:16 pm
Lee would your growth/leaflet  drop be in your existing areas you cover or would you need to start to cover new area for this ??

Hello Dean and welcome

 We will add a few more areas but we are just about done with that. We cant really go much further. Some areas are a 60 mile drive away! I find you can get a reasonable result by hitting the same areas each year.
Title: Re: 200k booked
Post by: Dean champion on March 12, 2019, 06:20:38 pm
Thanks for the welcome Lee and good luck with this year,not that you’ll need it by sound of things.
That is some  distance you cover mate, thanks for the info as I was wondering  if repeat leaflet drops in the same area each  year would work as I only started leafleting  autumn  last year after being fed up with unreliable canvassers
I’m looking to expand into new areas this year with leafleting this year
Dean

Title: Re: 200k booked
Post by: Lee Pryor on March 12, 2019, 06:50:16 pm
Thanks Dean

I still need luck just like anyone else.
Title: Re: 200k booked
Post by: zesty on March 12, 2019, 07:03:17 pm
Wow, that’s going for it.

Lee, Just out of interest (this is a serious question) do you sleep well?

With all that goes with a business this big, i wondered if it ever effects your personal life in terms of sleeping and stress levels?

Ta.

Title: Re: 200k booked
Post by: LBWCS on March 12, 2019, 07:27:27 pm
Time for the YouTube channel I think 😜
Title: Re: 200k booked
Post by: Ooooooog on March 12, 2019, 08:11:25 pm
Great stuff!


Are all your guys dbs checked?

Do you use an app for daily and weekly vehicle checks?
We use paper at the moment but I’m thinking an app would be tidier.
Title: Re: 200k booked
Post by: Smudger on March 12, 2019, 08:36:15 pm
Great stuff!


Are all your guys dbs checked?

Do you use an app for daily and weekly vehicle checks?
We use paper at the moment but I’m thinking an app would be tidier.

Interesting point

I know several people were trying to get cp to intergrate paperwork, like job sheets etc...  but I don’t know the current situation on that

I think the mrs mentioned an app a few weeks back so I think it’s possible

Darran
Title: Re: 200k booked
Post by: John Mart on March 12, 2019, 08:58:45 pm
What do you mean by vehicle checks?
Title: Re: 200k booked
Post by: Dry Clean on March 12, 2019, 09:09:55 pm
What do you mean by vehicle checks?

Are you for real ? your guys need to fill out a vehicle check list before heading out to work, legally every driver should be doing this but an employee has put it in writing.
Title: Re: 200k booked
Post by: Ooooooog on March 12, 2019, 09:10:24 pm
Daily and weekly checklist. Tyres, oils, coolant, lights etc. Plus defect report or any issues. We have to have it for chas etc.
Title: Re: 200k booked
Post by: Lee Pryor on March 12, 2019, 09:42:40 pm
Wow, that’s going for it.

Lee, Just out of interest (this is a serious question) do you sleep well?

With all that goes with a business this big, i wondered if it ever effects your personal life in terms of sleeping and stress levels?

Ta.

lol, I sleep fine thanks. But yes its a good question. Of course its stessfull but at the same time I choose to do it, and I really do enjoy it.
Title: Re: 200k booked
Post by: Lee Pryor on March 12, 2019, 09:45:29 pm
What do you mean by vehicle checks?

Are you for real ? your guys need to fill out a vehicle check list before heading out to work, legally every driver should be doing this but an employee has put it in writing.

Wrong, they dont legally have to do that. Sorry to disagree yet again but thats wrong.

To answer the actual question here we do not do vehicle checks. Instead each van goes to Renault every 6 months and anything that either needs to be done or is likely to need to be done within the next 6 months gets done regardless of the cost.
Title: Re: 200k booked
Post by: Ooooooog on March 12, 2019, 10:06:56 pm
I think you have to when employing five or more. Should be part of your risk assessment. Along with recording the checking of ladders etc.
Title: Re: 200k booked
Post by: Lee Pryor on March 12, 2019, 10:12:06 pm
I think you have to when employing five or more. Should be part of your risk assessment. Along with recording the checking of ladders etc.

Nope
Title: Re: 200k booked
Post by: Dry Clean on March 12, 2019, 10:14:09 pm
What do you mean by vehicle checks?

Are you for real ? your guys need to fill out a vehicle check list before heading out to work, legally every driver should be doing this but an employee has put it in writing.

Wrong, they dont legally have to do that. Sorry to disagree yet again but thats wrong.

To answer the actual question here we do not do vehicle checks. Instead each van goes to Renault every 6 months and anything that either needs to be done or is likely to need to be done within the next 6 months gets done regardless of the cost.

I keep telling you, this guy is an idiot who's best ignored.

A vehicle operated on company business is not subject to the same legislation as for larger vehicles operated over 3,500 kg and after all it’s just a van or a car and the driver is responsible for it. In turn many drivers also believe that it’s just a tool for the job (I’m just employed as a plumber, engineer etc…) and it’s not their responsibility to check the vehicle. This leads to no one regularly checking or looking after the vehicle.
Any vehicle used should be fit for purpose and in a legal and roadworthy condition. Driver’s must complete vehicle daily checks, these are to be recorded by the company and it be recorded that drivers are completing these checks.
Any defects that are found on the vehicle checks must be reported, recorded and repairs actioned. These checks can be recorded by manual sheets or via electronic systems and must be made available if requested by bodies such as the Police, VOSA or HSE.
If a vehicle is found to be defective, which is usually following a roadside check or accident, the penalties carry heavy fines and can lead to custodial sentences for Driver’s, Transport Manager’s and Company Directors.
Below is a link of to how to carry out daily checks as produced by the Freight Transport Association (FTA) as well as a copy from the DVSA of what should be checked and an example of a Daily Check Sheet as produced by Brake.
FTA video of how to carry out a vehicle daily check

DVSA items to check
https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/447183/van-driver-daily-walkaround-check.pdf
Brake – example of drivers daily check sheet
http://www.brakepro.org/assets/docs/sample-docs/sample-van-checklist.pdf




Title: Re: 200k booked
Post by: Lee Pryor on March 12, 2019, 10:19:43 pm
And I keep telling you dry clean to stop being so personally rude to me.

So what you have posted does not say that an emloyee by law must fill out a check list every day.

On the other hand what I have posted does say what the legal requirements are, of which we conform to. Now kindly f... off

http://www.hse.gov.uk/workplacetransport/checklist/section4.htm
Title: Re: 200k booked
Post by: Dry Clean on March 12, 2019, 10:28:46 pm
And I keep telling you dry clean to stop being so personally rude to me.

http://www.hse.gov.uk/workplacetransport/checklist/section4.htm

That is vehicle maintenance which has nothing to do with employee checks, if you are going to give out legal advise then at least make sure its right, what I posted above is cut and pasted from the DVSA website.
Title: Re: 200k booked
Post by: Lee Pryor on March 12, 2019, 10:30:49 pm
And I keep telling you dry clean to stop being so personally rude to me.

http://www.hse.gov.uk/workplacetransport/checklist/section4.htm

That is vehicle maintenance which has nothing to do with employee checks, if you are going to give out legal advise then at least make sure its right, what I posted above is cut and pasted from the DVSA website.


errr read back on your own post!!

I have not given out legal advice, that was you!!!! I just said the legal advice YOU gave was wrong! Which it is!
Title: Re: 200k booked
Post by: Dry Clean on March 12, 2019, 10:41:29 pm
And I keep telling you dry clean to stop being so personally rude to me.

http://www.hse.gov.uk/workplacetransport/checklist/section4.htm

That is vehicle maintenance which has nothing to do with employee checks, if you are going to give out legal advise then at least make sure its right, what I posted above is cut and pasted from the DVSA website.


errr read back on your own post!!

I have not given out legal advice, that was you!!!! I just said the legal advice YOU gave was wrong! Which it is!

Here it is again, what part is wrong ?
© rukawajung / Adobe Stock
Many organisations believe that a van or a car operated on company business is not subject to the same legislation as for larger vehicles operated over 3,500 kg and after all it’s just a van or a car and the driver is responsible for it. In turn many drivers also believe that it’s just a tool for the job (I’m just employed as a plumber, engineer etc…) and it’s not their responsibility to check the vehicle. This leads to no one regularly checking or looking after the vehicle.
Any vehicle used should be fit for purpose and in a legal and roadworthy condition. Driver’s must complete vehicle daily checks, these are to be recorded by the company and it be recorded that drivers are completing these checks.
Any defects that are found on the vehicle checks must be reported, recorded and repairs actioned. These checks can be recorded by manual sheets or via electronic systems and must be made available if requested by bodies such as the Police, VOSA or HSE.
If a vehicle is found to be defective, which is usually following a roadside check or accident, the penalties carry heavy fines and can lead to custodial sentences for Driver’s, Transport Manager’s and Company Directors.
Below is a link of to how to carry out daily checks as produced by the Freight Transport Association (FTA) as well as a copy from the DVSA of what should be checked and an example of a Daily Check Sheet as produced by Brake.
FTA video of how to carry out a vehicle daily check

DVSA items to check
https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/447183/van-driver-daily-walkaround-check.pdf
Brake – example of drivers daily check sheet
http://www.brakepro.org/assets/docs/sample-docs/sample-van-checklist.pdf

Title: Re: 200k booked
Post by: Smudger on March 12, 2019, 10:45:35 pm
I will step in here,

I was legally advised to have van sheets - daily and weekly check sheets - basically if the driver goes out in an  illegal van for example damaged or bald tyre and gets stopped or an accident the owner or member of staff designated to maintain the vehicle will be as responsible as the driver - same for speeding tickets etc.. you need to prove who was driving that vehicle - no signature no proof

Darran
Title: Re: 200k booked
Post by: Smudger on March 12, 2019, 10:50:41 pm
Dry clean is stop on - his method may rub you up the wrong way but anyone with an “employee” needs a log

To add to that our guys sign a safe driving policy, no smoking in vehicle - no drink or drugs - drive safely and within the speed limits (50 for single carriage ways 60 dual carriage ways ) no erratic driving or visual signals to other road users

Any of the above can result in written warning to instant dismissal

Darran
Title: Re: 200k booked
Post by: Smudger on March 12, 2019, 10:51:46 pm
What do you mean by vehicle checks?

I take it you don’t do them then ?

Darran
Title: Re: 200k booked
Post by: Smudger on March 12, 2019, 10:52:35 pm
Anyhoo.....

Back to leafleting ......👍😊
Title: Re: 200k booked
Post by: Dry Clean on March 12, 2019, 10:55:54 pm
Dry clean is stop on - his method may rub you up the wrong way but anyone with an “employee” needs a log

To add to that our guys sign a safe driving policy, no smoking in vehicle - no drink or drugs - drive safely and within the speed limits (50 for single carriage ways 60 dual carriage ways ) no erratic driving or visual signals to other road users

Any of the above can result in written warning to instant dismissal

Darran


My problem is I don't think Lee is genuine so I tend to be rude in my replies to him, will have to wind my neck in.
Title: Re: 200k booked
Post by: Splash & dash on March 12, 2019, 11:19:22 pm
I find this quite suprising  that the largest domestic window  cleaning company in the country , doesnt  do this anyway , as far as Ime aware it is a legal requirement vosa can ask to see records at any time , if they are not in place then look out .
But apart from the legal aspect it makes good buisness sense , so you have a written record of any defects , any action needed with a particular vehicle , this protects both the employer and employee, you as the employer are legally bound to make sure the vehicle your staff are using is safe and road worthy , how can you do that without a written check list , , a 6 monthly visit to the garage isn’t going to pick up on any issues for a long time . All commercial (hgv or lgv) and public servjce vehicles have to have a 6 weekly maintenance check by a qualified person , to make sure they are road worthy .
The employee by doing the daily / weekly checks is also then accepting the vehicle is safe and road worthy covering his back and yours , I cannot belive a company with that number of vans doesn’t do this , just asking for trouble should the worst happen , buisness these days have to be pro active with this type of thing , I only run 3 vans but we have done this from day one , most other buisness I know are the same , I think this is an area you should be looking at very seriously, not that Ime in any position to tell you how to run your buisness, but this is a very basic level of record keeping that’s needed in the modern world .
Title: Re: 200k booked
Post by: John Mart on March 13, 2019, 02:32:21 am
Dry clean is stop on - his method may rub you up the wrong way but anyone with an “employee” needs a log

To add to that our guys sign a safe driving policy, no smoking in vehicle - no drink or drugs - drive safely and within the speed limits (50 for single carriage ways 60 dual carriage ways ) no erratic driving or visual signals to other road users

Any of the above can result in written warning to instant dismissal

Darran


My problem is I don't think Lee is genuine so I tend to be rude in my replies to him, will have to wind my neck in.
He uses his own name, we all know who his company is whereas nothing at all is known about you other than you’re a rude, anonymous troll and you have the nerve to accuse Lee of not being genuine. You’re an idiot.
Title: Re: 200k booked
Post by: John Mart on March 13, 2019, 02:50:47 am
I’ll investigate further but I think Lee is correct that there is no legal obligation for daily checks.

There is an obligation to keep vehicles maintained and therefore safe and from what I can see best practice is daily employee checks but there’s no legal duty. I’ve 4 commercial vehicles and any reported faults are sorted ASAP and services carried out according to manufacturer’s instructions. I check the tyres myself regularly.

I suspect those that target commercial work will be forced to for various accreditations related to the main contractor’s legal obligations as they interpret them.

I think any H&S consultant would advise daily employee checks but as usual Dryclean in his desperation to point score is wrong I think but I’ll investigate further.
Title: Re: 200k booked
Post by: Dry Clean on March 13, 2019, 07:04:29 am
Dry clean is stop on - his method may rub you up the wrong way but anyone with an “employee” needs a log

To add to that our guys sign a safe driving policy, no smoking in vehicle - no drink or drugs - drive safely and within the speed limits (50 for single carriage ways 60 dual carriage ways ) no erratic driving or visual signals to other road users

Any of the above can result in written warning to instant dismissal

Darran


My problem is I don't think Lee is genuine so I tend to be rude in my replies to him, will have to wind my neck in.
He uses his own name, we all know who his company is whereas nothing at all is known about you other than you’re a rude, anonymous troll and you have the nerve to accuse Lee of not being genuine. You’re an idiot.


What I think about Lee is none off your business so dry your eyes, but as I said there was no need to be rude so will leave it there.
Title: Re: 200k booked
Post by: AuRavelling79 on March 13, 2019, 07:16:54 am
Thread locked.

A couple of points please.

Language needs to be moderated as per the forum rules.
If you are going to report a posts don't use said language in your report.

Dry Clean - you have overstepped the mark with your personally abusive posts and a quick scan read would seem to indicate you have acknowledged that. You can make a valid point without being abusive. Your regular sniping detracts from the forum.

Lee Pryor - you have inspired some on here and piqued the interest of many with your reports on how you conduct your business. Perhaps developing a thicker skin and letting your work stand on its own merits would lead to a more peaceful forum.