Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Oliver James on November 14, 2018, 10:52:27 am
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Like most window cleaners, I've struggled with houses that have access issues.
This summer I implemented a '3 strikes and you are out' rule.
If we can't get access on the day we don't do the work.
If we can't get acccess 3 times, we write the customer a polite letter, and let them go,
I am going to potentially build some technology that will allow customers to get scheduled appointment times for access issues houses (by 'access issue', I mean houses that do not have clear, open air access to the back via a garden gate).
How it works is that the customer can see on a booking screen when the vans are in their postcode area.
So, for example, if the customer lives in B17, then the screen will show that the vans will be in that postcode area for 10 days at the start of the month.
The customer will see 10 open booking slots (for the first job of the day), for the 10 days that the vans are in his/her area.
Then they will be able to book their homes onto the existing van routes.
Just to be clear, I'm not talking about giving the customer appointment times or bookings that the vans have to travel miles to do.
I'm proposing that access issue customers (that do not have clear access) will be able to 'hook' or 'slot' their home onto existing routes, and get the back of their home cleaned AS THE FIRST job of the day, WHEN the vans are already in their postcode area.
On a scale of 1-3 how interested are you in this?
1 - not interested
2 - indifferent
3. Interested.
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-1. You make it all sound so complicated, it’s only window cleaning, simple window cleaning. As for building technology? 😂😂 a simple text would do the trick👍
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Do what i do.
Leave a next clean date on the bill, and put a clause on the bill that if access is not made on the due date, we cannot guarantee to be able to return at a later date, but in all instances full payment is still due.
They only forget once. I rarely get issues, and if i do i still get my full payments
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Sorry, I wasn't clear in my post.
Access Clear: Clear, open air access to the back via a garden gate
Access Issue: Does NOT have clear, open air access to the back via a garden gate.
I'm NOT talking about the situation where the house has clear, open air access to the back, and the home owner forgets to open up the gate.
I'm talking about
houses where access is through the house or through a garage / covered side passageway,
So the home owner needs to be IN for you to clean the house (and they are not happy about the front only being cleaned, they want the front and the back).
In other words, these are 'Access Issue' houses where the homeowner wants to book an appointment time, so they can be at home to give you access to the back.
One in every 4 customers that calls us needs to be IN the house if they are to get the back cleaned / has an access issue. (and generating these 'inbound' 'phone calls is expensive).
IF you could just 'slot' these "access Issue" houses into your day, ON THE SAME DAY as you are already cleaning houses in the area , then how interested would you be in technology that does this?
For this to work, you need to be delivering the service on time, or just a few days early / late. (otherwise, you'll be travelling to do the work).
How would it all work?
The technology would provide booking slots for the customer, so what the customer would see is a set of 'available' times for you to do the work, and these times would be the same time that your van is in the area (assuming you are running on time or just a few days late.) We would probably offer the appointment time to be the first job of the day, so you could get this job out of the way and then go and do the rest of the houses nearby. OR you could do the work in the afternoon, between 12 and 5, so you don't get snarled up in rush hour traffic.
On a scale of 1-3 how interested would you be in technology that does this IF it meant:
a) that you spent less time scheduling work because there was a system in place to put booked jobs onto your worksheet
b) you got paid a premium for doing this type of work so that this work was just as profitable as the rest of your work
c) You weren't turning away, or saying: 'It is going to be front only, and we'll do the back if your in the house when we call' to 25% of the people that call you.
On a scale of 1-3 how interested are you in this?
1 - Not interested
2. Indifferent
3. Interested
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We wouldn’t take on a job like that there is more than enough easy work out there why do jobs like that ??
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Thanks for the response, I'm in the same boat as you - we don't need this type of work, it is too much time / too much work.
So we don't do work with access issues.
We've been trading for 7 years, two vans.
In our early days, we did loads of this type of work.
Out of curiousity, how long have you been in business?
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i find i usually only have these problems on estate work....what i do is if their in then they get the backs cleaned,if not then just front only.....you cant get simpler than that! :)
i have got one larger "access through the garage" job that i text the night before and make sure its the first job of the day...
other than that the vast majority of my jobs DONT have access issues....and i dont take on any new work that does......
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Thanks for the response, I'm in the same boat as you - we don't need this type of work, it is too much time / too much work.
So we don't do work with access issues.
We've been trading for 7 years, two vans.
In our early days, we did loads of this type of work.
Out of curiousity, how long have you been in business?
Twenty years , but still refining what we do , anything with the potential for access issues we won’t do unless we have a key or code for locked side gates , so much time can easily be lost costing a small fortune I want to turn up do the job and move on as quickly as possible to be efficient and maximise earnings
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Thanks for the response, I'm in the same boat as you - we don't need this type of work, it is too much time / too much work.
So we don't do work with access issues.
We've been trading for 7 years, two vans.
In our early days, we did loads of this type of work.
Out of curiousity, how long have you been in business?
Well that’s a bit of a contradiction on your opening post is it not? One minute you’re going to build technology to eradicate access issues, then the next minute you don’t want work with access issues. Tripped over yerself there!
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Thanks for the response, I'm in the same boat as you - we don't need this type of work, it is too much time / too much work.
So we don't do work with access issues.
We've been trading for 7 years, two vans.
In our early days, we did loads of this type of work.
Out of curiousity, how long have you been in business?
Well that’s a bit of a contradiction on your opening post is it not? One minute you’re going to build technology to eradicate access issues, then the next minute you don’t want work with access issues. Tripped over yerself there!
Yeah but his customers pay top dollar to have his services. I've seen his pricing leaflet :o
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I don't do access issue work (work with no clear, open air access to the back via a garden gate).
I'm proposing to potentially build software that will allow window cleaners to book homes with no clear access (ie. homes that need bookings) onto their existing rounds.
There is not much point in building this tech if it does NOTHING for window cleaners.
A lot of you are highly successful window cleaners.
Building a successful round is not easy.
Only one in 10 companies succeed.
I might be wrong, but I'm getting the impression that successful window cleaners aren't interested in access issue houses. They have cracking rounds, so why would they bother with jobs that are a hassle?
So, I guess this question is more for window cleaners that aren't yet at the top of their profession
It is for the window cleaner who is STILL building a round of 'cream' work.
This question is for the window cleaners on here who are billing LESS than £225 a day.
IF we built technology that meant YOU could add 'access issue' houses to your existing work, and it was effort-free to schedule, and it was as profitable as the rest of your work, then on a scale of 1 to 3 then how interested would you be in using this technology?
1 = Not Interested
2= Indifferent
3 = Interested
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Only one in 10 companies succeed.
what is the definition of success.?
a window cleaner may have been cleaning for years ... saved hard , bought a house ... savings in the bank... no loans ...own a van outright...have no financial difficulties, but only be on £25 -£40 k a year
with low turnover? is he then not successful?
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Sounds complicated to me and your relying on the customer to fill in this thing on line as well
as mentioned - at the time of the clean give them a next clean date - if they bu@@er off out then they don't get cleaned, or its front only
If the customer has special needs ( we have a dozen or more like this ) where they need to let us through the house then before cleaning regularly I discuss the situation and find out if they will be in, and if not what happens - ALL of these customers are in and ready to let the lads in or in the case of garages we are given a key or the code ( electric doors/gates ) - you have to bear in mind we DO run to the date on the card so if a customer is a Monday THEY WILL BE CLEANED 4 or 8 weeks on a Monday ( depending on service )
we have no issues doing this so interest in the booking app is ONE
Darran
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I can't do with fanning about/hassle and any houses like this are both.
Don't do them at all. Fronts only or not at all.
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It's a lot of hassle with access issues. Easier to find more convenient work and let the access jobs fall to someone else. If you aint doing awkward access jobs then someone else is and will have less time to find easier jobs.
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im certainly not bothered if i can only clean the fronts on the odd property because their out on ultra compact estate work(i get to finish even earlier or squeeze a few more jobs in depending on mood/energy levels)...
swings and roundabouts...it has zero effect on my earnings overall over the course of a month or so.....
so im personally not interested
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My old boss had a saying. "I don't want to die beautiful".
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1 not interested.
Like you but a sole trader, I don’t need or take this type of work. There’s plenty of easier stuff.
Bungle, he’s not expensive for the areas he works.
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1.
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1 not interested.
Like you but a sole trader, I don’t need or take this type of work. There’s plenty of easier stuff.
Bungle, he’s not expensive for the areas he works.
2 bedroom house £27 ;D ;D ;D
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1 not interested.
Like you but a sole trader, I don’t need or take this type of work. There’s plenty of easier stuff.
Bungle, he’s not expensive for the areas he works.
2 bedroom house £27 ;D ;D ;D
He’s 3 monthly though , that’s £108 a year which is very good for the customer and good for him. I take it your still charging 2.50 every 2 weeks ::)roll
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1 not interested.
Like you but a sole trader, I don’t need or take this type of work. There’s plenty of easier stuff.
Bungle, he’s not expensive for the areas he works.
2 bedroom house £27 ;D ;D ;D
He’s 3 monthly though , that’s £108 a year which is very good for the customer and good for him. I take it your still charging 2.50 every 2 weeks ::)roll
It's 'you're', sugar t/ts :-*
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Like most window cleaners, I've struggled with houses that have access issues.
This summer I implemented a '3 strikes and you are out' rule.
If we can't get access on the day we don't do the work.
If we can't get acccess 3 times, we write the customer a polite letter, and let them go,
I am going to potentially build some technology that will allow customers to get scheduled appointment times for access issues houses (by 'access issue', I mean houses that do not have clear, open air access to the back via a garden gate).
How it works is that the customer can see on a booking screen when the vans are in their postcode area.
So, for example, if the customer lives in B17, then the screen will show that the vans will be in that postcode area for 10 days at the start of the month.
The customer will see 10 open booking slots (for the first job of the day), for the 10 days that the vans are in his/her area.
Then they will be able to book their homes onto the existing van routes.
Just to be clear, I'm not talking about giving the customer appointment times or bookings that the vans have to travel miles to do.
I'm proposing that access issue customers (that do not have clear access) will be able to 'hook' or 'slot' their home onto existing routes, and get the back of their home cleaned AS THE FIRST job of the day, WHEN the vans are already in their postcode area.
On a scale of 1-3 how interested are you in this?
1 - not interested
2 - indifferent
3. Interested.
Part of my attraction to window cleaning is its simplicity.
I've already been close to getting nutted off at least once in my life, so I certainly wouldn't want to overcomplicate things too much.
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Sorry, I wasn't clear in my post.
Access Clear: Clear, open air access to the back via a garden gate
Access Issue: Does NOT have clear, open air access to the back via a garden gate.
I'm NOT talking about the situation where the house has clear, open air access to the back, and the home owner forgets to open up the gate.
I'm talking about
houses where access is through the house or through a garage / covered side passageway,
So the home owner needs to be IN for you to clean the house (and they are not happy about the front only being cleaned, they want the front and the back).
Only being able to clean if a customer is home is a non-starter for me. I don't touch those. Too much hassle. I even begrudge texting the evening before, but do it for some jobs.
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1 not interested.
Like you but a sole trader, I don’t need or take this type of work. There’s plenty of easier stuff.
Bungle, he’s not expensive for the areas he works.
2 bedroom house £27 ;D ;D ;D
He’s 3 monthly though , that’s £108 a year which is very good for the customer and good for him. I take it your still charging 2.50 every 2 weeks ::)roll
It's 'you're', sugar t/ts :-*
Business comes naturally for some people, obviously not you. Oliver is obviously doing something right or he wouldn’t have any customers would he
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I think you need to find out if customers would use such a facility too. Some even struggle with the basics like paying on time. If not, then its of no interest to window cleaners.
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THANK you for the responses.
I've often thought about how the software we use (eg. Cleaner Planner / George / Aworka) we use could be improved and here are my ideas:
1) All Debt chasing texts and emails to be sent out automatically. And for the system to stop sending out these chase texts / emails when the customers account is settled.
2) To have the ability to work out how much each customer is contributing to profit from the software. How we have refined our rounds is that we've a) worked out how much it costs to run each van per minute, and then we've b) timed the jobs and c) worked out profit margin on each job d) increased prices for customers so that they are ALL profitable.
It is a hassle doing this, because you are working with excel spreadsheets, and manually inputting timings on each job into an excel spreadsheet so you can work out how profitable each job is.
If the software had a functionality wherby it could calculate how much it was costing to run the vans per minute from the ‘acccounts’ part of the software, then you could input the timing for each job, and the software would then calculate how profitable each job was, and you would have some solid data for making business decisions about 'contribution to profit' by each customer.
From this data (profit margin on each job / contribution to profit by each customer) you would be able to sort your customer list into ‘A-grade’, ‘B-grade’ and ‘C-grade’ customers, depending on their contribution to profit.
Over time you could increase the prices of the B-Grade and C-Grade customers to increase the profitability of your business.
3) Be able to run it on a mobile device. The apps that the software providers supply work well on a mobile device, but if you need to do anything on the ‘main’ software website, it is difficult to make the main software site work from a mobile device (but the app works well for the worksheets).
4) Be able to take card payments direct, using an app, without faffing about with a card reader, I'm talking about something like 'apple pay', where YOUR phone camera scans the card, and payment is made.
5) Your payment card reader is be linked directly to the books, so you are not manually inputting payment.
6) The round software's ‘accounts’ are linked directly to acccounting software like Zero / Quickbooks, so you don't need to check your accounts in the software are the same as your bank statements.
7) New customers can input their data directly into the software from the your website. So you don’t need to manually input customers data for new customers.
EIGHT) Route optimisation of: a) worksheets and b) rounds, using a ‘route optimiser’ that orders the jobs on the worksheets and in the rounds automatically, to save on travel time and van fuel costs.
Of the above features, which ones (eg. 1,3 and 5) are of interest to you?
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There is not much point in building this tech if it does NOTHING for window cleaners.
One word, Vision, and don't worry guys like Dazmond and NWH will buy it anyway, lol
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Sorry mate it's a 1 from me
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THANK you for the responses.
I've often thought about how the software we use (eg. Cleaner Planner / George / Aworka) we use could be improved and here are my ideas:
1) All Debt chasing texts and emails to be sent out automatically. And for the system to stop sending out these chase texts / emails when the customers account is settled.
2) To have the ability to work out how much each customer is contributing to profit from the software. How we have refined our rounds is that we've a) worked out how much it costs to run each van per minute, and then we've b) timed the jobs and c) worked out profit margin on each job d) increased prices for customers so that they are ALL profitable.
It is a hassle doing this, because you are working with excel spreadsheets, and manually inputting timings on each job into an excel spreadsheet so you can work out how profitable each job is.
If the software had a functionality wherby it could calculate how much it was costing to run the vans per minute from the ‘acccounts’ part of the software, then you could input the timing for each job, and the software would then calculate how profitable each job was, and you would have some solid data for making business decisions about 'contribution to profit' by each customer.
From this data (profit margin on each job / contribution to profit by each customer) you would be able to sort your customer list into ‘A-grade’, ‘B-grade’ and ‘C-grade’ customers, depending on their contribution to profit.
Over time you could increase the prices of the B-Grade and C-Grade customers to increase the profitability of your business.
3) Be able to run it on a mobile device. The apps that the software providers supply work well on a mobile device, but if you need to do anything on the ‘main’ software website, it is difficult to make the main software site work from a mobile device (but the app works well for the worksheets).
4) Be able to take card payments direct, using an app, without faffing about with a card reader, I'm talking about something like 'apple pay', where YOUR phone camera scans the card, and payment is made.
5) Your payment card reader is be linked directly to the books, so you are not manually inputting payment.
6) The round software's ‘accounts’ are linked directly to acccounting software like Zero / Quickbooks, so you don't need to check your accounts in the software are the same as your bank statements.
7) New customers can input their data directly into the software from the your website. So you don’t need to manually input customers data for new customers.
EIGHT) Route optimisation of: a) worksheets and b) rounds, using a ‘route optimiser’ that orders the jobs on the worksheets and in the rounds automatically, to save on travel time and van fuel costs.
Of the above features, which ones (eg. 1,3 and 5) are of interest to you?
too much tech for my liking....too much automation is not good IMO.....
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THANK you for the responses.
I've often thought about how the software we use (eg. Cleaner Planner / George / Aworka) we use could be improved and here are my ideas:
1) All Debt chasing texts and emails to be sent out automatically. And for the system to stop sending out these chase texts / emails when the customers account is settled.
2) To have the ability to work out how much each customer is contributing to profit from the software. How we have refined our rounds is that we've a) worked out how much it costs to run each van per minute, and then we've b) timed the jobs and c) worked out profit margin on each job d) increased prices for customers so that they are ALL profitable.
It is a hassle doing this, because you are working with excel spreadsheets, and manually inputting timings on each job into an excel spreadsheet so you can work out how profitable each job is.
If the software had a functionality wherby it could calculate how much it was costing to run the vans per minute from the ‘acccounts’ part of the software, then you could input the timing for each job, and the software would then calculate how profitable each job was, and you would have some solid data for making business decisions about 'contribution to profit' by each customer.
From this data (profit margin on each job / contribution to profit by each customer) you would be able to sort your customer list into ‘A-grade’, ‘B-grade’ and ‘C-grade’ customers, depending on their contribution to profit.
Over time you could increase the prices of the B-Grade and C-Grade customers to increase the profitability of your business.
3) Be able to run it on a mobile device. The apps that the software providers supply work well on a mobile device, but if you need to do anything on the ‘main’ software website, it is difficult to make the main software site work from a mobile device (but the app works well for the worksheets).
4) Be able to take card payments direct, using an app, without faffing about with a card reader, I'm talking about something like 'apple pay', where YOUR phone camera scans the card, and payment is made.
5) Your payment card reader is be linked directly to the books, so you are not manually inputting payment.
6) The round software's ‘accounts’ are linked directly to acccounting software like Zero / Quickbooks, so you don't need to check your accounts in the software are the same as your bank statements.
7) New customers can input their data directly into the software from the your website. So you don’t need to manually input customers data for new customers.
EIGHT) Route optimisation of: a) worksheets and b) rounds, using a ‘route optimiser’ that orders the jobs on the worksheets and in the rounds automatically, to save on travel time and van fuel costs.
Of the above features, which ones (eg. 1,3 and 5) are of interest to you?
All potentially good ideas which might be useful for larger operators and perhaps useful add-ons for some of the window cleaning software we use but to be honest as a sole trader this is all a bit 'over the top' and would spoil the enjoyment of the job for me.
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1 not interested.
Like you but a sole trader, I don’t need or take this type of work. There’s plenty of easier stuff.
Bungle, he’s not expensive for the areas he works.
2 bedroom house £27 ;D ;D ;D
He’s 3 monthly though , that’s £108 a year which is very good for the customer and good for him. I take it your still charging 2.50 every 2 weeks ::)roll
It's 'you're', sugar t/ts :-*
Business comes naturally for some people, obviously not you. Oliver is obviously doing something right or he wouldn’t have any customers would he
Do you know me? Do you know my business? No? Pipe down Sonny Jim.
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From what you’ve told everyone, you are cheap, a lot cheaper than Oliver . It shows in the way that you and your cheapo customers wouldnt pay his prices. It also shows that you are too thick to operate your business in a profitable way like Oliver , you would prefer to drive to your customers houses 26 times a year instead of 4 and earn 50% less ;D
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From what you’ve told everyone, you are cheap, a lot cheaper than Oliver . It shows in the way that you and your cheapo customers wouldnt pay his prices. It also shows that you are too thick to operate your business in a profitable way like Oliver , you would prefer to drive to your customers houses 26 times a year instead of 4 and earn 50% less ;D
I presume the above post is aimed at me. Your post is based on supposition (google will tell what the word means ;))
No I don't clean every 2 weeks.
No I don't charge £27 for a 2 bed house
Yes I know the areas Olly works
Yes I know most other shiners in the area
Yes the other shiners think he's over priced
Yes I have had customers show me his leaflet
Yes the customers who have shown me the leaflet have said he's too expensive
Yes if Olly can get away with his pricing then good luck
Yes/No does he retain his customers?
Yes I do well for my self
Yes I own my own house outright
Yes I have a 2 year old van from new
Yes I have a 1 year old sports car from new
Yes I have a motorcycle
Yes I have savings
Yes I'm going somewhere hot for a holiday after Xmas
And finally my Mrs has got bigger t/ts than yours :-*
I think I've covered it all for you 👍
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From what you’ve told everyone, you are cheap, a lot cheaper than Oliver . It shows in the way that you and your cheapo customers wouldnt pay his prices. It also shows that you are too thick to operate your business in a profitable way like Oliver , you would prefer to drive to your customers houses 26 times a year instead of 4 and earn 50% less ;D
I presume the above post is aimed at me. Your post is based on supposition (google will tell what the word means ;))
No I don't clean every 2 weeks.
No I don't charge £27 for a 2 bed house
Yes I know the areas Olly works
Yes I know most other shiners in the area
Yes the other shiners think he's over priced
Yes I have had customers show me his leaflet
Yes the customers who have shown me the leaflet have said he's too expensive
Yes if Olly can get away with his pricing then good luck
Yes/No does he retain his customers?
Yes I do well for my self
Yes I own my own house outright
Yes I have a 2 year old van from new
Yes I have a 1 year old sports car from new
Yes I have a motorcycle
Yes I have savings
Yes I'm going somewhere hot for a holiday after Xmas
And finally my Mrs has got bigger t/ts than yours :-*
I think I've covered it all for you 👍
All good, but because a couple of customers think he's overpriced and jealous competitors do too, it doesn't stop him having asuccessful business.
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I'm not sure what anyone else's business has to do with another shiner so long as it doesn't affect their own work. If someone else has high prices, surely that's a good thing as it shows what might be possible for others.
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I just finished my quarterly cleans today, i have quarterly cleans every friday.
9 jobs, on one road all semi detached 3 bed, one car driveway houses, started at 9:30am finished at 3:30 didnt rush the work just got on and cleaned, also had someone stop and ask me today how much i charge, "£38" for these houses, "£38?????" Shocked....my window cleaner charges £14 so im like well ok.. im here every three months.."three months?" Yep oh mine comes i think every 4 weeks although i last saw him 3 weeks ago he has cleaned a bit early the cheeky g**t Me:"so if you were to use my service, id spend about 40 mins on your house, do a propper clean, and it will cost you less over the year than having them done for £14 every 4 weeks (£182 a year, vs my price of £152 a year) now who is more expensive to use? Me or mr £14??
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I just finished my quarterly cleans today, i have quarterly cleans every friday.
9 jobs, on one road all semi detached 3 bed, one car driveway houses, started at 9:30am finished at 3:30 didnt rush the work just got on and cleaned, also had someone stop and ask me today how much i charge, "£38" for these houses, "£38?????" Shocked....my window cleaner charges £14 so im like well ok.. im here every three months.."three months?" Yep oh mine comes i think every 4 weeks although i last saw him 3 weeks ago he has cleaned a bit early the cheeky g**t Me:"so if you were to use my service, id spend about 40 mins on your house, do a propper clean, and it will cost you less over the year than having them done for £14 every 4 weeks (£182 a year, vs my price of £152 a year) now who is more expensive to use? Me or mr £14??
You’re going to have a problem when you employ. An employee won’t take 40 minutes to clean a 3 bed house. Swinging the lead that is. 15 minute job.
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Ummm yeah.. well that's your opinion i guess. I did say i wasnt rushing today, nothing wrong with that. ::)roll
And why is there going to be a problem when i employ? If im paying someone by the hour, id rather that individual take a little more time and care on the customers house than make them work as fast as possible whacking out jobs in less than 15mins.
Just my take on it..
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Ummm yeah.. well that's your opinion i guess. I did say i wasnt rushing today, nothing wrong with that. ::)roll
And why is there going to be a problem when i employ? If im paying someone by the hour, id rather that individual take a little more time and care on the customers house than make them work as fast as possible whacking out jobs in less than 15mins.
Just my take on it..
Just my experience. If you’re employing full time people in my opinion you’re best giving them a job list to do than paying hourly. What’s the point of paying someone to work slowly? They’ll just do the job at the correct rate and be parked up on their phones for hours.
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You're over complicating it mate. Most people don't know or care when the window cleaner is coming!
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I just finished my quarterly cleans today, i have quarterly cleans every friday.
9 jobs, on one road all semi detached 3 bed, one car driveway houses, started at 9:30am finished at 3:30 didnt rush the work just got on and cleaned, also had someone stop and ask me today how much i charge, "£38" for these houses, "£38?????" Shocked....my window cleaner charges £14 so im like well ok.. im here every three months.."three months?" Yep oh mine comes i think every 4 weeks although i last saw him 3 weeks ago he has cleaned a bit early the cheeky g**t Me:"so if you were to use my service, id spend about 40 mins on your house, do a propper clean, and it will cost you less over the year than having them done for £14 every 4 weeks (£182 a year, vs my price of £152 a year) now who is more expensive to use? Me or mr £14??
I would rather pay the extra 30 smackers and get 9 more cleans throughout the year, so it would be Mr £14 for me😉. If he had a full schedule it would at most be 12 cleans per year so only 16 quid more for an extra 8 cleans...sounds even more appealing, you’re sacked😂
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I just finished my quarterly cleans today, i have quarterly cleans every friday.
9 jobs, on one road all semi detached 3 bed, one car driveway houses, started at 9:30am finished at 3:30 didnt rush the work just got on and cleaned, also had someone stop and ask me today how much i charge, "£38" for these houses, "£38?????" Shocked....my window cleaner charges £14 so im like well ok.. im here every three months.."three months?" Yep oh mine comes i think every 4 weeks although i last saw him 3 weeks ago he has cleaned a bit early the cheeky g**t Me:"so if you were to use my service, id spend about 40 mins on your house, do a propper clean, and it will cost you less over the year than having them done for £14 every 4 weeks (£182 a year, vs my price of £152 a year) now who is more expensive to use? Me or mr £14??
I would rather pay the extra 30 smackers and get 9 more cleans throughout the year, so it would be Mr £14 for me😉. If he had a full schedule it would at most be 12 cleans per year so only 16 quid more for an extra 8 cleans...sounds even more appealing, you’re sacked😂
Exactly, the general consensus is that the longer the time elapsed between visits the dirtier the windows. Therefore with you the customer has to wait a protracted period of time before they get clean windows.
I'd rather pay £14 and see how good a job he does.